Expert reviews
“With a vintage-inspired bar in lieu of reception or concierge, the funky boutique hotel Ruby Lissi lives up to its “lean luxury” motto, offering uncluttered rooms in the heart of the city, just around the corner from Otto Wagner’s striking Postal Savings Bank.”
Featured in New York Times’ 36 Hours in Vienna, Austria.
What guests liked
- Interior design
- Friendly staff
- Excellent Wifi
- Great location
- Comfortable beds
All you need to know
This fine hotel is located on 19 Fleishmarkt/ Laurenzerberg 2 in the popular 01 Innere Stadt district where it offers the best in hospitality services and amenities to visitors in the city.
Tourists and travelers in the city of Vienna will enjoy their stay in the Ruby Lissi Hotel which offers well-furnished rooms and stylish accommodation options. The hotel is situated in an excellent location where guests can enjoy a stunning view of the city and provide proximity to several places of interest within the city.
The hotel is located to some underground and metro stations which will provide guests with easy access to their different destinations. This makes the Ruby Lissi Hotel an ideal departure spot or launching pas into the excitement of Vienna.
The hotel is housed in an 18th-century historical building. The hotel is the perfect blend of modern design and classic architecture to create the beauty that the Ruby Lissi Hotel is today.
The hotel is within a short walking distance from some fascinating and exciting places such as Schwedenplatz and St Stephen’s Cathedral.
Rooms in the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and, a minibar.
The rooms also come with a private bathroom with thoughtful additions such as free toiletries, bathrobes and bathroom slippers.
The lounge/bar area is the ideal place for guests to relax and enjoy a drink after a long day.
Hotel deals & lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
2 January 2025
Pleasant
Staff behavior is perfect. They are so helpful and kind all time. Hotel location great.
Wc and Bathroom Doors are transparent. Its tolerable somehow but doors are not seperate from room itself so you can be wake on middle of night from flush noise.
28 December 2024
Perfect location & Great Vibes❤️
The location is fantastic—super close to the city center, making it easy to explore Vienna. The hotel is stylish and modern, with a really cool interior design and brand communication. Even though we stayed in the “Nest” room, it didn’t feel too small. The bed was very comfortable, and the view from the window was lovely. The breakfast was delicious and offered plenty of variety, with enough options for meat, fish, and veggies. The staff was super friendly and helpful, always ready to assist with anything we needed, which made our stay even more enjoyable! Overall, the value for money was great, and we had a wonderful time enjoying Vienna.
It would have been nice to have bottled drinking water in the room, as well as a tea or coffee set for convenience. While it was possible to order tea at the bar or go elsewhere to make it, having these options in the room would have been much more comfortable. Despite these small issues, we had an amazing stay and would recommend this hotel for its style, comfort, and location!
26 December 2024
It was good 8.5/10
Everything, the location was really good, the staff was amazing and really friendly, etc
We choose daily cleaning but our blankets weren’t changed daily neither were the sheets
24 December 2024
Fabulous… and an exceptional location too. Staff were absolutely brilliant
Room was excellent. Clean and modern looking and contained everything you need. Shower and toilets were behind frosted glass which was a bit unusual, so make sure you stay with someone who you are comfortable with 😄 Location is PERFECT. Just outside the hotel is a u-bahn station (red line) which gives you easy access to the core parts of the city. So convenient. Staff were on top form and were exceptionally friendly and helpful.
Some small issues with the room such as our safe didn’t work and one of the soap dispensers in the shower didn’t work either. But these were minimal really and overall we enjoyed our stay. We didn’t report this to the staff as it really wasn’t a big deal to us and I am sure they would have dealt with it swiftly.
21 December 2024
Great location at a reasonable price.
Really good location and friendly and helpful staff.
16 December 2024
Fabulous
Clean and comfortable, excellent staff.
No kettle to make tea or coffe in the room, just a personal preference.
14 December 2024
Convenient, welcoming and cozy!
I loved the location, just a short walking distance to the city center and conveniently accessible via the Schwedenplatz tram station. The customer service was excellent, making us feel truly welcomed. The room was nice and cozy, with simple yet sufficient facilities that perfectly met our needs. Overall, a fantastic experience.
Just the entrance after getting out from the taxi towards the bar area. Could have done better.
11 December 2024
Fabulous
Location, room, breakfast
7 December 2024
Great location
Location
The galley was not always clean and sometimes they were slow with stock
3 December 2024
Very good
Fantastic location
Would have appreciated more toiletries.
2 December 2024
Had a fab time loved Vienna, the architecture and Xmas Markets
Location was excellent, Hotel bar and staff were brilliant.
Bedroom, the sink and shower being in the main bedroom was not good and no tea/coffee making facilities
28 November 2024
It was fine, particularly access to public transport
It all went well
Nothing
27 November 2024
Fabulous
Great location, the staff as a whole were super friendly and knowledgeable. The breakfast was a highlight and tasted very fresh and healthy, the barista coffee was great.
We weren’t able to add on breakfast for future days as the discounted rate was only applicable if selected on check in, we ended up having breakfast for the first day and then wanted to add on for the additional days but were told we were only able to access the discounted rate at check in, so we needed to pay an additional 5 euro per person for each day which was a shame. Not the staffs fault, it was the system which didn’t allow to add on.
22 November 2024
Great short stay in Vienna visiting Xmas markets and some visitor attractions. Would stay again.
Staff very friendly, bed comfortable, breakfast good. Location is good, on river, 60 metres from Subway and tram stops. Not the poshest area but some good restaurants within walking distance. Warned of building work on roof terrace but experienced no problem, room was quiet. Bar open 24 hours. All hotels in Vienna are expensive and this was one of the lower priced hotels close to centre and old town area. Comparatively good value.
Not much space for clothing, just a hanging rail with 6 hangers and a high shelf.
9 November 2024
Very good
there are doors on corridor closing different sections. My room was very close to one of those and you can hear well those doors opening and closing from early morning.
5 November 2024
Fabulous
Modern interior of room
The entrance
5 November 2024
OK
Location and public transportation.
Sink was clogged when I checked in, had to ask from reception to fix it the following morning. No desk or table for laptop, no convenient shelves/cupboard for clothes.
4 November 2024
I love the Ruby Chain concept and have stayed in various Ruby hotels in Europe.
Location is excellent, only a few minutes away from the centre and all means of transport
29 October 2024
Modern, friendly and well run hotel in the heart of Vienna. Perfect for a short break
Nice room in very modern nice hotel. Well located and providing nice bar area with friendly helpful staff.
Nothing really, it ticked all the boxes
23 October 2024
Very good
It was very different having a bar to check into hotel but quirky and nice. Staff were happy and helpful.
Breakfast was very limited and had to enter through back door later at night.
15 October 2024
Great, quirky hotel, located within good walking distance to the main city centre, restaurants and bars.
The location to the city centre and underground train station. The room was clean and comfortable. The downstairs lounge area was comfortable and quirky. It was lovely. The reception staff and the young guys at the bar were friendly and helpful.
The room shower/bathroom setup was strange. It was ok, but too much water went into the toilet area from the shower each time. The area was quite small. Not a deal breaker though.
10 October 2024
Practical choice.
Modern functional room. Big bar. Convenient location (metro, boats, airport bus 5 minutes away …). Walk to the central tourist sights.
Washbasin in the room.
8 October 2024
Fabulous
Very good location, quiet and peaceful, good breakfast, extremely comfortable beds.  
5 October 2024
Great place to stay and highly recommend
Clean and extremely convenient location with good ancillary services such as breakfast
2 October 2024
Fabulous
Perfect breakfast
they dont have slippers
22 September 2024
Good hotel and great location
Great location, good facilities and service
Shower cubicle not really very functional - poorly designed and difficult to regulate water temperature
13 September 2024
Great stay, perfect location, clean and comfortable
Room was perfect for what we needed - clean and comfortable, great location. We didn't eat at the hotel - but liked the little coffee room.
Not that I didn't like it - but very strange to do a self check in - this was our first experience of this.
11 September 2024
The stay was good overall.
The location was perfect. The staff were helpful.
The noise from the drilling of the roof top.
9 September 2024
Overall a great modern option in a good location. Very expensive.
Bar/reception area was lovely. Rooms were modern, clean and comfortable. Great location.
There was significant construction work happening at the hotel which was not advised until AFTER the booking was confirmed (not refundable). Luckily I was out all day but imagine the works would have been very disruptive. It also resulted in my room being essentially dark, as the work was directly outside my window.
7 September 2024
Enjoyed our stay. Looking forward to the nice deck they are building on the roof. I would return.
Hotel was in a great location. Breakfast was outstanding and for the most part the room was nicely done.
The shower was in the room and separated by a shower curtain and glass. It was a bit different but very easy to make work.
5 September 2024
Great Location, But Disappointing Amenities
The location was perfect, and the room was comfortable and clean
I was disappointed with the entry and lobby, as well as the breakfast. The open-view shower design was uncomfortable, especially when staying with friends or family. Overall, the experience did not meet the standard I expect from a 4-star hotel.
31 August 2024
Great central location, friendly and helpful staff, great breakfast.
Great central location, friendly and helpful staff, great breakfast.
20 August 2024
Very good
Location was great. The “feel” of the bar area was great.
15 August 2024
Very good
Great location and friendly staff.
You cant cover bath with anything. Be careful when you choose room.
13 August 2024
Modern and clean, but lacking in certain classic hotel features.
Great location, close to everything. Clean, well maintained hotel with an excellent bar and a great environmental policy that allows you to exchange 2 cleaning days for free cocktails at the bar. Relatively modern with a vending machine for your floor, great amenities such as a 24/7 bar, electric guitars, game nights…
Expensive for what it offers. Relatively small, strangely built rooms. Shower often leaks into bathroom. No cooler.
8 August 2024
Fabulous
Comfortable bed and nice amenities. Great location. Room perfect for one person
6 August 2024
Good location with fair price. Modern facilities.
The location is perfect. The facilities are modern style with good Marshall music player. The room is clean with AC. The front-desk staff is super nice.
23 July 2024
super cosy and lovely staff. beautiful hotel.
super nice staff, let us check in a few hours early as well. the rooms were so nice and spacious, especially considering the cheap price we paid for it. bathrooms are super clean and staff gave us 2 free drinks! def recommend.
hard to find the check in location. they close the main entrance at night, and me and my friend went out and came back late and couldn't find the proper location to get in. we ended up spending half an hour trying to find the side entrance.
18 July 2024
OK but not great.
The staff were friendly and the beds were confortable.
Didn't quite deliver what it promised. We had a "Wow" room but didn't really get the "wow" affect when we entered. The shower door opened into the toilet. Seems like they were trying too hard to make it different/unique. Also not easy to find the entrance to the hotel. Finally I had to fill out all my personal information at check-in on their computer. I don't understand why they do this when they already have all this information from booking.com
15 July 2024
Fine
Location
Nobody told/explained us how to enter the hotel after 10 pm
2 July 2024
Lovely but short stay
Very nice staff and the room very nice,clean and comfortable
26 June 2024
Fabulous
outstanding service
nothing
24 June 2024
Very recommended
Was a great stay! Room was clean and super fashioned. The whole hotel is decorated and very nice to get into. Everything worked perfectly, comfortable bed.
There wasn’t a mini bar
21 June 2024
Great Central Hotel
So central ..spotless clean. , staff were lovely, food was lovely too.. hotel was under construction and entrance was hidden.
The shower's cubical and toilet was glass ..
19 June 2024
Good stay
1- Room was nice and size was good. 2- WIFI was good and reliable. 3- The hotel is close to the city center and there is a metro station not too far. 4- Bed was comfy and pillows were good. 5- Staff were nice. 6- East check in and out process.
It was one night. Can not say much about breakfast.
11 June 2024
Very good
practically everything was very good
practically everything was very good
10 June 2024
Fabulous
Very nice staff, easy check in/check out.
-
7 June 2024
Well located hotel in Vienna
Great location and a comfortable room.
6 June 2024
Pretty Good value for money
Location Nice rooms Good breakfast
Dark hallways
Hotel facilities
Food & Drink
- - Bar
- - Snack bar
- - Wine/champagne (additional charge)
- - Coffee house on site
Services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Vending machine (drinks)
- - Vending machine (snacks)
- - Daily housekeeping
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Non-smoking throughout
- - Air conditioning
Parking
- - Parking garage
Activities
- - Live music/performance
- - Bicycle rental (additional charge)
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers
- - Delivered food is securely covered
- - Access to health care professionals
Reception services
- - Invoice provided
3 January 2025
Very good hotel to stay in Vienna city centre