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Townhouse Boutique Hotel, Zurich

Schützengasse 7, 8001 Zurich, Switzerland. (show on map)

Expert reviews

Lonely Planet review:

“With a cracking location only steps from the train station and the shops of Bahnhofstrasse, this stylish five-storey hotel offers friendly service and a host of welcoming touches. The 26 rooms come in an assortment of sizes (from 15 to 35 sq metres), with luxurious wallpaper, wall hangings, parquet floors, retro furniture, DVD players and iPod docking stations.”

Guest rating

This an aggregated customer review rating of Townhouse Boutique Hotel, Zurich. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.2 out of 5.0

Ranked 9th in Zurich

113£100$140¥14840C$109A$109HK$1096S$184SFr131¥889kr1155kr845kr1090

What guests liked

All you need to know

Boasting a mere 23 guest chambers and a trio of suites, the Townhouse Boutique Hotel in Zurich offers a quaint and enchanting retreat for your upcoming Zurich excursion. As the name suggests, this boutique accommodation is fashioned after an English townhouse.

The guest rooms are adorned with vintage wallpaper from Designer’s Guild, occasionally mirroring the antiquated furnishings scattered around the room. The hotel’s European allure and sophistication are further enhanced with distinctive artwork, fresh blooms, and elaborate chandeliers.

Guests can enjoy breakfast, available at an additional cost, in the hotel’s fashionable lounge, while a relaxed cafe is also situated within the facility. The hotel’s on-site eatery, Restaurant Pallete, offers a range of breakfast choices, caffeinated beverages, salads, and sandwiches.

Ideally located in the coveted Bahnhofstrasse district, the Townhouse Boutique Hotel’s location could not be more convenient. Just a minute’s stroll from Zurich’s main railway station, the rest of the city is easily accessible within minutes.

If you appreciate a blend of old-world charm and modern comforts within a cozy setting, the Townhouse Boutique Hotel in Zurich is likely to be your perfect match.

 

Hotel deals & lowest price guarantee

We collaborate with Booking.com and Agoda. These two reservation platforms assure you the lowest possible rate, ensuring you always get the finest bargain for this hotel. If you’ve found a more favorable rate elsewhere, simply reach out to the booking platform and they’ll reimburse you the difference right away. You have the option to compare prices until the day preceding your check-in.

Location

Recent guest reviews

4.0
Libby

22 November 2024

Close to station

A nice hotel in the centre of Zurich, very close to the train station. Decor a bit dated but very thing you need was provided.

The seating in the cafe area was quite uncomfortable.

3.5
Akmal

9 November 2024

Staff were friendly & helpful

Location - near the Zurich HB train stn and the main shopping area. .

Nil

3.5
P

28 October 2024

Pleasant

Central location

No airconditioning

4.0
Theresa

24 October 2024

A lovely and convenient place

Very lovely property and convenient location near train station

The bathroom is very small

4.0
Zinnia

23 October 2024

Great location

Location was great - 3 min walk to Zurich HB train station.

No A/C unit - it was still fairly warm and we had to open the window which made it noisy early in the morning

4.0
Caroline

20 October 2024

Very good

Great location

4.5
Vika

16 October 2024

Perfect for overnight in Zurich

Great for a short stay, very close to Zurich Hbf and to the Old Town. Very friendly staff. Comfortable bed.

4.5
Kane

15 October 2024

Absolutely wonderful would recommend to anyone.

How spacious it was and how close it was to everything and only a 5-10 minute walk to the train station, tram station, coach station!

The pillows was a bit too soft for our liking!

3.5
Celeste

14 October 2024

Pleasant

The front desk host was extraordinarily helpful

The elevator was out of order

3.5
Judith

14 October 2024

This is an old hotel that has been tarted up but it is passable.

The room was spacious.

Although not a native Swiss, the female receptionist we encountered had adopted the arrogant stance some Swiss are renowned for.

4.5
Alim

13 October 2024

Fabulous

We loved the hotel and the room! The hotel is located in the best area. The rooms are fantastic, they are very clean and large. The beds are very comfortable and the decoration is lovely.

The gentleman serving at the Hotel coffee-bar in the evening was extra dismissive and rude The breakfast is very poor

4.0
Mikio

13 October 2024

Excellent location and clean room and comfortable bed.

Very close to the train station (3 minutes walk after getting out from the station escalator on Banhofstrasse), and in the middle of shopping area with many restaurants. The hotel is old but very well maintained and clean. Reception personnel were so nice and knowledgeable. Although the hotel is in the city centre, it was so quiet outside after 22h00.They accept to keep luggages if we arrive too early for check in.

The food area for the breakfast was not spacious so often crowded (there were many table and chair for dining room though). The egg boiling machine is nice to make our own boiled eggs, but nobody explained how to use and no other egg styles was available. No self service coffee machine was available and we had to order coffee & tee, which took too long. The service at the restaurant was acceptable but no smile. The food variety is very limited (compared to other hotels we stayed in this travel). It was 15 degree C on the 11th of September, so we did not need an air conditioning but if it were in the middle of summer, it might be hot in the room (there was an electric fan in the room). There was the electric plug on only one side of the bed.

3.5
Robyn

12 October 2024

Reasonable hotel close to train station

Good location, excellent reception staff

Lift not working so 5 flights of stairs - not great!

4.0
Bruce

12 October 2024

It was exactly what we expected and therefore a very pleasant experience.

The private patio on the 6th floor. The room was a little small but very comfortable. Our stay was only one night but thee accommodations were all excellent. The walk to and from the train station couldn't have been easier.

Nothing really.

4.0
Kimber

11 October 2024

Suited our needs

Great location, central to everything, including public transport. Reception staff really helpful

4.5
Tuangsit

11 October 2024

Great place, great location.

Location is accessible to main station, shopping, and sightseeing.

The entrance sign. It took me few minutes to figure out how to enter.

4.5
Samantha

10 October 2024

Comfortable and welcoming place to stay near station

Lovely room, water and fruit provided

Only minor issue was having to navigate a staircase with our luggage as lift didn’t go up to top floor. Staff were very helpful on the way up - it was more of a challenge when checking out the following morning.

4.5
Jeff

10 October 2024

Fabulous

Great location off the Bahnhofstrasse and near the Zurich train station. Easy walk to Old Town area, restaurants, and shopping. Friendly staff. The room was clean and beds were comfortable. Perfect for 2 nights stay.

4.0
Paul

7 October 2024

Convenient for Railway Station

Location is convenient for railway station.

Noisy street throughout the night, restaurants, street cleansing, refuse/recycling collections, trams/street cars start at 5am (all coming from depot).

3.5
Wayne

6 October 2024

Waking distance to train station

Close to train station so able to walk to hotel. Staff allowed us to leave luggage as rooms are not available till after 3. Even though they had issues with the lift they had staff assisting bringing luggage down stairs and gave us a complimentary drink, which was nice.

Room had slopped ceiling as I it was in the roof, and only 2 small windows in roof that you could only see sky from. It felt claustrophobic. This room was not pictures on the booking.com and all the ones pictures had normal ceilings and larger. Even being on 5th floor and window closed heard drunk people screaming etc till 4am.

4.5
Nicole

5 October 2024

Fabulous

All the Staff were kind and provided brilliant service across reception, restaurant and housekeeping. Room was great size and location perfect.

Lifting our heavy suitcases up flights of stairs on both arrival and departure due to lift not working.

4.0
James

29 September 2024

Very good

Great location near train station and is really part of the old town.

It didn't have a/c so it was too warm for comfort at night.

4.0
Christine

29 September 2024

Darling, comfortable hotel with friendly staff

Enjoyed our brief stay! Clean, functional room with helpful staff. Appreciated the personal hygiene items and fruit. If we return to Zurich you are on our list!

Suggestion- check the lightbulbs as the one by our sink (#52) was very dim and flickered- tough to see.

3.5
Alison

28 September 2024

Pleasant

Not cooking my own eggs

4.0
Richard

27 September 2024

Comfortable hotel very close to station and main shopping area.

Comfortable room and bed. Hotel is very close to the station and main shopping area.

Room was a bit tired. Bathroom was tiny.

3.5
Peter

25 September 2024

Cute place but noisy

Location was great, it was very easy to get to from the train. Room was small but comfortable.

The noise that went on until 4am right under our window really wrecked our experience. Even with the windows closed, we were unable to sleep due to the noise.

3.5
Merete

25 September 2024

Very good thankyou

Nice place to stay and very convenient

4.5
Susan

23 September 2024

Enjoyable short stay conveniently clise to train station. Helpful staff

Close your train station. Extremely helpful staff at reception desk, spent time with us helping us book train tickets. Bed was comfortable.

Bathroom was small but clean and perfectly functional.

4.5
Joe

22 September 2024

Perfect location in the heart of Zurich

The location, just a few minutes’ walk from the train station, was perfect for us. There were plenty of shopping opportunities around the hotel, which was appreciated as it rained almost throughout our stay. We could also easily walk to many places of interest. We occupied three rooms, all of which were clean and spacious. Breakfast was fine, and the hotel staff was very welcoming and professional. We look forward to returning another time.

4.0
Huang

18 September 2024

Excellent location.

The location is excellent, close to train station, shopping and restaurants.

The elevator was not working when we checked out. Staff did offer assistance with our luggage’s.

3.5
Avnish

15 September 2024

Pleasant

Location

4.0
Jack

14 September 2024

Very homely stay in central Zurich

Great property in the middle of Zurich. Staff were perfect and the quality of the rooms was high

Tv is limited to DVDs only but have a lot in the lobby, not a big deal as out exploring majority of time. Stayed for two nights separately one bed was perfect the other was too soft for us but still slept well just not the bed we would choose

4.0
Erin

13 September 2024

Good Base for a One Night Stay

We stayed here on our last night in Zurich and it worked perfectly fine for a late arrival and early departure. It is only a few minutes’ walk from the train station, which can be accessed via an underground escalator located on the main street just outside the hotel. This avoids having to wait to cross the street and cuts down the time spent outside – very convenient if it is raining like it was when we arrived and departed. The location is good, with plenty of shopping and restaurants nearby. It is also only about a 5 minute walk away from the river and main tourist area. Our Comfort Double room was a good size and nicely decorated.

My main issue was that although we had windows, one was too high up to actually see out of and the other was more of a skylight in the sloped ceiling. I love being able to look out the window in hotel rooms and watch the sun rise but that was not possible here. And speaking of things being too high up, the mirror above the sink was placed oddly high. I am short (5’ tall) and had to stand on my tip toes to be able to see into it (and even then, all I could see was the top half of my face). Also note that the sink is located directly in the bedroom area, which is never ideal if one partner gets up earlier than the other. Last few issues – the sloped ceiling meant you had to be very careful getting out of bed if you were sleeping on that side. Also, the closest outlet was by the window, far enough from the bed that you could not have your phone directly beside you to easily shut off the alarm clock without getting out of bed. The shower also did not have great water pressure. I’m not sure if I would stay here again. It was convenient for an early flight but I don’t think I would want this to be my base for more than a quick overnight.

3.5
Diego

10 September 2024

Great location

Location

One of the rooms had no AC and it was really unpleasant. One of the receptionist was fairly impolite not allowing luggage for a few hours after the check out.

4.0
Jerilyn

7 September 2024

Good stay over all

Good location to walk to other areas, close to train station as well. Nice friendly staff, clean & comfortable environment room

With no AC, you must leave the windows open. Our room faced the street & was over & across from bars/restaurants. It was noisy until about 2am. In cooler months, with the windows closed, this might not be an issue. Bring ear plugs or white noise.

4.0
Martha

6 September 2024

A good option if you want to be near the station, in a generally comfortable clean room.

The room was clean, the reception was friendly and professional, the breakfast was good and it was close to the train station and old town.

It was a very hot and humid time in Zürich and there was no air conditioning. The fan helped. It wasn’t easy to find a place to plug in a charger.

4.0
Shane

6 September 2024

Very good

The location was awesome. Room and bed were comfy

Got very stuffy but the pedestal fan helped

4.0
Bilal

5 September 2024

If you are looking for convenience, this is the place.

The location is fantastic. 2 min walk from Zurich main station.

The bathroom was a bit too small. I think.

4.0
Emily

2 September 2024

Very good

It is beautifully decorated and in a great location

The bathroom could use updating - it isn’t on par with the care and attention given to the room

4.5
Penny

28 August 2024

Great

Friendly staff, breakfast

Pillow

4.5
Martin

25 August 2024

Fabulous

Great decor and facilities in room, central location was useful.

4.0
Jennifer

24 August 2024

Very good

Lovely hotel, nice staff. Didn't have breakfast.

Nothing not to like!

4.0
Susanna

22 August 2024

Great place to stay in Zürich, especially if traveling to/from Zürich HB. Helpful staff and clean rooms.

Great location close to Zürich HB, cozy and clean rooms. Rooms were equipped with portable fans for hotter days.

The location might not suit everyone since right by the windows is a street full of restaurants and bars which might be too noisy for some.

3.5
Xiaolan

22 August 2024

Expensive but convenient.

Convenient!

Facilities are old.

4.5
Zoe

22 August 2024

Fabulous

Perfect location close to the central station. Great on street bar in pedestrian street and nice lounge. Good breakfast. Clean and stylish room.

Bit hot without aircon but the fan helped.

4.5
Liza

21 August 2024

Since it was just a night stay, I can say that overall l, OK

Very good location

The lift door

4.0
Avnish

20 August 2024

Very good

The location

4.0
Ting

20 August 2024

Great location, clean and comfortable.

We picked this hotel for its location near the HB train station for an early morning flight. Very central, easy to walk everywhere.

4.0
Bart

17 August 2024

An older property in a great location

Superb location.

Small rooms with few plugs

3.5
Roni

15 August 2024

Nice central hotel with no AC

The location is super central, close to everything. A min walk from the station . overall the room was nice

Cannot stay here in summer days, absolutely hot in the room and the fan doesn’t provide any comfort. I don’t understand why hotels that change over 300€ cannot install cheap AC systems just for the summer months.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar

Outdoors

  • - Terrace
  • - Outdoor furniture

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Designated smoking area
  • - Shared lounge/TV area
  • - Pet bowls

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Reception services

  • - Express check-in/check-out
  • - Tour desk
  • - Luggage storage
  • - Concierge service

Business facilities

  • - Fax/photocopying (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - Fire extinguishers
Check availability 113£100$140¥14840C$109A$109HK$1096S$184SFr131¥889kr1155kr845kr1090