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Townhouse Boutique Hotel, Zurich

Schützengasse 7, 8001 Zurich, Switzerland. (show on map)

Expert reviews

Lonely Planet review:

“With a cracking location only steps from the train station and the shops of Bahnhofstrasse, this stylish five-storey hotel offers friendly service and a host of welcoming touches. The 26 rooms come in an assortment of sizes (from 15 to 35 sq metres), with luxurious wallpaper, wall hangings, parquet floors, retro furniture, DVD players and iPod docking stations.”

Guest rating

This an aggregated customer review rating of Townhouse Boutique Hotel, Zurich. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.2 out of 5.0

Ranked 11th in Zurich

113£100$140¥14840C$109A$109HK$1096S$184SFr131¥889kr1155kr845kr1090

What guests liked

All you need to know

Boasting a mere 23 guest chambers and a trio of suites, the Townhouse Boutique Hotel in Zurich offers a quaint and enchanting retreat for your upcoming Zurich excursion. As the name suggests, this boutique accommodation is fashioned after an English townhouse.

The guest rooms are adorned with vintage wallpaper from Designer’s Guild, occasionally mirroring the antiquated furnishings scattered around the room. The hotel’s European allure and sophistication are further enhanced with distinctive artwork, fresh blooms, and elaborate chandeliers.

Guests can enjoy breakfast, available at an additional cost, in the hotel’s fashionable lounge, while a relaxed cafe is also situated within the facility. The hotel’s on-site eatery, Restaurant Pallete, offers a range of breakfast choices, caffeinated beverages, salads, and sandwiches.

Ideally located in the coveted Bahnhofstrasse district, the Townhouse Boutique Hotel’s location could not be more convenient. Just a minute’s stroll from Zurich’s main railway station, the rest of the city is easily accessible within minutes.

If you appreciate a blend of old-world charm and modern comforts within a cozy setting, the Townhouse Boutique Hotel in Zurich is likely to be your perfect match.

 

Hotel deals & lowest price guarantee

We collaborate with Booking.com and Agoda. These two reservation platforms assure you the lowest possible rate, ensuring you always get the finest bargain for this hotel. If you’ve found a more favorable rate elsewhere, simply reach out to the booking platform and they’ll reimburse you the difference right away. You have the option to compare prices until the day preceding your check-in.

Location

Recent guest reviews

4.5
Lynne

14 March 2026

Cosy Boutique Stay!

Great location close to the station. Cosy room with super comfy beds and pillows. Spotlessly clean. Breakfast was an added bonus with a good selection on offer. Would definitely stay there again!

Nothing.

4.5
Stephen

8 March 2026

Superb location, friendly staff ,lovely hotel

The hotel was well situated ,staff friendly and helpful .The room was spacious, had a balcony and a fridge

Maybe more choice at breakfast

4.5
Jaime

6 March 2026

Besides the friendly staff and lovely rooms, the location was absolutely perfect.

The staff were so lovely! And the room was beautiful too.

4.0
Elise

6 March 2026

Super central and lovely staff

Very central to everything, 5 mins from the train station. staff really helpful and even lent us a plug adapter rather than us buying one. The bar downstairs was great for evening drinks and cocktails. Breakfast was 15 CHF

Nothing

4.5
Kerry

5 March 2026

We’ll be back

It feels like being in someone’s home

The addition of a shaving/ makeup mirror in the bathroom would be great

4.0
Wendy

4 March 2026

Very good

excellent location slightly quirky property - was only there one night and didn’t really use any facilities other than room but was fine for my needs - so close to central station which was what i needed

4.5
Paul

1 March 2026

Was a nice couple days, very convient.

Right by the train station, lots of things around.

A bit dated, small room but the usual for right in the city.

3.5
Luis

28 February 2026

Good location but could do with some freshening up and staff should learn a few manners.

Location.

Would need some TLC because even if it is clean and reasonably comfortable it is a bit worn out in places. I didn’t particularly like the suspecting look of the bar/restaurant/front desk guy when I handed over the key at checkout and he didn’t trust my word that all had been paid for and wanted me to wait until he checked. I wonder if they have that many hit and run clients in Zurich which have given them credit card details, just wondering.

4.5
Amanda

23 February 2026

Overall an ideal place to stay when on a short trip to Zurich

Location was exceptional if arriving by train

3.5
Hrishikesh

20 February 2026

Good value for the location

Location

There was a crack in the wall.

4.5
Susan

17 February 2026

Fabulous

Confortable hotel located close to the main train station. Highly recommended.

3.5
Imran

15 February 2026

Pleasant

location was really good but then it is ok hotel

well not as per my expectation I thought as per location this must be a better one

4.0
Mazzone

15 February 2026

Great staff, location and clean room. In the heart of Zurich!

The location was amazing. Friendly and helpful staff.

Rooms were a bit small.

4.5
Albert

12 February 2026

Very expensive compared to 5 star hotels nearby, with better rates, but great boutique hotel with top location.

Location, staff and space etc in room.

Very expensive the night I stayed there.

4.5
Alice

12 February 2026

Great place to stay for a night or two!

Very friendly staff and keen to help where possible! Lovely quirky and homely place! The bed and pillows were cozy and comfy. We would defo come again!

There was a dodgy plug on one of the light sockets. The breakfast was not very value for money. We decided to eat in Roots instead, but this didn't devalue our actual stay.

4.5
Amelia

3 February 2026

Lovely central boutique hotel

Lovely hotel with a great bar at the bottom. Uniquely decorated and comfortable beds, felt premium. Very close to the train station, less than 5 min walk, and close to everything in the city.

Only issue was heating was set to maximum and couldn’t be changed, so it was very hot and we had to open the window to sleep. Otherwise, everything was great!

4.0
Christina

26 January 2026

We will be back

Location is great

4.0
Nathen

25 January 2026

Very good

Location perfect

Too hot. Too noisy. Heard loud noise from other rooms.

4.0
Charlene

22 January 2026

Great stay in a lovely boutique hotel centrally and conveniently located, recommended

Fantastic location and lovely boutique hotel very close to the main train station, central shopping area and restaurants. Check in staff were very helpful! Decent sized rooms, one of which had a little kitchenette which was very handy during our stay.

The bathrooms were a little small and dated but otherwise in good condition

4.0
Rickey

22 January 2026

Close to train station

Clean and comfortable

Unable to control room temperature. Room was quite warm.

4.0
Raul

18 January 2026

Very good

Great location. Simple no frills hotel. Delivers exactly what they promise. Everything worked great.

4.0
Joseph

16 January 2026

Very good

Great location and staff. Super comfortable beds

4.0
Nicholas

12 January 2026

I can recommend.

Everything was great. The staff went above and beyond our expectations. The location is excellent as it is a short walk from the main station.

The bathroom is fairly small but as it was only for 2 nights it was fine.

4.5
Philip

11 January 2026

Perfect for exploring the Christmas markets.

Great location. Very friendly and helpful staff. Our room was clean, comfortable and cosy. We would definitely return!

4.0
Mary

10 January 2026

Other than the minor discomfort we had experienced, the hotel was just fine. Anyway, if just visiting for leisure- you’l

The location- it’s just a few steps to restaurants, pharmacy and SBB main station. Very convenient.

Tight bathroom- loose toilet seat and cover. Could do better with pillows- maybe add more filling or use a more firm type of pillow. If you’re a side sleeper, it’ll hurt your neck and chest area. We asked for an additional pillow but still it’s not firm enough.

4.5
Linzy

2 January 2026

Home from home in a perfect location

Excellent in every way, as always when I stay here. The staff are exceptionally helpful and friendly and really add to the enjoyment of being here. I especially enjoy being able to relax in the lounge bar.

4.5
Susan

28 December 2025

Fabulous

Convenient and comfortable, good sized rooms. City location, but quiet

Rooms were a little too warm

3.5
Saifeldin

25 December 2025

Great location, friendly staff, but extremely rigid management

The hotel is good and very well located. The reception staff are extremely friendly and helpful, especially Mark and Julia. The bartender was also excellent and very welcoming.

However, the breakfast had limited options and lacked variety, so it was not the best. Unfortunately, the hotel management is quite inflexible and not supportive if any issue happens during your booking, as they do not offer much help in such cases.

4.5
Gretchen

22 December 2025

Excellent lodging choice

Amazing location

Pillows weren’t great, but I’m not really a fan of feather pillows (they do have a pillow menu)

4.0
Pranav

21 December 2025

Very good

Excellent location.

4.5
Corinna

21 December 2025

Fabulous

Location is great and room was decorated beautifully

Very expensive but that seems to be Zürich

4.5
Robert

19 December 2025

Great visit to Zurich and liked the hotel

A quirky little hotel located just a short stroll from the train station. Just off the main street and around a 10 minute walk to the old town. Ticks all the boxes for location. On arrival a small reception area greeted by a lovely lady who also gave us some information about the town and a map. The room itself on first impressions does look a bit dated with some old furniture and wallpaper but it was clean and comfortable, bed was comfy and a kettle/ coffee & tea provided. Bathroom was a bit small but functional, couldn’t complain. All up was good value as accommodation can be quite expensive in Zurich. I would say the big thing is its location and even though it is in a busy area didn’t hear any noise.

Nothing in particular

4.5
Mark

18 December 2025

Fabulous

Location

Quite expensive

3.5
Tori

18 December 2025

Pleasant

Location

No mini fridge or A/C. Older building very noisy inside and out.

4.0
Jenny

17 December 2025

Perfect location to travel in Zurich

Location

Bathtub is too high

4.0
David

17 December 2025

Enjoyed our stay and staff was very helpful friendly and location was great

Great location Located near train station and major shopping street

Room was small

4.5
Anne

14 December 2025

Great stay, would definitely return

Great location Gave us an upgraded room to a suite which was lovely and big Staff very friendly Cute place to stay

Nothing

4.5
Annette

8 December 2025

Was perfect for a one night stopover in Zurich.we had a quiet comfortable sleep and close to the train station and Chris

Proximity to the train station and exploring the Christmas markets.

Nothing.

3.5
Irina

7 December 2025

Pleasant

Love the bar in hotel

Nothing

4.0
Sze

7 December 2025

I would recommend this hotel if you want a comfortable stay and value for money close to the train station, with plenty

The Townhouse is only a 2–3 minute walk from the train station, making it extremely convenient for travelling to and from Zurich Airport and other parts of the city

The room itself feels old. The shower area is cramped, and although I stayed in a junior suite with a small kitchen, it was not practical for cooking since there was only a small round coffee table with 2 seats for eating. The hair dryer was also outdated and even had a melted tip, which should definitely be replaced. Overall, the location is fantastic with restaurants right below, but the facilities could use some updating.

4.0
Dave

5 December 2025

Good location, friendly staff.

Great location just a short walk away from the station. Nice friendly staff and a reasonable continental breakfast. Great for a short stay.

Location

3.5
Joselyn

4 December 2025

Clean and near by the station.

Property is well situated but decor while pretty feels like they bought cheap furniture and just jam it together in the same room.

I hated the bathtub. It was very high and I was traveling with my 60 year old mother. It could be very dangerous and even I felt I could have fallen.

3.5
Karen

6 November 2025

Pleasant

Wonderful staff

4.0
Kim

1 November 2025

Really poor breakfast.

Distance

Poor breakfast.

4.0
Raymond

24 October 2025

Very good

Location is excellent for transportation, shopping and food

Lift & level 5 has low ceiling & toilet was small

4.0
Bailey

19 October 2025

Very good

Comfy and clean, perfect for our short stay in Zurich. Great location, very close to the main train station and easy walk around the city.

There was no air-con so it was very warm in the room. There was a fan provided but didn’t help very much.

4.5
Brian

18 October 2025

We enjoyed our stay at Townhouse Boutique Hotel. Thank you.

The location was excellent. The staff were friendly and helpful. The room had good space except for the angled (gable) ceilings.

The angled ceilings & no fridge.

4.5
David

16 October 2025

Fabulous

The location is excellent, the breakfasts are good value and the staff are excellent Large rooms , loads of hot water and very clean

3.5
Pamela

8 October 2025

Good location but noisy and small rooms.

Centrally located near train station.

Rooms were very small, hot and noisy

4.5
Dr

8 October 2025

Fabulous

Location- very near the railway station. Supermarket & restaurants nearby. Suite had nice decor & surprise was a microwave & toaster.

We had requested for an early check in as our international flighlt landed early at Zurich . The reply was that they will tell when we reach hotel. On reaching the girl at counter was not aware & very unhelpful. In evening the person at counter told us rooms were ready early. This was neither communicated to us nor did their staff in morning know about it.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar

Outdoors

  • - Terrace
  • - Outdoor furniture

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Designated smoking area
  • - Shared lounge/TV area
  • - Pet bowls

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Reception services

  • - Express check-in/check-out
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Business facilities

  • - Fax/photocopying (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - Fire extinguishers
Check availability 113£100$140¥14840C$109A$109HK$1096S$184SFr131¥889kr1155kr845kr1090