Hotel Motto, Vienna

Everything

No hotel lounge/bar to relax

Details are wonderful!

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It was unique, stylish, and memorable. The bakery was out of this world. They even came around with a cart of free drinks to your room in the evening! You could tell every last detail of this hotel was well-thought out, and the customer service was exceptional.

Most things I wanted to go to were about a 15-20 minute walk, which was fine.

The aesthetics of the hotel/rooms and the restaurant. Also the location is great with lots of hip locations around (Bistro Fantasy etc). I loved the cocktail/drinks offers going through the hotel corridor ✨

I’ve found the two gym machines too little, they - in my opinion - should be replaced with non-manual machines and also one cross trainer. Also, the spa door should be always closed to the gym as it unnecessarily heats up the gym.

Lovely staff, unique funky decor, lovely rooms. The hotel manager made us all homemade cookies on Christmas and they were delicious and so thoughtful!!

If you like to leave your windows open maybe ask to be on the back side of the building. Beautiful view from the front but on a major bus route and is loud all through the night. It's mostly ok with the windows shut.

Staff were great and we loved the cocktail served to our room. The top floor restaurant was excellent. Our room was compact but worked well.

The location was a bit out of the way, but it was helpful to have the metro right at our doorstep. Our son's room was very small. We were disappointed not to be able to use the spa on Saturday due to a private party on the top floor.

Design, Staff, Comfort, Location

No Room Service or Easy Coffee Access

Very nice and stylish boutique hotel with great amenities. The staff from check-in, to the restaurant where very friendly and helped with any queries. The location is perfect for a city visit.

The rooms were comfortable and well equipped and the restaurant although I recommend booking for dinner as we couldn’t get a suitable table either evening was excellent for breakfast.

Reception were distant and didn’t bother to look up from their pc’s on leaving and returning to the hotel which I think for a tourist accommodation provider ime helps make a little difference to your stay for guests or maybe it’s the Austrian culture perhaps.

We didnt take breakfast we used the Motto deli. However we did eat on the 7th floor restaurant, Chez Bernard one evening and has an excellent meal with superb service.

There was very little to change. The only minor thing would be to change the coffee cups in the hotel rooms to ones which have handles, or provide guests with gloves!

Friendly helpful staff, nice bar restaurant, lovely building. Great location for getting around the city

Style and breakfast

Rooms are a little bit small

Staff are exceptioal, dinner at Chez Bernard was fantastic and the breakfast for two was delightful. Location is excellent for local restaurants and the metro line.

Pillows were very uncomfortable.

Location excellent, friendly helpful staff. Rooms were clean and luxurious. Hotel bar was fantastic- we didn’t eat but hopefully next time!

Great location , rooms were so lovely and had everything you could wish for - the most comfortable beds we have ever stayed in anywhere! Very easy to access airport by train, walkable distance to a lot of Christmas markets, nice cafe Ritter across the road

Cleanliness, comfortable beds, chic design rooms. Location

A/c was not particularly cooling, perhaps off during winter. We found the room a tad warm.

Staff were fab, nicely decorated rooms, quiet, comfortable, very easy to get to.

Nothing

We enjoyed four very comfortable nights here. The hotel is in an excellent location right next to an underground station, with easy access to the attractions of the city and the airport. The rooms are stylish and very comfortable, and the hotel staff go out of their way to ensure you have a great experience. We would definitely come here again!

Absolutely fabulous hotel. Staff were incredible. We felt so relaxed in this beautiful hotel, the ambience was perfect for us as a couple. The reception staff are all wonderful. So helpful and fun. The bar was just a beautiful place to end each evening, relaxed, but vibrant. Wonderful staff to chat to.

nothing

Breakfast at Chez Bernard was exceptional, lots to choose from and excellent quality. Staff were first class, always with a smile, polite and respectful. Nothing was too much trouble. The attention to detail beyond belief, at breakfast even the straws matched your juice/smoothie. Lovely touch, Santa left a small sack of goodies on our door one morning, contained, a lindt santa, waffers, satsumas and monkey nuts with a label on saying 'hohoho'. Decor of the hotel was fabulous, EVERYTHING you could wish for. Mini bar so well stocked. The TV behind a mirrored cabinet was pure genius. Loved the materialled walls so luxurious. A glass of fizz on arrival was such a lovely touch, whilst we checked in. Location was perfect, most sights within walking distance and right next door to the train, could not hear anything, so well sound proofed. Slippers and robes supplied. Would recommend booking Chez Bernard's it is so popular and well worth a visit. Would definitely recommend, you will not be disappointed. The hotel arranged a taxi from the airport to the hotel, made transfer so easy.

As Chez Bernard's is so popular, it would be nice to have a guest lounge to relax.

I loved everything

Nothing

Loved my stay! The hotel has a unique, beautifully curated décor, and the spacious room was full of charm. The rooftop is stunning — perfect for a quiet morning coffee with a view. The staff were warm and genuinely helpful, and the whole place feels both luxurious and cozy. Great location too. Highly recommended!

Nothing

We absolutely loved our stay at Hotel Motto. The boutique style gives the whole place a special charm, and the little touches like the surprise Santa Klaus gift made it feel even more personal and thoughtful. The location is perfect for exploring the city, with public transport right on the doorstep, making it super easy to get around. Everything was spotless and well maintained throughout our stay. The restaurant is fabulous from delicious breakfasts to great dinners and lovely evening cocktails, it quickly became one of our favourite spots. We truly felt well looked after, as the staff were friendly, attentive, and incredibly helpful. Our room had this glam, cute vibe and came with everything we needed for a comfortable stay. Overall, Hotel Motto exceeded our expectations, and we’d happily stay again!

N/A

Great location to explore the city. Rooms were wonderfully appointed, beds super comfy & esthetic very appealing to the eye! Extremely close to Ubahn station too!

Shelf in the toilet room would have been nice.

The little touches were great. I loved the decor and the staff was so helpful.

The room was so hot. They turn the AC off in the winter and we had to open the window to the loud street below to cool it off.

My room was very lovely, the decorations are really nice

The bathroom had a very weird smell and i did address it to the staff but nothing happened. There was one receptionist that wasn’t very friendly, barely smiled and did not make me feel comfortable. Maybe the staff needs more training on how to be hospitable and welcoming. The location is not the best in Vienna. Most of the main attractions are almost 20-30 mins away.

Everything about this stay was amazing, celebrating my birthday here was the best decision! Thanks to jennifer and the team for being super friendly and delightful!

Nothing all was spectacular!

This is a gem of a hotel in Wien Location staff and the location of the hotel is walking distance to great restaurants and bars The room was excellent I had a very quiet room on the top floor. Staff was always helpful with questions.

Nothing

The hotel was in a great location and staff were friendly and very helpful. They gave us recommendations for restaurants and Christmas markets and even for things to do in Salzburg, our next destination! We loved our room, it was cosy and the beds comfortable. The hotel was beautifully decorated for Christmas - very atmospheric for this time of year. We had breakfast each morning in the restaurant and it was delicious. Highly recommend.

Nothing, every thing was terrific

It's our favourite hotel when staying in Vienna - it's like stepping into a 1930s French movie just exceptional Wouldn't stay anywhere else when visiting Vienna

We love everything about this hotel

Stunning hotel! Excellent location, Clean, functional rooms everything you need in the room, The design is amazing thought and creativity has been put into every corner.. Lovely! Courteous reception staff! One evening they treated us to drinks on the house that arrived at the door in a bar cart A pleasure!

The pillows are not comfortable at all!

The unexpected visit of a bar cart in the room and that a staff member made some cocktails in the room was such a nice experience

The pillows were very thin

The hotel is situated on a large shopping street with everything you need and directly off the metro line which makes getting from and to the airport so easy! The rooms are gorgeous, every detail is thought of and the chic vibe was what we were looking for.

I liked having an individual comforter so that I didn’t need to share but it was a little too narrow - I would have preferred the next size up in order to wrap myself up in maximum cosy mode.

Nice rooms, great restaurant!

All good!

Great atmosphere, amenities, comfortable bed. Staff was very warm and helpful. Great location. Room was quite small but very pleasant. Wonderful spa and fitness room. Meals at Chez Bernard upstairs were wonderful, with a great view, and bread and pastries at Motto Brot just next door were fantastic.

The room was small and the toilet not located directly near the sink, but that didn't matter very much as the fixtures and room decor were so pleasant.

Extremely friendly staff! We got engaged and they celebrated with us like family!

A pair of tights were left under the bed not belonging to us….

The location, service and amenities

Nothing .. perfect

The hotel is so unusual- unique! It’s a perfect place for couples only. Wonderful and sensual place. Loved all the little details. Definitely a place to come back to. Restaurant was fantastic and food is delicious!

I would strongly suggest to have hygienic shower in the toilet. It would make lots of things easier.

We enjoyed the delicious offers from the next door bakery.

Nothing that I can think of.

The staff were incredibly helpful, efficient and friendly . The rooms were lovely, well equipped, well furnished and very clean. Lovely products to use too.

We loved everything.

A fantastic place to stay! So convenient to all the attractions around Vienna and in a great area. The room was top notch, clean and very well appointed. The styling was very cool and it was clean, and the high ceilings really add a feeling of grandeur. The staff were all very friendly and happy to help with anything and knew the area well. There's also a classic Viennese coffee haus across the road which was a great surprise, and not too busy for a quick stop after a long day. Top tier!

Nothing - will definitely stay again.

Architektur, style

The interior Literally EVERYTHING

Nothing

Stunning building and accomodations

The location was great and centeral. The hotel is so beautiful and so are the rooms! The staff - Jennie and Johana we so kind, sweet and helpful!!!

Being a repeat client makes a difference. Goodies in the room and drinks prepared in the room

Excellent

Excellent pillow and duvet.

Fantastic room, spotless. Helpful and kind staff.

Everything was great, especially the restaurant.

The rooms are very small, barely enough room to open up a suitcase.

Beautiful property amazing restaurant and bar , staff very happy and helpful

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