Hotel Sina Centurion Palace, Venice

Friendly staff Quick room service

Room would need renovation

Excelente staff, nice location quiet n unique decorations!Good breakfast.

Small room, bathroom small there was a perfume smell in room sweet n powdery ? I found that we may have been given the wrong category room as our bill for 3 nights was 2,500. And I checked the current price on web site for Delux n it was 500 per night?

The staff were exceptional -- housekeepers, restaurant staff, the front desk, the concierges and the bellboys -- all were extremely helpful, personable and made the visit extra pleasurable.

We had a Deluxe Double -- but next time will upgrade to another level.

Excellent location

Sewage smell in the room

It is modern I prefer to be on the other side of the canal Some of the rooms are very small and although I got a canal view it did not have a bath

I found that the Hotel concierge did not have much say to get tables at the best restaurants I had to get my own booking for Harry’s Bar they had no sewing kits I lost my sunglasses for 3 days and I found them as I was leaving f under the curtains so the room could not have been cleaned very well or swept very well Ordered a taxi and it turned up late they don’t seem to have very good contacts Lovely to sit and watch the boats go past on the terrace

A stunning historic building with a stunning waterfront location and vista back to other leading hotels and buildings in Venice. Well located next to water taxi.

It's a bit old and due for a refresh. The bar was a bit lifeless and drinks very expensive.

The location overlooking the Grand Canal was fabulous and close to the water taxi stops. Breakfast was excellent and the service from the waiting team and front of house was very friendly, helpful, and generally first class.

The room was quite basic and the bed not as comfortable as you would expect for a 5 star rated hotel.

The staff is exceptionally friendly and helpful. The historic palace with the contemporary interior is very beautiful.

The breakfast might offer some more variety.

The staff were friendly and helpful and spoke English. The breakfast was great and provided a good start for day.

Shower had exposed glass to door entrance. Non illuminated steps in room. No view from room.

We liked the idea excellent breakfast, views from the restaurant, very helpful staff and large and comfortable bedroom.

There was a bit of wear and tear evident in our room. I think it is a stretch to label the hotel as 5 star.

We had dinner and breakfast in the restaurant. Staff were excellent, especially Francesca who served us at breakfast time. All staff were happy, friendly and very helpful.

Beautiful small hotel at the best location

Location

wonderful staff

The staff was exceptional and the location on the grand canal was very convevient with the water taxi next to the hotel

Very expensive

Beautiful hotel, convenient location, a lot of personal

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Beautiful place to stay in Venice.

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Wonderful room w fabulous view.

My sense of direction!

location really helpful staff and lovely breakfast

rooms were too hot and beds very uncomfortable

location

fantastic location, very friendly - it feels like home :-)

2 beds pushed together No tea/coffee facilities in room

stayed before in 2010 I think it was , so came again

There was an excellent buffet breakfast.There was a very wide range from a hot cooked breakfast, to cereals and continental breakfast, even cake and prosecco! Wonderful location with dining room and terrace facing the Grand Canal.Nearby Vaporetto stop, nice shops and restaurants nearby. Lovely furnishings. All the staff were very pleasant and helpful.They changed our room to meet a special request and did not charge extra.Nothing was too much trouble.

Nothing.

Lovely, friendly, helpful & knowledgable staff Beautiful art work.

The split in the middle of the bed wasn’t great for sleeping but otherwise the bed was fine. The private transfers were expensive and felt unnecessarily convoluted.

location

perfect breakfast on the terrace with view of the Canale Grande and the Tony Craigg statue

Bathroom, a bit outdated, I do not like the gold paint which is also a bit damaged on the ceiling

The location was lovely. The room was slightly smaller than I expected but was well appointed. The breakfast was excellent.

We would have liked to eat on the terrace, but were put off by other guests smoking. I realise this can be a problem with Italian hotels, but think smoking could be disallowed in areas where you could eat.

We liked everything about the property

there’s was not a thing we did not like

Beautiful building nice decor

it needs a better and bigger terrace by the Grand Canal or on the Roof, as most of the 5 star hotels in Venice have.

everything

nothing

The location, the people were great, amazing hotel

The price of a beer

The location is superb and the views are stunning. Everything worked really well and we had wonderful 2 days in Venice. Breakfast as well as dinner we had the first night were delicious and staff very attentive.

There was nothing I did not like, it was all truly great. Of course, it was not cheap but if you have a room with a Canal view, it's expected.

The hotel lies at the Canal Grande and there is a vaporetto stop close by. The room was relatively spacious, with a little desk, there was also enough space to hang your cloths. the bathroom was small but well designed. the hotel serves an excellent breakfast with a large variety of fruits, yaoghourt, cakes, danish pastery, rolls, eggs, vegatables, meat, cheese etc. The hotel has also a very good restaurant and nice areas for having an afternoon drink, with view on the Canal Grande or in the garden,

Nothing in particular.

location and staff were amazing

the rooms are quite small.

We had the best room in Venezia with a large balcony overlooking the Grand Canal! The room was spacious with high wooden ceiling. A cumfy large bed and nice shower. Breakfast was excellent but best of all was the staff.

Cleaning can be improved. We reported some unacceptable mold in shower corners and it was dealt with very promptly. The overall cleanliness however was very good.

service , clean location

very attentive staff..personalized..amazing

the breakfast selection

View from the bedroom window, location of the hotel, delicious food and very attentive staff.

The quality of tea.

it was the most amazing hotel. they treated us like royalty and the concierge was amazing. I literally would not stay anywhere else!

nothing

Perfect hotel to stay in for visit to Venice

Location, Staff, room, views just a very nice hotel

Very friendly staff and amazing location and so close to public transportation and sightseeing sites.

location and staff

bedrooms a bit tired

The view on the grand canal is incredible and you can take breakfast, lunch or drinks on the canal-side balcony and watch the world go by. Food and drinks are very good, but pricey. The hotel is located in a quiet area, but you can take the €2 gondola from next to the hotel to St Marks Square in two minutes. Plenty of bars and local restaurants (reasonable prices) a 5 to 10 minute walk from the hotel. Have a cocktail at Hotel Gritti Palace opposite (take the credit card :) Excellent service from both the front desk and hospitality team, nothing too much to help you. Take a water taxi from the hotel back to the airport for a experience you will not forget!

Some of the rooms require a make over, but you are paying for the view and the first rate service.

This is a stunning hotel in the perfect location! The staff were attentive at all times. Breakfast overlooking the Grand Canal was so special! Our room was exceptional and had such a fantastic view! Can’t fault it!

Nothing!

Very warm friendly staff. Extremely helpful too when a case didnt arrive, they collected from the airport. Beautiful courtyard too and excellent service in all areas.

outstanding team

Location was wonderful. Quieter area with shops , restaurants, steps from the Guggenheim Museum. Breakfast offered plenty of options. Service was attentive and helpful.

Bathroom in one of our rooms was very small and a bit difficult to navigate with the raised area, small counter size, and magnifying mirror was difficult to reach.

great service, lovely room and fantastic location

nothing

room and bed excellent , staff all friendly and professional. hygiene 5* location and food amazing

nothing everything was as described if not more