Townhouse Boutique Hotel, Zurich
Expert reviews
“With a cracking location only steps from the train station and the shops of Bahnhofstrasse, this stylish five-storey hotel offers friendly service and a host of welcoming touches. The 26 rooms come in an assortment of sizes (from 15 to 35 sq metres), with luxurious wallpaper, wall hangings, parquet floors, retro furniture, DVD players and iPod docking stations.”
What guests liked
- Top location
- Friendly staff
- Comfortable beds
- Bar
- Restaurant
All you need to know
Boasting a mere 23 guest chambers and a trio of suites, the Townhouse Boutique Hotel in Zurich offers a quaint and enchanting retreat for your upcoming Zurich excursion. As the name suggests, this boutique accommodation is fashioned after an English townhouse.
The guest rooms are adorned with vintage wallpaper from Designer’s Guild, occasionally mirroring the antiquated furnishings scattered around the room. The hotel’s European allure and sophistication are further enhanced with distinctive artwork, fresh blooms, and elaborate chandeliers.
Guests can enjoy breakfast, available at an additional cost, in the hotel’s fashionable lounge, while a relaxed cafe is also situated within the facility. The hotel’s on-site eatery, Restaurant Pallete, offers a range of breakfast choices, caffeinated beverages, salads, and sandwiches.
Ideally located in the coveted Bahnhofstrasse district, the Townhouse Boutique Hotel’s location could not be more convenient. Just a minute’s stroll from Zurich’s main railway station, the rest of the city is easily accessible within minutes.
If you appreciate a blend of old-world charm and modern comforts within a cozy setting, the Townhouse Boutique Hotel in Zurich is likely to be your perfect match.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
8 March 2026
Superb location, friendly staff ,lovely hotel
The hotel was well situated ,staff friendly and helpful .The room was spacious, had a balcony and a fridge
Maybe more choice at breakfast
6 March 2026
Besides the friendly staff and lovely rooms, the location was absolutely perfect.
The staff were so lovely! And the room was beautiful too.
6 March 2026
Super central and lovely staff
Very central to everything, 5 mins from the train station. staff really helpful and even lent us a plug adapter rather than us buying one. The bar downstairs was great for evening drinks and cocktails. Breakfast was 15 CHF
Nothing
5 March 2026
We’ll be back
It feels like being in someone’s home
The addition of a shaving/ makeup mirror in the bathroom would be great
4 March 2026
Very good
excellent location slightly quirky property - was only there one night and didn’t really use any facilities other than room but was fine for my needs - so close to central station which was what i needed
1 March 2026
Was a nice couple days, very convient.
Right by the train station, lots of things around.
A bit dated, small room but the usual for right in the city.
28 February 2026
Good location but could do with some freshening up and staff should learn a few manners.
Location.
Would need some TLC because even if it is clean and reasonably comfortable it is a bit worn out in places. I didn’t particularly like the suspecting look of the bar/restaurant/front desk guy when I handed over the key at checkout and he didn’t trust my word that all had been paid for and wanted me to wait until he checked. I wonder if they have that many hit and run clients in Zurich which have given them credit card details, just wondering.
23 February 2026
Overall an ideal place to stay when on a short trip to Zurich
Location was exceptional if arriving by train
20 February 2026
Good value for the location
Location
There was a crack in the wall.
17 February 2026
Fabulous
Confortable hotel located close to the main train station. Highly recommended.
15 February 2026
Pleasant
location was really good but then it is ok hotel
well not as per my expectation I thought as per location this must be a better one
15 February 2026
Great staff, location and clean room. In the heart of Zurich!
The location was amazing. Friendly and helpful staff.
Rooms were a bit small.
12 February 2026
Very expensive compared to 5 star hotels nearby, with better rates, but great boutique hotel with top location.
Location, staff and space etc in room.
Very expensive the night I stayed there.
12 February 2026
Great place to stay for a night or two!
Very friendly staff and keen to help where possible! Lovely quirky and homely place! The bed and pillows were cozy and comfy. We would defo come again!
There was a dodgy plug on one of the light sockets. The breakfast was not very value for money. We decided to eat in Roots instead, but this didn't devalue our actual stay.
3 February 2026
Lovely central boutique hotel
Lovely hotel with a great bar at the bottom. Uniquely decorated and comfortable beds, felt premium. Very close to the train station, less than 5 min walk, and close to everything in the city.
Only issue was heating was set to maximum and couldn’t be changed, so it was very hot and we had to open the window to sleep. Otherwise, everything was great!
26 January 2026
We will be back
Location is great
25 January 2026
Very good
Location perfect
Too hot. Too noisy. Heard loud noise from other rooms.
22 January 2026
Great stay in a lovely boutique hotel centrally and conveniently located, recommended
Fantastic location and lovely boutique hotel very close to the main train station, central shopping area and restaurants. Check in staff were very helpful! Decent sized rooms, one of which had a little kitchenette which was very handy during our stay.
The bathrooms were a little small and dated but otherwise in good condition
22 January 2026
Close to train station
Clean and comfortable
Unable to control room temperature. Room was quite warm.
18 January 2026
Very good
Great location. Simple no frills hotel. Delivers exactly what they promise. Everything worked great.
16 January 2026
Very good
Great location and staff. Super comfortable beds
12 January 2026
I can recommend.
Everything was great. The staff went above and beyond our expectations. The location is excellent as it is a short walk from the main station.
The bathroom is fairly small but as it was only for 2 nights it was fine.
11 January 2026
Perfect for exploring the Christmas markets.
Great location. Very friendly and helpful staff. Our room was clean, comfortable and cosy. We would definitely return!
10 January 2026
Other than the minor discomfort we had experienced, the hotel was just fine. Anyway, if just visiting for leisure- you’l
The location- it’s just a few steps to restaurants, pharmacy and SBB main station. Very convenient.
Tight bathroom- loose toilet seat and cover. Could do better with pillows- maybe add more filling or use a more firm type of pillow. If you’re a side sleeper, it’ll hurt your neck and chest area. We asked for an additional pillow but still it’s not firm enough.
2 January 2026
Home from home in a perfect location
Excellent in every way, as always when I stay here. The staff are exceptionally helpful and friendly and really add to the enjoyment of being here. I especially enjoy being able to relax in the lounge bar.
28 December 2025
Fabulous
Convenient and comfortable, good sized rooms. City location, but quiet
Rooms were a little too warm
25 December 2025
Great location, friendly staff, but extremely rigid management
The hotel is good and very well located. The reception staff are extremely friendly and helpful, especially Mark and Julia. The bartender was also excellent and very welcoming.
However, the breakfast had limited options and lacked variety, so it was not the best. Unfortunately, the hotel management is quite inflexible and not supportive if any issue happens during your booking, as they do not offer much help in such cases.
22 December 2025
Excellent lodging choice
Amazing location
Pillows weren’t great, but I’m not really a fan of feather pillows (they do have a pillow menu)
21 December 2025
Very good
Excellent location.
21 December 2025
Fabulous
Location is great and room was decorated beautifully
Very expensive but that seems to be Zürich
19 December 2025
Great visit to Zurich and liked the hotel
A quirky little hotel located just a short stroll from the train station. Just off the main street and around a 10 minute walk to the old town. Ticks all the boxes for location. On arrival a small reception area greeted by a lovely lady who also gave us some information about the town and a map. The room itself on first impressions does look a bit dated with some old furniture and wallpaper but it was clean and comfortable, bed was comfy and a kettle/ coffee & tea provided. Bathroom was a bit small but functional, couldn’t complain. All up was good value as accommodation can be quite expensive in Zurich. I would say the big thing is its location and even though it is in a busy area didn’t hear any noise.
Nothing in particular
18 December 2025
Fabulous
Location
Quite expensive
18 December 2025
Pleasant
Location
No mini fridge or A/C. Older building very noisy inside and out.
17 December 2025
Perfect location to travel in Zurich
Location
Bathtub is too high
17 December 2025
Enjoyed our stay and staff was very helpful friendly and location was great
Great location Located near train station and major shopping street
Room was small
14 December 2025
Great stay, would definitely return
Great location Gave us an upgraded room to a suite which was lovely and big Staff very friendly Cute place to stay
Nothing
8 December 2025
Was perfect for a one night stopover in Zurich.we had a quiet comfortable sleep and close to the train station and Chris
Proximity to the train station and exploring the Christmas markets.
Nothing.
7 December 2025
Pleasant
Love the bar in hotel
Nothing
7 December 2025
I would recommend this hotel if you want a comfortable stay and value for money close to the train station, with plenty
The Townhouse is only a 2–3 minute walk from the train station, making it extremely convenient for travelling to and from Zurich Airport and other parts of the city
The room itself feels old. The shower area is cramped, and although I stayed in a junior suite with a small kitchen, it was not practical for cooking since there was only a small round coffee table with 2 seats for eating. The hair dryer was also outdated and even had a melted tip, which should definitely be replaced. Overall, the location is fantastic with restaurants right below, but the facilities could use some updating.
5 December 2025
Good location, friendly staff.
Great location just a short walk away from the station. Nice friendly staff and a reasonable continental breakfast. Great for a short stay.
Location
4 December 2025
Clean and near by the station.
Property is well situated but decor while pretty feels like they bought cheap furniture and just jam it together in the same room.
I hated the bathtub. It was very high and I was traveling with my 60 year old mother. It could be very dangerous and even I felt I could have fallen.
6 November 2025
Pleasant
Wonderful staff
1 November 2025
Really poor breakfast.
Distance
Poor breakfast.
24 October 2025
Very good
Location is excellent for transportation, shopping and food
Lift & level 5 has low ceiling & toilet was small
19 October 2025
Very good
Comfy and clean, perfect for our short stay in Zurich. Great location, very close to the main train station and easy walk around the city.
There was no air-con so it was very warm in the room. There was a fan provided but didn’t help very much.
18 October 2025
We enjoyed our stay at Townhouse Boutique Hotel. Thank you.
The location was excellent. The staff were friendly and helpful. The room had good space except for the angled (gable) ceilings.
The angled ceilings & no fridge.
16 October 2025
Fabulous
The location is excellent, the breakfasts are good value and the staff are excellent Large rooms , loads of hot water and very clean
8 October 2025
Good location but noisy and small rooms.
Centrally located near train station.
Rooms were very small, hot and noisy
8 October 2025
Fabulous
Location- very near the railway station. Supermarket & restaurants nearby. Suite had nice decor & surprise was a microwave & toaster.
We had requested for an early check in as our international flighlt landed early at Zurich . The reply was that they will tell when we reach hotel. On reaching the girl at counter was not aware & very unhelpful. In evening the person at counter told us rooms were ready early. This was neither communicated to us nor did their staff in morning know about it.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
Outdoors
- - Terrace
- - Outdoor furniture
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Heating
- - Non-smoking throughout
- - Designated smoking area
- - Shared lounge/TV area
- - Pet bowls
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Reception services
- - Express check-in/check-out
- - Tour desk
- - Luggage storage
- - Concierge service
- - Invoice provided
Business facilities
- - Fax/photocopying (additional charge)
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers

More photos

14 March 2026
Cosy Boutique Stay!