citizenM North Station, Boston

Fantastic welcome from staff. Easy check in/out. Clean & comfortable. Shower was amazing. Bar was lovely and a bonus having an outside patio to look out at beautiful Boston.

There wasn’t anything I disliked

Location and staff.

It was a little expensive

Room control by i-pad is exquisite. Breakfast is very healthy.

Room is a bit small.

The property was at a great location and I can easily go to my concert while also being super close to everything in the city.

Modern and quirky.

Understand the ethos of not having kettles in rooms but think availability of free tea/coffee should be in the communal areas alongside the water fountain.

Nice decorations

Nothing

Good buffet breakfast.

Very little help available with luggage

It was a comfortable room and was centrally located. It was easy to get to and very nice.

Everything was fine. There was not really anything I could say bad about it.

Close to everything Boston

Rooms are a little small

Modern, clean

Not enough outlets in the room

Location was amazing we were right next door to TD Garden. It was a 10 minute walk to downtown.
Rooms were nice and compact, bed was very comfy had a really good sleep.

we didn't have a kettle to make our morning coffee, but my daughter nipped down to bar area to get it in the morning.

Location, style and staff. Love the balcony and view.

Technology a bit hit and miss in our room - blinds would go up or down without us touching iPad or remote controls.

It was so great to be right next to the garden.

Great breakfast at a decent price. Lovely setting in your fourth floor living room.

Its style and location. All the room controls on an iPad.

Breakfast was sub-standard, unfortunately. It’s much better at Citizen M hotels in London.

So clean an organized. Loved the modern look

Hotel for the tech savvy A little confusing at first

The bed was great! The room was small but well designed and for a 3 night stay it was very comfortable and very well situated to the T and other places we wanted to go.

I've never stayed in such an intuitive place before!
While the room may have seemed smaller than regular hotel rooms- there was no loss of comfort, no waste of space. Everything I needed was right there and a nice window view in top of it!

Location is right near north station, and extremely convenient. Walking distance from the North End. Easy to find and right next door to plenty of choices for food. The bed was very comfortable, the room was laid out well and conveniently. Enough space for 2 people. Staff was wonderful. The hotel is very clean high tech. LED lights, digital and switch controlled blinds to boot. The blackout curtains are phenomenal, usually there is a little peek of light but it was as dark as night with the blackout shut. I appreciated the easy self check in and choice of what view we would prefer (Causeway vs TD garden view)

The bathroom door doesn’t shut entirely and there really isn’t a TON of privacy in there. Everything that goes on inside the bathroom can be heard in the rest of the room. Soundproof windows on the Causeway side help a little. But sirens and revving engines can still be very loud.

The property was clean, located in a good area that is walkable, rooms were comfortable.

I didn't like that the shower leaked to the outside.

The lobby area, breakfast, and the beds in the rooms are the high points. Some visitors might find the modular style rooms a bit too cosy, but the rooms are fully equipped and clean.

The property is close to a nearby sports arena which means that there are crowds and hotel pricing seemed to fluctuate

Excellent location to see the city and close to Boston Garden. Very easy to walk everywhere and to take subway. Great places to eat, bars, and Italian bakeries in the North End. Also easy to get to after taking a NCL cruise to Bermuda and to return to airport to fly home.

We did not have any complaints. All good. Would stay there again next time we return to Boston. We will be returning in the near future to see the sites that we were unable to see.

Great location

Nothing

The location was great.

The washroom is located within the main room area, and the bathroom is designed as a single combined space. When taking a shower, the entire restroom floor becomes wet.

Convenient location

The room was very tight

near to a lot of attractions

The friendliness of the staff surpassed expectations - even as a British Tourist expecting a warm and honest welcome in the US. Great support and guidance when asked for a suggestion or direction to somewhere - along with a general level of inquisitiveness
SUPERB location for the TD Garden and the Ferries - basically very close to everything you would want

Check-In for me was clunky. My surname had been registered as my Forename so finding my booking was challenging for myself, the hotel team and their system