Hotel Motto, Vienna

Room was lovely

Bed had a big dip in it, no bins and they didn't take rubbish

Very nice decor and the staff is very friendly. The bakery and restaurant are both amazing with great gluten free and veggie selections

Nothing

Beautiful hotel, well located, the room was comfortable and well designed and the best part is the restaurant and bar on the top floor. Everyone is friendly and professional and we really enjoyed our time.

Nothing, all was good

The location of the hotel is perfect, very centric yet still calm, the metro stop is right next to the hotel which is very convenient. Our room was clean and spacious, the bed was extremely comfortable. The breakfast at the Chez Bernard restaurant were very delicious. Very attentive staff and the hotel also has a parking garage very close (you get a special price as a guest).

The only downside is that the restaurant at the hotel can get quite busy and overwhelming at some points as it is a regular restaurant, not only for the hotel guests.

The hotel is excellent with great design and a great restaurant.

The rooms were a little smaller than expected.

Well located beside Metro Station makes it very easy to access pretty much anywhere in Vienna, modern, clean and great restaurant bar

It would be nice if there was a casual coffee/ light snack bar in the hotel

Great location, wonderful room, friendly staff.

The room

the reception, a bit crowded. the corridor, requires key pass the lift to the floors, a bit confusing

We loved everything, attention to detail, great location. My partner and I had the most wonderful stay and we will come back

Nothing

Very clean and pretty

Nothing

Exceptional , staff lovely , everything was perfect

Nothing

Location for ladies who want to shop is excellent, right on the shopping high street. Attractions were only 10 minutes away by taxi

There is a very small sitting area by reception next to the entrance which caused a serious draft

Great location. Friendly staff. Comfortable room with a great shower.

Nothing

Perfect

Nothing

Loved everything about it

Nothing, it was perfect

Comfy bed. Beautiful and interesting interior, feminine and elegant. Interesting street view from the balcony. Nice options of welcome drink.

When we arrived, we found dirts on the sofa. It seems that they missed cleaning it. But they cleaned it right away the next morning after we reported it. Wall decorations seem less maintained.

cozy

flawless and full of character. great restaurant

A fantastic hotel. Beautifully renovated and decorated, with excellent amenities. It’s in a great location from which it is easy to explore Vienna. I would recommend it to anyone staying in Vienna.

Everything was perfect. The hotel was well appointed. The decor was superb and the staff could not have been any better if they had tried. The meal in Chez Bernard was delicious. Everybody was welcoming and helpful. We truly felt looked after. The beds were so comfortable we slept well with no aches or pains. I would stay again in a heartbeat.

No complaints

Wonderful hotel in a great location. We stayed in a junior suite and it was perfect - beautifully decorated and furnished and very very comfortable. Great size and the bathroom with roll top bath was amazing.

N/A

Staffs were very helpful and friendly. The rooms are really tastefully decorated, clean and comfortable. The room sizes are actually bigger than we thought they would be, the spaces are really well-thought out.

Location is great, in a way that it’s right next to shopping street and subway. But it’s a 30-minute walk to the inner city so maybe not super convenient for first-time travelers. And it can be quite noisy at night. But if you plan to stay for quite a while, this is a really good option. Would definitely return here myself.

Beautiful room in a stunning building. Decor & features in the room were really good. Comfy bed, so quiet for city location and we had a great sleep. Ideal location above ubahn station so easy access to all of Vienna. Close to lots of bars & restaurants. Staff friendly & helpful. Sauna & steam room were a nice treat at the end of a long day exploring in the cold.

Layout of room. Toliet in one corner but sink & shower at the other end. No room service. Wanted fresh milk for coffees but have to go to reception to collect.

Very well decorated. Small space but functional and cool.

Not in love with the location, but it is not that bad. There is a curious smell in the hallways.

Beautiful room

What an amazing hotel in the center of Vienna. The rooms are beautifully designed. There is an entire design language that was developed for the hotel. For example, some of the wallpaper motives appear again on the employee outfits (which were designed by renowned fashion designer Lena Hoschek). The restaurant on the top floor is breathtaking in every way - both the architecture and the quality of the dishes. Do yourself a favor and stay in this hotel. Absolutely recommended.

Décoration, location

No buffet breakfast, no pool

Beautiful hotel, clean and tidy, and felt luxurious. Attentive staff and situated in a great location.

There was nothing we did not like about the hotel. We couldn't pick any faults.

Boutique style, warm and welcoming. A home from home!

Difficult to locate the entrance on arrival

Fab clean hotel in an excellent location

Nothing

Beautiful hotel Amazing breakfast and staff

The hotel puts you back in time when art deco, art nouveau and Parisienne redecorate ruled. They room and staff are amazing and the overall design is stunning.

Nothing

I stayed two nights with my nephew and our stay was absolutely delightful. The hotel is charming and walking distance from the center and museum quarters. The subway stop is just next to the hotel making it super easy to get around. Our room was spacious and beautiful and it had a beautiful tub. The toiletries and the cleanliness top notch. I must say it has the services of a 5 star hotel. But the most special thing was Sandra from reception. She truly went beyond to make our stay more memorable. I had sent an email asking for an amenity for my nephew's birthday and she always answered promptly and with care and kindness. When we arrived (early) our room was ready and beautifully decorated with balloons which Sandra had made sure were of my nephews favorite colors and the cake. The extra touch of putting an extra heater just so we could find the room warm was really special. Her suggestions were excellent, and during our stay, she took so much care of us and always with a smile answered to all our requests. She is a true gem of the property. Sandra even took time to text us the best places to buy Sacher torte on our very last day and give us suggestions over the phone. You should hold on to her. Thank you so much, Sandra. We will most certainly come back. We didn't have the time to try the restaurant but we saw the ambiance and it was charming and elegant, next time we will for sure.

Great location, beautiful rooms, and very friendly staff!

Nothing!

This might be my favourite hotel that I've stayed at. So many nice touches and visually it was gorgeous! I would love to come back.

Lovely hotel, great theme and overall layout, staff are lovely and super friendly, loved our staff at this hotel and would highly recommend, location is superb right next to u bahn station so the whole city is accessible within a few stops

Food, breakfast wasn’t included in our stay which is fine, but we found chez Bernard on the 7th floor to be over priced for breakfast and most things, one solution we found was cafe europa around the corner nice vibe nice food and resonably priced, I wouldn’t let this stop us from staying again

Excellent location literally next to the underground

Style, design and location The restaurant was lovely

The rooms were very hot at night even with room temperature on lowest setting and pillows were not great

The hotel position is perfect... staff was very kind.. they clean every day . You have coffee mashine and tea every day refild for free...

It was cold in the room... Outside was -2 or -1 but in the room 20 degrees.... maybe 19... they give us heater but nothing.... restoran on the 7 flooor is very nice, but stuff that serves our table is to agreesive with questions... do you want to order... did you decide... nothing yet... please order something we are crowded.... you can't relax.... I was there 30 min and already nervous.... I think they could ease little and let guest enjoy..... nothing really bad, just to give a hint to hotel what can change to be perfect..

The design, the beautiful rooms, and fantastic staff who's service was amazing. Great location, great rooftop bar!

Nothing

The design of the room was beautiful, great location close to public transport, shopping and food destinations. The on-site restaurant is excellent. The staff were very friendly and accomodating.

good!!! dinner

Location was great, decor was lovely, the shower was extremely good!

The bathroom was a poor design, not very well laid out who wants to hear someone taking there morning dump, and then standing next to you washing their hand as the Sink was in the main bedroom, a truly bizarre set up and it let the room down massively for me.

Everything. Lovely room with stunning tall windows. Stayed in a deluxe double room. Staff were super, so helpful and warm. Hotel is stunning. Bar and food excellent. Great location, shopping on your doorstep and the underground also.

Hotel Motto is a delightful hotel that truly stands out. The reception staff are exceptionally friendly and go above and beyond to ensure that every guest feel welcome and at home.

The restaurant has a wonderful ambience, but enhancing the friendliness of some staff members could really elevate the overall experience.

Great location friendly staff. Perfect 👌

No complaints

Very central location. Friendly staff

very clean and beautiful boutique hotel. location was very convenient, right next to the train station. staff was welcoming and very helpful.

there is usually a wait for the lift.

Excellent location

It is quite quirky but in a lovely way, very comfortable. Lovely have the choice of restaurant for breakfast and other meals if required.

Nothing we didn’t like !