Townhouse Boutique Hotel, Zurich
Expert reviews
“With a cracking location only steps from the train station and the shops of Bahnhofstrasse, this stylish five-storey hotel offers friendly service and a host of welcoming touches. The 26 rooms come in an assortment of sizes (from 15 to 35 sq metres), with luxurious wallpaper, wall hangings, parquet floors, retro furniture, DVD players and iPod docking stations.”
What guests liked
- Top location
- Friendly staff
- Comfortable beds
- Bar
- Restaurant
All you need to know
Boasting a mere 23 guest chambers and a trio of suites, the Townhouse Boutique Hotel in Zurich offers a quaint and enchanting retreat for your upcoming Zurich excursion. As the name suggests, this boutique accommodation is fashioned after an English townhouse.
The guest rooms are adorned with vintage wallpaper from Designer’s Guild, occasionally mirroring the antiquated furnishings scattered around the room. The hotel’s European allure and sophistication are further enhanced with distinctive artwork, fresh blooms, and elaborate chandeliers.
Guests can enjoy breakfast, available at an additional cost, in the hotel’s fashionable lounge, while a relaxed cafe is also situated within the facility. The hotel’s on-site eatery, Restaurant Pallete, offers a range of breakfast choices, caffeinated beverages, salads, and sandwiches.
Ideally located in the coveted Bahnhofstrasse district, the Townhouse Boutique Hotel’s location could not be more convenient. Just a minute’s stroll from Zurich’s main railway station, the rest of the city is easily accessible within minutes.
If you appreciate a blend of old-world charm and modern comforts within a cozy setting, the Townhouse Boutique Hotel in Zurich is likely to be your perfect match.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
9 November 2024
Staff were friendly & helpful
Location - near the Zurich HB train stn and the main shopping area. .
Nil
28 October 2024
Pleasant
Central location
No airconditioning
24 October 2024
A lovely and convenient place
Very lovely property and convenient location near train station
The bathroom is very small
23 October 2024
Great location
Location was great - 3 min walk to Zurich HB train station.
No A/C unit - it was still fairly warm and we had to open the window which made it noisy early in the morning
20 October 2024
Very good
Great location
16 October 2024
Perfect for overnight in Zurich
Great for a short stay, very close to Zurich Hbf and to the Old Town. Very friendly staff. Comfortable bed.
15 October 2024
Absolutely wonderful would recommend to anyone.
How spacious it was and how close it was to everything and only a 5-10 minute walk to the train station, tram station, coach station!
The pillows was a bit too soft for our liking!
14 October 2024
Pleasant
The front desk host was extraordinarily helpful
The elevator was out of order
14 October 2024
This is an old hotel that has been tarted up but it is passable.
The room was spacious.
Although not a native Swiss, the female receptionist we encountered had adopted the arrogant stance some Swiss are renowned for.
13 October 2024
Fabulous
We loved the hotel and the room! The hotel is located in the best area. The rooms are fantastic, they are very clean and large. The beds are very comfortable and the decoration is lovely.
The gentleman serving at the Hotel coffee-bar in the evening was extra dismissive and rude The breakfast is very poor
13 October 2024
Excellent location and clean room and comfortable bed.
Very close to the train station (3 minutes walk after getting out from the station escalator on Banhofstrasse), and in the middle of shopping area with many restaurants. The hotel is old but very well maintained and clean. Reception personnel were so nice and knowledgeable. Although the hotel is in the city centre, it was so quiet outside after 22h00.They accept to keep luggages if we arrive too early for check in.
The food area for the breakfast was not spacious so often crowded (there were many table and chair for dining room though). The egg boiling machine is nice to make our own boiled eggs, but nobody explained how to use and no other egg styles was available. No self service coffee machine was available and we had to order coffee & tee, which took too long. The service at the restaurant was acceptable but no smile. The food variety is very limited (compared to other hotels we stayed in this travel). It was 15 degree C on the 11th of September, so we did not need an air conditioning but if it were in the middle of summer, it might be hot in the room (there was an electric fan in the room). There was the electric plug on only one side of the bed.
12 October 2024
Reasonable hotel close to train station
Good location, excellent reception staff
Lift not working so 5 flights of stairs - not great!
12 October 2024
It was exactly what we expected and therefore a very pleasant experience.
The private patio on the 6th floor. The room was a little small but very comfortable. Our stay was only one night but thee accommodations were all excellent. The walk to and from the train station couldn't have been easier.
Nothing really.
11 October 2024
Suited our needs
Great location, central to everything, including public transport. Reception staff really helpful
11 October 2024
Great place, great location.
Location is accessible to main station, shopping, and sightseeing.
The entrance sign. It took me few minutes to figure out how to enter.
10 October 2024
Comfortable and welcoming place to stay near station
Lovely room, water and fruit provided
Only minor issue was having to navigate a staircase with our luggage as lift didn’t go up to top floor. Staff were very helpful on the way up - it was more of a challenge when checking out the following morning.
10 October 2024
Fabulous
Great location off the Bahnhofstrasse and near the Zurich train station. Easy walk to Old Town area, restaurants, and shopping. Friendly staff. The room was clean and beds were comfortable. Perfect for 2 nights stay.
7 October 2024
Convenient for Railway Station
Location is convenient for railway station.
Noisy street throughout the night, restaurants, street cleansing, refuse/recycling collections, trams/street cars start at 5am (all coming from depot).
6 October 2024
Waking distance to train station
Close to train station so able to walk to hotel. Staff allowed us to leave luggage as rooms are not available till after 3. Even though they had issues with the lift they had staff assisting bringing luggage down stairs and gave us a complimentary drink, which was nice.
Room had slopped ceiling as I it was in the roof, and only 2 small windows in roof that you could only see sky from. It felt claustrophobic. This room was not pictures on the booking.com and all the ones pictures had normal ceilings and larger. Even being on 5th floor and window closed heard drunk people screaming etc till 4am.
5 October 2024
Fabulous
All the Staff were kind and provided brilliant service across reception, restaurant and housekeeping. Room was great size and location perfect.
Lifting our heavy suitcases up flights of stairs on both arrival and departure due to lift not working.
29 September 2024
Very good
Great location near train station and is really part of the old town.
It didn't have a/c so it was too warm for comfort at night.
29 September 2024
Darling, comfortable hotel with friendly staff
Enjoyed our brief stay! Clean, functional room with helpful staff. Appreciated the personal hygiene items and fruit. If we return to Zurich you are on our list!
Suggestion- check the lightbulbs as the one by our sink (#52) was very dim and flickered- tough to see.
28 September 2024
Pleasant
Not cooking my own eggs
27 September 2024
Comfortable hotel very close to station and main shopping area.
Comfortable room and bed. Hotel is very close to the station and main shopping area.
Room was a bit tired. Bathroom was tiny.
25 September 2024
Cute place but noisy
Location was great, it was very easy to get to from the train. Room was small but comfortable.
The noise that went on until 4am right under our window really wrecked our experience. Even with the windows closed, we were unable to sleep due to the noise.
25 September 2024
Very good thankyou
Nice place to stay and very convenient
23 September 2024
Enjoyable short stay conveniently clise to train station. Helpful staff
Close your train station. Extremely helpful staff at reception desk, spent time with us helping us book train tickets. Bed was comfortable.
Bathroom was small but clean and perfectly functional.
22 September 2024
Perfect location in the heart of Zurich
The location, just a few minutes’ walk from the train station, was perfect for us. There were plenty of shopping opportunities around the hotel, which was appreciated as it rained almost throughout our stay. We could also easily walk to many places of interest. We occupied three rooms, all of which were clean and spacious. Breakfast was fine, and the hotel staff was very welcoming and professional. We look forward to returning another time.
18 September 2024
Excellent location.
The location is excellent, close to train station, shopping and restaurants.
The elevator was not working when we checked out. Staff did offer assistance with our luggage’s.
15 September 2024
Pleasant
Location
14 September 2024
Very homely stay in central Zurich
Great property in the middle of Zurich. Staff were perfect and the quality of the rooms was high
Tv is limited to DVDs only but have a lot in the lobby, not a big deal as out exploring majority of time. Stayed for two nights separately one bed was perfect the other was too soft for us but still slept well just not the bed we would choose
13 September 2024
Good Base for a One Night Stay
We stayed here on our last night in Zurich and it worked perfectly fine for a late arrival and early departure. It is only a few minutes’ walk from the train station, which can be accessed via an underground escalator located on the main street just outside the hotel. This avoids having to wait to cross the street and cuts down the time spent outside – very convenient if it is raining like it was when we arrived and departed. The location is good, with plenty of shopping and restaurants nearby. It is also only about a 5 minute walk away from the river and main tourist area. Our Comfort Double room was a good size and nicely decorated.
My main issue was that although we had windows, one was too high up to actually see out of and the other was more of a skylight in the sloped ceiling. I love being able to look out the window in hotel rooms and watch the sun rise but that was not possible here. And speaking of things being too high up, the mirror above the sink was placed oddly high. I am short (5’ tall) and had to stand on my tip toes to be able to see into it (and even then, all I could see was the top half of my face). Also note that the sink is located directly in the bedroom area, which is never ideal if one partner gets up earlier than the other. Last few issues – the sloped ceiling meant you had to be very careful getting out of bed if you were sleeping on that side. Also, the closest outlet was by the window, far enough from the bed that you could not have your phone directly beside you to easily shut off the alarm clock without getting out of bed. The shower also did not have great water pressure. I’m not sure if I would stay here again. It was convenient for an early flight but I don’t think I would want this to be my base for more than a quick overnight.
10 September 2024
Great location
Location
One of the rooms had no AC and it was really unpleasant. One of the receptionist was fairly impolite not allowing luggage for a few hours after the check out.
7 September 2024
Good stay over all
Good location to walk to other areas, close to train station as well. Nice friendly staff, clean & comfortable environment room
With no AC, you must leave the windows open. Our room faced the street & was over & across from bars/restaurants. It was noisy until about 2am. In cooler months, with the windows closed, this might not be an issue. Bring ear plugs or white noise.
6 September 2024
A good option if you want to be near the station, in a generally comfortable clean room.
The room was clean, the reception was friendly and professional, the breakfast was good and it was close to the train station and old town.
It was a very hot and humid time in Zürich and there was no air conditioning. The fan helped. It wasn’t easy to find a place to plug in a charger.
6 September 2024
Very good
The location was awesome. Room and bed were comfy
Got very stuffy but the pedestal fan helped
5 September 2024
If you are looking for convenience, this is the place.
The location is fantastic. 2 min walk from Zurich main station.
The bathroom was a bit too small. I think.
2 September 2024
Very good
It is beautifully decorated and in a great location
The bathroom could use updating - it isn’t on par with the care and attention given to the room
28 August 2024
Great
Friendly staff, breakfast
Pillow
25 August 2024
Fabulous
Great decor and facilities in room, central location was useful.
24 August 2024
Very good
Lovely hotel, nice staff. Didn't have breakfast.
Nothing not to like!
22 August 2024
Great place to stay in Zürich, especially if traveling to/from Zürich HB. Helpful staff and clean rooms.
Great location close to Zürich HB, cozy and clean rooms. Rooms were equipped with portable fans for hotter days.
The location might not suit everyone since right by the windows is a street full of restaurants and bars which might be too noisy for some.
22 August 2024
Expensive but convenient.
Convenient!
Facilities are old.
22 August 2024
Fabulous
Perfect location close to the central station. Great on street bar in pedestrian street and nice lounge. Good breakfast. Clean and stylish room.
Bit hot without aircon but the fan helped.
21 August 2024
Since it was just a night stay, I can say that overall l, OK
Very good location
The lift door
20 August 2024
Very good
The location
20 August 2024
Great location, clean and comfortable.
We picked this hotel for its location near the HB train station for an early morning flight. Very central, easy to walk everywhere.
17 August 2024
An older property in a great location
Superb location.
Small rooms with few plugs
15 August 2024
Nice central hotel with no AC
The location is super central, close to everything. A min walk from the station . overall the room was nice
Cannot stay here in summer days, absolutely hot in the room and the fan doesn’t provide any comfort. I don’t understand why hotels that change over 300€ cannot install cheap AC systems just for the summer months.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
Outdoors
- - Terrace
- - Outdoor furniture
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Designated smoking area
- - Shared lounge/TV area
- - Pet bowls
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Reception services
- - Express check-in/check-out
- - Tour desk
- - Luggage storage
- - Concierge service
Business facilities
- - Fax/photocopying (additional charge)
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers
22 November 2024
Close to station