SoHo Metropolitan Hotel, Toronto

The location for downtown is amazing. We were lucky to receive an upgrade and the room was amazing.

Nothing to complain about.

Great location, beautiful rooms very cozy! Friendly staff!

Great hotel and the staff were very friendly and helpful during the entire stay. They did an outstanding job with the extra amenities which were purchased for the stay. The room was great and bathroom was amazing. Highly recommend to stay here.

There was some construction in the main lobby which is not ideal.

Great location and staff.

Nothing

I LOVED the heated bathroom floors and my husband LOVED the comfy king sized bed.

There were at times during the night where we could hear the people in the hallway. The doors were not sound proof but luckily the bed is far from the door but you could still here it especially if you're a light sleeper.

The bath room was fantastic - heated floors were luxurious and the soaker tub really set the experience apart from other hotels! The size of the room was remarkable and a very thoughtfully stocked minibar. We also had a lovely peek-a-boo view of the Skydome - a city plus!

my few, minor dislikes were: I prefer for the bed to be facing the TV, I would have preferred not having to download an app for room service, and the pool was too cold to swim in - I usually love an early morning swim

Close to my work. Clean and modern and comfortable.

Need a bigger variety in the menu. I don’t like Italian. It’s too heavy.

the room was great, especially the bathroom. they did amazing decorations for the room for bday! with baloons and cupcakes, it was a great surprise, thank you! location is great, restaurant downstairs amazing

Very nice bathroom and special bedroom.

The property should have a restaurant and give staff bed breakfast

Not providing breakfast and not having a sauna

The hotel is located in heart of downtown

The property was good although construction was going on in the lobby and was very noisy during my stary

Convenient location, wonderful staff, and beautiful room! We couldn’t have asked for a better stay.

Susie was a doll and I loved her. I know I’m a little bit scatterbrained so I really appreciated. Everyone’s patience around me as I was new around the area. I am definitely coming back. Everything about the place was exactly what I was looking for.

I couldn’t even name a single thing I don’t like

Location was great. Close enough with a short Uber ride to Queen Street for shopping and nice restaurants, but far enough away it wasnt too loud. Pretty basic city view but we had a view of the adorable dog run which we liked! The room was very large for us two, with different types of ambient lighting, automatic blinds and curtains, and a super comfy bed. It was nice and dark for sleeping in but allowed for a lot of natural light with the blinds open. The bathroom was luxurious! Heated floors and a soaker tub! Much needed for relaxing😌 and a grand closet with a full length mirror. The gym/pool staff were very friendly and everything was very clean there as well. It was a great deal for everything we got and we will definitely stay here again next time we are in the city. Checking in and out was super easy.

Through no fault of the hotel staff, the restaurant attached wasn't our favorite. But there were some other great selections in the area and the café made great coffee.

Quality

Nice

Everything was fancy

Staff , location , food , rooms

Construction was going on

I liked how Moretti was easily located in the hotel. Bathrooms heated floors were amazing.

Construction being done at the hotel.

Very luxurious.

The lobby was under construction, but the staff's friendliness made up for it. The bed was very comfortable, but the room felt too small for the price. The room service breakfast ordered was good, and the staff was excellent. The heated bathroom floors were a nice touch.

Rooms are very clean and comfortable.

The pool water was very cold and the whirlpool was not working properly.

Lovely stay here. We booked very last minute after moving accommodations. Staff were incredibly helpful and lovely and made the room very nice for us which was very much appreciated. Room was comfortable and spacious and had everything we needed.

I didn’t particularly not like anything staff were attentive and helpful and the room was nice enough. However I’m struggling to see why it is 5 star. Feels more like a 4 star stay. It doesn’t have that feel of 5 star it’s a little bit outdated. But it is a perfectly nice place to stay and there were no issues, if you are looking for 5 star luxury it’s perhaps not here

Accommodated all of our requests. The TV in the room allows you to cast from your phone, so we could watch Netflix. Coffee shop downstairs is great.

Traffic outside is loud. Not hotels fault.

Washroom, robes, bed, Moretti, amazing house cleaners very friendly

Wish I could get filet mignon on room service menu but dining in the restaurant was great as well, no complaints here

Everithing

Everithing

Well situated, clean and very comfortable. Good facilities, restaurant/bar and cafe and friendly, helpful staff.

This hotel is in a great location, quiet, staff are helpful. I had a really lovely room with a great view of Toronto's famous tower. Everything is good. I would definitely stay again in this hotel.

Nothing. It is a great hotel. Value for price of room.

The rooms were excellent, the bathrooms were terrific, including radiant heating in the floor. The cafe snd its staff were lovely.

I thought the lobby was weak and uninviting.

Clean and beautiful

Absolutely loved my stay! The room was spotless, modern, and incredibly comfortable. The bed sheets were soft and luxurious, and the heated bathroom floor was such a delightful touch — perfect for chilly mornings! Every detail was thoughtfully designed, making the room feel cozy yet stylish. I would highly recommend this hotel to anyone looking for a relaxing, top-notch stay. Can’t wait to come back!

We paid a premium to stay here while in Toronto for the Blue Jays World Series, and while the hotel itself was convenient and comfortable, I have to say it felt very overpriced. After driving home late and dealing with traffic many nights during the post season we decided to treat ourselves, it was nice to relax for the night, but on a regular weekend we would NEVER pay what we paid for the room. The pool facilities were disappointing, especially the hot tub — the jets were minimal to nonexistent, so it felt more like sitting in a warm bath than a proper spa experience.

The location of fantastic. A very good area to study. The staff were extremely helpful.

We were offered our upgrade. Which I accepted but it was not really explained that I would need to pay extra. But I didn't mind as they upgrade was very nice

The location is perfect it’s in the heart of Toronto. The staff are so kind and supportive

Nothing

Great location and very polite and professional staff

Close to Blue Jays baseball

N/a

Room was beautiful and staff were lovely!

Wifi had some problems but the staff helped sort it out

Spacious room. Large, well-lit bathroom. Excellent location. Close to shopping, restaurants, and major Toronto attractions.

Very comfortable bed helpful friendly staff close to everything

We had a suite everything was well thought out and comfortable

Great location

Pool needs cleaning; slow reception

Really central and convenient

Was sometimes a bit old

Excellent hotel and excellent staff

Everything. Staff and rooms were excellent.

Nothing

Location was great. Breakfast was tasty. No wait lines.

Badly managed coffee shop, long long long wait for breakfast

Everything, right from the moment we arrived up until check out. Very friendly staff and a luxurious room. It’s TIFF time here and my wife and I were treated like stars. Thank you to all

The fact that I only got the room for a night.

It was lovely! Many thoughtful touches around the room and the heated floors in the bathroom were a dream

Nothing

Location. Room was comfortable and the bathroom was very large and nice, tons of closet space. Staff were so friendly.

Modern and clean

Didn’t have us open on cable package!!

Beautiful hotel, friendly staff, excellent location

This was our second visit to the SoHo. We absolutely loved our first visit so when another big concert came to the city (Oasis) it was a no brainer where we would be staying.

That we eventually had to leave.

Spacious room, decent gymnasium..decent restaurant

Breakfast not that good.and part of cafe downstairs. This is clear before booking...but breakfast is better in other locations nearby.