The Guesthouse, Vienna

This is the best hotel I have ever stayed in Vienna! Totally will come back again with excellent service from the front office team and perfect room equipments and amenities (Red wines are awesome!)

There is place to rest a bit in the lobby.

The level of service we exceptional - at the level of luxury hotels. Everyone - from the front desk staff, to the valets, and the service at the restaurant, were very professional, friendly and everything you asked them was done impeccably. This was our fist time staying here and I was pleasantly surprised. We saw that the reviews are good but the hotel exceeded out expectations. We look forward to coming back!

noting at all

This conveniently positioned hotel was excellent in every way. The staff were lovely and helpful.. The room was modern, clean, and spacious with classy touches, making for a luxury stay. Thank you, and we look forward to returning one day.

Leaving

The staff were excellent and the location superb. The restaurant was also very good with fresh local produce and items backed on site. The rooms were modern and very well appointed and the free wine and soft drinks were a pleasing addition. The ethos of the hotel and the desire to be of service meant no request was too difficult.

WiFi was a little slow but due to be upgraded in Dec 2023. Rooms had coffee machines that made from bean to drink but no kettle for the English Tea drinker. The staff brought hot water at a few minutes notice but better if the rooms had kettles and more efficient for the staff.

Great welcoming staff. Lovely brasserie and bakery. Generous hospitality in room, especially the wine.

Nothing!

Brilliant location, spacious comfy room with great view. Great staff, lovely food.

WiFi wasn't great, not powerful enough to stream video. No kettle in room, had to call room service for hot water and milk anytime I wanted a cup of tea. They were prompt and obliging, but it's a bit of a faddle especially 1st thing in the morning.

Great location, very comfortable modern room.. Service was exceptional.

My only criticism would be the lack of an area to relax and read.

Very good location, spatious and clean room

There is no lobby where you can wait, there is just the brasserie that is very busy We were given a room equiped for dissabled people without being asked if it's ok with us...

Very friendly and great location

Zero

Everything! Staff were superb ... every one was friendly and helpful from the minute we arrived, to the day we left. Room was super. Big and airy ... lovely seating area with table. Great aircon. Free mini bar is a lovely touch. Location was excellent ... lots within walking distance.

Nothing!

The location

The fact that you couldn’t book breakfast but had to pay in the brassiere attached to the hotel

Staff really friendly, great location, room decent size

The aircon was hard to work and it would get very hot at night.

Great location as well as restaurant/ breakfast facilities. Staff attentive, front desk most helpful with booking restaurants, tram tickets and a show. Good recommendations on where to go, how to get there etc

Wifi worked but weaker signal in bedroom

Fantastic location

Perfectly located for all the galleries, Opera and restaurants. Very helpful Staff who made reservations and recommendations. Great restaurant and bar which is very popular with locals, but the rooms are very quiet and comfortable.

Nothing, it was a perfect base for our holiday in Vienna.

Great location

Everything was absolutely perfect!

The location was superb and the staff friendly, informative & helpful. Only a very short walk into the the old town area. Great coffee in the room.

The bed was a little firm for my liking and I did not sleep well the 2nd night. Why do may Europe hotels now seem to only offer a shampoo/body was combos and not separate any longer? Body wash is not a good shampoo.

The hotel is in the best location possible in Vienna. Completely central and yet in a small oasis of calm so you don’t get a lot of noise. The staff is extremely helpful, friendly and skilled. You can be assured a good recommendation from them while travelling. And while you are there, please try their restaurant. Best seafood I have had in a long while.

The windows on the first floor without curtains give you little privacy from the road. Not a problem on higher floors though.

Location, the staffs are friendly and professional and the restaurant in the hotel provides great food.

Nothing I can think about

It is superbly located, elegant and very comfortable.

Great location and wonderful staff. Very comfortable room with a nice view.

Enjoyed everything about our stay

Perfect location!

I experienced some confusion while trying to locate the entrance

The hotel is in a great location. You can easily walk to most places from there. The staff was very nice and helpful!