Expert reviews
“Most of the rooms have been given contemporary twists – oversized photographs and original art works, swirly carpets and padded leather headboards for the beds – though there are still a few classic suites left, wonderfully chintzy and stripy, and largely unmodernised.”
“Kings and queens, empresses and dukes took turns visiting (and let’s not forget Arthur Rubinstein, Marc Chagall, Henry Moore, and Plácido Domingo), making this hotel a truly upper-crust establishment from the time it opened its doors in 1844.”
Featured as Fodor’s Choice in Zurich.
“The Baur au Lac is one of Switzerland’s grandest hotels. Set in private parkland on the shores of Lake Zurich, at the head of the fashionable Bahnhofstrasse, it has the perfect location for shopping and sightseeing.”
Featured as Frommer’s Exceptional Choice in Zurich.
“Located in the middle of Zurich, Baur au Lac first opened in 1844 and is still run by the same founding family. The luxury hotel is surrounded by the ever-busy city, but it sits within a garden and serves as an oasis of pastoral calm in Zurich’s center.”
“This legendary Zurich five-star in private lakeside parkland is genteel and stately, with old world luxury re-interpreted in Art Deco, Louis XVI and English Regency styles. Beds are excellent and there is a stunning two-Michelin-starred restaurant.”
What guests liked
- Top location
- Excellent service
- Comfortable beds
- Free Wifi
- Private parking
- Great breakfast
All you need to know
Baur au Lac, a 19th-century palace hotel, overlooks the Schanzengraben Canal. Established in 1844, this historic hotel provides elegant and modern amenities. Posh guest rooms boast stunning marble bathrooms, lots of space, flat-screen TVs, and iPod docking stereos. Plush furniture, luxurious linens, crown molding, and chandeliers give this hotel an atmosphere of sophisticated elegance. Located in its own park, this hotel is home to manicured lawns, green space, lakeside scenery, and views of the snow-capped Alps. The abundance of banquet rooms and outdoor space makes Baur au Lac ideal for weddings, parties, and events.
In addition to stunning accommodations, Baur au Lac’s top-notch service is one of its defining characteristics. Not only will this hotel wash your car in the private garage, but it will also refuel and fix your vehicle if needed. Shoe shining is also available as you sleep. The state-of-the-art rooftop fitness center has a beautiful view of the lake, and personal trainers are available by appointment.
There are four top-notch restaurants to choose from at Baur au Lac: Restaurant Pavillon, Baur’s, Le Hall, and Baur au Lac Terrace. Pavillon, featuring a seven-course tasting menu, has received two Michelin stars. Chef Laurent Eperon creates modern and artistic interpretations of traditional Haute classics. Smaller bites are available at Baur’s and Le Hall, where you can find a wide selection of drinks and European cuisine. Baur au Lac Terrace provides a charming alfresco dining experience during the summer months, serving a wide range of seasonal and Mediterranean fare.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee, so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website, and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
6 January 2024
Unsurpassable
Everything was just outstanding, nice place, first class 24h service and wonderful rooms
Nothing...
4 January 2024
Exceptional
One of the best hotels I stayed in
No issues
20 December 2023
Exceptional
Very professional and friendly. Everyone is striving to make the stay even more pleasant
14 December 2023
Excellent choice
Room size, decor Friendly & helpful staff Huge bathroom with full amenities Location Welcome fruit tray Complementary minibar
The room lacked contain a coffee machine
8 November 2023
Relaxed
Location service staff, got an upgrade which made everything better
In general nothing. When asked to make another reservation for my next trip but this time with kids I was disappointed to hear that they don’t have family suite for more than 1 child only connecting rooms otherwise the rest was perfect.
4 November 2023
Great relax for vacation
Cozy
Property is good Just outside renovation had been in progress
23 October 2023
Very good
The rooms need a renovation
22 October 2023
Write time write please
Excellent
22 October 2023
Escapada a Zuerich
Location, buffet espectacular
Nada
19 October 2023
Better than the four seasons!
I love EVERYTHING about this hotel! The food was good (though we didn’t try all the restaurants). The location was great! The staff were friendly. The rooms were AMAZING. The hotel is classically elegant, the rooms have actually keys (not key cards). We loved it!
There is nothing bad I have to say about this hotel
14 October 2023
Fabulous
Superprofessional staff, excellent location.
The room needs some updates.
24 September 2023
Fabulous
location is wonderful and it only take few minutes to get to the Bahnhofstrasse room is spacious
rooms with good view are quite expensive
23 September 2023
Excellent property- traditional Awiss quality- high price
Excellent location
Pricey !
9 September 2023
beautiful hotel, wonderful service
beautiful location, lovely property and wonderful rooms
3 September 2023
Beautiful old style luxury hotel in the best location in Zurich with all the modern touches you need.
Perfect location!
Our room had no view but we did book a late booking special so that was expected. Super comfortable.
14 August 2023
Exceptional
Best in Zurich
27 July 2023
Perfect
Everything was perfect as usual
Nothing
26 July 2023
Fantastic stay highly recommend
Comfort staff and decor
The gate to the lake was always locked :(
21 July 2023
Best Location in Zurich. Comfort. Elegance. Very Kind Staff.
Best Location in Zurich. In front of a Beautiful Park and the Lake. Comfort Elegance and Style in the Middle of Town.
There was no Coffee Machine in my Room.
13 July 2023
Exceptional
Great hotel,friendly staff
12 July 2023
Felt pampered
Service Quality of food Updated room Incredibly comfortable beds
Everything was perfect
24 June 2023
Beautiful Summer days at Baur au Lac
Most beautiful Hotel at Zurich lake. Walking distance to main sight seeings. Very friendly and professional staff. Restaurat Baur’s is simply enchanting. We loved spending time at the Le Hall, Zurich most stunning living room.
Unfortunately there was a summer sound garden festivity while our stay, which didn’t allow hotel guests to enjoy the Terrace restaurant and the Pavilion restaurant during the evening.
25 May 2023
excellent hotel in great location
great service and very helpful staff excellent restaurants and lounge
no pool
13 May 2023
Exceptional
Hanselmann 😉
3 May 2023
excellent location, friendly and helpful staff
friendly and helpful staff
in room dining options
12 April 2023
Superb in quality and service.
super helpful and friendly staff. nothing was a problem and every hurdle was taken away with great service.
5 April 2023
Exceptional
excellent
location and the staff
13 March 2023
If I had to rate my stay out of a ladder from zero to ten I would say: 8,5-9/10
Breakfast has been absolutely perfect, variety of different choices and the ambience as well is amazing not to mention the outside view.. stunning! Location is just great while the access from the hotel to the city centre is very easy
Suites must become a bit more spatial Otherwise, everything has been nice
10 March 2023
Fabulous
Staff is very helpful.
14 February 2023
amazing staff and hotel
everything
nothing
14 February 2023
Fabulous
everything was great
7 February 2023
Very pretty hotel
Staff very accommodating. Fabulous hotel.
24 January 2023
just wonderful, and I plan to come back again
high standard of service
style
13 December 2022
defintely a safe place to stay for a solo traveler like me
I like the location of the property it is centrally located in Zurich walking distance to popular places around zurich close for shopping Near the tram and train station it is also near the Christmas markets around. I like how the staff are all very helpful from the welcoming team concierge front office interns who helped me during my stay. they were all very accomodating and was able to cater to all of my request. was traveling alone but they managed to make me feel home. to the concierge team very efficient and thanks for helping me for my lunch reservation it is very hard to book for a restaurant in Zurich so Manuel if I’m not mistaken helped me. though not only this but with a lot of things like shipment to my home town, nearest church and all. was very kind and helpful.
none at all
8 December 2022
Exceptional
the concierge, Jeremy was very helpful in organizing reservations and accommodating my requests. The overall ambience was lovely and luxurious. The staff was very attentive and deliberate with their hospitality that felt effortless.
27 November 2022
comfortable and pleasant
Position and comfort as kindness
21 November 2022
A very pleasant and friendly experience. Serene atmosphere and luxury surrounding, like flowers
Excellent, great variety, healthy options. Very elegant table cloths and bouquets of flowers all around
16 November 2022
Tradicional Hotel that renewed all the decoration , perfect service, staff, impeccable cleanliness!!!
it’s a hotel I have been going to since my childhood BRINGS ME GOOD MEMORIES
Nothing
10 November 2022
exceptional world class Hotel- top notch to every detail.
…lived up fully to its top rated reputation…
No downside whatsoever
8 November 2022
it was very relaxing and the staff were very helpful and courteous .
ideally located
no coffee machine in the room
7 November 2022
Baur au Lac was wonderful!
The hotel was absolutely beautiful, it’s location perfect and the staff exceptionally professional, friendly and helpful.
The nearby construction was unfortunate but the staff made every effort to make our stay at Baur au Lac comfortable.
5 November 2022
Outstanding Hotel, Service & Hospitality
Everything was excellent. Baur au Lac in Zurich and San Souci in Vienna are the two best hotels i have ever stayed at. (Stayed in maybe 60 different 5 star hotels in the last 10ish years)
The ooonnnlllyyy thing I can say was that when we came to our room, the door was left unlocked to the adjacent room. But this was handled in 2 minutes so not really an issue.
2 November 2022
A luxurious treat!
it was the most elegant hotel we have ever stayed in. The staff was helpful, friendly and professional. The room was so beautifully appointed and had everything you could want.
23 October 2022
Felt treated like a duke in a friend's palace
Breakfast, central location, warm and helpful staff, feeling like "at home" away from home. A sense of traditional hospitality rather than standardised guest care procedures. Expensive but it is worth every cent paid
Noisy Talstrasse. Ferraris, Lamborghinis, etc making noise with their engines every night so as with their loudspeakers at high volume
12 October 2022
Lovely
The concierge was the nicest person in the world! we actually did not end up staying there because of booking.com mismanagement. So professional and beautiful!
12 October 2022
Incredible Experience
I have had the good fortune to stay at some of the most exquisite hotels the world has to offer, but this place stands in a league of its own. I don't know that I have ever encountered such warm, helpful, and inviting staff anywhere. The only thing we didn't like about the stay was having to leave. We'll definitely be back.
2 October 2022
Exceptional
Staff, room, lounge bar were exceptional.
Spa/wellness lacks. Dinner at Pavillon was good but not mind blowing.
30 September 2022
comfy, amazing, perfect, friendly
every thing os perfect, staff is extra friendly and helpful, it feels like home🤍
24 September 2022
Excellent
Everything
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Fruits
General
- - Room service
- - Non-smoking rooms
- - Barber/beauty shop
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Car hire
- - Heating
- - Allergy-free room
- - Air conditioning
- - Designated smoking area
- - Shuttle service (additional charge)
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
- - Lockers
Activities
- - Fitness centre
- - Massage (additional charge)
- - Cycling
- - Beauty Services
- - Facial treatments
- - Waxing services
- - Make up services
- - Hair treatments
- - Manicure
- - Pedicure
- - Hair cut
- - Hair colouring
- - Hair styling
- - Body treatments
- - Body scrub
- - Body wrap
- - Back massage
- - Neck massage
- - Hand massage
- - Full body massage
- - Fitness
- - Fitness classes
- - Personal trainer
- - Fitness/spa locker rooms
- - Walking tours (additional charge)
- - Bike tours (additional charge)
- - Tour or class about local culture (additional charge)
- - Bicycle rental
Outdoors
- - Garden
- - Terrace
- - Sun terrace
- - Outdoor furniture
Entertainment and family services
- - Babysitting/child services (additional charge)
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Electric vehicle charging station
- - Accessible parking
Transport
- - Public transport tickets (additional charge)
Miscellaneous
- - 24-hour security
- - Key access
- - Security alarm
- - Smoke alarms
- - CCTV outside property
- - Fire extinguishers
- - Delivered food is securely covered
- - Access to health care professionals
- - Face masks for guests available
6 January 2024
Wonderful stay!
Amazing five star hotel! Loved every minute of our stay. Staff was absolutely wonderful! Can’t wait to return!