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The Westin Beale Street, Memphis

170 Lt. George W. Lee Avenue, Memphis, TN 38103, United States of America. (show on map)

Expert reviews

Frommers review:

“The rooms are classic Westin—bright, white, and sun-drenched—and in my opinion there’s nothing better than the Westin’s signature “Heavenly Bed,” with its plush, pillowtop mattresses and 250-thread-count sheets.”

Guest rating

This an aggregated customer review rating of The Westin Beale Street, Memphis. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.1 out of 5.0

Ranked 8th in Memphis

137£122$170¥18020C$132A$132HK$1331S$224SFr159¥1079kr1402kr1026kr1324

What guests liked

All you need to know

Experience the pinnacle of hospitality at The Westin Memphis Beale Street. This AAA 4-Diamond establishment, conveniently located near the vibrant Beale Street in Memphis, TN, offers recently refurbished rooms and suites, revitalized conference facilities, fine dining, and more.

It’s situated just a stone’s throw away from the lively ambiance of Beale Street, the FedEx Forum, and The Memphis Rock ‘n’ Soul Museum.

After a bustling day, return to your accommodation in Memphis, TN, which features plush bedding, modern bathrooms, generous workspace, courtesy Starbucks coffee, and a high-definition TV.

In your leisure hours, take advantage of the in-house fitness center, round-the-clock business center, and exquisite cuisine at Bleu restaurant and lounge. Make The Westin Memphis Beale Street Hotel your second home during your future trips to downtown Memphis.

 

Hotel deals & lowest price guarantee

We collaborate with Booking.com and Agoda. These two reservation platforms assure you the lowest possible rate, ensuring you always get the finest bargain for this hotel. If you’ve found a more favorable rate elsewhere, simply reach out to the booking platform and they’ll reimburse you the difference right away. You have the option to compare prices until the day preceding your check-in.

Location

Recent guest reviews

5.0
Shirley

17 June 2025

Great and comfortable stay

Everything was perfect. Felt safe

No complaint

5.0
Phil

16 June 2025

Exceptional

Location was excellent. The bed was comfortable but a little too soft for me.

1.5
Clinton

14 June 2025

Sucked

Felt dangerous and people begged for money just out side the door . Staff not so friendly Room felt dirty and smells like shit

Everything

5.0
Stephanie

8 June 2025

Great place to stay if you’re going to the stadium!

Location was the best! Staff could have been a little friendlier but they were having to deal with large crowds.

3.5
Lisa

31 October 2023

Great access to Beale Street

The room was good. The bed was extremely comfortable. The hotel was just around the corner from Beale Street. The bar in the hotel was also well stocked.

Our breakfasts in the restaurant were slow and not very good. It took 15 minutes to get our coffee and another 5 to get fresh milk then the breakfast was another 25 minutes and it was not hot or even warm. It is a pity as the rest of the hotel was great.

4.5
Jean

24 October 2023

Great

All good

Nothing

4.5
Neil

18 October 2023

Great place to stay in Memphis

Great location Excellent staff Clean and new

3.5
Stormy

9 October 2023

Great time in a great location.

The location, friendliness of the staff, and cleanliness were all highlights of this property. You walk out the front doors, turn the corner, and you’re right on Beale!

Only downside to the property was that our room had a connecting door with another room. This is usually not an issue, but it let every (and I mean EVERY, cue the Marvin Gay) sound come through like it was wide open. Only downside to our stay.

4.5
Melissa

28 August 2023

Grandchildren had a blast and hotel staff were very accommodating.

General areas kept clean and someone always available when needed.

Everything was great

4.5
Jennifer

3 August 2023

Fun and friendly staff, great location, well maintained

Clean, great facilities

Nothing

4.0
Latisha

3 July 2023

Nice

It was clean and staff was very nice

They charged for the mini bar and snacks we didn’t touch. :(

4.5
Linda

28 June 2023

Good

Everything was fine an offer of breakfast would have been nice.

We had brought food in but there was no where to put it. The refrigerator was packed with drinks which we did not purchase. The door to the refrigerator should’ve been on the left side to get better access to it.

4.5
Nancy

7 June 2023

Room was very clean and bed’s comfortable.

perfect location

wish there was a pool and hot tub.

3.5
Millicent

4 June 2023

Nice location for downtown attractions.

The location was great.

The toilet was not working properly.

3.5
Brenda

30 May 2023

would not stay here in the future

really liked location. close to Beale St.

The bathroom shower needs new caulking and deep cleaning in grout. Every shower that we took we had a water mess on the floor outside of shower to clean up. Only large, king-size pillows were available and we were very uncomfortable with the pillows provided! The staff at the front desk when we arrived AND when TRYING to check out were poorly trained and made SO MANY mistakes with my credit card. It worried me that I would have problems for weeks with over payments, but it wound up being straightened out within a few days after we left the hotel.

4.0
Tyra

23 May 2023

Hated the beds the staff could be a little more welcoming!

The mattresses need to be switched out they had big indentations in them which killed me and my husband’s backs! We left a day early! Probably won’t visit Memphis again! The bartender was great at making drinks and pleasant once you got her talking

I feel like the staff at the check in counters weren’t the friendliest! The valet people were decent!

4.0
Stephen

11 May 2023

I was able to sleep out of the elements. Convenient to Beale Street.

The location was nice and the room had a great view. I liked the bathroom layout. The water had good pressure.

One of the elevators was broken which caused a lot of long waits to use the elevator. I also would have preferred a refrigerator to the minibar. The description made it seem like breakfast was included in the stay. Breakfast was for sale which is not the same as “breakfast included” as described.

4.0
Kathy

8 May 2023

if you like music and basketball great place to stay

very close to Beale Street and great restaurant and brew pubs

could hear music in evening, but that was okay for us

4.5
Vernon

25 April 2023

Excellent

The price!

3.5
Carlos

16 April 2023

The location and the cleanliness is great but $200 hold on my debit card is ridiculous ..

Didn't eat breakfast..

Didn't have drink machines and no microwave in the for the price is ridiculous..

4.5
William

15 April 2023

Nice and clean

Great

Everything was great

4.0
Cornwell

3 April 2023

Overall good

Room and location

Only 1 elevator worked. We had to wait 5 to 7 minutes before it arrived and then 10 to 12 people would be in it.

3.5
Michael

3 April 2023

great location and great stay!!

location and rooms were great

elevator issues

4.0
Jennifer

30 March 2023

understaffed

location.

one elevator worked. my room locks were both broken. they only fixed one

4.0
Derek

23 March 2023

Very good

Location was good not real far to walk.

They had technical issues with cards getting in room and elevator. Get to room after being out to find remote was dead to TV. Something that should be check if room was ready. Not a huge deal.

4.5
Tonia

23 March 2023

overall a good stay

location

only one elevator worked

4.0
Senica

20 March 2023

overall my stay was good. My parents enjoyed everything as well

location

busy wkend and only one elevator was working and that was a nightmare. Tried using the stairs but the doors were locked on other floors

4.0
Ricky

20 March 2023

Very good

location

only one elevator working long line to get on it stops on every floor car valet checking out make sure u call early to have your car ready or u will wait up 30 mins to a hour

4.0
Samantha

17 March 2023

Nice room with a great location

All the amenities it offered

That my room was not ready at the designated check in time

4.5
Dana

10 March 2023

Comfortable

If you’re going to a game, this is the place to stay. Comfortable and affordable. Clean and staff were very nice. Bathrooms are excellent!

4.5
Waneisha

9 February 2023

Fabulous

perfect location

The beds did not have any fitted sheets, and the mattresses were dirty. had to pad the bed down with lots of flat sheets.

4.0
Nikita

9 February 2023

it was good other than little inconveniences

the staff was very friendly and helpful! definitely would recommend.

the pillows could be more comfortable and in the middle of the night it got hot even with the air being on 60

3.5
Brittany

1 January 2023

Pleasant

convenience of the location, staff was really nice

the bed sheets and blanket was dirty

3.5
Kizzie

17 December 2022

Pleasant

I liked the area and it was quiet.

I didn't like I had to pay $80 in parking. That was not cool with me. Other than that, it would've been a perfect score coming from me.

4.0
Alex

15 November 2022

decebt value on a sunday night in nov.

gym, good beds, location

$9.50 for a protein shake at the lobby store is usurious

4.0
Latasha

28 October 2022

Great. time

I don’t like shortage of staff.

the property was beautiful the location is awesome .

4.5
Ed

18 October 2022

Fabulous

location and staff was awesome

parking fee

4.0
Joyelle

18 October 2022

Very good

cleanliness and look

4.0
Tom

15 October 2022

Enjoyable with caveat.

We enjoyed our stay...1 night. They only thing I can point out is the lack of help unloading our baggage. No luggage carts. Waited about 45 minutes for one, with constant assurance from the staff they would bring me one as soon as possible. Never happened. I located one myself and my wife and I Unloaded our luggage and took it to our room . The thing that impressed me most was the friendliness of the staff even when they weren't (or couldn't) help.

4.0
Larry

4 October 2022

great spot !!

most everything !!

nothing

4.5
Kevin

27 September 2022

Fabulous

Location

3.5
Kelly

11 August 2022

Pleasant

Convenient, valet was nice, and front desk was friendly. The bartender was everything!!

The sheets had an old blood stain on it.

3.5
Chris

8 August 2022

Pleasant

Good location

Had to pay for parking. I paid 265 bucks for a room and had to pay for parking. Bush leagues, NERF BALL!

3.5
Rich

1 August 2022

Weekend stay

Clean, comfortable room. Received a complimentary breakfast voucher and enjoyed a delicious breakfast in the hotel restaurant.

No dinner dining available. Only one working elevator. Loud tenants arguing in the hallway and slamming doors late at night. Interrupted several times by maintenance and housekeeping even though they were not called.

4.0
Steve

1 August 2022

Loved it as always

Love its proximity to Beale Street and staff was very helpful

One elevator didn't work, so that was a problem

4.5
Cliff

1 August 2022

Fabulous

One of the elevators wasn’t working and it took a while to room or lobby but they were trying to get it fixed.

3.5
Fallon

1 August 2022

Comfortable beds, big bathroom, clean hotel!

The location was perfect! Within walking distance to Beale Street, museums, downtown and the FedEx Forum.

There was only one working elevator! Some of the staff was not too friendly.

4.0
Sharon

30 July 2022

Very good

Location

The door rattled every time any door on the floor opened.

4.5
Thomas

25 July 2022

Fabulous

Spacious room. The bed was comfy.

The elevator. One was broken and the other just had too many issues with key card interface,

4.5
Terry

1 July 2022

Fabulous

The view from the room

Everything was overpriced and no refrigerator in the room we had to request one

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Minimarket on site
  • - Paid WiFi
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Private check-in/check-out

Activities

  • - Fitness centre
  • - Fitness
  • - Happy hour (additional charge)

Cleaning services

  • - Daily housekeeping

Parking

  • - Parking garage
  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails

Outdoors

  • - Outdoor furniture

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
Check availability 137£122$170¥18020C$132A$132HK$1331S$224SFr159¥1079kr1402kr1026kr1324