Hotel Parkroyal on Pickering, Singapore

Amazing room, cleanliness and facilities. Great breakfast buffet.

Nothing

Location is fantastic and the staff are really helpful

Unique Hotel. Very different and great experience.

Loved everything

Spectacular hotel, very comfortable rooms, and the most amazing breakfast buffet. Staff was super friendly and accommodating. Location was walking distance to all major sites.

The location was awesome. Close to Chinatown and close to multiple train stops. There is a hawker center right behind the building on the second floor. Great options for cheap eats. The bed was great. Service top notch. It was awesome to see how a hotel incorporate nature into the city. Will love to stay again!

The pool water was a little cold for our liking.

Location perfect, lovely pool, comfortable room, excellent staff

An exceptionally attentive and courteous team took care of all my needs in a very helpful manner. Many, many thanks to everyone (housekeeping, concierge, reception, restaurant, bar, club on level 16, and the many people working behind the scenes). The hotel is architecturally and horticulturally beautiful and ideally located in the city center.

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Wonderful staff

Its design

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All the staff was warm and welcoming, yet very professional, and the hotel is beautiful. The room was spacious, had lots of natural light and the bathroom was comfortable. The pool has a great view, the buffet breakfast had lots of variety in both Asian and western foods. We were able to leave our luggage at 10am and they were waiting for us in our room when it was ready. We also left our luggage after the check-out as our flight was only late at night, we had another day to explore Singapore. The location is great, just by Chinatown and conveniently located within walking distance of the train station

The water temperature in the pool (bit cold) but it didn't stop us from enjoying it!

Nice room with comfortable bed. Good shower. Breakfast buffet had lots of choice and quality food.

Lack of storage.

Great location. Really interesting building. Pool is nice with a good view. Rooms very comfortable.

Check-in took an extremely long time even after we got to the desk. Breakfast was good but the fruits weren’t great quality. It was also a shame that they couldn’t put our family on the same level.

Hotel staff were excellent and always polite and helpful. The hotels dining was of a high standard and enjoyable standard. Location was brilliant close to the MRT and key attractions. We will return

There was nothing to dislike

Beutiful green hotel, nice location.

Staffs were excellent

The room is small. The shower stall is too small. I can see gardeners working at the garden outside my window

Unique property with multi-level “built-in” gardens and interesting interior design. Great location right on the border of Business district and Chinatown!

There was some confusion about the opening hours of the lobby bar.

Location was excellent

Nothing really

A large, clean and comfortable room. Great choice for breakfast. The location was great and the staff were excellent. Faultless.

Polite reception and staff, very clean and spacious hotel / room Nice integration of green (balcony gardens, flowers, etc.) Unfortunately the stay was a bit too short to discover all facilities Central location - lot is within walking distance

Price is a bit high (but it is also a nice experience)

The staff were exceptionally good - friendly, attentive and professional. The location was great for visiting China Town, the National Museum and the Botanic Gardens, and it was a short journey downtown as well.

Wonderful building, open and spacious. Friendly staff, lovely room, and nice bar area. So much choice for breakfast. Loved the pool area. Close to metro.

Loved the greenery and the ecological vibe. Beautiful hotel and very comfortable and friendly.

The greenery, the bedroom and bathroom, the filtered water, floor 5 ‘pods’ , the location

The huge restaurant

Everything

Fantastic staff, excellent location, stayed in room qualifying for collection club lounge, which was great value for all the extras included

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Exceptional design, mood, atmosphere. Flowing water and greenery everywhere. The pool area was exquisite. Quiet, spacious room. Breakfast was top class. Quick access to Clarke Quaye MRT station. Polite and helpful staff.

Everything was perfect.

The architecture, plantings and attention to upkeep.

The rushed breakfast closures

The staff were exceptional! Facilities were amazing.

Room, facilities, location

Swimming pool water too cold. Food could be better.

The staff in the club lounge were exceptional. Jetrix and Ana made our stay very enjoyable and special. There attention to detail and personalities made our stay.

Nothing

Great Building, generally good staff, very neat and tidy as you would expect.

Some wait staff at breakfast were exceptional pushy. It was not an enjoyable experience to have breakfast in some sections of the restaurant. Pool very refreshing / cold, great idea and very beautiful, but unfortunately it didn't seem to every get any sun.

Location, staff, the housekeeping very good, spotless clean and thoughtful , wrote us a wee card to thank us for staying. The bed and bed sheets the most comfortable I stayed in, couldn’t hear anything so soundproofing must be very good. So handy for China town and we ate breakfast at the Hong lim market which was right opposite hotel.

Our room was corner room so if we had our blinds up, anyone walking past corridor or upstairs would see into our room.

Very helpful personel

Ice cold water in the swimming pool

Very modern. Central location. Cool design. Comfortable rooms - good size.

Very lush

A bit windy

Uniquely green and tranquil in the centre of an amazing city

Pool was a little cool if not actively swimming

We liked the location, we wanted to be near Chinatown and we loved the hotel which is so unique and different. It smelt so yummy! Great breakfast options and the staff were all so friendly and attentive. The air con was adjustable which was so nice as so often the rooms are just too cold. We stored our luggage and we're able to stay and use the pool area and facilities after check out as we had a very late flight. Nothing was a problem! And I guess it shouldn't for the price! But it was a treat for us and we throughly enjoyed our stay!

When we arrived there was a funny smell in the room, smelt moldy. We arrived fairly late at night and I just couldn't handle the smell being asthmatic. I hate complaining but they changed rooms and upgraded us immediately. Which was wonderful! The only other dislike was there were no gluten free bread options from what I could see. Still there were plenty of food to choose from. Just would been nice to have some gluten free bread or muffins when so many varieties of pastries etc were on offer.

Such a beautiful hotel in an ideal location! The staff were so friendly and helpful aswel

Nothing

Wonderfully designed hotel-as-garden. The rooms were cosy and warm. Fantastic view and integration with the bio-greenery of the facade. Outdoor pool was amazing with great design and integration with the outdoor garden. Overall amazing architecture and design that made the hotel a unique and wonderful experience. Would stay again.

Great pool, although the water was pretty cold, surprisingly enough. Lovely greenery everywhere. Gracious and informative staff.

This was our second stay at this facility, and our room this time was a bit subpar. The carpet had some stains, the shower did not drain very well, and so the room felt a bit tired.

So close to little India and Chinatown. Staff were so helpful. Tha k you for the use of the wheelchai.

Friendly staff, nice breakfast, nice room

Pool is very cold

Stunning design, amazing "hotel-in-a-garden" concept, spacious rooms with modern amenities and spectacular city views. Located in the heart of Chinatown, it allows easy access to nearby attractions like the Buddha Tooth Relic Temple and Gardens by the Bay.

The breakfast did not provide enough choices for Muslim visitors.

Great location. Lovely pool and spa.

Room cleaning not the best. Doesn't feel luxury.

Amazing hotel. Staff friendly, professional and attentive. We were allowed to use the pool and facilities after check out as we had a late night flight making our experience relaxed and memorable.

Nothing major. We are a family of 3 adults. The room was cosy for 3 though comfortable. Took a few minutes to work out the tech, blinds and lights. Instructions might be useful.

Air conditioner is too loud.

Everything ! It was immaculate and beautiful with helpful staff, cleanliness and unbelievable feeling. I didn’t want to leave

Leaving !

This hotel exceeded our expectations. We arrived early and they were able to check us in straight away. The pool at the hotel was incredible and the room blew us away. We loved the added little touches for our daughter - extra bathrobe and amenities and having a place for her to sleep - a small sofa in the room that was made up daily was great!

The property was absolutely beautiful, spotlessly clean and the staff and food were excellent

The pool was very cold but maybe we didn’t have enough sun on the days we were there

Room was comfortable clean functional. Hotel had a dynamic appearance on arrival with plants from floor to ceiling. As we entered the Hotel reception we were captivated by a really lovely aroma. Danish the receptionist was professtional polite and a credit to your company as well as Jendy who was charming welcoming and very helpful. So professional. Breakfast, a good selection to suit the International palate. Location very central. China Town Mall is two minutes walk away. Bed very comfortable. The special touch of filtered water in the bedroom is unique to this Hotel.

The view from our bedroom. Urban. Some of the finish on the wood handles was not good I got a splinter in my hand.