Waldorf-Astoria Palm Jumeirah Hotel, Dubai

The hotel was very clean and beautiful. The staff were fantastic to deal with. This is my 3rd stay at the hotel. We had a palm-view room, looking out onto the Atlantis and Atlantis Royal, it was perfect for having a morning coffee on the balcony.

The friendly staff, excellent housekeeping service, very clean hotel

It’s just a little bit far

The Waldorf Astoria Dubai Palm Jumeriah is a wonderful property. The rooms are well appointed and spacious. The bed is very comfortable and sitting area is relaxing. The bathroom is what dreams are made of. Bathroom amenities are out of this world (Aesop) & the bathrobe is soooooo soft and comfortable, you wanna stay in it forever. Hotel restaurants, bars, pool, and beach are all well maintained. As an extra bonus, there is an adult's only pool with the spectacular views of Atlantis the Royal that is a refuge. The beach staff also is very attentive and friendly. They spoil you big time - from placing towels on sunbeds, cleaning sunglasses, providing water and cool towels through beach day,…. All the staff is warm, attentive, and incredibly professional. They ensure one is looked after continuously.

Hotel is well maintained, but is starting to need a renovation. Carpets in common areas are a bit old and dusty, wallpapers are old, lighting in corridors are dated and not nice.

Great service , especially pool and beach , room service was 1st class and unseen. Facilities are very good

Maybe some additional restaurants . Lao was great but lots of hotels have several in house restaurants to chose from not just a buffet option. We ate out for the extra variety.

Amazing rooms with incredible views Fantastic pool and private beach Good breakfast Best gym I’ve seen at a resort/hotel Excellent staff, especially the team at the front entrance and door , Omar at reception , housekeeping team

A little on the expensive side compared to other resorts in the area, and rooms are a bit over categorised making any subtle room difference unnecessarily expensive Men’s SPA was really small and not attractive to use

Location, beach, net in the sea protecting from jelly fish, tennis court, rooms and view from the room

Construction works nearby.

Very, very friendly staff and a fantastic service. From the entrance to the beach. Special thanks to the breakfast crew shoaib, wasim, kiran, ravindra, bhanu, santhul & jasan. They where so helpful, everytime, espacially in regard of our 1 year old child. The breakfast buffet has everything you can imagine, and a big variation from salty to sweet. The sunset bar in the evening is the perfect place to smoke sisha and having a drink while enjoying the sunset.

there's construction work in the neighbour hood, but you dont realise the noice and it's not disturbing. the jet ski crew offered us to take photos from the boat while we were driving those jet skis. They didnt mentioned a price. Afterwards they wanted 600$ for these pictures. Way too much, a rip-off. The rest was simply perfect, very beautiful hotel.

Our favorite hotel in Dubai. Special thanks to Borzo, Sasi, Santul, and the rest of the crew.

-

The hotel is in a great location. It is definitely a plus that it has its own beach. It is big, yet not overwhelmingly so. Similarly, it is a fancy place that, at the same time, feels quite homey and welcoming.

The staff is kind and helpful; however, they were overbearing at times. It sometimes felt like they were more interested in getting a positive review on Google than about our comfort and privacy.

Beautiful rooms, spacious bathroom & lovely view.

Nothing. Just a bit pricey

Fantastic

Beautiful hotel. Staff were superb, especially Hassan on concierge he helped us get a phone back that was left in a taxi.

Price of alcoholic drinks

Beautiful location and views

Absolutely everything. One of the nicest hotels I have ever stayed in. Huge room that was spotlessly clean. Staff couldn't do enough for you. Wonderful!

Nothing.

Beautiful hotel, comfortable rooms for family, great sea view and excellent service. Nice food and quite big variety of food at breakfast and dinners.

Probably the bathroom, especially shower needs some repairs and renewing, feels quite “tired”.

Everything, it’s a beautiful hotel / resort. You are instantly made to feel very welcome. Warm reception, ALL staff were outstanding. Couldn’t do any more for you. Every single member of staff we had dealings with were exceptional. I came for my 50th birthday and was made to feel like a queen. Well done to all of Waldorf Astoria, we will be back.

Nothing

Very good but i hope next time allow us for late checkout

Really enjoyed the dinner and the rooms were lovely and spacious.

There were building works being carried out which was rather annoying

Super clean, friendly staff, great food. And amazing experience!

The outdoors, beach, pool and garden area really nice.

very clean, everyone very helpful

Clean Luxury Lots of space at meal times Plenty of sunbeds

Nothing

Very good

The carpets in the walkways are worn and disgraceful, they look shabby

Fabulous facilities and great restaurants. Pool area was fantastic.

Nothing it was all great.

I enjoyed the evening buffets, great variety and well presented, particularly the desserts. The staff were very helpful.

It’s a bugbear for me. Music played everywhere, at least keep volume down in the dining area.

Loved the hotel,very friendly and attentive staff.

Building work being carried out next door.

We had our wedding at Waldorf and many of our friends and family members stayed at the hotel. The staff were super kind and professional and the quality of their service exceeded my expectations. The food is delicious (breakfast, hotels restaurants, etc). The rooms are spacious, and clean, with great views. The amenities are world-class. I would happily go back to Waldorf if I travel to Dubai again.

n/a

Room was luxurious and breakfast was amazing with so many options

The friendly staff at the beach was great and made our stay unique.

Every thing

Nothing

Fab stay! Everything was outstanding!!

Staff were super helpful and accomodating.

It was all excellent

The room was very spacious, clean and the decor did not disappoint. We got fresh fruit almost daily in the room. The location is fantastic. Breakfast was great....quite a large spread. The service overall was great. The in-dining team were fantastic (Christopher, Roselyn and the rest of their team). They went out of their way to make my husband's birthday special. Petronella at the breakfast area was great too and the rest of the staff in the hotel was friendly and helpful.

Not much, but as with anything, there is always room for improvement!

The location is good if you want to just recover after a long flight from New Zealand. It has its own beach and chilling by the pool is lovely. The staff are very attentive and provide you with buckets of ice with water to keep you hydrated. The food in the Social restaurant is excellent. The rooms are very comfortable and we had a great view of the waterfront from our balcony. All staff are very helpful and friendly. The breakfast range is superb.

I can't fault this hotel.

Staff are amazing. very polite and content. We were upgraded to a wonderful and large 1 bedroom suite. Sagar By the pool was a great man and made our days exiting. restaurant quality was exceptional, Loa had our heart. thank you guys, hope to see u soon.

0-17 are considered children on Booking.com but hotel considers 12+ as adult. so it was quite complicated to have our teens on a kiddy meal.

It’s an excellent hotel and the facilities are great here. The rooms are stunning and bathroom is beautiful. The pool area and the beach are lovely and it’s all kept really well and was super clean. Everyone was extremely friendly. A special mention to Gwen who worked in the Serafina bar. She was one of the best servers we had and her customer service was outstanding. Thanks for making our time so special

The staff in the buffet area and the pool side dinner area were very friendly however they sometimes didn’t seem to understand things we were asking for with ordering drinks. Particularly the breakfast buffet staff. We stayed for 8 nights and every morning they managed to get something wrong with the order. Whether it was bringing over a drink we didn’t order or charging us for the breakfast even though we were half board. Not sure if it was a language barrier but they all spoke English, there just seemed to be constant mistakes and with the price you pay to stay here I expected slightly quicker / better service. This feedback is ONLY for the buffet staff

Was beyond expectation

none

none

As usual, things were excellent! This was my third stay at the place. I might surely come back. Now, some special thanks to some special people: 1. Mr. Rahul - The Chief Cook - a wonderful man who was exceptionally nice to us and made all possible to please us 2. Mr. Nadeem (a.k.a. Mr. Shah Rukh Khan) - Friendly, polite, and super nice to us as always! 3. Mr. Santos always had a great beach bed for us. Super accommodative! All the best!

I don't want to spoil the great review with little details.

Spacious, clean, and modern room. Great food, friendly staff.

Nothing!

Very good service and facilities, pleasant overall impression. Everything is up-to the great level of service and comfort.

here I was told that the hotel cannot take deposit from a debit card (which I still cannot explain), therefore I had to separately pay for any services within the hotel, which was a bit of discomfort.

Amazing setting, very clean and friendly staff

Beautiful and clean hotel.

I love buffet staff, they are amazing specially chef Mohammad hazeen big love for his kindness and beautiful smile

Incredibly comfortable bed and pillows Stunning view from room Room was ready when we checked in very early which was much appreciated Staff had organised a delicious cake for my husband’s birthday (we only stayed for one night!) Service at poolside was great in the morning All staff we encountered were attentive and extremely helpful

Wish we could have stayed longer!

N/a

I did pay for drinks , i did not drink

The cleanliness of the beach and facilities, the staff is super friendly specially Mr. Yasser who waiters by the beach area.

Would appreciate more events like jazz nights and live music, and if available already then please announce them upon checking in

Everything!

Honestly, we like everything. Room, facilities, food, staff, cleanliness, pool, beach. We had a fantastic time.

Nothing

Room space