RYSE Autograph Collection, Seoul

Location was good and it felt very nice but if you run hot or news to control the temperature don't stay here. We had the temp cooled for the max the whole time and it never got to the set temp 20°C. Lowest was probably like 23

Great location, close to the subway and shopping and restaurants district

Front desk support can improve: 1. Taxi rate from hotel to airport was missed reported, caused some confusion. 2. We asked for a Korean traditional dish but was led to a Chinese restaurant?! 3. We asked if there is a nail clipper, they replied,, guest can only use at the front desk. For safety concerns, staff can oversee the guest while they use the clip. 4. The plastic slipper was very uncomfortable. Just a few feedback I had in mind

This hotel was amazing! The location could not have been better, Hongdae street is directly behind the hotel. We had a high floor editor room and I'm so glad I spent the extra money for the upgraded room it was well worth it. The room was perfect, super cozy, comfortable bed, black out curtains, great shower, best view ever, wonderful staff and even a great coffee shop in the lobby.

We loved everything.

The staff are very friendly. It was clean

Room is big and i love the bathroom design too. Location is superb.

Wish they could have provided more water in the fridge. The Kettle cord is too short for the intended socket. we had to boil water in the bathroom instead. The room is a tad too dark. wish they have lights at the sofa side too

The location is superb - close to the subway station and the bustling Hongdae shopping district. Lots of eateries and convenience stores nearby. The room is spacious and soundproofing was good. The customer service was really good too and all the staff members I met were polite and helpful. They are quite conversant in English so I had no issues communicating with them.

Apple devices could not be projected onto the TV screen

Very clean and great location. Place smells amazing.

The rooms were very clean, and quiet. The location is perfect just a short 6 min walk to the station which has the airport line. The staff were very friendly. The coffee shop on the ground floor does amazing coffee. I would definitely stay at this hotel again.

The room was really nice, beds were comfortable and facilities were great. The staff were super nice and helpful.

We paid $125 to get our laundry done, which was quite pricey and the staff weren’t clear about laundry fees beforehand, although we asked. They also charged us for the toothbrushes provided in our room when we checked out, which was also something new to us. I also could’ve chosen a nicer location for our stay, as this one was in a noisy, kinda outdated one.

The hotel is located on the main road, easy to get to by bus, not far from the train station. The room is clean, the area is adequate, the bathroom is spacious. I like the lobby on the first floor, there is a place to chill and there is delicious coffee for sale.

rooms & service

no sauna

The bathroom was huge and it comes with dyson hair dryer. The location is ideal for family with teenagers

The service is not very friendly, and communication is English needs to improve

Everything! Great location and everything you need nearby. Great coffee and lovely staff. Amazing shower also.

Nothing

Great location if you are hanging around in Hongdae. Modern furnished. There is a recycling bin in the room.

The lobby is located on 3rd floor, not very noticeable if you are checking in late. It will be good to have more signage for late check in guest.

The room was spacious and breakfast was great. Very quiet and comfortable stay. I really liked everything there. This is my 3rd time staying and will surely be back again soon.

Nothing

Everything was amazing, the building and the rooms were stunning. It was very quiet, day and night.

It's really nothing but the fridge had only two buckets of water. In other great hotels in Séoul they had more exciting things in it for a cheaper price.

location

not much space for storage

The location and the furniture

Nothing

The location is great, the room was modern, spacious, looked very nice.

The staff could be a bit more welcoming, but this may be their approach.

Prime location in the center of Hongdae! Literally 1min away from the station. Super friendly staff as well. Hip interior & cool consignment store (WorksOut) on the 2nd floor. Blue bottle on the ground floor!

Gym was a bit too small with limited facilities.

Location, atmosphere, attention to details, comfort. Just about everything this hotel has to offer are exceptional and impressive!

Spacious room and toilet

Daily cleaning can be better

Wonderful location, our 5th stay and we still enjoyed it immensely due to the exceptional services provided by the Greet Team!

Alittle dusty floor but it was okay!

The location was great for the business trip and for a quick sightseeing as everything was nearby and in a reachable distance. The property has nice small gym with the view to the main street and loved the morning run on the treadmill. The breakfast was great and with the menu changing each morning. The room was clean and towels were changed every day. The staff is very friendly and helpful.

Nothing really I guess.

Excellent location in the heart of Hongdae area. One of the best lifestyle hotel I’ve ever stayed. Every little details have the stories to tell and are carefully curated to create an innovative guest experience.

Room rate was a bit high but worth the price

Location, clean, new

Nothing

The gym, the lifestyle design vibes, everything pretty much

Stayed 10 nights, room cleaning wasn’t always stellar re: surfaces and floor

Room is new and clean

Nothing

Location is great with close walking distance to food and shopping areas.. Room layout is perfect for a family group of 4. The great coffee just located at the lobby. Service is friendly and quick. Generally it’s a good location for those who love to travel to Hongdae.

Entrance to reception without proper signage, need to find and ask at the concierge where the reception counter located at level 3. But still manageable without much hurdle.

Close to Hongig Station, nice facilities, cafe and shopping around.

The gym could be bigger

Location, very well-equipped and functional: perfect for my 6-night stay! The staff are adorable!

It can get quite cold in the room at certain times of the day.

Great location and pleasant entry with Blue Bottle downstairs We arrived at around 1pm and they allowed us to early check-in. At the same time they offered free late check out at 1pm. Room is comfortable and clean.

A bit over-priced in maple season (End of Oct) Price was almost double of regular price. KRW 752,400 for 2 nights.

My favourite hotel in the world!

Always comfortable and clean. The bed is comfortable. Spacious room cleaned daily. Staff always friendly. It was my 3rd/ 4th stay and I always enjoy my stay there.

It’s expensive 😂

We had a great stay at this hotel in Hongdae, Seoul! The location is fantastic, just steps away from the main street in Hongdae with all its amazing stores, restaurants, and energy. There’s even a Blue Bottle Coffee shop conveniently located on the ground floor, which was perfect for grabbing coffee each morning.

The room was clean and comfortable, and overall, everything about the hotel was good. The only unusual part was that on our first day, the cleaner came to our room at around 4 pm, which caught us by surprise as we were resting inside. As a result, our room didn’t get cleaned for that night. Typically, housekeeping is done in the morning when guests are likely out, so this was a bit of an inconvenience. However, for the rest of our stay, housekeeping arrived in the morning as expected.

Loved the location, a few mins walk from Exit 9 Hongik University subway station. Also the Blue Bottle Coffee on the ground floor was a huge plus! Reception staff saw that I had 2 girls with me, and decided to upgrade my room without charge.

Nothing. It was all amazing.

Beautiful hotel with a great cafe and clothing store in the same building.

When I go to Seoul, I always want to stay here. This is one of my favorite hotels.

None so far. No bad experience.

I couldn’t have been happier with the experience at RYSE. I travelled with my husband and 3 small kids and the staff were amazing with us at all times. I will forever be greatfull to them and to RYSE for helping us in the middle of the night to get my baby into an ambulance to emergencies when she suddenly couldn’t breathe properly. It was the scariest moment in our life and they went the extra mile with us. Thank you forever RYSE team and we will be back for sure!!

The hotel restaurant is beautiful and the food is amazing but it closes too early and already, once you order they already bring you the bill which is a little weird, I feel. But other than that all good.

good location, close to fun areas

pillows were uncomfortable

The location is perfect.

None

Modern interior, large room, fantastic view due to the floor to ceiling windows. Staff was very welcoming. Great coffee shop at the floor. Although the hotel is in the party district, the room was very quiet. Would definitely book this hotel again.

Superb location in Hongdae. Wonderful to start off your day with delicious Blue Bottle coffee on the ground floor of the hotel. We love everything about this hotel, rooms are spacious, beds are so comfortable, we enjoyed having a bath each night after walking all day exploring Seoul, staff are great. Again the location is perfect!

Perfect location right in the middle of Hongdae shopping street. Modern and furnished property and facilities. Friendly staffs.

Air conditioning in room is a little bit too warm.

Check-in is on the 3rd floor (I was informed directly at the entrance) and the staff is very friendly. You're right at the heart of the action and everything can be reached really quickly, Hongik University Station is in the immediate vicinity. The room is really nicely designed; the glass front from the bathroom to the room can be closed with a roller blind. The breakfast offers everything you could wish for - a little bit of everything.

The elevator takes a long time (although there are 3 of them), but the hotel can't do anything about that.

The room is cozy. I went to the hotel before check in time but I could do early check in with the resonable price.

Good location and service

None

The bed is superb comfy

A little bit of dusty

The hotel was very clean and comfortable. The room was large enough for a couple and the layout was very neatly arranged. I love the spacious toilet/bathroom. There's a Blue Bottle Coffee shop in the ground floor. The Hongik Station is about 5-7 minutes walk from the hotel. There are various restaurants and shops around, and it is near Red Road, where buskers sing/dance at night. This is near the university area, so you will see a lot of students/youth around. To reach RYSE Hotel from Incheon Airport, you can take the limo bus # 6002; get off at Seogyo-dong Station (then walk 2 minutes to the hotel). The trip is about 1 hour.

During the first few days of our stay, our room's airconditioning was not getting cold. We were there in the summer months, so AC temperature is very important. Since the technician could not resolve the problem, we were transferred to another room, which was cooler and more comfortable.

Each staff member gave exceptional customer service. What a great team Ryse has. Will stay at Ryse in future. Thank you for a great experience.