Nobu Hotel at Caesars Palace, Las Vegas

Quality high

Once next room occupants not at 4.30am

Location is central for Las Vegas.

Don't book room through Booking.com for Nobu! Nobu refused to honor the reservation, because it was through a third-party provider, and instead they moved us to an average room at the adjacent Caeser's hotel without giving any discount.

Great room, very comfortable and very helpful staff

The hairdryer was just a noise making machine! Please get better hairdryers for your rooms!

Room generally good.

My room was in front of cleaning storage, morning noise wake me up and my kids with housecleaning stuff at my door all the time not only morning.

Nothing but the left

The windows views ,the price and front desk did not help much.

room was awesome, and proximity to other Caesars amenities and parking

parking not being included with the resort fee

Easy access and comfortable beds. Very classy rooms

Location very good

Flat pillows. Just one per person. Nothing luxurious about this hotel. But room are good big size. Bathroom was big too

V little

Everything - this is a nobu in name only. They didn’t even give you a bottle of water at bedside and there was no turn down service. Staff were incredibly rude and for the money I would stay at any other vegas hotel than here

Bathroom was the best part of the room, but that's not saying much.

Front desk staff was absolutely the worst. At arrival, it took more than an hour to get our luggage, but that was not the real issue. The front desk seemed geared to over charge and then expect you to really dig into details and make sure they had charged things correctly: a) at check out charged for drinks from the mini bar that we absolutely did not have b) they include 2 devices for wifi. At check out they had charged us for 2, but we only used what was allotted. When we confronted the front desk staff and specifically Daniel (assuming that is his real name, since they did not have name tags), he snidely noted to his other colleague that we used 4 devices, but he would take the charge off anyway. When I reviewed with my troop in both rooms, they indicated that we had used 2 devices, out of the 4 allowed (2 per room). I thanked the clerk for taking the charges off, but noted that we had not used the allowed number of devices. Daniel's insistence that we were in the wrong (even though he took the charges off) was absolutely unacceptable, since he basically called my guests liars. This shows poor systems at Nobu (not able to discern correct vs. erroneous charges) and poor training of their front desk staff.

Beautiful property and room. Upgraded King Suite was very spacious. Bed and pillows were comfortable.

Nothing

Quiet, beautifully decorated, large room & high end furniture & amenities

Surprisingly difficult to find a standard breakfast restaurant in Caesar’s Palace

Location.

Pricy. WiFi is not free. Quality is not worth the price.

Most of the staff at the Front Desk and Desiree, the Manager, who adressed our negative reception at the hotel.

1 Our reception- staff named Daniel- was condescending and disrespectful on our arrival, (and when we checked back for our room,sneering "your category is not ready". It started from the point we rejected the upgrade he offered. 2. The nickel and dime approach to everything! (Coffee maker in room but the coffee was $20.00 - OUCH!) 3. The elevators were a common topic with everyone riding them. The system is terrible - you are trying too hard to impress (we got stuck going between 2 floors several times) Bring back the reliable "push-button"!

The location is good being based within the main hotel

Unfortunately really disappointed, the facility's within the room were excessively priced and the fact that you would expect the coffee and water within the rooms to be complimentary at a 5* hotel, however $22+ per coffee kit and water at $10. We were warned that if you took things from the mini bar then you would be charged as they were on sensors, which was fine, however we were not advised about the options are that are on the work top, some of this was moved during the holiday whilst we tied our room and this was all added to our bill.

rooms was fine but the baothroom was terrible, parking was really terrible you had to wait for like 15 min to get out because of the system breakdown.

parking and toilet

The worst experience ever! 5* hotel? No way! The roon was’t clean. Hotel stuffs were rude, unhelpful and impolite. Definitely we will not come back.

The location inside Caesars Palace is great and you don’t have to wait in the lines to check in.

The elevator was just not functional we will get stuck on our floor, not able to go down, and when we would come to the ground floor, elevator to go up to our room it was non-operational almost every single time. I feel that the employees really didn’t go out of their way to say hello or make eye contact outside of the check in experience which was positive. The rooms were subpar small very dark. Yes it’s right next to the Nobu restaurant within Caesar’s Palace but you feel that should be receiving an elevated experience by staying at Nobu hotel. Really not the case and I felt that for what we paid it fell very short.

THe room was very clean. The only negative issue was that the check in was a little difficult to find

Location was great and the room was nice

The staff had no customer service, I don’t know if the man at the front desk was In a bad mood but he was not accommodating at all and even answered questions with an attitude. I won’t return there are too many other options to go back.

horrible old dirty hotel

The staff was really nice and helped us with everything.

I couldn't believe they charged the wifi on your computer. And for a bottle of water!! Even Holiday Inn give you complimentary water. The bath didn't work, and the shower was super cheap. The AC never worked well, the room was freezing the whole time. Overall, I expected a lot more from a Nobu hotel, it was just like any other average hotel.

the hotel location, the privacy. The front office effectiveness. The independent entrance to avoid the long lines, and the crowed.

booking.com canceled my booking without notifying us.

There was no shower near the pool. It was uncomfortable when you are checked out and want to spend the rest of the day at the pool.

The shower.

It costs $75 to use the fridge, per day. Now imagine that across all hotel services.