The Westin Hotel, Tokyo
Expert reviews
“The folks who build Westin hotels snagged themselves a location to brag about when they set up shop in Tokyo’s residential Ebisu neighborhood. Sure, these are not luxury rooms, but they’re nothing to complain about and just a few strides from Yebisu Garden Place.”
What guests liked
- Friendly staff
- Spacious rooms
- Great location
- Comfortable beds
All you need to know
This five-star hotel is situated on 1-4-1 Mita in the Meguru-Ku district of Tokyo where it offers premium quality hospitality services and amenities to tourists and travelers in the city. The hotel is located in an excellent location; it offers proximity to the city’s central business district and the premium tourist attraction of Tokyo. The hotel rooms are well-furnished with modern décor and fitted with standard amenities and facilities needed for comfortable stay.
The hotel rooms feature beautiful furniture which adds a touch of elegance and class to the hotel.
The hotel offers chic room and accommodation options such as Imperial Suite, Deluxe Twin Room with City View, Executive King Room with City View, Presidential Suite, Executive Suite and Executive Double Room with City View. Other non-smoking room options such as Executive King Room – Non-Smoking, Deluxe Twin Room – Non-Smoking and Executive Twin Room – Non-Smoking.
Smoking friendly room options such as Executive King Room – Smoking, Deluxe King Room – Smoking and Deluxe Twin Room – Smoking.
The hotel is a 7-minute walk away from the Ebisu Station and Tokyo Imperial Palace is a 20-minute drive away from the hotel premises.
The Meiji Shrine and Shinjuku Gyeon National Garden is a short walk away from the hotel.
The lounge/bar area is the ideal place for guests to relax and enjoy a drink after a long day.
After a long and stressful day, guests can make use of the terrace to relax and cool down.
The Westin Hotel is the home of luxury.
Lowest price guarantee
We partner with Booking.com and Agoda. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
31 March 2025
Pleasant
Breakfast buffet & room service was good. Shopping complex is connected to the hotel so it was convenient on rainy day (cafe, restaurant, supermarket, etc ..) Easy to catch taxi
-Entry level staff are not very helpful/pleasant -The noise from upstairs (because the floor is not carpeted??) - Busy & crowded. Wedding, business meetings, airline crew's accomodations etc ... Lots going on! It doesn't have luxury/ relaxing feel
26 January 2025
Very good
23 January 2025
Exceptional
31 December 2024
Fabulous
22 December 2024
Exceptional
21 December 2024
Very good
11 December 2024
Exceptional
1 September 2024
Fabulous
22 July 2024
Exceptional
24 June 2024
Fabulous
28 May 2024
Exceptional
15 April 2024
Exceptional
29 March 2024
Very good
27 March 2024
Exceptional
24 March 2024
Exceptional
5 March 2024
Fabulous
18 February 2024
Exceptional
19 January 2024
Fabulous
21 August 2023
Fabulous
1 July 2023
Pleasant
Staff and location
expensive
30 May 2023
Very good
29 March 2023
Pleasant
position space rooms
the staff need new uniforms desperately if the are to represent the hotel . restaurant closed on Monday
10 March 2023
Pleasant
The room is very spacious. Also, the bathroom is big.
The staff in the room dining service are not trained well. I asked for a very easy thing (like only remove the pork from the pizza) and yet they didn't understand and brought it with the pork. Every time when I call to ask for something I need a very long time to explain to them and they still don't understand.
7 March 2023
Fabulous
location, great staff, well appointed and very spacious rooms
7 March 2023
Exceptional
2 March 2023
Exceptional
20 February 2023
Exceptional
13 February 2023
Exceptional
12 February 2023
Pleasant
good gym and breakfast
somewhat pricey
12 February 2023
overpriced but great old style hotel in good location for Yebisu
great location for my business meetings at Yebisu Garden Place
the room rate is very high compared to other hotels in the area
5 February 2023
Very good
8 January 2023
Exceptional
3 January 2023
Fabulous
2 January 2023
Fabulous
1 January 2023
Exceptional
26 December 2022
Fabulous
23 December 2022
very nice experience
The location, the Executive club and the service
The lack of a swimming pool
16 December 2022
Exceptional
16 December 2022
Very good
definitely the location
probably the price, that size of the room doesn’t add up to price
29 November 2022
Fabulous
There is a lot to be improved at the French restaurant. It was a bit disappointing.
28 November 2022
Very good
26 November 2022
Exceptional
12 November 2022
Very good
5 November 2022
Very good
29 October 2022
Very good
19 October 2022
Very good
2 September 2022
Fabulous
4 August 2022
Exceptional
24 July 2022
Disappointing
Staff were awesome and had exceptional veiws
Had issues with my room and the hotel has no compensation measures in place
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Chapel/shrine
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Shuttle service (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Sauna (additional charge)
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Hot tub/Jacuzzi (additional charge)
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Foot bath
- - Spa/wellness packages
- - Fitness
Outdoors
- - Garden
Cleaning services
- - Laundry
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Electric vehicle charging station
Miscellaneous
- - 24-hour security
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
20 April 2025
Lovely Hotel