Hotel East, Hamburg

Large rooms

Was far too warm and difficult to control the temperature of the air conditioning

decoration of room excellent bar and great cocktails

Pervasive ambiance perfume is disgusting and probably toxic , a cliché today in hotels and restaurants . I hate it. It is an odious form of pollution that nobody asks for, and I hope that this is a fashion that will pass soon. In the future when I reserve a hotel I will make sure that there is NO perfume. Also, the techno music was so loud in the restaurant that I couldn’t taste the meal. This is another cliché that must appeal to young clients that know nothing about food. It’s a shame, as the menu was well prepared and the service staff was very professional.

Good parking Fun decor

Check in staff was very unpleasant

Location

Being woken up by construction

Comfortable bed and good waterfall shower

One of the hotel staff used a master key to enter my room at midnight while I was sleeping. While I think it was an error and he meant to access a different door, this raises a serious safety concern. Physical safety latches need to be installed in all bedrooms as matter of priority so that the electronic door key mechanism cannot be overridden by a master key or anyone who might use RFID amplification technology to open the door. In addition, processes need to be reviewed in terms of staff understanding what doors access bedrooms vs cupboards or other spaces. When I raised the issue with reception staff the next morning, after barely sleeping the rest of the night, there was initially very little concern. As a solo female traveller, I will not stay at this hotel again as I do not feel safe there.

It looks very modern and spacious, is in a great location and close to public transport

Nothing. It was just great! 10/10

Very big newly decorated room. The best I have seen in years. Great sushi bar though reservation needed if you do not wish to sit at the bar, which was not an issue for us. We got umbrellas when it rained. Metro is five minute walk, three stops to down-town

Breakfast was too expensive so we opted out. Neighborhood is a bit dodgy (strip bars in a street next by), which explains the dark lights in hotel, so it is not recommendable for families with kids

Top

A trendy and fun hotel with lots of unexpected custom touches. Furniture is delightful. Bed super comfortable. We travelled with our dog and they brought a "doggie kit" with big leather dog bed, dishes and some treats. There are treats for the grownups too . .. including free slippers and gummy bears at reception. A very nice room, good restaurant and bar downstairs. Wonderful breakfast. Nice staff.

Great location near lots of nice cafes and restaurants. Very convenient for walking or using public transport

Breakfast was expensive.

Shower pressure - amazing

Reception desk employer is awful and diskindly

Ventilation in bathroom not adequate

Beautiful design

Everything!

No kettle to make tea in room :( it was possible to make coffee tho, for the coffe drinkers :)

Bar and room were terrific

€30 for breakfast a little steep.

Beautiful modern industrial interior, modern rooms, great bar and restaurant

Great location! Very comfortable and clean room

room, location

The staff was amazingly friendly! We felt very welcome and had an amazing time.

The room was very warm and did cool down

The location and the bar

I found the room design a bit over the top.

The decoration. Great design.

That I forgot my golden necklace and called the next day giving photos and all the infor related to my loss that I left inside the left pocket of a wardrobe. The person said they will ask the manager of the cleaning department but I did not hear anything back from them.

Beautiful hotel with accommodating staff. The lobby and the restaurant and bar area is quite something! It’s like an art and sculpture experience as well. Had a clean, good since room with a very comfortable bed! Would definitely come back!

Excellent breakfast! Studio type room with a bathtub in the open are was perfect for me!

The room was incredibly beautifully designed.

I think it was a little expensive. Facilities weren’t as much for the price I paid. But the room was great and beatiful.

Modern design and good facilities in the room

Service a little aloof

Everything about this hotel exceeded my expectations.

There’s nothing not to like.

I love staying at East Hotel, they always have top service. Amazing facility, cool vibe, amazing breakfast buffet and access to a gym!

Nothing to not like.

Location and cleanliness of the room.

Nothing in particular

Design, Lage, Bar

Design

Quality of services, food, drinks

This is an expensive hotel, but meets expectations especially with the attractive rooms and the stunning bar and restaurant area. We especially liked the bartender who was incredibly friendly and explained some of his signature drinks to us.

There are sometimes lines in a crowded area for check in and check out.

The design, the bed, clean, easy access and check-in. Fast wifi, helpful staff. After I checked out I could leave my luggage at the reception for a few hours! Breakfast was amazing!! This is my top 3 best hotel stays in the world!!! Loved it!!

Nothing!!

This was our second stay at eastHotel. That we returned to this hotel should say all that needs to be said. It truly is a remarkable location which I can not recommend enough. The rooms are laid out and furnished to perfection. The location is ideal, within easy walking distance of anything you might want to see in St. Pauli, and within reasonable walking distance of districts such as Altstadt, St. George, Hafencity etc. The subway link is but a stone's throw away if you desire to go further afield.

Lovely hotel! Trendy with amazing architecture! Lovely staff excellent breakfast and great location! Darhia at the reception helped so much and is such a vibrant kind lady with an amazing personality! Will def book again!

service at reception was slow, both at check in and out. bar service was ok.

great location and nice facilities

hotel is understaffed, check in and out took too much time

Firstly, THE BATH. east Hotel's "Splash" rooms have the most amazing bathtub EVER. The room is worth every cent based on the bathtub alone - so if you are of an aquatic bent, this is definitely the option for you. All other facilities, including a lovely large bed, are on point as well. Breakfast-wise, the hotel's offerings were a little on the pricey side for my personal tastes - but that is "each to their own." There are many wonderful cafes and bakeries nearby that you can visit if you are of a similar mindset. The location was perfect for me. A five minute walk from the Reeperbahn, and more importantly, as an avid St. Pauli fan, a five minute walk from the Millerntor. A question here on Booking.com asks me if the area around the property is safe? Yes. It's safe. Like any city, simply don't get yourself mixed up in anything you should not and you will be fine.

Honestly, I can find no fault in east Hotel whatsoever.

the sauna, the bed, the bathroom

the staff was very stuck up the lights in the room were terribly designed

stylish, friendly, modern - good gym, excellent bar, supercool rooms, excellent breakfast and world class service standards.

only that I couldn’t stay longer!!

quirky and stylish

room temperature around 18 degrees which warm enough in winter

Very stylish. Nice setting. The room is different. The room is big. Location is quite good.

No coffee in bedroom. Breakfast way too expensive (tip: delicious breakfast around the corner, at MAY). Only one big towel for two. Disco plays music at night

VERY nice Hotel, with beautiful Art Deco touches! Everything in the room was high-tech and neat, Walk-in Shower was a beautiful and very nice touch.

Honestly the only negative aspect was that the reception did not have an adapter.

It was a great venue and the placement was impeccable. The overall design of the hotel was great and luxerious. There had been put a lot of planning into the design, that was primarily organic in nature.

However, I have some minor complaints. The bathtubs faucet I had in my room was kinda broken and calcified. So it spewed hot water everywhere. Also they had a lot of great items at the breakfast table, but the fruit was stale and bruised. Especially the watermelon. Like it had been frozen a little in the fridge. Also breakfast wasn't included in the price of the room, which was kinda meh considering the price of 225 € a night.

very clean and tidy nice management

shower is inside the room , in this case water is splashing to the ground which make it slippery

location, food for both dinner and breakfast and staff are excellent

the rooms have an outdated look&feel, it was also pretty noisy at night (keep in mind when traveling with smaller children)

the room was just so different and sooo comfortable

nothing

very nice hotel ! clean and modern also very stylish !

simpley the best

simpley the best

before there was a quick breakfast opportunity, in stead of the full breakfast buffet. this was for us enough to start the day, 35 euro per person for breakfast is quiet expensive.

Second time staying here and would definitely come back anytime we're in hamburg. The Splash room is amazing with immaculate decor and a large bathtub that can fit 2 or 3. A perfect getaway hotel for couples.