Hotel Grand Hyatt, Mumbai
Expert reviews
“Take 500+ rooms, 100+ apartments, 10 meeting halls, and an upscale shopping plaza. Add some fine dining restaurants and sprinkle liberally with funky, contemporary art, et voila — you have the sprawling 10 acre complex of the Grand Hyatt, Mumbai.”
What guests liked
- Spacious rooms
- Breakfast buffet
- Friendly staff
- Excellent Wifi
- Great location
- Comfortable beds
All you need to know
This five-star hotel is located off Western Express Highway in the lively Santacruz district of the city. The hotel is situated in a beautiful garden while sun loungers and palm trees surround the outdoor hotel pools. This creates a scenic and beautiful landscape which is why the Grand Hyatt Hotel is the tranquil oasis it is today.
The hotel rooms are furnished with stylish modern décor while the floor-to-ceiling windows offer a direct view of the lush courtyard or the city itself. Some of the rooms in the hotel have a private balcony where guests can enjoy the freshness of the air.
The hotel offers some room options such as Grand King Room, Grand Queen Room, Grand View Twin, Grand View King and Grand Queen Room. Guest rooms are fitted with standard amenities while some rooms come with special VIP facilities.
The hotel is located near some of the city tourist attractions and places of interest such as the Bandra Kurla Complex which is just ab 8-minute drive away from the hotel.
Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and a comfy sofa. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.
The lounge/bar area is the ideal place for guests to relax and enjoy a drink after a long day.
Enjoy the unique experience of Mumbai from the Grand Hyatt Hotel.
Lowest price guarantee
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Location
Recent guest reviews
3 February 2024
Just come in for transit
Good size room, clean bathroom.
Beds liner broken, stain on carpet and where kettle is there are bugs infestation
3 February 2024
Happy guest!!
Loved the room, pool area, spa and dining facilities. Food choices were excellent and everything was fresh and tasty. Check in and check out was seamless. A spacious room with the courtyard view.. The location of the hotel is central to many areas that we wanted to visit. 15/20 min ride to anywhere.
There is not much within walkable distance in terms of entertainment and dining.
2 February 2024
Fabulous
Club lounge was excellent. Nice selection of food.
Nothing
30 January 2024
Value for money…
Room and breakfast…
Some mosquitoes around in lobby and even rooms. Room, mainly bathroom and washroom need renovations… For me personally I’m disappointed as I didn’t get even the same deal for 1 more day…
30 January 2024
Pleasant stay
Very helpful concierge Polite and helpful staff Hotel restaurants are very good We ate everything and as Europeans we didn’t get sick
Location is not very convenient if you are a tourist as you are everyday commuting to areas like Colaba and Fort. During afternoons and evenings the traffic is crazy. It took us 1h30 to go from the hotel to gateway of India.
30 January 2024
Very good
Great buffet! Delicious and kind staff.
The bed was very firm.
29 January 2024
Disappointing Mumbai Grand Hyatt
* The outdoor swimming pool and surrounding grounds * The lobby area * Bath as well as the shower
* Being ignored by the night manager on reception when a concern was raised after check in. * Disappointing room decor * No mattress topper- uncomfortable bed
29 January 2024
Pleasant
Room was very spacious but not practical. One cannot charge mobile devices on both sides of the bed. During breakfast VEGETARIAN OPTIONS are very limited, especially in the desert section.
28 January 2024
Very comfortable
service, room, location
too many mosquitoes in gym and restaurants.
24 January 2024
Good but rooms were let-down
Location, friendly staff & excellent breakfast
Rooms need refurbishing as now old, stained and worn out carpets
21 January 2024
A good short break in a very nice hotel with good staff. The room is quite expensive .
Breakfast was one of the best I have seen in my travels over the years and staff was attentive
We had a cup of tea in the bar. They charged us INR 700 which is way too much and it was not even hot.
20 January 2024
Fabulous
Breakfast Spread.
After we finished off the dinner on 1st night, we were asked to make the payment immediately, though we had two nights stay.
18 January 2024
Pleasant
It’s beautiful. Good food. Awesome pool.
The room service was very slow. We asked for blankets multiple times and we never got them.
17 January 2024
Very good
Location,well maintained for how old it is
The hosekeeping services take a longer than usual for a 5 star hotel
16 January 2024
A good stay
Space
One of the wings in the apartment side
11 January 2024
Pleasant
The breakfast was great and the spa and pool facilities were excellent.
Room wasn’t ready on time and was missing an extra bed that was ordered. Laundry here was extortionate.
9 January 2024
Pleasant
Great atmosphere, really helpful staff
“I messaged earlier to mention that during the hotel check-in, there were a large number of mosquitoes in the lobby. This made it extremely difficult to sit there comfortably."
7 January 2024
Average
My room was initially de graded but after I complained my room was change to the one I booked. Also when I book in other hotels for 3 adults they give us extra bed but here in grand Hyatt the bed is not there, so basically 3 adults can’t stay in one room although you charge for it and allow booking.
31 December 2023
Very good
All is okay 👍
21 December 2023
Fabulous
Lavish dinner with live kitchen was really nice
18 December 2023
Fabulous
Everyone was helpful with a smile and went the extra mile.
It's not that I didn't like but I think the bathrooms need a renew from the tubes.
17 December 2023
Very good
Great food , good service
14 December 2023
Pleasant
Location
No kids area to play; even though it was a apartment it didn't have all the kitchen utensils;; pool was closed; food was spicy
13 December 2023
Pleasant
The breakfast and the choice of food. A great spread.
The apartment rooms looked worn out. Wasn't clean and had problems with mosquito. Reception staff were slow and check in took time.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Barber/beauty shop
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Packed lunches
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
- - Shared lounge/TV area
- - Grocery deliveries (additional charge)
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Private check-in/check-out
- - Lockers
- - Invoice provided
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Children's playground
- - Karaoke (additional charge)
- - Hammam (additional charge)
- - Hot spring bath (additional charge)
- - Evening entertainment (additional charge)
- - Beauty Services
- - Facial treatments
- - Waxing services
- - Make up services
- - Hair treatments
- - Manicure
- - Pedicure
- - Hair cut
- - Hair colouring
- - Hair styling
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Foot bath
- - Spa/wellness packages
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Massage chair
- - Fitness
- - Yoga classes
- - Fitness classes
- - Personal trainer
- - Fitness/spa locker rooms
- - Temporary art galleries
- - Walking tours (additional charge)
- - Bike tours (additional charge)
- - Themed dinner nights (additional charge)
- - Happy hour (additional charge)
- - Tour or class about local culture (additional charge)
- - Cooking class (additional charge)
- - Live sport events (broadcast) (additional charge)
- - Aerobics (additional charge)
- - Bicycle rental (additional charge)
Outdoors
- - Garden
- - Outdoor pool
- - Outdoor pool (all year)
- - Outdoor furniture
Entertainment and family services
- - Babysitting/child services (additional charge)
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Emergency cord in bathroom
- - Visual aids: Braille
- - Visual aids: Tactile signs
Pool and wellness
- - Pool with view
- - Pool bar
- - Shallow end
- - Sun loungers or beach chairs
- - Sun umbrellas
- - Kids' pool
- - Swimming pool
- - Swimming Pool
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
7 February 2024
I was well attended to by all staff who were polite. Kalpak at reception was ver accommodating as I extended my stay. Un
It was quite grand n conveniently situated n it was quiet though near the airport.
Nothing