The Independente Hostel & Suites, Lisbon

Lovely big light, airy and characterful room in a nice building. Good location but it is high up in the town, lots of steps or hills! Breakfast was good, the happy lady serving there was a ray of sunshine!

Unfortunately the thumping bass coming from the rooftop bar meant no sleep until midnight even with earplugs. Didn't notice it on the Thursday but Friday was loud and a groip of very noisy patrons were shouting in the lobby and playing the broken piano. Would be good if someone from reception came over when the bar shuts to make sure people leave. Front door is also heavy and is noisy to close. A shame because the place was nice otherwise.

Great location, amazing building, beautiful view, nice rooms

There is no woman-only rooms in hostel, two my roommates were men, was a bit uncomfortable.
Allegedly bedbugs.
Smell of old kitchen in the old building.
Reception guy didn’t show anything, just gave instructions how to find the room.
On the key-card was information about discount in cafes and bars, but ppl in the bar declined to give a discount, saying they aren’t partners, although having literally the same name and cocktail menu.

Really quirky and in a great location. Reception staff were friendly and very helpful.

The location is perfect

The bathroom really needs an overall, very poor lighting and the shower flooded. I complained after the first night, but there was no difference the next day. Also there were cockroaches that came out of the drain whilst showering and others in the room

Location is perfect. Price is ok; good to have a kitchen and a laundry in the premises. No limitations on check in timing

We did make a reservation for two beds in a 6 shared room and were given the beds in a 9 shared room. We did request for a change but it never happened, did request for a reimbursement that we will receive later, thanks for that! Room was very noisy, hard to have a full quiet night! Bathroom not very clean, water accumulating in the shower floor.

Location was on spot

Lovely spot! Neat old facility. Beds were great, staff was wonderful and great roof top bar. It is located in a vibrant neighborhood but nothing that kept us from getting a good nights rest.

Location is incredible! The hostel has some great communal spaces. Plenty of showers available, so never a queue.

The staff weren't very friendly or helpful.

Staff were excellent to deal with friendliest people I have met

Area was fantastic, near lots of pubs and restaurants as well as shops. Staff were welcoming and helpful, the room was beautiful and the ceilings were huge! really recommend. The rooms are in a separate building to the hostels so it’s quieter than you’d expect

Air con was broken so it was cold, noisy at night on the weekends since it’s near the bars but no issues in the week

Great location, lovely building, courteous staff, and nice room, even though on the small side

Only issue we had was being too close to the bar upstairs which was very noisy when busy at night

Lovely old building in great location and really nice staff

Location, very clean, friendly staff, good breakfast

A bit outdated but it has a unique style, a bit pricey

perfect location, excellent breakfast

please speed up renovation of rooftop bar and terrace

Quirky, friendly, clean and great location plus fabulous breakfast

Even though we had a suite at the back of the property, the music from local bars at night was very loud!

Breakfast and location great

I would appreciate a no lights past midnight rule

Second time staying here.
Incredible location. Great balcony.

not really a dislike, but miss the draft beer in the lobby.

Great location, beautiful building, great bar

Triple bunk beds can be tough

I like the location although a little bit noisy despite closing the windows (no wonder they provided ear plugs). Breakfast is served in the adjoining building, decent though the same choices for the 4 days we stayed.

The outdated luggage elevator wasn’t working so we have to carry our luggages upon checking out. This hotel isn’t for those who have mobility issues because the elevator is only supposed to be for luggages.

My third stay and I like this place very much. First it is very well located right in the center of Lisbon and second the house is very nice, kind of old mansion with very high ceilings and big staircases. It's clean, there is a pleasant atmosphere and staff is super friendly. What else?

Only point: they should mention that you need a locker to secure your goods when you stay in the "Youth Hostel" rooms. Once you know, you just bring one along, nothing bulky.

professionally managed hotel with everything you need

A little bit walk uphill

Gorgeous building beautiful lobby all rooms have high ceilings

The fact that staff is extremely loud!
They are used to having the guests be loud in the restaurant till late every night people drink a lot here at night. And the staff screams and yells even louder then the guests

Quirky modern vibe , rooftop bar

It was all great

Great location, friendly helpful staff, comfy room and good breakfasts

No kettle in en suite room for hot drinks, street facing room was a bit noisy until midnight from nearby buskers etc, although earbuds were provided.

My fifth stay at Independente, so I know what to expect and keep coming back! It's gotten so popular, but the staff are as warm as always. They were also so quick to help out and even make up the sofabed that I hadn't warned them I needed.

Was a bit saddened to hear the rooftop was shut for the season. Made the mistake of going to breakfast right at 8 am and honestly, it's such a popular hotel now that breakfast is heaving then (and some of the other guests were a touch inconsiderate, blocking pathways and such). Walked by breakfast at 9 am and it was as peaceful as could be!