The Crown Metropol Hotel, Melbourne
Expert reviews
“The Crown Metropol Melbourne, situated in a gleaming tower, has 658 luxurious rooms and sweeping views from the 27th-floor infinity pool.”
Featured in New York Times’ 36 Hours in Melbourne.
“An urban oasis in Southbank, one of Melbourne’s busiest travel and business precincts. The hotel is imbued with a stylish, intimate atmosphere, all the facilities you’ll ever need and comfortable, design-conscious rooms.”
What guests liked
- Clean rooms
- Boutique style
- Friendly staff
- Excellent Wifi
- Top location
- Comfortable beds
All you need to know
This five-star hotel is located at 8 Whiteman Street in the Southbank district of the city. The hotel offers luxury and stylish accommodation options for visitors in Melbourne while some of the rooms in the hotel offer a great view of the city.
Crown Metropol offers spacious room options such as Luxe King Room, Luxe Twin Room, Urban Luxe and Loft. Other accommodation options in the hotel offer VIP facilities and access as well as a view of the city; the Luxe King Room with City View and Luxe King Room with Club Lounge Access.
The hotel is located in an excellent location; it offers a closeness to the city’s most famous and interesting places. Crown Metropol is also located close to major transport stations and systems, making it the ideal base to set off on an adventure into the city.
The Crown Entertainment Complex is located right next to the hotel while the Melbourne Convention and Exhibition Centre is located directly opposite the hotel. The iconic Eureka Tower is situated just 750 m away from the hotel.
The popular Southern Cross Station is about 1km away from the hotel while the closest airport to the hotel is the Melbourne Airport which is 20 km away.
Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and a comfy sofa. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
6 July 2024
Great place close to everything you need for a great night out
The room was great, staff were accommodating. Only issue was the lift wasn't stopping at our level during check out times for some reason but staff reported it to maintainance.
5 July 2024
Fabulous
Location
4 July 2024
I will definitely return next visit
Feel warm and like the environment
They shower water very low
4 July 2024
Very good
Location
The pool hours
28 June 2024
Good location
Great location
28 June 2024
Comfortable close to conference t
No breakfast Location very good
It was fine
28 June 2024
Fabulous
It was very close to everything.
Nothing
28 June 2024
Exceptional
Beautiful room with an amazing view, friendly staff. Our fam loved our staycay.
The only minor discomfort was our minibar had opened up packets of chocolate that hadn't been replaced/removed before checking in but staff promptly fixed the issue. Other than that, all was amazing :)
27 June 2024
Very enjoyable experience. Great location, room was spacious and inviting. View from room was lovely.
Location was central to everything.
26 June 2024
Great family stay! Highly recommend!
Love the pool! Room service was fantastic!
20 June 2024
We had a lovely stay at the Crown Metropol & would definitely stay there again
From the moment we stepped out of our car the service was great. I was with my daughter & we both loved the service, how clean everything was & our room was great
Our pillows were to flat & the large pillows were to large. The sheets were noisy, but that is just a small complaint, everything was lovely
20 June 2024
Excellent even giving us bottle of wine fir our anniversary
Loved the wet area and shower In the room was excellent
19 June 2024
Had a wonderful stay at Crown Metropol and my mum was thrilled with her complimentary birthday champagne and chocolates
It was comfortable, reasonably priced, had access to a heated pool and spa.
19 June 2024
Exceptional
Easy access to all facilities.
18 June 2024
I would love to stay here in future too.
I really liked the city view with wide glass window. My daughter loved the bed and the comforter, it was perfect for a good night’s sleep. Staff were so friendly and accommodating.
No check in before 3 PM, check in between 12 - 2 PM would have been great. However, not a big issue, as hotel was ready to secure my luggage before check in.
18 June 2024
came up for my 21st and was way better than i expected. definitely going to be coming up to stay more regularly
everything
nothing
17 June 2024
Fabulous
Checkin was seamless with friendly professional staff. Room was clean and tidy and well appointed.
Nothing
17 June 2024
Fabulous
bed good
17 June 2024
VERY GOOD
GOOD
17 June 2024
Everything as wanted and expected.
Quiet, clean and comfortable. Lovely service
Price. It’s high end.
14 June 2024
Exceptional
Good
13 June 2024
Fair for the price
Central
Wasn’t clean old bottles of beer in suit
13 June 2024
Wonderful stay would love to come back again and again !!!
Excellent facilities and restaurants
Nothing I didn’t like !!!
13 June 2024
Fabulous
Great hotel lovely buffet breakfast perfect for all amenities, great location
Nothing
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Wine/champagne (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Invoice provided
Activities
- - Fitness centre
- - Casino
- - Bowling (additional charge)
- - Indoor pool
- - Indoor pool (all year)
- - Nightclub/DJ (additional charge)
- - Evening entertainment (additional charge)
- - Fitness
- - Live music/performance (additional charge)
- - Live sport events (broadcast)
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
Pool and wellness
- - Pool with view
- - Heated pool
- - Shallow end
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
6 July 2024
Good stay
The Crown is a great hotel with great facilities
I wouldn’t book through Booking.com for Crown again as it seems that they don’t pass on messages or any requests.