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Townhouse Boutique Hotel, Zurich

Schützengasse 7, 8001 Zurich, Switzerland. (show on map)

The Townhouse Boutique Hotel in Zurich is a delightful, cozy escape tucked right in the heart of the city’s bustling shopping district. Located literally on the doorstep of the world-famous Bahnhofstrasse, this property offers a charming contrast to the city’s more buttoned-up, formal hotels. With its English townhouse-inspired design, the hotel feels more like a welcoming private residence than a standard city hotel.

The decor is one of the property’s most endearing features. Each of the 23 guest rooms and three suites is outfitted with vibrant, vintage-inspired wallpaper by Designers Guild, which cleverly coordinates with the upholstery. There is a playful, whimsical touch throughout the interiors, mixing antique furniture with fresh flowers to ensure that individual character is always prioritized over sterile perfection.

Beyond its stylish rooms, the hotel provides a relaxed environment where guests can unwind with a book from the library or enjoy a meal at the on-site Palette restaurant and bar. While the setting is refined, it remains refreshingly unpretentious, making it easy to feel right at home during a short city break.

Its location is incredibly practical for any traveler. You are just a short, pleasant walk away from the historic Old Town with its winding alleys and medieval architecture, as well as the peaceful Lindenhof hill, which offers a beautiful view over the river Limmat. Whether you are in town for high-end shopping or to explore Zurich’s cultural museums, the hotel serves as a perfectly positioned home base.

Expert reviews

Lonely Planet review:

“With a cracking location only steps from the train station and the shops of Bahnhofstrasse, this stylish five-storey hotel offers friendly service and a host of welcoming touches. The 26 rooms come in an assortment of sizes (from 15 to 35 sq metres), with luxurious wallpaper, wall hangings, parquet floors, retro furniture, DVD players and iPod docking stations.”

Guest rating

4.2 out of 5.0

Ranked 10th in Zurich


This an aggregated guest review rating of Townhouse Boutique Hotel, Zurich. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a guest review rating of at least 4.0 out of 5.0


What guests liked


Value for Money

85.33 %

Ranked 7th in Zurich


We use a smart algorithm to determine the value for money each hotel offers. The score is based on a combination of aggregated guest review ratings and the average nightly rate. The higher the percentage, the better the overall value you receive for the price you pay.


Location

Recent guest reviews

4.5
Chew

14 May 2026

Near to Zurich HB

The hotel is less than a 3-minute walk from Zurich Central Station,as Zurich Central Station is huge,after exiting the station, look for the large sign Bahnhofplatz/Bahnhofstrasse,follow the sign。Don't walk to the Europaallee exit on the west side of the train station.The hotel is clean and comfortable.

None

4.0
Ashley

13 May 2026

Lovely area with short walk to old town but convenient location in big town brings traffic noise with it

stayed here before but this time our room was above noisy bar and restaurant . Overall the hotel is in a great position as 100 metres from train station with many places to eat nearby.

We should have asked for a quiet room.

4.0
Katherine

13 May 2026

Convenient stay overall:)

The hotel’s location a short walk to Zürich HB (also a tram station few steps near the hotel) made everything incredibly convenient—perfect for getting around the city or catching early trains. The rooms are spacious and comfortable, though they could definitely use a bit of updating. Would still recommend for the unbeatable location and service.

Slightly outdated rooms, no AC but we visited end April so it doesnt get so warm inside and electric fan was provided.

3.5
Ian

10 May 2026

Very satisfactory for an overnight stay.

It is a well located hotel.
Good breakfast with friendly service

Very small room. A tight fit for two people. Bed was very comfortable. Furniture very old and “tired”

4.0
Theresa

9 May 2026

Overall it was a great stay. Maybe the breaky could definitely be improved on

Location, room layout , water pressure was great in the washroom

The breakfast was good but sort of ran out a few times. I felt it was kinda short on food

4.0
David

8 May 2026

Convenient stay in a great location.

Great location

Nothing

4.5
Ashley

2 May 2026

Very good position to zurich train stn.

Very close to train station 100m. Easy walk to many food options to eat

We were on 6th floor but lift only went to 5 levels so just got to lug suitcases up

4.0
Nicola

25 April 2026

Great location for city and station. Very helpful staff. Room cosy with balcony. Please include breakfast - additional c

Location close to the train station, lovely room and helpful staff.

Breakfast not included in price - most hotels do this now.

4.0
Patricia

23 April 2026

Great place for a nights stay. But if you want quiet you may need to request it.

Good size room, very close to railway station.
Food places all close to hotel.

Being right in city centre the room was very noisy.
No air con and the fan in the room had a mind of its own. Would not stand up.

4.5
Stephen

20 April 2026

Zurich stop over

Staff very welcoming, fun décor in the comfortable room. Great location if you are traveling by train.

It was a struggle to find us non feather pillows. We got one.

4.0
Abigail

19 April 2026

Fab location, really friendly staff.

Fab location, really friendly staff.

4.5
Alison

19 April 2026

Great room with sunny balcony. Super location.

Fantastic location, close to the rail station, trams and easy walking to restaurants bars and sites.

Shower curtain and soft pillows

3.5
Salmah

19 April 2026

It suited our requirement for a one night stay.

It was close to train station.

None

4.5
Nicola

11 April 2026

Excellent position, helpful staff.

Nice atmosphere with a central location

4.5
Keith

9 April 2026

Lovely boutique hotel close to everything!

Great location for walking the city. Comfortable bed. Nicely appointed boutique room — love the eclectic mix of furniture. Room was very clean. We opened the windows at night to enjoy the coolness. The restaurant was terrific.

Our bad — we asked for a higher up level room. Ours had a dormer in a slanted ceiling. Problematic for my 6’2” husband but easy to pay attention to an not whack his head. The room was lovely. Just dont ask for top floor if you’re tall!!

4.0
John

5 April 2026

OK for a short stay.

Great location. Just steps from the train station. Bed was comfortable.

We had the room at the top of the stairs on the first floor, so we heard plates clanking from the restaurant downstairs. The window curtain was positioned so you have to cover the TV to get the room dark. Bathroom needs attention. When we told them this, they said they already know.

4.5
Jonathan

4 April 2026

Nice hotel with great staff and location

Very friendly and helpful staff
Nice breakfast
Great location

4.5
Virginia

3 April 2026

Excellent stay in stylish hotel

Townhouse Hotel was one of the closest hotels to Zurich's main train station, just off Bahnhofstrasse, but provided a quiet room. I loved the hotel cafe wrapping around the reception on the street level. If your room wasn't ready or you just wanted a quiet rest, the cafe provided get table service. The staff were very welcoming. Cafe staff would check in to see if you needed anything, but if you did not want to be bothered they would leave you be. Cafe prices were competitive/average. The cafe level is decorated with plush velvet couches and chairs; plus a high table top area good for a laptop. Upstairs, the rooms were tasteful and well-decorated. My room had a queen bed with a high padded headboard, a desk, two Queen-Anne style armchairs, TV, dresser, safe, bathroom, and a hanging rack for coats. It was not difficult to find an outlet to plug in my phone charger. The bed had a fitted bottom sheet instead of flat, which is worth a star in itself. The room was equipped with a hot-pot, tea bags and Nescafe, and the tea/coffee supplies were refilled every day. The bathroom shower was big enough that I didn't bang my elbows or knock down the soap dispensers.

While the room was pretty and comfortable, my room lacked a luggage rack for holding a suitcase when you unpack. We had two persons and we ended up using the chairs to hold our bags when unpacking. I would have liked a luggage rack instead of the desk or the dresser. This was a very minor issue.

4.0
Jennifer

1 April 2026

Perfect location to enjoy old town and get to trains.

Great location one block from train station, shopping row and being in old town it is walkable to all sights, restaurants etc. Friendly and helpful staff.

Small things like no tissues in room. No phone to call front desk. Only one plug in entire room for electric converter. One pillow not two. Basic tv but on a rainy night, would have been nice to have a movie channel or two.

4.5
Lynne

14 March 2026

Cosy Boutique Stay!

Great location close to the station. Cosy room with super comfy beds and pillows. Spotlessly clean. Breakfast was an added bonus with a good selection on offer. Would definitely stay there again!

Nothing.

4.5
Stephen

8 March 2026

Superb location, friendly staff ,lovely hotel

The hotel was well situated ,staff friendly and helpful .The room was spacious, had a balcony and a fridge

Maybe more choice at breakfast

4.5
Jaime

6 March 2026

Besides the friendly staff and lovely rooms, the location was absolutely perfect.

The staff were so lovely! And the room was beautiful too.

4.0
Elise

6 March 2026

Super central and lovely staff

Very central to everything, 5 mins from the train station. staff really helpful and even lent us a plug adapter rather than us buying one.
The bar downstairs was great for evening drinks and cocktails.
Breakfast was 15 CHF

Nothing

4.5
Kerry

5 March 2026

We’ll be back

It feels like being in someone’s home

The addition of a shaving/ makeup mirror in the bathroom would be great

4.5
Paul

1 March 2026

Was a nice couple days, very convient.

Right by the train station, lots of things around.

A bit dated, small room but the usual for right in the city.

3.5
Luis

28 February 2026

Good location but could do with some freshening up and staff should learn a few manners.

Location.

Would need some TLC because even if it is clean and reasonably comfortable it is a bit worn out in places. I didn’t particularly like the suspecting look of the bar/restaurant/front desk guy when I handed over the key at checkout and he didn’t trust my word that all had been paid for and wanted me to wait until he checked. I wonder if they have that many hit and run clients in Zurich which have given them credit card details, just wondering.

4.5
Amanda

23 February 2026

Overall an ideal place to stay when on a short trip to Zurich

Location was exceptional if arriving by train

3.5
Hrishikesh

20 February 2026

Good value for the location

Location

There was a crack in the wall.

4.0
Mazzone

15 February 2026

Great staff, location and clean room. In the heart of Zurich!

The location was amazing.
Friendly and helpful staff.

Rooms were a bit small.

4.5
Albert

12 February 2026

Very expensive compared to 5 star hotels nearby, with better rates, but great boutique hotel with top location.

Location, staff and space etc in room.

Very expensive the night I stayed there.

4.5
Alice

12 February 2026

Great place to stay for a night or two!

Very friendly staff and keen to help where possible!

Lovely quirky and homely place!

The bed and pillows were cozy and comfy.

We would defo come again!

There was a dodgy plug on one of the light sockets.

The breakfast was not very value for money. We decided to eat in Roots instead, but this didn't devalue our actual stay.

4.5
Amelia

3 February 2026

Lovely central boutique hotel

Lovely hotel with a great bar at the bottom. Uniquely decorated and comfortable beds, felt premium. Very close to the train station, less than 5 min walk, and close to everything in the city.

Only issue was heating was set to maximum and couldn’t be changed, so it was very hot and we had to open the window to sleep. Otherwise, everything was great!

4.0
Christina

26 January 2026

We will be back

Location is great

4.0
Charlene

22 January 2026

Great stay in a lovely boutique hotel centrally and conveniently located, recommended

Fantastic location and lovely boutique hotel very close to the main train station, central shopping area and restaurants. Check in staff were very helpful! Decent sized rooms, one of which had a little kitchenette which was very handy during our stay.

The bathrooms were a little small and dated but otherwise in good condition

4.0
Rickey

22 January 2026

Close to train station

Clean and comfortable

Unable to control room temperature. Room was quite warm.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar

Outdoors

  • - Terrace
  • - Outdoor furniture

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Non-smoking throughout
  • - Designated smoking area
  • - Shared lounge/TV area
  • - Pet bowls

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Reception services

  • - Express check-in/check-out
  • - Tour desk
  • - Luggage storage
  • - Concierge service
  • - Invoice provided

Business facilities

  • - Fax/photocopying (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - Fire extinguishers
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