LaGare Hotel Murano, Venice

Staff were excellent especially in the spritz bar and in the restaurant

Directions for vaporatto which had a lot of changes for mural

The property was beautiful.

There was a transportation strike and the staff wasn’t prepared to help us navigate this situation. The information provided by them on how to get to the main island was incorrect and if I didn’t verify I would have missed my flight back to the airport.

Location was great.

Room was nice but having the bathroom downstairs was unexpected and not what I would have chosen.

Great location. Murano is stunning beautiful. The hotel is beautifully set in a strategic position.

There was a big window in the room which was guaranteeing enough light. However it was facing the old walls (with arch shape) of the building.

Fantastic location. Clean hotel. Friendly staff.

No air con, mosquitos in room, breakfast is €28 each. Too expensive .

The location is excellent, it’s clean and modern. Glass gallery on the 2nd level was cool. Location to the water bus was prime.

Nothing really. The pullout bed/sofa cushions were a little tired out, but we still used them.

Freindly staff

Great location

Nothing

It was ok clean and nice!

The view from the room!

Everything was fine and clean! The staff was very nice and very friendly!

Good modern conversion. Lovely bar and breakfast restaurant.

Not actually convenient being on Murano.

The property was fair needs a bit of work on the outside and the dining area

The dining area bends a bit of Reno

Good hospitality…

Cleanliness

Location, Location, Location

The Air Conditioning. It was limited to how cold you could make it. But a Lot of italy had less than great A/C

The location and the room

The rooms could have a slight touch up in terms of the painting etc

Very nice rooms and property was well take care off.

Just air conditioning was an issue as it could have been better.

The hotel is a great option for an escape for someone who is swamped with work deadlines (like me:)). I really loved the idea of being away from the busy mainland and letting the life flow.

The location was superb with excellent facilities. The enture staff was super friendly and quite lovely, welcoming.

Our short stay!

Location and the fact that there are multiple restaurants on site

breakfast, room, bed, bar

Room was noisy because of the music coming from the bar. Quite painful for young parents who would have loved to sleep a bit.

Amazing location, staff couldn’t be anymore helpful!

Location and the restaurant. We loved that it had outdoor dining and space to sit. Gloria at the front desk was amazing. She took the time to give us great suggestions on where to go and how to really see all of Venice. She really made our trip memorable!

Buffet B'fast normal range of food choices, floor area was wet in places near seating ( rain leakage ), could cause an accident while carrying food.. Had an excellent launch service to airport. Staff very helpful at reception.

Lighting in bedroom could improve as window natural light was limited.

Good location

The overall decor qnd the dining plus location from water taxi… Hospitality of Pablo in dinning area

View from the rooms and smell on the corridor for walk to the room

Top breakfast. Staff very friendly and efficient. Receptionists top!!

1.The duplex room was excellent for us as a family of 4. 2. A waterbus station was right at the gate of the hotel 3. It was my wife's b'day when we checked in and the hotel staff was kind enough to recognise it and courteous more than enough to send in a bottle of wine at the room.

1. We expected complimentary still water in the room all the time and it was available on for the first night 2. The breakfast had a limited spread and may not be up to the reputation of Hyatt. 3. The geographical location of the hotel at Murano is far from the train station. One has to change the station and then go. With heavy luggage, it adds inconvenience. Like complimentary pick up from the airport, the hotel did not have a pick up from the train station. 4. The hotel did not have a pool.

Very up to date facility. Staff were friendly. Liked staying away from the chaos of Venice

It was pricey, but without realizing it we planned a trip to Venice during the Biennale. So, I guess it was to be expected.

Almost everything was fine

One stuff was unpleasant, made me feel offended.

Brilliant restaurant at reasonable price for Venice. Transfer to and from airport included. Transport to Venice available right outside the hotel.

The view was not great but this was expected as court yard views are at an additional cost.

Location is great, the hotel is located on Murano island, next to all famous glass factories but still in quite, relaxing and clean quarter. ‘Navetta’ - small luxury cosy boat which was waiting for us at Marco Polo airport made us feel a lovely welcome, and it was a nice complimentary feature to our stay. The same ‘navetta’ transfered us from the hotel to the airport on the way back. The only minus point was cleanliness in the room, facilities are great and new but the room could be much cleaner. Room had gorgeous discrete tapestry on the wall and furniture is very well styled. From Murano island there is Vaporetto with convinient and regular schedule. The Vaporetto is not cheap (8€ one way) but comparing the price of this hotel with what would we get on the Venice island it would not be the same level of accommodation. Definitely would recommend this hotel!

Cleanliness could improve, specially because it is renovated hotel

chain hotel

we were given a room which the magnetic key was not working. They offered us a metal key instead. When we asked for another room during check in, we were told that the hotel was fully booked. However there were many rooms available on booking.com Did not expect this behavior from Hyatt

Rooms are comfortable and well-equipped; staff is very professional and friendly, attentive to guests; attractive, interesting Muranese-themed decor in public rooms - all in good taste w/comfort and intimacy in mind; small fitness area by reservation only - good eqpmt; very good bar+terrace; also interior bar which is more intimate (lovely barman!); airport transfer. And location is excellent (if you want a quieter stay than in central Venice (only short boat ride to Venice, purchased ticket required), ambiance of Murano is interesting/authentic). Overall, a very good experience. we recommend.

Room service food quality inconsistent with their restaurant/bar food quality.

Perfect stay, perfect place in front of the boat station!

Restaurant, boat, and front desk staff were all wonderful. Matteo found us lost at the airport and ensured we caught the transfer. Our dinner was delightful. It was all perfect.

Our stay was too short.

Problem with lowering the heat in the room

Great location on Murano with waterbus located just outside the hotel. Clean and tidy with friendly service.

This is a lovely hotel. Fun to get to via the taxi boats. The restaurant is superb. Great dinner menu and breakfast. Cannot fault it at all.

Easy to get to

Nothing

the location was absolutely perfect, and the food was amazing!

Didn’t eat there

Coffee pot overflowed and coffee wasn’t that great. Too strong.

Every thing very clean I left money all staff are trustful

Location / look

Everything is Excellent!!

Excellent location and love the way we are collected from the airport in our own water taxi

All good

Great location! Clean and the staff was very helpful.

Small but neat and clean property though Spaces in the rooms are not that great but very pricey..

High rates and location very far from main city ..

The food was very nice- pasta; lamb and sea bass. the staff are amazing, friendly, professional the service is exceptional

Stylish hotel with very helpful and patient staff.

The bed and room were very comfortable.

Hotel is really nice; beautiful design. I loved that they offered two water bottles per day for u to use and some coffee capsules, easy but such a nice touch for the guests. The lady at the reception was amazing! So lovely and helpful with explaining to us how to get to places. Bar manager at their bar was also incredible. The restaurant was a let down. Food was really bad. Breakfast was really good and staff was lovely.

The rooms could be cleaned a little better. Our room’s floor was a little bit dusty.