Ambience Hotel, Taipei

The staff at the front desk went above and beyond to help with finding and scheduling activities and restaurants and suggestions for finding places to eat on Chinese New Years Eve when most things are closed.

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Love Ambience hotel and choose it whenever we come to Taipei! The stuff is very nice and warm, and eager to help! The room is light and spacious, with bathtub shower. Shower is separated from the bathtub and toilet with the wall so bathroom won't get wet easily. The breakfast is simple but nutritious, the hotel is also provide drinks and complimentary snacks nearly from 9pm to 5 am. There are lots of options for dining and shopping nearby, also several parks. Unlike many other hotels the checkout time is 12 pm which is very convenient.

It could get a bit noisy in the evening so I'd recommend to get earplugs.

The staff in this hotel was very pleasant. The breakfast was very nice, mix of taiwanese and western food and the options changed from day to day. There is a free to use laundry room but it was always full when we tried to use it. The hotel provides free afternoon tea and late night snacks (instant noodles). Room was nice, clean.

The bed was a little bit too soft for us, when one of us moved the other felt like on a trampoline. If we booked again we would book two single beds instead of a double bed.

Clean, close to everything. They even have self laundry.

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The room was spacious, clean, and comfortable. Good location, good value Staff here are amazing!

The property is neat and comfortable. The receptionist was very nice and accommodating. The hotel provides free snacks in the evening. It has many convenience stores and restaurants around the area.

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Value for money, room size was good, items in the fridge were complimentary

Breakfast spread was very limited and location was not so central

The cleanliness, staff treatment are exceptional and good in understanding english, the location is not bad at all.

It would be perfect if the wifi connection is strong.

A splendid place to stay, stylish and helpful staff. A generous breakfast and a bar. The location is a 20-30 minute walk from the subway but it's very easy to get cabs and Ubers. A great place to stay.

Good value hotel with a great location, in a walkable distance to Huashan Creative Park, Simple Kafka flagship store, and Hikiniku To Come hamburg restaurant. The staff also very kind to us, very friendly. Sometimes they give us a bottle of water for us each before we leave the hotel. The price also includes breakfast, which is pretty good

Room is not soundproof at all (small gap under the door) so you could hear noises from other rooms. Room fixtures show a bit of age, we found a bit of leakage below toilet and shower head holder is loose from the wall. But the staff is kind enough to change us to a new and more spacious room.

The staff where wonderful very welcoming and they looked after us the cleaning ladies where al smiley had happy when you asked if they could do the room I would use this hotel again if I was going back to Taipei.

Nothing not to like

the rooms had everything you needed, the staff so friendly, professional and welcoming. Breakfast great, and they had cold drinks and tea available all day. Recommend highly to stay here.

The staff were outstanding - so helpful. The the room was light, airy and clean and very good value. Large bathroom. Very comfortable pillows. Location is good for the Zhongshan shopping and eating area - 10/15 minutes easy walk Overall very good value for money

The breakfast is a little basic, but is included in the price - the coffee was fine.

After traveling to over thirty countries, I was impressed by this hotel's exceptional service, convenient location, and comfortable rooms. The staff, particularly Mei and the night staff, were friendly and helpful, making every guest feel valued. I highly recommend this hotel for its excellence and hospitality.

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Superb room view, great amenities and nice breakfast. The staff was also very kind.

Staff were very friendly and accommodating. Good central location, room was spacious and very clean.

Easily my favorite place to stay in Taipei! Superb staff, comfortable room and top notch breakfast make Ambiance an easy choice.

My only complaint is not being able to stay longer!

Incredibly friendly staff and amazing breakfast. The location was maybe a bit far from metro but there were plenty of bus lines very near. The toiletries products provided smelled so good! Like lemongrass.

The room was very clean but just seemed a bit dated. Room seemed tired. But the bathroom was tip top.

It's superbly clean and comfortable. The breakfast included was unique and tasty. The family room comes with a bathtub! City view directly from the room.

There was a strange alarm sounded some time in the midnight around 2-3am（not sure if its civil defense siren）and it affects our sleep quality. Sound proofing was as expected as it was situated facing the main road and highway.

Room was big enough, breakfast was really tasty.

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The staff are especially good and will make sure you have a comfortable stay.

I found the location less ideal for some of the places I wanted to visit.

Good service and good breakfast

Open laundry time too late

Super kind and helpful front desk staff Excellent tasty breakfast Big room with bath Lots of windows and light (corner room) Aircon worked perfectly and was controllable Staff very responsive to fix issues e.g. wifi Free coffee, tea and small snacks during day available in ground floor Convenient location in Zhongshan near to Guang Hua Plaza and Huashan 1914

Curtains don't completely block light Some noise from main road but not an issue for me - This is the middle of Taipei so to be expected

rooms clean and neat, wifi working well, staff were great and helpful whenever you ask for directions.

a bit out of place from where I was supposed to be. but it was ok

Staff are accommodating and friendly. And lovely breakfast.

Ambience hotel was great stay, with a great accommodating service. The breakfast has great variety of a choice, hotel location with access to yellow & green line, also different bus stop are near by. The hotel staff were amazing, very helfull in any aspect of our the stay. Would be happy to come back.

Love the view. Very clean, love the breakfast, I will definitely comeback.

Not really a soundproof but it’s ok.

Wonderful staffs who did go beyond to accommodate customers’ needs

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Impeccable customer services from front desk staff, breakfast buffet staff, and housekeepers. They were very kind , attentive to customers’ needs, and very helpful

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We were so impressed with this lovely boutique hotel. The staff at the front reception made us feel so welcoming from the minute we walked in. Giving us wonderful tips on where to go & great restaurant locations too. I would highly recommend staying here as it's very central to everything. We especially liked the free laundry room on 10th floor. Very impressive providing morning & afternoon refreshments for hotel guest. The little thoughtful gestures certainly is a plus to return here again 🙌

No complaints

Room was ok

Noise cancellation wasn’t good

Incredible friendly staff and an excellent breakfast made Ambiance an easy choice for my second trip to Taipei

Hotel is clean both in public area and room! Very friendly staffs! Good breakfast! 7/24 supply water, tea, & coffee!

The location of the hotel is a bit isolated.

I loved staying at this gorgeous hotel. The staff were super friendly and when I lost my easy card, Mei did all she could to help me locate it by calling the relevant lost and found agencies. The room was large and the bed very comfortable. The bathroom had a walk in shower and a bath tub. Breakfast was a treat every morning as there was a variety of options to choose from. The meat hot dish was different every day and very tasty. The hotel was about 8 minutes walk to the nearest MRT and there were lot of restaurants nearby.

Great location. It was a 15 minute walk to the metro station and there were convenience stores, coffee shops and restaurants in the neighborhood. The hotel was impeccably clean, the staff warm and accommodating. Breakfast was wonderful with different choices everyday and they even have complementary snack offerings. Would definitely recommend to family and friends.

The room was spacious with good natural lighting. The breakfast provided sufficient choices with changes in menu daily. The staff was also helpful.

The dislike seems not a problem of the hotel but Booking.com. During my stay, my relative told me that the hotel room rate I got from Booking.com was much more expensive than elsewhere.

Great Customer service - helped me find glasses I lost by calling and talking to a museum that lead to the safe return of my sunglasses. They always offered us water when leaving and even complementary large umbrellas to borrow. We are vegan and they cooked us a special meal each morning it was so lovely. Lovely snacks in room that were replenished when the room was cleaned. On days we didn’t need the room cleaned the room service lady offered us drinks and towels with a warm smile. Room- good plug for charging. Bath and wet room shower. Kettle with cups and spoons was great

Location- a little noisy (our room faced the Main Street) a walk from stations, used Uber a bit more here but worth it for the great service.

The service staff really goes above and beyond for you. I had requested a wifi router in my room and I had no connection issues at all. I also liked that the cooked foods for breakfast changed everyday so I got to try many different foods.

The walls are a little thin. I had really noisy neighbours one night near midnight, but thankfully a call to the reception helped resolved it immediately.

Friendly staff, breakfast and snacks included, large sized rooms

The whole stay was amazing, the room was big and very clean. The staff were perfect , very friendly and they all organised a birthday card for me signed by all the staff even though I didn't mention it was my birthday. They were very friendly and helpful. Definitely would come back again

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Very central. Staff were very kind. Rooms were lovely. Breakfast was good.

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Reception staff was very helpful. Hotel was very clean. Breakfast was good along with fresh fruits. The location was 15 minutes walkable distance from MRT Zhongxiao Xinsheng Station. Five minutes away from 7/11 family Mart. Reception was always ready to help with smiling face

The guest room was clean, nice, and spacious. Breakfast has a variety of food. The staff were friendly and helpful. The location is just perfect for a walk around the city centre.

Absolutely splendid! Impeccable service, luxurious amenities, and nice views. A truly unforgettable stay.

Very cooperative and supportive staff

Cleanliness and good choice of breakfast

We stayed at a lower floor no view from our window

Clean central staff really helpful. Excellent breakfast

Central

The Staff were terrific! They made me feel like I was in a home away from home. The ladies at the front desk were so kind. The staff in the restaurant very polite and housekeeping very friendly.

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Great property in an excellent location. 10ish minute walk to 2 different subway stations. A more local (rather than tourist) area with a wonderful selection of restaurants nearby. Great room, staff, breakfast and a special thank you to Mei and Sally for all their help. We travel a lot and this was a perfect place in Taipei to in-jet lag and explore this wonderful city! Highly recommend.

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The staff were the main standouts throughout the stay - very considerate and helpful. They even got me cake and complimentary drinks on my birthday.

A very nice and friendly acomodation in the heart of Taipeh. A nice variety on the breakfast buffet as well as gentle staff.

No possibility to check into the room before afternoon which might be an issue for travellers arriving very early in Taipeh.