Hotel Motto, Vienna

• The location was incredible!! Bus station, metro station less than a minute’s walk from the hotel- and if you just wanna walk around the city you are located right in a central street with plenty of shops, supermarkets, restaurants and in a vibrant and simply fun strolling area. Also, close enough to walk to most of the attractions and catch more of the city’s amazing views on the way. • The hotel itself is beautiful and designed in a romantic architectural style with a modern twist that gives a sense of calm, you can see the thought behind the small details. • The room itself is well planned and not small, beds were comfortable, there was plenty of closet space and the air conditioning worked great which is important since not all places throughout the city even had air conditioning. • The service at the hotel was exceptional! You were always welcomed with a smile and willingness to help and serve the best they could, whether at the reception or the restaurant (which btw was really delicious and not at all pricey compared to other breakfast places in the city) As for the value for money, completely worth it! The hotel itself in comparison to other hotels that I’ve checked in the area even cost less than most other places

Nothing! Everything was perfect 😍

Great hotel. Staff couldn’t have been friendlier. Always there to help with questions or suggestions. Would stay here if ever going back to Vienna

Property was in a great location right beside a metro. Nice places nearby to eat and very easy to travel around Vienna from the location. Rooms are very nice and could’ve spent longer here

Bar Restaurant

Rooms are small

Elegant decoration. Classy and stylish altogether. The rooftop bar and garden. The welcome drink. The friendliness of staff.

Pricey room bar

The staff were very attentive and the room was very clean and stunning. The location was perfect for travelling around the city and the dining area is very nice.

The room lacked an adequate trash can and refrigerator. The refrigerator only hosted items for purchase leaving very little room for food. Other than that, the room was great.

Stunning hotel. Everything was super high quality. Beautifully done with lots of attention to detail. Faultless

Nothing

Beautiful!! so unique and well kept. the restaurant was amazing too we went 3+ times

Beautifully decorated and appointed. Lovely building, sympathetically restored. Great attention to detail in the room. Roof bar was great atmosphere and amazing views. Really conveniently located close to the underground - and top breakfast at Motto Brot. Thanks so much - we really enjoyed our stay!

Nothing! At busy times, best to book a table in the bar.

Location, decor and comfortable rooms

Nothing

Amazing hotel, great facilities and services.

The staff

Hard couch in room

Great location. It’s on Mariahilfer street (pedestrian zone with lots of shops). It’s 10 minute walk to the market (interesting food there) or you can take the subway to the city center (3 stops). Subway entrance is a cross the street. We strolled down the Mariahilfer street to downtown (cathedral) and came back by subway. Hotel has its own bakery with really good coffee (I’m a coffee fan). The bakery has a terrace on the Mariahilfer street. We finished the day in a hotel’s rooftop bar. If coming by car, a garage entrance (with lift) is across the street.

Nothing

We experienced very poor customer service from the Restaurant nightshift staff. We waited almost 2 hours for our supper, they went to the incorrect room number.

Well designed Clean Beautiful tiling Romantic

Hallway was a little bit too dark

The rooms were beautiful and the extra touches added for our honeymoon were a great welcome

Not a lot of storage space for bags

We enjoyed our stay in such a modern and lovely room with all what you need. The location is great to access the city centre and the room is big enough to spend the time comfortably for work. Plus friendly and helpful staff!

It was a shame to find some spots in the linens and towels, but still acceptable. Equipping more plugs in a room would be helpful.

Super stylish, modern and contemporary furnishings. Kooky. Great breakfast and roof terrace. Staff were great, especially the night manager who was full of energy and passion for Vienna, despite our time of night of arrival.

The gym, sauna and steam room is small (the steam room only fits 1 or a couple), we were hoping for more of a spa experience. That said, it was the perfect end to a day of sightseeing and no one else came in while we were there.

The location of the hotel is very central and the metro station is just around the corner. Very convenient for sightseeing. The bed and the shower are all very comfortable. Breakfast on the 7th floor was also surprisingly good! Will definitely choose this hotel if I come again to Vienna.

Nothing

Hotel was very clean, located in the city centre, close to u bahn

In the room there was no space for 2 suitcases and breakfast not included for the price

This was a nicely designed, comfortable hotel in a good location. We arrived just after 7am after a long flight and catching the train from the airport and our room was ready, HUGE bonus! Sandra on reception was so friendly and helpful as was the other young woman who checked us out, lovely.

The room was very small but I knew that when I booked it and it was only for two nights.

It’s new, we liked the design, it’s cozy. They really paid great attention to the details when they made this hotel. The staff in the hotel is very nice, but unfortunately at the rooftop restaurant, they don’t have a nice attitude, from the manager to the waiters. The only nice waiter there was the asian lady who was extremely nice, but other than her, all the men were super rude.

It’s pretty far from the center (30 min walk in real life) and the area is a bit scary at night. We didn’t feel comfortable when we were arriving at night back at the hotel. We wouldn’t stay here again because of the location which is a pity because the hotel is really nice

Amazing. Its a chick boutique hotell and so close to everything. 👏

Great location. Roof top bar and restaurant. Lovely rooms, eclectic furniture and decoration. Staff very helpful. Right by the metro and an English cinema.

Nice design, good restaurant, clean, walkable to the city center.

One of the best hotels in the city. Good restaurant and beautiful rooftop with panoramic views of all of Vienna.

Nothing.

Lovely comfortable and sizeable room including to relax in if needed. Staff were great and G&T on arrival very nice treat. Lovely old building but with good facilities including lovely rooftop bar.

Nothing

We loved the staff both of the lobby, cleaning staff and the amazaing rooftop restaurant staff! This was one of our best experiences from the human point of you. The location is perfect and in a nice part of the city, 20m from the metro station. We highly recommend!

The only pity is lack of a breakfast included.

Lovely ambience. Very quiet and comfortable . Great location Fantastic rooftop bar

No option of breakfast inclusive in the hotel

Loved the decor it was something a bit different.

The towels provided were tiny, what I would call almost hand towel size. For the price and paying for a deluxe room I would have liked an actual bath towel.

Fantastic rooms, staff super helpful, great location and the rooftop bar and restaurant are all great. And to top it off was good value for money. Highly recommend for a stay in Vienna.

Nothing.

Absolutely beautiful hotel with the most immaculate vibes and decor oozing with opulence. The rooftop bar is absolutely incredible. Everything was 10/10

The location, the decor, the staff

The pillows

Beautiful spacious room - top quality interior design Excellent public transport options in immediate vicinity Staff , restaurant , roof top bar, - fabulous Ground floor coffee/ Viennese bakery great way to start the day

Everything about it

Great hotel We loved it Great location Thank you so much

the hotel front desk staff was extremely helpful, understanding with requests given my special circumstances. great at problem solving. the view from window is very austrian. location is perfect - walkable to lots of fun places and convenience stores, famous gelato and bakery, multiple subway (u-bahn) entrance right at hotel doors. popular even at night. queit, blackout curtain. great shower pressure. have a decent restaurant and bakery at the hotel. dry clean service. great lighting in room. room overall looks tidy, aesthetic pleasing, and comfortable -- would have been perfect if not the fabric and silverfish issue (see below).

the fabric on the wall and bed frame makes the room prone to sliverfish.. which I ran into a couple times at toilet at night. it is harmless but still makes me less relaxed at room. the fabric looks hard to clean which raises cleaniess concern. the staff at the hotel restaurant and bakery can sometimes be a little cold. the dish quality at the hotel restaurant is not very consistent, sometimes impressive, sometimes weird - even got a fly onto my soup once. the tv screen was on at check in, even if you don't turn it on - then gives an unexpected bright light through the closet at night -- was scared and annoyed - but once i turned it off its fine. no in-room service, need to go to restaurant.

Stunning hotel in the perfect location. The room was gorgeous, the shower was the best ever! Had a fabulous nights sleep and the food was exceptional! Would definitely visit again.

Everything was just great

Reception staff were exceptionally friendly and welcoming, especially Johanna. Our room was fantastic, the size and comfort more than matched the price. The whole hotel is beautifully designed.

The cleaning was not made every day, I saw the dust accumulating on the night table during the 5 days and I’m allergic to dust …

Stylish unique room, and finally apart from everything else I've wanted from a hotel room....A RADIO...finally!!! Brilliant!!

Location and style.

Rooms are a bit small, but still ok.

Incredibly stylish without sacrificing comfort. I will dream of that shower for a long time. The location was excellent, a simple 15 minute walk from the Ringstraße, and on a lovely walking street with great shops and restaurants (and right above a metro stop!). Rooftop bar was lovely as well and make sure you try the Rosita cocktail at Chez Bernard!

Nothing - one of the best stays I’ve ever had.

Wonderful building, rooms are well designed and very clean

Lovely hotel. Room was beautifully decorated. The location was perfect for us. It's above a metro stop, so all parts of the city are easily accessible.

We didn't have any complaints whatsoever.

The hotel was beautiful! The staff were incredibly welcoming and kind. We were greeted by a member of staff with welcome drinks. I believe her name was Johanna and I would like to thank her for her outstanding restaurant recommendations, my mum and I had such a lovely visit!

Beautiful hotel with exquisite details - stayed in an art room which we’d highly recommend.

Beautifully finished with glorious interior.

Very friendly and accommodating staff. They speak perfect English.

The location was a bit further away from the center than we expected. But it was not so bad

Amazing property, with a super eye for all details!

Nothing

I love everything about this hotel. Chic and stylish. Great receptionists who are efficient and responsive. The restaurant on the 7th floor offers excellent choices of breakfast and dinner. Love the terrace view on the 8th floor. The guest room I booked is really nice.

Everything is top notch.