The Shelbourne Renaissance Hotel, Dublin

staff and cleanliness was 100%

Dinner in the restaurant was very tasty but would have liked if it was hotter.

Location, food.

Central and very attentive polite staff

Bed was extremely firm and pillows extremely soft. I guess everyone has differing preferences for bed and pillows but my partner had a poor sleep with the pillow type

Everything! Hot steam room!

Bars too full… but it’s to be expected at new year, plus weddings.

Lovely central location with an incredible lobby and beautiful atmosphere during my stay just prior to Christmas. Staff are very attentive and anticipate how to assist you before you even know what you need.

Room was fairly basic and could be somewhat modernised.

Central location, historical elements, style decor, facilities available. I could not fault it.

My one issue was the room being so warm during the night even when you turned the air conditioner down as low as it could go

The ambiance of the hotel is fabulous and the location is great

Nothing

Everything

The room had no bath, just a shower.

It was elegant, comfortable and well run with very efficient staff.

Nothing.

Excellent location, great bar and restaurant.

Residence bar upstairs

Spa could be bit more modern

The fine dining restaurant was probably the worst service Iv had, it was fractionally better than a toby carvery. The food was good, service far from that . The rest of the hotel is fabulous.

Beautifully decorated for Christmas, good Breakfast excellent choice. Housekeeping staff very efficent great location. Lovely big room and very quite

Reception check in a bit slow waiting awhile for our room, but i understand its a very busy time could be a bit more friendly if im being over critial. Breakfast the first morning was slow and when i asked for butter was told by the waiter they had none left i repeated the request incase he didnt understand me but was told no we dont have any , i left it a few mins and asked a different staff member and got it promptly. Never got fresh toast when asked for it, waited a good 15mins to get my coffee few minor things and on the second morning service was very good . All small things but need more attention to detail for a good 5 star hotel. But had a lovely stay over all.

Staff knocking on bedroom door around 10am each morning

Everything the place is just amazing

All of the above

The residents bar closed at around 11.30 and we were told to go to one of the other bars however the hotel was extremely busy and there were no seats to be had. I do think that the residents bar should have stayed open for residents

Great place to stay historic

Bartender need to stop putting his hands on ice when he makes drinks

the staff could not have been more helpful, welcoming and accommodating. it was a fabulous stay from start to finish and would highly recommend.

there was no coffee machine - there should have been

A wonderful experience for me n my family great location easy to walk around the city love the members room was great for a late dinner the rooms and bathroom were beautiful loved going for breakfast with the Buffett

Not one thing!! The staff is amazing and so welcoming The food in all the restaurants and cocktails were top of the line. An amazing hotel

Staff were really excellent , Reception Spa and Salon staff wonderful

Room service food was average for the price paid. everything else was fabulous

Perfection. From the location to the amenities, I almost felt like I didn’t even need to leave the hotel To have the Dublin experience!

This hotel is a gem. Worth the trip. How hotels should be, alive, glamorous, ethernal, elegant. One of the nicest hotels I have ever experienced. The staff is genuinely friendly. Everybody. We had a beautiful room with a beautiful bathroom. All bars and restaurants were charming. I want to go back!

The gym only opened at 8 on Saturday. Choice of TV channels limited. Both things not important.

Location, staff & view were fantastic! Hotel was very clean and well organised. There was always a member of staff to hand when required.

I couldn't get the temperature of the room right. It was either too hot or too cold. Pillows were too soft/thin (just personal preference though). Shower water pressure could of been better. Quality of the breakfast could of been better for the money even making an allowance that it was a buffet service. Whiskey bar upstairs was very brightly lit even late at night.

Everything

I couldn’t find a USB plug in the room. If there isn’t one, it would be a nice addition.