Grand Ferdinand Hotel, Vienna

Had such a nice stay, the breakfast was unreal. Staff so friendly and helpful, shoutout to Costas who served us breakfast both days, he was great. Would definitely recommend and stay again. Thanks so much

Excellent location Good breakfast Great staff

Such lovely helpful staff, gray location , beautiful restaurant with amazing views.

Brekkie was mayhem on Saturday morning! Felt sorry for the staff. Seemed to be under savage pressure. The comfort room has a shower in the bedroom right beside the bed. We found this really odd do we upgraded for a small fee to a different room. Shower was still open but there was a wall separating from the bed

Everything was exceptional—from the customer service, décor, and cleanliness to the breakfast and attention to detail. Loved it!

Nothing!

Location, facilities and staff.

Unreliable WiFi in room often nonexistent. Ok in public areas.

Very good location close to several metro stations and the old city. Fiendly and helpfull staff, good breakfast, spacious room.

There is no wardrobe in the room

The service from the front desk to the Limon lounge was amazing

NA

Great breakfast, very good location - we never needed any public transport, very clean.

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The location is perfect. Restaurant, rooftop bar and wine bar are just delightful. This is a return stay and also our friends came this time and many have stayed before as we loved it so much. The rooms are quirky. Great beds, shower is sort of in the room, this time we had a door, last time a walk in, private toilet, but room sharers who are not into public nudity might find it a bit off putting. Couples, it's fine! But the location is a huge draw, plus onsite food choices are excellent and great value. Don't miss the little wine bar next door that is a part of the hotel. Top tip, don't do B&B in the hotel, do room only and go to the wine bar for breakfast. Great eggs benedict etc!! Oh, and book the Schnitzel restaurant. It's ALWAYS full!!

Twice daily cooking smells in our room and a lot of early morning noise from below in the restaurant/kitchen. Room 501, comfort room, was facing the interior courtyard. The bottom of the courtyard is the main schnitzel restaurant and the smell of frying was awful, even though the food was amazing. I am surprised that having had the comfort room, not the basic one that we ended up with no view and smells! The AC was very minor and we like fresh air, especially in March in Vienna! We tried to close the windows but then were too hot!

The location is excellent, offering both convenience and a great atmosphere. The breakfast was delightful, with a good variety to choose from. One of the highlights is the stunning view from the top floor, making the experience even more enjoyable. The pool area is also well-placed, adding to the overall charm of the stay. Highly recommended!

Some of the staff made the experience a bit bittersweet. A more welcoming attitude would have certainly improved the stay.

Great goulash at sister restaurant. High standards with room and housekeeping

Room would have benefited from a view for the price paid. Fridge was noisy and a little dark

Location is amazing and the Hotel is beautiful. Also had an amazing restaurant where you can enjoy traditional Austrian cuisine.

Staff is not always patient and polite. Specially at the reception desk.

Great location

Loved the hotel! Super trendy, friendly and amazing location

Nothing

Rooftop bar and views were amazing. Great breakfast.

The shower / sink location a bit odd in the room but very clean and beds were comfortable.

The restaurant and location were both excellent

Breakfast was excellent. The staff were helpful and friendly. The room was comfortable and airy. The location is central - just around the corner from the Opera Hoise

The staff was very helpful. efficient , smiling . The hotel is very well located .

Everything was very good.

Every thing

Breakfast

They were welcoming and allowed us to check in house before the actual time, no other hotel will do so in the world. Staff are so friendly and amazing. The Location is next to tram number 2 and bus 2A So from there you can explore all of Vienna

The complementary water was sparkling and I had to buy still water to make coffee and tea. Also, the room are smaller than what you think

Room was lovely and modern, location was perfect and breakfast was delicious.

Friendly staff , very pleased

Helpful young lady on reception very welcoming

Location was brilliant, 5 mins from shops, 10 from train. Staff amazing, beautiful food.

Loved the location. When you walked into the hotel it felt expensive. Staff were happy to help. Bed was very comfortable.

Room was quite small not much room when we had 2 large cases. No kettle.

Very good location, quiet rooms. The best fluffy blankets.

Our room was not cleaned two days in a row. That was sad because we were out from 10 to 15 and really hoped someone would bring new towels in between but sadly no.

Location is excellent, walking distance to many attractions downtown. The restaurant of the hotel is a must go for schnitzel and tafelspitz. Rooms very clean, nice decor, rooms are spacious. A tip for the guests who would like to try the schnitzel but can not book Meisl&Schadn, the main restaurant, which was very crowded when we visited: the smaller restaurant, Gulasch & Sohne, has a shared kitchen with the main restaurant and will serve you the same schnitzel. This restaurant also provides good option for breakfast.

The electricity switches did not allow the night lamp to be lit by itself. But this is a small thing, really.

Location 10/10 Room 10/10 Room number - 706 View 10/10 Food 10/10 Staff 10/10 I’m in love with this hotel Everything is excellent Thank you so much , With Love From Armenia🇦🇲

We loved the room which was on a high floor and this was very well sound proofed. The view from breakfast was beautiful.

We understand the high cost for breakfast because of the view and surroundings. Nonetheless, I had to ask staff for our poached eggs on smashed avocado which arrived cold. moreover, I had to constantly prompt staff for assistance which is poor considering the cost of breakfast and our experience of other hotels around the world !

Room,location,restaurant

Very good service and perfect breakfasts. Very good location near all main sightseeing and the centre. Cozy and clean room. If you want authentic Austrian hospitality it is for you!

Location and style

No space in the lobby or bar

Great stay. We especially enjoyed the restaurant.

Very good located

Breakfast, location very good, staff polite

The ceiling a bit depressive, in discordance with room design, didnt like the shower to be outside the bathroom, lacked privacy, a bit dusty and the cups spoons not cleaned after use( found the cup dirty upon arrival)

The location was great The reception staff were also great

The housekeeping staff need much more training they were inconsistent and sometimes even sloppy This was my only complaint about the hotel

Location, cleanliness and pricing

Ideal location, staff were very helpful and happy , lovely continental breakfast , room spotless

Lovely comfortable, spotlessly clean room in great location. Also a lovely restaurant.

Staff were ok but quite brusk and didn’t really make an effort to be friendly. Just ‘efficient’. The restaurant was lovely but again the staff were not that attentive. There were lots of free tables just before 9pm supper time and we were told we couldn’t sit in the restaurant and told to carry out plates of soup up to our room. Then a waitress said we could perch in the hall/bar area despite many free tables. Not the best.

Smooth check-in, close parking possibility. We could stay in the same room after we booked a second night. Cleaning of the room was good and the fitness as well.

Sometimes there was a strong smell from the kitchen. Also the pop corn machine in the lobby was a little bit smelly, nice idea but the smell. Check in process could be faster.

Interior design is gorgeous, just as the view from the rooftop restaurant. It is an institution to educate the senses.

In the room we got first the sound of the meat hammer from the restaurant could be heared all the time. But the staff kindly changed our room when we mentioned the problem at the reception.

Everything about hotel was great

I Like the interior in this hotel🤍 The staff in the reception is also helpfull. Thanks to the guys.

BUT I leaved my blouse in the room and I told the hotel about it directly after a day. And I ask to find it in the lost and found and est. And I wrote an email to the hotel. But after several email. (after 10 daya and more) They answered me that nothing found in the. So this is really disappointed. And I have been in the hotel 2 times. So I guess this one was last one. I had an experience like this when I forgot my Gucci scarf in another hotel in Vienna and the Staff found it and Sand my by DHL. So This is the difference between The service of this both 5 stars hotels

Location, the food, the bed, the shower.

The room was very small and the shutters didn’t quite shut so I let some light in.

Very good location! Lots I’d great bars and restaurants around. The hotel has a very cool rooftop bar. The room was very tastefully done.

The shower was kind of in the middle of the room. There was mildew in the shower and didn’t smell very good. Also the room was very warm even the thermostat set to cool.

Friendly staff and nice room

Decaf coffee in the room would have been good

Great location. Nice deco and good restaurants and bar on site. Most of the staffs were very helpful.

My 2nd time stay. The first time, I remember that room was spacious and very modern. This time the room was tiny. We could hardly be able to move with two people in room.

Great location, lovely stylish hotel.

The shower is in the room with glass see through frame - so only choose this if you’re comfortable with who you are travelling with !!

Location, cleaning, design were good✌️

Availability of the personnel, treating special requests

Maybe more variety of products

The staff was very kind, and check-in and check-out were quick. When a light bulb burned out, we got a new one in a few minutes. The beds were comfortable, and the location was also perfect.

Maybe the showers shouldn't be directly opposite the bed.