The Crown Metropol Hotel, Melbourne

8 Whiteman St, Southbank VIC 3006, Australia (show on map)

Expert reviews

New York Times review:

“The Crown Metropol Melbourne, situated in a gleaming tower, has 658 luxurious rooms and sweeping views from the 27th-floor infinity pool.”

Featured in New York Times’ 36 Hours in Melbourne.

Telegraph review:

“An urban oasis in Southbank, one of Melbourne’s busiest travel and business precincts. The hotel is imbued with a stylish, intimate atmosphere, all the facilities you’ll ever need and comfortable, design-conscious rooms.”

Guest rating

This an aggregated customer review rating of The Crown Metropol Hotel, Melbourne. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 9th in Melbourne

170£151$210¥22260C$163A$163HK$1644S$277SFr197¥1333kr1732kr1268kr1635

What guests liked

All you need to know

This five-star hotel is located at 8 Whiteman Street in the Southbank district of the city. The hotel offers luxury and stylish accommodation options for visitors in Melbourne while some of the rooms in the hotel offer a great view of the city.

Crown Metropol offers spacious room options such as Luxe King Room, Luxe Twin Room, Urban Luxe and Loft. Other accommodation options in the hotel offer VIP facilities and access as well as a view of the city; the Luxe King Room with City View and Luxe King Room with Club Lounge Access.

The hotel is located in an excellent location; it offers a closeness to the city’s most famous and interesting places. Crown Metropol is also located close to major transport stations and systems, making it the ideal base to set off on an adventure into the city.

The Crown Entertainment Complex is located right next to the hotel while the Melbourne Convention and Exhibition Centre is located directly opposite the hotel. The iconic Eureka Tower is situated just 750 m away from the hotel.

The popular Southern Cross Station is about 1km away from the hotel while the closest airport to the hotel is the Melbourne Airport which is 20 km away.

Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and a comfy sofa. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.

 

Hotel deals & lowest price guarantee

We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

5.0
Jarryd

6 July 2024

Good stay

The Crown is a great hotel with great facilities

I wouldn’t book through Booking.com for Crown again as it seems that they don’t pass on messages or any requests.

4.0
Jacinda

6 July 2024

Great place close to everything you need for a great night out

The room was great, staff were accommodating. Only issue was the lift wasn't stopping at our level during check out times for some reason but staff reported it to maintainance.

4.5
Tenille

5 July 2024

Fabulous

Location

4.5
Kheng

4 July 2024

I will definitely return next visit

Feel warm and like the environment

They shower water very low

4.0
Katrina

4 July 2024

Very good

Location

The pool hours

4.5
Alana

28 June 2024

Good location

Great location

4.5
Anna

28 June 2024

Comfortable close to conference t

No breakfast Location very good

It was fine

4.5
Louisa

28 June 2024

Fabulous

It was very close to everything.

Nothing

5.0
Teuila

28 June 2024

Exceptional

Beautiful room with an amazing view, friendly staff. Our fam loved our staycay.

The only minor discomfort was our minibar had opened up packets of chocolate that hadn't been replaced/removed before checking in but staff promptly fixed the issue. Other than that, all was amazing :)

4.0
Katrina

27 June 2024

Very enjoyable experience. Great location, room was spacious and inviting. View from room was lovely.

Location was central to everything.

5.0
Brodie

26 June 2024

Great family stay! Highly recommend!

Love the pool! Room service was fantastic!

5.0
Linda

20 June 2024

We had a lovely stay at the Crown Metropol & would definitely stay there again

From the moment we stepped out of our car the service was great. I was with my daughter & we both loved the service, how clean everything was & our room was great

Our pillows were to flat & the large pillows were to large. The sheets were noisy, but that is just a small complaint, everything was lovely

4.5
Anne

20 June 2024

Excellent even giving us bottle of wine fir our anniversary

Loved the wet area and shower In the room was excellent

5.0
Stephanie

19 June 2024

Had a wonderful stay at Crown Metropol and my mum was thrilled with her complimentary birthday champagne and chocolates

It was comfortable, reasonably priced, had access to a heated pool and spa.

5.0
Irene

19 June 2024

Exceptional

Easy access to all facilities.

5.0
Preeti

18 June 2024

I would love to stay here in future too.

I really liked the city view with wide glass window. My daughter loved the bed and the comforter, it was perfect for a good night’s sleep. Staff were so friendly and accommodating.

No check in before 3 PM, check in between 12 - 2 PM would have been great. However, not a big issue, as hotel was ready to secure my luggage before check in.

5.0
Dylan

18 June 2024

came up for my 21st and was way better than i expected. definitely going to be coming up to stay more regularly

everything

nothing

4.5
Craig

17 June 2024

Fabulous

Checkin was seamless with friendly professional staff. Room was clean and tidy and well appointed.

Nothing

4.5
Yong

17 June 2024

Fabulous

bed good

5.0
Frank

17 June 2024

VERY GOOD

GOOD

4.0
Rennie

17 June 2024

Everything as wanted and expected.

Quiet, clean and comfortable. Lovely service

Price. It’s high end.

5.0
Zhenshu

14 June 2024

Exceptional

Good

5.0
Tim

13 June 2024

Fair for the price

Central

Wasn’t clean old bottles of beer in suit

5.0
Kirsty

13 June 2024

Wonderful stay would love to come back again and again !!!

Excellent facilities and restaurants

Nothing I didn’t like !!!

4.0
Christine

13 June 2024

Fabulous

Great hotel lovely buffet breakfast perfect for all amenities, great location

Nothing

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Wine/champagne (additional charge)

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre
  • - Casino
  • - Bowling (additional charge)
  • - Indoor pool
  • - Indoor pool (all year)
  • - Nightclub/DJ (additional charge)
  • - Evening entertainment (additional charge)
  • - Fitness
  • - Live music/performance (additional charge)
  • - Live sport events (broadcast)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Parking

  • - Parking garage

Pool and wellness

  • - Pool with view
  • - Heated pool
  • - Shallow end
  • - Sun loungers or beach chairs
  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Access to health care professionals
Check availability 170£151$210¥22260C$163A$163HK$1644S$277SFr197¥1333kr1732kr1268kr1635