Swiss Hotel, Ottawa

Amazing owner

Every thing inside the house includes the staff 👌

Excellent location Charming building Quality fixtures

Room was small but VERY efficient

Secure, great location, quaint with so much character. The staff were awesome!

Location and very comfortable

Good reception and good location

Building is a bit old. There's no dedicated shampoo or body wash

Central location, easy walk to Down Town. Very clean and safe.

Our room was smaller than expected.

I LOVED this hotel. It felt like an ideal version of a small-hotel stay in Europe: clean, comfortable, not high luxury but run by owners who care and who fill the place with little well-thought out touches. There's coffee in the morning in a lovely common room or in the garden. It's a very central location, sandwiched between the heart of downtown and the university, in an old neighbourhood with Victorian-era houses and churches. Caveat: as an old neighbourhood, it is also home to a couple of homeless missions and social services - just in case the presence of the users of those services would be troubling to you. However, the hotel is a cozy treat, and the neighbourhood deserves to be appreciated for its history and beauty.

If the people in the neighbouring rooms happen to be early risers, you'll hear the knocking about. It's not a totally soundproofed place (although I was in the smallest room-grade on the ground floor). However, I heard no sound from the street or traffic.

The room was comfortable, pleasant, and quiet and the staff were welcoming and friendly. The location was also very convenient, within walking distance of all the downtown areas.

The attention to detail and quality fittings. It was spotlessly clean. We were able to access everything we wanted to do in Ottawa from the good location

Our room was very small

Lovely hotel - the decor is fantastic and very welcoming! I really appreciate the comfy mattress and great AC. The red and white coloring, mod chairs, glass tables, and nice linens in the room make it feel very posh.

The location is right downtown and close to all the tourist hotspots but the neighborhood is a little rough - not something the hotelier can fix. But I appreciate the super bright outdoor lighting and two locked front doors. I felt quite safe during my stay.

The staff was amazing treated you like family

The downtown core has a lot of homeless

Clean and antique furniture. Manager was excellent.

A great location, clean room, lovely hot shower and very helpful and friendly staff. The owner was lovely and gave us lots of great information about the town and the surrounding areas. Very nice cappuccino in the morning!

Not a big issue, but there are only a few parking spots by the hotel so we were advised to park elsewhere as I messaged to enquire. It would be helpful to know in advance about parking - we had to park in the shopping centre overnight and it was $30 Canadian dollars.

Quite and clean

Room is small

The room was clean and comfortable and the location was very walkable to all the Ottawa sites

Smaller than we are used to, but efficient. It had everything we needed

Nice staff, good location

Not a very comfortable bed, bad WiFi (weak signal and regular disconnects).

Vert clean, beautiful interior design, classy yet cozy. Especially liked the red touch - red accent chairs, red flowers on the lobby, red tiles in the bathroom. Even the kettle was red!Felt like a trip to Europe. Lives up to its name “Swiss Hotel”. Very friendly , helpful staff.

It was extremely clean and neat and tidy and cute. The staff was extremely welcoming and helpful.

Location is very good, it is clean and has good managers.

Clean and tidy. Everything seemed quite modern and we'll kept. Staff were very friendly.

There were so many homeless / people on drugs in the carpark right opposite the hotel. It was a bit confronting and I wouldn't want to be walking around alone or at night. But unfortunately I don't think that's unique to this hotel... In terms of the room itself, the air-conditioning was a bit temperamental and the quilt was very heavy and hot with no top sheet so it was difficult to get the temperature right for sleeping. But otherwise the bed was comfortable.

Cleanliness , comfort and staff .

Would have been nice to have breakfast and more available parking . Unfortunately the homelessness situation in Ottawa is very evident and is in direct proximity to the hotel

Lovely guest and a really great place to stay. The only thing is, if you have a heavy bag and are on the second floor it can be tricky to manoeuvre the bag up and down the stairs. That aside, the host was absolutely lovely and and the room pristine. I enjoyed the short stay and was impressed with the facilities. Top notch.

Love the wooden floors, shower, garden and staff

Limited parking but lots nearby. A simple breakfast may have been nice.

My stay was just what I needed. Bed was super comfortable & the room very clean!

Would’ve like just wee bit more floor space for exercising, but made do. Overall a very pleasant stay!

Good coffee

Took a while to check in

it’s a charming hotel with great facilities!

There are many addicted people nearby.

The hostess was very friendly and welcoming. The bedroom and bathroom were very clean and comfortable. Free coffee is available every morning, but no breakfast. It is very conveniently located close to the heart of Ottawa.

It was one of the most comfortable hotel's beds. Very quiet building and great location.

I like your staff. Professional and friendly!

No breakfast. It is better to have some sandwiches in the morning.

location and friendly staff

the reception area is small.

Great little but cozy hotel for one night it is perfect for two people! Staff super friendly, easy check in & check out

Location, location, location. Clean room, clean hotel, excellent coffee machine in the common area (at a fee outside of breakfast hours).

If I remember well, they used to serve breakfast but this was not the case in November 2022. I wonder why that is. Only four parking spots. On-street parking is free in some periods but this can be annoying.

Friendly staff on arrival, good-sized room with great facilities (the curling iron was a lovely touch) and a comfortable bed. Good location too, 10 minutes walk from both Rideau Centre and Byward Market.

Only downside was the noise from outside which was very audible (i think the windows were single glazed) and did affect my sleep on the first night. However, this would be easily avoided via earplugs (I just didn't have any).

The place was lovely. Had a wonderful energy about it. Warm, comfortable and relaxing. Spotlessly clean. Very nice modern looking room with everything that you may need during your stay including curling iron, bathrobs , nespresso machine and much more. I had a great sleep in a super comfy bed with beautiful duvet. There is also a gorgeous French style garden with lots of plants. The owner is very pleasant, welcoming and accomodating. Great location. Just a short walking distance to Byward Market.

service

nothing

I had to go to the us consulate and they were very helpful and kind. I was allowed to leave my luggage at the hotel which allowed me to walk around the city the next day as well.

everything was perfect

Breakfast options could have been more plentiful

Location was perfect. Every detail was taken care of in my room to make my stay very comfortable! Lovely little boutique hotel!! The owner is fabulous!

Central location for all the attractions, stylish and high standard facilities, great coffee and lovely owners will make your stay just wonderful!

Friendly staff, convenient location.

Nil

It's a nice place to stay. Location is good, bed and pillows were very comfortable. Clean room and nice patio to relax in the evening.

Very good night

Everything I liked there very friendly i

My husband and I came for business, stayed for one night. The hotel is clean. well maintained, has everything you need, excellent location and a great owner of the hotel.

Lovely, helpful receptionist. Rooms are clean and has everything you need for a night or two.

The hotel is located in a central but undesirable part of the city. The hotel it self however felt very safe and secure.

Very comfortable room conveniently located in the heart of Ottawa. Nice to be in a private hotel for once.

Couldn't figure out those stupid tv remotes...

A boutique hotel with very friendly staff. Perfect location. Room was small but very well equipped and thought through. It had everything you need. Comfy bed. Nice sheets and pillows.

Not a hotel fault but outside area was a bit dodgy. Lots of drug addicts sleeping rough on the steets. It did not feel safe. But walking two blocks away and you were near the center so as long as you can manage that it's fine.

Great little hotel, well maintained and amazing service.

would have been nice if a simple breakfast would be avail - sweet buns, croissants - something

My partner and I had a lovely stay at the Swiss Hotel. The hotel and the room were immaculate and nicely decorated. Sabina (owner) was incredibly friendly and wonderful to deal with. Some parking is available on site for an additional fee but we felt it was very convenient to have the car close by. Also, the beds were very very comfortable. 10/10 would recommend staying here if you want to be in the heart of Ottawa.

Nothing to complain about.