Ruby Lissi Hotel, Vienna

The stuff is the best ! Especially I want to thank Michael , Leon,Georg and Nico for being so helpful in everything we needed They are super !!!!!💗💗💗💗

I really was surprised that there wasn’t a kettle with the box coffee or tea bags like we used to have in the hotels we stayed .

Location was very good! Very close to metro (green line) and the city center. Also many food options nearby the hotel.

The wc design was not very convenient.

Staff behavior is perfect. They are so helpful and kind all time. Hotel location great.

Wc and Bathroom Doors are transparent. Its tolerable somehow but doors are not seperate from room itself so you can be wake on middle of night from flush noise.

The location is fantastic—super close to the city center, making it easy to explore Vienna. The hotel is stylish and modern, with a really cool interior design and brand communication. Even though we stayed in the “Nest” room, it didn’t feel too small. The bed was very comfortable, and the view from the window was lovely. The breakfast was delicious and offered plenty of variety, with enough options for meat, fish, and veggies. The staff was super friendly and helpful, always ready to assist with anything we needed, which made our stay even more enjoyable! Overall, the value for money was great, and we had a wonderful time enjoying Vienna.

It would have been nice to have bottled drinking water in the room, as well as a tea or coffee set for convenience. While it was possible to order tea at the bar or go elsewhere to make it, having these options in the room would have been much more comfortable. Despite these small issues, we had an amazing stay and would recommend this hotel for its style, comfort, and location!

Everything, the location was really good, the staff was amazing and really friendly, etc

We choose daily cleaning but our blankets weren’t changed daily neither were the sheets

Room was excellent. Clean and modern looking and contained everything you need. Shower and toilets were behind frosted glass which was a bit unusual, so make sure you stay with someone who you are comfortable with 😄 Location is PERFECT. Just outside the hotel is a u-bahn station (red line) which gives you easy access to the core parts of the city. So convenient. Staff were on top form and were exceptionally friendly and helpful.

Some small issues with the room such as our safe didn’t work and one of the soap dispensers in the shower didn’t work either. But these were minimal really and overall we enjoyed our stay. We didn’t report this to the staff as it really wasn’t a big deal to us and I am sure they would have dealt with it swiftly.

Really good location and friendly and helpful staff.

Clean and comfortable, excellent staff.

No kettle to make tea or coffe in the room, just a personal preference.

I loved the location, just a short walking distance to the city center and conveniently accessible via the Schwedenplatz tram station. The customer service was excellent, making us feel truly welcomed. The room was nice and cozy, with simple yet sufficient facilities that perfectly met our needs. Overall, a fantastic experience.

Just the entrance after getting out from the taxi towards the bar area. Could have done better.

Location, room, breakfast

Location

The galley was not always clean and sometimes they were slow with stock

Fantastic location

Would have appreciated more toiletries.

Location was excellent, Hotel bar and staff were brilliant.

Bedroom, the sink and shower being in the main bedroom was not good and no tea/coffee making facilities

It all went well

Nothing

Great location, the staff as a whole were super friendly and knowledgeable. The breakfast was a highlight and tasted very fresh and healthy, the barista coffee was great.

We weren’t able to add on breakfast for future days as the discounted rate was only applicable if selected on check in, we ended up having breakfast for the first day and then wanted to add on for the additional days but were told we were only able to access the discounted rate at check in, so we needed to pay an additional 5 euro per person for each day which was a shame. Not the staffs fault, it was the system which didn’t allow to add on.

Staff very friendly, bed comfortable, breakfast good. Location is good, on river, 60 metres from Subway and tram stops. Not the poshest area but some good restaurants within walking distance. Warned of building work on roof terrace but experienced no problem, room was quiet. Bar open 24 hours. All hotels in Vienna are expensive and this was one of the lower priced hotels close to centre and old town area. Comparatively good value.

Not much space for clothing, just a hanging rail with 6 hangers and a high shelf.

there are doors on corridor closing different sections. My room was very close to one of those and you can hear well those doors opening and closing from early morning.

Modern interior of room

The entrance

Location and public transportation.

Sink was clogged when I checked in, had to ask from reception to fix it the following morning. No desk or table for laptop, no convenient shelves/cupboard for clothes.

Location is excellent, only a few minutes away from the centre and all means of transport

Nice room in very modern nice hotel. Well located and providing nice bar area with friendly helpful staff.

Nothing really, it ticked all the boxes

It was very different having a bar to check into hotel but quirky and nice. Staff were happy and helpful.

Breakfast was very limited and had to enter through back door later at night.

The location to the city centre and underground train station. The room was clean and comfortable. The downstairs lounge area was comfortable and quirky. It was lovely. The reception staff and the young guys at the bar were friendly and helpful.

The room shower/bathroom setup was strange. It was ok, but too much water went into the toilet area from the shower each time. The area was quite small. Not a deal breaker though.

Modern functional room. Big bar. Convenient location (metro, boats, airport bus 5 minutes away …). Walk to the central tourist sights.

Washbasin in the room.

Very good location, quiet and peaceful, good breakfast, extremely comfortable beds.  

Clean and extremely convenient location with good ancillary services such as breakfast

Perfect breakfast

they dont have slippers

Great location, good facilities and service

Shower cubicle not really very functional - poorly designed and difficult to regulate water temperature

Room was perfect for what we needed - clean and comfortable, great location. We didn't eat at the hotel - but liked the little coffee room.

Not that I didn't like it - but very strange to do a self check in - this was our first experience of this.

The location was perfect. The staff were helpful.

The noise from the drilling of the roof top.

Bar/reception area was lovely. Rooms were modern, clean and comfortable. Great location.

There was significant construction work happening at the hotel which was not advised until AFTER the booking was confirmed (not refundable). Luckily I was out all day but imagine the works would have been very disruptive. It also resulted in my room being essentially dark, as the work was directly outside my window.

Hotel was in a great location. Breakfast was outstanding and for the most part the room was nicely done.

The shower was in the room and separated by a shower curtain and glass. It was a bit different but very easy to make work.

The location was perfect, and the room was comfortable and clean

I was disappointed with the entry and lobby, as well as the breakfast. The open-view shower design was uncomfortable, especially when staying with friends or family. Overall, the experience did not meet the standard I expect from a 4-star hotel.

Great central location, friendly and helpful staff, great breakfast.

Location was great. The “feel” of the bar area was great.

Great location and friendly staff.

You cant cover bath with anything. Be careful when you choose room.

Great location, close to everything. Clean, well maintained hotel with an excellent bar and a great environmental policy that allows you to exchange 2 cleaning days for free cocktails at the bar. Relatively modern with a vending machine for your floor, great amenities such as a 24/7 bar, electric guitars, game nights…

Expensive for what it offers. Relatively small, strangely built rooms. Shower often leaks into bathroom. No cooler.

Comfortable bed and nice amenities. Great location. Room perfect for one person

The location is perfect. The facilities are modern style with good Marshall music player. The room is clean with AC. The front-desk staff is super nice.

super nice staff, let us check in a few hours early as well. the rooms were so nice and spacious, especially considering the cheap price we paid for it. bathrooms are super clean and staff gave us 2 free drinks! def recommend.

hard to find the check in location. they close the main entrance at night, and me and my friend went out and came back late and couldn't find the proper location to get in. we ended up spending half an hour trying to find the side entrance.

The staff were friendly and the beds were confortable.

Didn't quite deliver what it promised. We had a "Wow" room but didn't really get the "wow" affect when we entered. The shower door opened into the toilet. Seems like they were trying too hard to make it different/unique. Also not easy to find the entrance to the hotel. Finally I had to fill out all my personal information at check-in on their computer. I don't understand why they do this when they already have all this information from booking.com

Location

Nobody told/explained us how to enter the hotel after 10 pm

Very nice staff and the room very nice,clean and comfortable

outstanding service

nothing

Was a great stay! Room was clean and super fashioned. The whole hotel is decorated and very nice to get into. Everything worked perfectly, comfortable bed.

There wasn’t a mini bar

So central ..spotless clean. , staff were lovely, food was lovely too.. hotel was under construction and entrance was hidden.

The shower's cubical and toilet was glass ..

1- Room was nice and size was good. 2- WIFI was good and reliable. 3- The hotel is close to the city center and there is a metro station not too far. 4- Bed was comfy and pillows were good. 5- Staff were nice. 6- East check in and out process.

It was one night. Can not say much about breakfast.

practically everything was very good

practically everything was very good

Very nice staff, easy check in/check out.

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Great location and a comfortable room.