Beacon Grand, San Francisco

history

scaffolding in front

Wonderful staff, very helpful and welcoming and nothing was too much trouble 😊

Nothing everything was so great

Location and staff

Comfortable bed and spacious room. Room service is nice.

Room keys don’t work well at all. They get demagnetized half the time. The hotel feels quite dark and feels old. No breakfast included. Location doesn’t feel super safe at night. Bathroom is very small and has no windows so it can stay quite humid for a while after you shower.

The location is incredible, and the lobby and rooms are very nice and comfortable. The restaurant is a good option for breakfast or dinner.

It was impossible to get a table at the top-floor bar, Starlite.

Well maintained. Great location

Rooms very small.

Love the decor and vibe of the hotel. The location is amazing. Walking distance to Union Square and Chinatown.

The room was not cleaned until the late afternoon.

The design, smell and food were all good.

Rooms are small

This was by far the nicest hotel I’ve stayed in! The room itself was spacious and aesthetically pleasing!

Valet was a bit pricey but it’s in the city!

Staff extremely professional, the bed was really comfortable .

The blinds are broken and the coffee machine you have to move it to the table to use.

Amazing building and interior lobby

Room was a little small and dusty on night stand.

What a beautiful old building, loads of character & charm, the lobby was stunning, rooms are cosy but to be expected in an old building, staff were great, in particular the tall porter wearing the top hat was lovely ( sorry didn’t catch his name ), beds were so comfortable, great location with tram stop right outside, wonderful stay!!

There was coffee facilities in the room but nothing to make a cup of tea, that was disappointing, parking price seemed excessive compared to what we saw around town at other hotels.

Location-excellent-in the middle of everything in Union Square
Room-King bed-large room
Bed-Very comfortable (and we are picky!)
Guest services staff/restaurant staff all incredibly accommodating!

Big room-could use a comfy sitting chair for reading. (guest services did bring one up-not oversized, but it worked as it gave us a place to set the second suitcase
Luggage rack-one supplied was a little broken (mostly usable)
Hooks for clothes-haven't found a hotel yet that supplies enough hooks for clothes/towels. Only 1 in bathroom and one in the giant closet

The property was clean & I loved the decor. The front desk staff were friendly & the bartenders at the restaurant were amazing. The hotel is in a great location & multiple restaurants, convenience & retail stores, & even my child’s college dorm, etc. are within walking distance. I also like that elevator access requires scanning your room key. An added layer of security is always a plus for me.

The rooms were a tad bit smaller than expected & upon check-in, I noticed a housekeeping issue in my room. The gentleman at front desk & the manager addressed the issue quickly & I was moved to a different room & provided free drink vouchers. The fridge in my new room was not plugged in & had an odor. I just refrained from using it. I also wasn’t emailed a receipt (as stated by a rep over the phone) after checking out. Not sure if that is because I booked through Booking.com.

The entrance was designed well. The rooftop bar was the best one we visited in San Francisco.

The rooms are too small especially the bathrooms.the rooms are dated.

Lovely style of the property, and great location

The noise and view of the generators outside was awful. Not ok for light sleepers, they need to install double glazed windows.

It was grand. Beautiful entry way. Great staff food and restaurant.

The rooms had a little too much furniture. Did not have any space for luggage.

Helpful staff, comfortable room

Breakfast pricey

• We were there for a birthday celebration and the hotel staff really made it special!
• Staff all the way around were very friendly, professional and super helpful.

• Bed mattresses aren’t great. We’ve had worse but mushy pillow tops are not comfortable nor good for your spine.
• Shower got the bathroom floor really wet — not a great design.

Great location and accommodation!

No exhaust in the bathroom.

Location was perfect!

Nothing

Location, Nice décor, Nice bar

Noisy neighbors, not easy to access with car

Staff amazing, very clean and good food
One of my best hotel in US at this levels of comfort

All

Beautiful property in the heart of downtown. Door man also went above and beyond for us.

Excellent location, everything was easily accessible.

Room relatively small for three adults.

The design of the hotel is very elevated and elegant. In general the location is very convenient - easily walkable to many places, close to BART train to/from the airport. I als loved the placement of the toilet paper in the bathroom 😃 literally the only hotel I’ve ever been to that does not force me to make weird turns on the toilet to get the paper.

Not sure if we were just unlucky with the room we got, but it definitely needed a renovation. I would say that hotel did not provide the value for money… in the bathroom the electric plug was literally falling off, the shower has a design that all the water essentially goes out to the rest of the bathroom and you can’t even decrease the strength of water. In the room the walls were all crooked and looked like they should have been renovated a long time ago. Door were bad quality and you could literally see the 100 layers of paint just dripping off of it and they were not insulated in any way, so when anyone was talking on the corridor it felt like they are with us in a room. Also in many corners of the room and the bathroom I could see layers of dust that imo should not be there…

- Beautiful landmark historic hotel
- Hotel staff excellent and helpful
- Amazing central location with lots of amenities nearby. Felt totally safe to walk around (a worry of mine before arriving in SF). So easy / fast to get anywhere in SF by public transport or taxi
- Starlite bar on the rooftop was a hotspot and had excellent cocktails and service
- Very good value for what you get

- The Post Room (the downstairs bar and restaurant) was not a nice experience

Reception was excellent and responsive to my requests, and concierge was there to offer assistance as we arrived.

nothing

loved the building, happy hour was great, location, valet parking, and staff!

older windows made it for a great vibe but whistled in the wind.

Beautiful building , friendly staff, nice upgrades.

The room was a little smaller than our previous stay.