The Andaz Toranomon Hills Hotel, Tokyo

1 Chome-23-4 Toranomon, Minato City, Tokyo 105-0001, Japan (show on map)

Expert reviews

New York Times review:

“The Andaz Tokyo Toranomon Hills opened in 2014 on the top six floors of a new 52-story skyscraper. Expect Zen-like interiors and up-in-the-clouds views everywhere from the spa with multiple pools and the open-air rooftop bar to the 164 rooms and suites with wall-to-wall windows.”

Shortlisted in New York Times’ 36 Hours in Tokyo, Japan.

Fodors review:

“The high-end property is chic and cool without a hint of stuffiness as the laid-back staff dons fashionable duds eschewing the typical suits you find at most other five-star properties.”

Featured as Fodor’s Choice in Tokyo.

Forbes review:

“The hip Andaz Tokyo Toranomon Hills extends across numerous floors, including the top six, of one of Tokyo’s tallest buildings — the Toranomon Hills Mori Tower in the Toranomon Hills complex. Opened in 2014, it is the second outpost of Hyatt’s Andaz brand to open in Asia following Andaz Xintiandi, Shanghai.”

Telegraph review:

“Contemporary urban décor and an intimate boutique ambiance set a chic tone at the Andaz Tokyo which is located in the revitalised Toranomon district. Views take centre stage: there’s an airy spa on the 37th-floor, the swimming pool overlooks the Imperial palace and bedrooms feature wall-to-ceiling glass.”

Guest rating

This an aggregated customer review rating of The Andaz Toranomon Hills Hotel, Tokyo. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 7th in Tokyo

263£234$325¥34450C$253A$253HK$2544S$429SFr305¥2063kr2681kr1963kr2531

What guests liked

All you need to know

This luxury hotel is located on 1-23-4 Toranomon in the famous Minato-ku district of Tokyo where it offers an unrivaled level of hospitality. The hotel provides tourists and travelers in the city premium and quality luxury amenities. The hotel offers guests comfort and luxury as well as a feeling of satisfaction after their stay in the hotel.

The hotel features sleek design and architecture which make it even more inviting and exciting to guests.

Andaz Toranomon Hills Tokyo is one of the luxury hotels in the Andaz brand by Hyatt located in megacities around the world; this is the 12th hotel in the franchise.

The hotel offers stylish and chic room and accommodation options such as Superior King Room with Tower View, Superior King Room, King Room with Tower View, Andaz Park View King Room, Standard King Room, Suite and Twin Room with Bay View.

The hotel is located at just a 15-minute walk from the famous Tokyo Tower while the Imperial Palace is an 18-minute walk away from the hotel premises.

Guests can have breathtaking views of the city from the hotel’s 52nd-floor rooftop bar.

Rooms of this luxury hotel are fitted with standard amenities such as free Wi-Fi, a flat-screen TV with satellite channels, a minibar, air conditioning and a comfy bed. The rooms also come with a private bathroom with thoughtful touches such as free toiletries, fresh linens, bathrobes and bathroom slippers.

The hotel has a dining venue, the Andaz Tavern where guests are served a wide variety of delicious meals and cuisines.

 

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Location

Recent guest reviews

3.0
Kingshuk

17 September 2024

Mixed

Good location, within striking distance of Roppongi and Ginza areas. Excellent views as its main selling point the welcome lobby is on 51st floor! Staff very friendly and concierge was especially helpful.

Room is pretty average for the price, they rely on the view doing most of the work. Bit inefficient getting around the hotel having to change between 3 sets of elevators to get into the hotel.. then to room... then to rooftop bar etc

3.5
Kai

11 December 2022

Pleasant

The views and the restaurants.

Small rooms. Not much within walking distance.

4.5
Celia

19 December 2024

Fabulous

5.0
Harry

19 November 2024

Exceptional

5.0
Wei

22 October 2024

Exceptional

4.5
Mariette

28 September 2024

Fabulous

5.0
Lukas

4 September 2024

Exceptional

5.0
Ronnen

23 June 2024

Exceptional

4.5
Ivan

11 May 2024

Fabulous

4.0
Jaclyn

24 January 2024

Very good

5.0
Michelle

5 January 2024

Exceptional

5.0
Michelle

5 January 2024

Exceptional

5.0
Michelle

5 January 2024

Exceptional

5.0
Erich

1 December 2023

Exceptional

4.5
Thomas

30 October 2023

Fabulous

5.0
Rami

22 October 2023

Exceptional

5.0
Derek

21 October 2023

Exceptional

4.5
Sarah

6 September 2023

Fabulous

4.0
Avin

5 July 2023

Very good

5.0
Ahmed

25 June 2023

Exceptional

5.0
Chai

23 June 2023

Exceptional

4.5
Harry

21 June 2023

Fabulous

5.0
Kamara

12 June 2023

Exceptional

5.0
Daniel

16 April 2023

Exceptional

4.5
Saowakon

8 March 2023

Fabulous

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)
  • - Fruits (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Lift
  • - Safety deposit box
  • - Packed lunches
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)
  • - Shared lounge/TV area

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Currency exchange
  • - Luggage storage
  • - Concierge service

Activities

  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre (additional charge)
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Cycling
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beauty Services
  • - Facial treatments
  • - Make up services
  • - Hair cut
  • - Hair styling
  • - Body treatments
  • - Body scrub
  • - Body wrap
  • - Spa facilities
  • - Steam room
  • - Spa lounge/relaxation area
  • - Foot bath
  • - Back massage
  • - Neck massage
  • - Foot massage
  • - Couples massage
  • - Head massage
  • - Hand massage
  • - Full body massage
  • - Massage chair
  • - Fitness
  • - Fitness classes
  • - Personal trainer
  • - Fitness/spa locker rooms
  • - Themed dinner nights (additional charge)
  • - Happy hour (additional charge)
  • - Live music/performance
  • - Bicycle rental (additional charge)

Outdoors

  • - Terrace

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press
  • - Daily housekeeping

Parking

  • - Accessible parking

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Emergency cord in bathroom

Pool and wellness

  • - Pool with view
  • - Heated pool
  • - Swimming pool
  • - Swimming Pool

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 263£234$325¥34450C$253A$253HK$2544S$429SFr305¥2063kr2681kr1963kr2531