Park Hyatt Hotel, Vienna

location, cleanliness, friendly and professional staff, suite is very elegant and comfortable

Yes sure. Room is very comfortable and good furnitured, View from room was exellent too!

Nothing!

Central location near to shopping area and many restaurants. Staff are friendly and professional.

Nil

The ambiance of the hotel, lovely customer service, very nice bar, and spa

great location beautiful hotel large and comfortable room.

we didn’t have any view from our window and were a bit disappointed

Staff , Location , everything but noise from restaurant outside .

So noisy at night and early morning from the restaurant during their preparing in and some drunk people at night.

amazing locations, reception so kind and helpful

anything

all

best location

not to clean for 5 stars hotel at Top location. very slow waiters on breakfast in restoran who is missing tables. They wants to place us to sit in Bar for breakfast brcause of not enough tables. This is not corect in hotel which costed 910 Euro per night for 2 persons. other things ok

Everything

Not

Perhaps the nicest hotel in Vienna.

I was a bit disappointed that we got a room under the roof with insufficient daylight.

The housekeeping service was not satisfactory because the cleaning person did not change shower towels and bed linens with new ones.

Breakfast was delicious

Wellness was very nice, only the swimming pool was quite cold - in comparison with previous years

Excellent breakfast

Stunning hotel with brilliant facilities. They have a properly equipped gym which is unusual, the restaurant is amazing, best breakfast buffet I have seen in many years and fantastic location!

There wasn't anything I didn't like. At times I found the Austrian staff a bit unfriendly

Location was fabulous. Food options were good. Staff (front desk and concierge) were incredibly polite, accommodating and attentive

Room decor left much to be desired. As soon as we walked in we felt that this property needs a refresh. Bedroom didn’t even have a rug. Kind of sad looking furniture. It felt like a lesser-tier hotel interior. We stayed at other Park Hyatt locations (Paris, Tokyo) that were much much more updated. Second thing is, though minor, was the service related to only one person at cafe Am Hof. All servers were incredibly gracious and friendly except for this one, who seemed to be a manager or supervisor of some sort. He was not very friendly.

It is a grand hotel which exceeds my expectation in terms of facilities and level of service. Excellent location, excellent service and excellent breakfast! I had a wonderful experience. I will surely come back to stay in the hotel next time and will recommend it to friends!

Good location & breakfast Very polite and friendly staff.

Steam room didn’t work.

Right in the heart of Vienna, this beautiful stylish hotel is the best address for any tourist. The museum quarter is only a gorgeous walk away. (The cafe at the Albertina has the most amazing food) Surrounded by the famous Viennese coffee shops and all the shopping you could wish for, this is the place to be. Complimented by very friendly and helpful staff, the gym and spa facilities are to die for! we will be back!

everything very luxurios,you will be so spoiled

nothing

all

all very Good, need new Beds, some are very much used.

breakfast, the spa.

Amazing location, very clean and tidy room, very good breakfast

Luxury, Friendly staff, comfort and location.

No one at front entrance when I arrived... carried my own luggage up the stairs.