Motel One Staatsoper, Vienna

Location - walking distance from major attractions in Vienna central

Our rooms were in the basement. Despite having a small window, I think that we should have been warned about this fact. They were also quite small and the bathing products under the standard

Great location and great facilities Breakfast was excellent and good value

The mattress was very soft and won’t suit everyone

Location, cleanliness, modern style, confortable room

Lack of safe in room

The hotel was fabulous, clean, and in a great location. The staff were very friendly and helpful 🙂

Nothing.

Friendliness of bar/breakfast tender.

The location was great, it was in 2-3 minutes walk away from the city center.

The room was very small, and there were no facilities for making tea or coffee

Lovely building, helpful staff, fantastic location.

We booked two rooms for four people with no breakfast. My in laws got the room that was booked and shown in the app. We got an free upgrade which had a bigger bed and and the room was larger. Everything was clean and the staff was friendly. Nothing exceptional but for a few days totally worth it. Location is great with underground train lines, light rail and Bus Service only a few hundred meters away.

location

Excellent breakfast. Very good location. Plenty of comfortable seating areas and the bar staff were really friendly, efficient and helpful. Everywhere was very clean and the staff were all very efficient and helpful.

The bedroom was very small and basic. Nowhere to put clothes. 3 hangers but no wardrobe so I could not unpack my case. The shower was excellent but no shower cap supplied.

From checking in to departure, everything went well.

Steps in breakfast area made carrying food both difficult and dangerous for older folk.

The hotel was immaculate - so clean and we loved the modern design. It’s in an excellent location close to the opera and city centre. Our room was on the 4th floor and was quiet and the bed was super comfy. The bar was lovely as well with a great selection of spirits. Tip: ask for tap water or you’ll be charged €6.50 for a 70cl bottle.

Nothing.

Excellent location for the Staatsoper, very comfortable and modern - a home away from home on the Ringstraase

Difficult to find my room through all the fire doors - but I can’t object to safety doors

Conveniently located near the opera house and across the street from a parking garage (not included in price of the room, but it was worth it so we didn’t have to walk across the city to find a place for our rental car — also it was not the hotel’s discounted garage, which is a few blocks away). The bed was comfortable, and the windows were able to open to enjoy the views. The street market is just around the corner and the opera is steps away as well as the metro and tram stops. Great location for tourists to see the city.

The room was quite small, but typical for a big city.

Location, since it's one block form the Staatsoper. And each time I go to Vienna is to go to Staatsoper for some performance. The personnel at MotelOne is overall very kind and helpful. Some of them a little less but maybe they have to learn better. On this trip I was especially unlucky because on the arrival day, my wallet with cash and credit cards was stolen in central Vienna. And I needed the help of the girl at the reception to scan some document to be sent to the insurance. And she was extremely kind and understanding. Many thanks ! And I always like the lounge of MotelOne. Nice personnel and nice ambiance

Spacious common areas with beautiful interior design details.

Somewhat disappointing was the poor choice of hot food for breakfast (only boiled eggs) but the fresh pastries were nice.

Excellent location, near Musikverein.

No tea, coffee in the room.

Modern with classical touches..

Nothing

Bed slept super good very nice team for and Bar very good Close to center close to airport

No

Great staff, very comfy bed, ideal location.

Nothing.

It was spotless and very central. The staff were great too.

Everything. Breakfast was gorgeous.

Great location and good value for money. Very clean and staff were accommodating - they let us leave our bags after check out.

n/a

Location and Common areas

Room and bathroom are quite small

Very stylish. Larger bar area. Fab location.

Everything was very nice and clean.

Breakfast and it was well worth it. Excellent

Hotel in the heart of Vienna, excellent location. Nice design, beautiful old building, reconstracted with taste. Breakfast was good, wide choice of pastry and bread, lots of choice for vegans as well. Very nice waiter who was walking amoung people offering sweet pastry or fruit - original, personal approach, we liked it. Price - quality very good, our stay fulfilled our demands.

We missesed a bit wider choice of warm meals for breakfast - like scrambled eggs, sausages. There were only cooked eggs.

Excellent location, design hotel

Nice location, great lobby, nice atmosphere

small rooms, not any mini bar in room, poor bath amenities

The rooms were large and had lovely views of the city. Very close to all main attractions, modern, clean, great lounge areas

One of the members of staff were abit rude when we asked to leave our bags which is a service they offer anyway

The location is great, easy to get from the airport with public transportation, and in a central location to walk around the city.

The room was in a good size but the toilet and shower is in a bit small space. There is no minibar or similar in the room to save something cold for latet

Lage excellence

Location!

Location, staff, bartender, receptionists

-

Very close to the State Opera House, so very convenient

Slightly bigger rooms

Everything was perfect, 2nd trip within a month

Nothing. The breakfast is a little pricy

Perfect location in the middle of the city

Nothing really

Quiet and clean. The location is great as you can go any direction from the hotel.

They didn't provide shower kits and slippers, the floor was cold due to winter time.

Fabulous location right at the Opera and within walking distance to the Hofburg and other attractions. Glamorous design in the lobby, bar and breakfast room. Howvever the best were the exceptionally motivated, helpful and friendly staff!! Congratulations to the entire team!

The location is perfect for a city trip. It’s just a one minute walk to the opera, or if you like to go shopping just a 2 minutes walk to one of the most popular shopping streets.

Location

No room safe , no room phone

Location, convenience, helpful staff

Great location, within a 15-minute walk to some major attractions. The environment is very clean, and the accommodation is spacious with beautifully designed rooms. There is an elevator for easy access between floors, and the internet is fast and convenient! Overall, it was an excellent stay and highly recommended!

Everything! Great staff, fab location, lovely room! Couldn’t complain

Nothing!

The bar at hotel is excellent

Yeah really beautiful. Nice room.

Bit cold in the lobby so I didn’t use the bar. Could have had comfier seats.

Clean and spacious room! Happy that the room was cleaned everyday. Really happy with the breakfast. Near to the city center which was really convenient. I usually choose motel one to all the countries that I travel. Thank you for everything!! Wishing to visit again.

Beautiful building..a lot more impressive than the photos..the lounge and reception area are amazing. Rooms were lovely and roomy..and the staff were exceptional..from reception to the bar staff...excellent..highly recommended this hotel. It actually surpassed all expectations

Nothing

location & breakfast great.

Size of the room, lack of shelf

Excellent location

No hot breakfast