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Le Germain Hotel Mercer, Toronto

30 Mercer Street, M5V 1H3 Toronto, Canada (show on map)

Expert reviews

New York Times review:

“Le Germain Hotel Toronto on Mercer Street, is one of two Toronto locations of this Canadian boutique hotelier. Located in the downtown entertainment district, across from the Second City comedy theater, it offers a centralized home base for exploring.”

Featured in New York Times’ 36 Hours in Toronto, Canada.

Fodors review:

“Conveniently located near the TIFF Lightbox, site of the Toronto International Film Festival, this hotel is swanky and personal enough for Hollywood starlets, tech moguls, and music industry big shots. It blends seamlessly with the historic architecture of the surrounding theater district.”

Featured as Fodor’s Choice in Toronto.

Frommers review:

“Hallways are wide, and warm wood paneling is repeated in the rooms, along with plush robes, Bose stereo, and beds with goose-down duvets and Egyptian cotton linens. Bathrooms feature Molton Brown products, waterfall showers, huge deep bathtubs, and a memorable revealing glass panel to the bedroom area.”

Featured as Frommer’s Exceptional Choice in Toronto.

Telegraph review:

“Built in 2002 in what used to be a hat factory, this stylish boutique property run by the Quebec-based, family-run Le Germain chain of hotels is a cosy retreat catering to everyone from creative business travellers to weekend sporting-event ‘staycationers’.”

Guest rating

This an aggregated customer review rating of Le Germain Hotel Mercer, Toronto. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 4th in Toronto

162£144$201¥21306C$156A$156HK$1573S$265SFr188¥1276kr1658kr1214kr1565

What guests liked

All you need to know

The Le Germain Hotel Toronto Mercer, Toronto, is one of the most versatile and worthy options for a comfortable and relaxing stay. The hotel serves as an urban oasis in downtown Toronto with its outstanding service offerings.

Here are some of the services at the Le Germain Hotel Toronto Mercer.

Rooms

The rooms at the Le Germain Hotel Toronto Mercer, Toronto, are as follows.

“The Classic” Rooms

The Classic Rooms at Le Germain Hotel Toronto Mercer, Toronto, have a capacity of 420 sq. Ft. And can accommodate two adults. The aesthetic wood paneling and facility of natural light improve the appeal of this room.

“The Signature” Rooms

The Signature Rooms at Le Germain Hotel Toronto Mercer span over 440 sq. Ft. and give the perfect experience of living a king’s life.

“The Prestige” Rooms

The Prestige rooms are meant for addressing customer’s needs of comfort as well as style. The natural lighting, along with a panoramic view of Toronto’s skyline, serves as prolific highlights of these rooms.

The Classic Suite

Gain the wholesome experience with the Classic Suite that spans 435 sq. Ft. Make the most of luxury with additional amenities such as glass showers and a separate bath.

The Signature Suite

The Signature Suite exemplifies the identity of Le Germain Hotel Toronto Mercer with exquisite facilities. The space of the suite speaks loads of their luxury appeal.

The Prestige Suite

The Prestige Suite is your ideal option for holding meetings and entertaining your guests with a hint of luxury and sophistication

The Executive Suite

Family getaways and business meetings could be more fun with the Executive Suite. The amenities with the Executive Suite are highly commendable.

The Apartment Suite

Get the feel of your home even while away from it with the comfort and luxury of the Apartment Suite.

Based on these services, the Le Germain Hotel Toronto Mercer, Toronto, appeals to its customers.

 

Hotel deals & lowest price guarantee

We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.

Location

Recent guest reviews

3.5
Kim

17 March 2025

Pleasant

Beautiful decor.

Very noisy area in Toronto’ entertainment district. Would not recommend on a weekend if you expect to get sleep. Loose cover on vanity fell off and hurt toe.

3.0
Roane

23 September 2024

Stayed for five days towards the end of August. Staff were nice, the room was clean and spacious however we complained a

Staff was nice, rooms were clean

air conditioning didn’t work. Complained about it everyday and staff didn’t do anything

3.5
Susan

21 August 2024

Nice but expensive for what you get.

The front desk staff were very friendly.

The venetian blind in the window wouldn’t close so we couldn’t get a good sleep. Curtain or blockout blind would be better. One teabag (for black tea). Feels very stingy. Surely for the price we could get two teabags, one each? Outside of the property is very dingy and the view is just onto other buildings.

3.5
Louise

13 July 2024

Pleasant

Great location good rooms. Doorman was great. Bar was small but good. Housekeeping were good. They found some lost property we left and mailed it home.

WiFi was poor. Staff on reception were not helpful either at check in or check out. But did agree to mail an item we left behind home.

3.0
Leslie

12 May 2024

I wouldn’t stay again because I wouldn’t trust what is photographed and written on bookings is what I would get upon arr

Clean and the location

Checking in the room initially was not as photo’s on booking. And when checking in we were being told the room doesn’t include breakfast even tho bookings said it did. The front desk gave it to us but made it seem like they were doing us a favour even tho bookings clearly stated breakfast included. We also asked that bedding for the couch be sent to our room - twice - and it never got sent. Very unresponsive front desk experience.

3.5
Leslie

10 April 2024

Pleasant

Location and value

The hotel, and in particular the room is too dark.

3.5
Zillah

1 April 2024

Okay. Well-equipped room. Needs better air circulation.

Comfortable room and pleasant staff

1) Airless. No way to control temperature or air flow, making it hard to sleep, and leaving us both with stuffy headaches by morning. 2) Host kindly offered to bring us nondairy milk for our coffee, but didn’t follow through. We left as soon as we could in the morning to get coffee and fresh air.

3.5
Sam

21 January 2024

the staff was friendly and helpful and the room was clean

did not eat breakfast on site

The soap and shampoo was over whelmingly scented. Both my wife and I ended up with terrible headaches, and my wife was ill all day until she was able to shower when we arrived home. Cartering to so many people we strongly suggest having scent free options available.

5.0
Kim

30 December 2023

Perfection - from start to finish!

Love Le G! Feels like home and their high standards remain ever present 15 years+ since opening.

It was perfect. Loved seeing the evolution of the property after not having been here for 10+ years. Sad to see breakfast room gone but understandable given pandemic fallout and health & safety concerns.

1.0
Claudia

6 November 2023

Be careful doing the reservation at this hotel! The price changes during check out!

Recommendation

I’ve made a reservation through booking.com with a certain rate and during check out the amount charged was different! I just realized that they ‘changed’ at the app the day after my departure since I’ve complained to customer service.

3.5
Abhishant

12 October 2023

overall we were satisfied with our stay.

Room was clean and a good large size with plenty of room for luggage. The staff were friendly and helpful.

The location was surrounded by construction work. The entrance was small and not on a main street. Access to the hotel entrance was not in a convenient spot.

5.0
Michael

2 October 2023

Exceptional

Modern, safe, quiet, clean and great location

I’ll tell you when I find something

4.0
Amin

26 September 2023

Very good

Great location - nice modern rooms and decor, friendly staff

Construction noise outside the room on the street - started at 7am!

4.0
Anna

18 August 2023

We enjoyed our stay!

Staff and location were great!

The room was so dark. We needed more light. We would like to have a small continental breakfast included.

3.0
Monica

12 August 2023

Pleasant

Staff were very nice.

The local TV channnels on the TV didn’t work in our first room. We were told it would require removing the tv and reprogramming it to attempt to fix it. We then moved room and could not regulate the temperature. It was just too cold. Also not all the TV channels worked however more than the prev room. All abit disappointing.

4.5
Celeaha

7 August 2023

Nice hotel with superb staff and an excellent location.

The staff was super nice. We were able to check in early and out late and they accommodated us. Location is great - lots of restaurants, convenience stores, etc. nearby. The shower is top tier and the bed pretty comfy.

A little pricey and some of the furnishings in the room are dated.

5.0
Peter

1 August 2023

Excellent

Location staffing

4.0
Barry

20 July 2023

Loved staying at this hotel.

Fabulous location, rooms and staff.

Nearby construction made it difficult to get in and out of the hotel.

3.0
Angela

30 June 2023

Right in middle of construction site - don’t stay there !

Nice sized room

TV never worked, despite asking numerous times. Needed it to mask the sound of construction work outside the building. Hotel had nothing going for it. Wish had stayed elsewhere for such an exorbitant amount of money

4.5
Heather

28 May 2023

Fabulous

The decor was beautiful, modern, and attractive. A very nice atmosphere.

You have to call the front desk to adjust the temperature in your room.

5.0
Dorcas

25 April 2023

I really enjoyed my stay

everything was nice and clean the property is well situated and the staff is welcoming

everything

4.0
Lavita

25 April 2023

Very good

The hotel location, room size, ammenities, the lobby library.

-The room was a bit too dark and needed more overhead lighting, especially to work. - Too much construction in the area at the moment so it was very noisy.

4.0
Debra

23 April 2023

Very good

Breakfast was wonderful

It will be better when construction across the street is over. Bar should be open early and stay open later

5.0
C

16 April 2023

Wonderful relaxing get away

Room was large and well appointed with nice amenities

Construction across street, noise early in am

5.0
Michael

13 April 2023

Exceptional

location is excellent and property is modern and clean

4.0
Bill

26 March 2023

Very satisfied

Location: Close to venue, ie Roy Thompson Hall.

Major construction across the street. Could use brighter lighting.

5.0
Alison

2 March 2023

Exceeded my expectations- looking forward to staying here again on my next trip to Toronto

Beautiful hotel that met then exceeded my expectations

4.5
Brian

4 February 2023

Great hotel experience

Very sleek and spacious room with full amenities and a great shower. The staff was also extremely kind and accommodating and the food was delicious.

n/a

3.5
Peter

20 January 2023

The building remains but the neighborhood has deteriorated and it’s breakfast offering disappointed

Previously breakfast was included. It’s one reason I used to like to return.

Lack of breakfast. Difficult access with construction all across the street.

3.5
Kelly

21 November 2022

Pleasant

The hotel is in a phenomenal hot spot if you love nightlife, good coffee and or shopping. Private, tucked off of a Main Street, in a wonderful area. The lobby, bar, restaurant are just stunning. Feels like a private condo with the convenience of a bar/restaurant. Loved the stocked minibar, even though I brought my own. The room had everything that I needed as far as a variety of glass wear and coffee etc. loved the large containers of shampoo, conditioner, body wash and body lotion. Nice touch. also love the decor throughout. Gorgeous lighting in the rooms.

The built-ins were really damaged. The repair was mediocre. Walls were marked or scuffed and some corners were damaged. The shower floor had soap scum and/or calcium build up. The shower never got hot enough for my liking and the drain plugged up 2-3 times during my shower. I had to shut the water off to let it drain before rinsing the soap off. Not fun.

3.5
Rooky

7 November 2022

Fair

N/a

I wrote out a list of the issues and handed them in on Thursday morning before I left for the attention of the Guest services manager, Mr. F. Wolf. I never received a response and nothing was done to rectify my issues or to respond to them. The only 5 star award goes to every single me,ber of the staff that I met - door staff, reception, week’s housekeepers and restaurant and bar staff.

4.0
Faye

26 October 2022

Lovely for a work trip!

It was perfectly good for what I needed!

Cost of a takeaway coffee! Go to Starbucks if you don’t want to faint!

4.0
Magalie

25 October 2022

I wish I could've stayed longer, best hotel night of sleep i've had in a long time. Beautiful hotel.

Friendly and helpful staff, Parking available on site, amazing rooms with the most comfortable beds i've seen in a hotel. Central location directly downtown right by the water, lots of restaurants nearby.

5.0
Greg

24 October 2022

A short pleasant stay.

The staff were very friendly and nice. The room was comfy.

To be honest the price was high but there was a lot going on that weekend. Unfortunately everything is higher.

2.0
Lauren

19 October 2022

Very disappointed, very overpriced for the room.

Nice staff worked hard to please

Construction meant no light in very dark room. Not enough lights in room. Couldn't open blinds due to construction people. Street reduced to one lane due to construction vehicles. Felt unsafe to walk. Breakfast offering very limited.

3.5
Galen

15 October 2022

Good location but expensive.

Apart from the relentless construction all around, the location in terms of proximity to things is great. Rooms are comfortable.

The rooms are dark and somewhat tired. I had a number of issues with cleanliness, the thermostat, and bathroom fixtures. Would love it if we could stream from our own devices to the TV.

4.0
Teresa

10 October 2022

lovely. wish we could have lingered and enjoyed our stay longer

extremely convenient for our evening event. Quiet, boutique hotel...much prefer it to a large scale hotel

although it lovely...the lighting in the room was difficult to negotiate...too bright in the bathroom...too dark in the main room...

3.5
Grace

9 October 2022

Everything is fine except the construction and houses to hotel is closed

It’s good

I hate the construction of the opposite side of the road, can’t turn on the window of shutter and the atmosphere is too dark.

3.5
Walter

7 October 2022

My Visit to Toronto

The room was kept clean.

Magnetic keys needed to be replaced several times ...which was irritating. A few lights needed replacing. More lighting is needed ...the room was too dark. The lighting switch for the closet area also turned on lamps at the bed ...a really strange combination. The soap dispenser in the shower ran out and was not refilled.

4.0
Linda

6 October 2022

I would stay here again.

Location was excellent for our purposes. Bed was comfy. Room very Quiet. Staff very helpful.

No hot water for bath feature only shower. No plug in sink. So much construction outside no view.

4.0
Rick

4 October 2022

excellent location for downtown exploration

well designed room, good stowage areas, lovely bathroom

4.0
Rodger

2 October 2022

Very good

Construction … and the price ..

4.5
Geoff

1 October 2022

I wouldn't hesitate to book to stay at this hotel again but maybe not whilst the nearby construction

The location was perfect for our visit. Fairly close to train station. Very close to family and other sight-seeing options.

Building work opposite hotel was a bit noisy with a 6am start. Not the hotel's fault but maybe a reduction in the room rate for the inconvenience would have been nice. The breakfast was ok, but a little over-priced.

5.0
Linda

28 September 2022

I liked it so much that I will recommend it to family and friends.

I thought the dinner was excellent along with the service. I also enjoyed the location that was very close to restaurants and tourist locations. The rooms were very clean and trendy. The staff was very helpful

The room keys were not working properly. So that could be improved. Although there is construction it may be inconvenient if I was driving but that was not the case for me.

4.5
Kazmi

28 September 2022

Business trip so I was there only at night to sleep.

The breakfast was delicious but overpriced. I stayed for 3 nights and should have received free breakfast at least one day. I loved the room, very comfortable.

The room had very poor lighting especially due to construction I had no view and could not even open my blinds as there was another building right infront of my room window.

5.0
Ti

19 September 2022

Exceptional

Room upgrade. King bed

A little pricey

4.5
Consuelo

19 September 2022

I would definitely stay there again.

The decor, the bathroom, and the staff were great.

The thermostat in our room was not working properly the first night.

4.0
Samira

9 September 2022

Very good

The construction outside of the hotel made access to vehicles much more difficult.

5.0
Krissy

8 September 2022

Excellent customer service all around!

We loved the vibe of the area all around!

Noise from construction so early in the day. Granted, nothing the hotel can do about it, but literally the only complaint we had!!

4.5
Beverly

1 September 2022

Fabulous

Chic and modern, spacious room

Great location overall but the entrance in an alley/small street made it tough for rideshare dropoffs

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Special diet menus (on request)

General

  • - Room service
  • - Non-smoking rooms
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Packed lunches
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service

Activities

  • - Fitness centre
  • - Massage (additional charge)

Outdoors

  • - Terrace
  • - Sun terrace

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)

Parking

  • - Electric vehicle charging station
Check availability 162£144$201¥21306C$156A$156HK$1573S$265SFr188¥1276kr1658kr1214kr1565