Establishment Hotel, Sydney

Amazing staff and great location. Our stay was amazing everyone was incredibly helpful and welcoming . We will definitely be rebooking on our next trip to Sydney.

Everything was great i just wished there was a better curtain/blind situation in the bathroom as the shower is directly in front of the window .

Great hotel, great location

Nothing

Modern and funky

Nothing

Location, decor, staff and communications.

Lighting was too dull and hard to control. Only one towel hook - really needs towel rails. AC unit was hard to control and the controller hard to read.

Great location, great rooms and facilities, good vibe

One could argue it is a bit noisy with the missis pumping from bars nearby but I don't mind that so much

A delightful place to stay. Staff & service are totally professional.

the place is fabulous. spacious rooms & excellent staff

many rooms have no view and limited light bar bill was unexpectedly high difficult for taxis to find

The hotel had a wonderful ambience. Staff were excellent. Bedroom & bathroom spacious. Adjoining top restaurants. Making it a great place for a special occasion. Our reason for booking the hotel was its proximity to the International Ship Terminal as we were leaving on a cruise. Worked really well.

The sliding glass door between bedroom & bathroom was VERY stiff to open & close . But just a minor inconvenience.

Hotel and staff were wonderful, only negative need extra lighting in the bathroom.

location, room,

wish we could stay longer

Fabulous room up on top floor with windows looking out into two different laneways. Bars, restaurants downstairs were excellent in the evening.. Breakfast delivered to the room. Memorable stay!

Very welcoming staff, perfect location in the heart of the city, yet not noisy. Beautiful warehouse style rooms with high ceilings and deep bath.

Great staff

Poor lighting in the room itself

Biggest standard hotel rooms in Sydney. Very tasteful. Loved the vibe. Double bath!

Hotel staff was very welcoming and the hotel is beautiful. It's only a short stroll from Circular Quay and the Rocks.

The room was directly above a night club that played loud music till late. Thankfully the hotel provided earplugs.

Clean and great size room, well furnished and super comfortable.

Nothing !

Fantastic hotel. A hidden gem almost. It’s great that the hotel is based on Merivale in which the food and drink is so much better than any other hotel offering.

Expect to pay for everything. You pay for not only the room dining menu but also a tray fee to your room. Nothing is free nor cheap but it is very nice. I would go back again. You would find it certainly difficult to find it hidden behind bridge street if you haven’t been there before. A big sign that says ENTRANCE to the front door would have helped. Glad to know that at least 4 guests said the exact same thing to me.

the room was beautifully set up, romantic with the bed on a higher level and the bath tub was ideal!

There wasn't anything we didn't like, it was a beautiful stay and I will be recommending to friends

Lovely throughout, with historic features.

Beautiful, spacious, clean and incredibly convenient. Great value via Booking.com. Breakfast was delicious. Loved it!

Fabulous location, 5 minute walk to circular Quay. We had a studio room which was lovely. Huge bathroom with amazing bath. Establishment breakfast was very nice and great value. Parking nearby arranged via the hotel.

Main entrance hidden down a back lane and not easy to find.

The ambiance, the studio rooms and the proximity to food and nightlife

Nothing

Room service was great, loved the ambience and the smell of the hotel.

At a premium price point, not including overnight parking was disappointing.

Staff & Location close to Gardens & Opera House, Restaurants etc

no pool

The staff were all exceptional. I have never encountered such genuinely helpful and kind staff at every interaction. Charlotte was an absolute delight! Gorgeous moody decor. Comfortable large room. Parking at Met centre was convenient and location is great for an event in the city.

It was a little noisy until the nightclub closed next door. However, we were so tired, so it didn't bother us very much. My only suggestions would be another towel hanger as there was only one for two towels.

Great location and the room was large and comfortable.

Location, decor and aroma

Most bars weren’t accessible due to events and staff were a little cold about that fact. Rooms are very noisey with outside bargoers

decor and room layout. nice touch having a yoga mat

I could hear the person in the next room coughing, which he did at regular intervals

We had the best stay. A massive thank you for upgrading us to the penthouse. We’d had a day full of flight delays and nearly had to cancel our dinner booking, just sneaking through at 9.45pm. It was just the best to arrive at 10.30 and receive this surprise.

Lovely hotel. Great location. A little hard to find as not signed very well. Would definitely stay again

Everything

Only stayed for one night

the feel and proximity to restaurants and venues

the little sections of the room needed maintenance and the shower flooded into the room

Great

Street was very noisy during the night

Max 5 floors. No waiting time on elevator. Clean room and bathtub. Unorthodox room design and layout. Great room presentation and furnitures. And most of all, hidden and great location (near Circular Quay).

Can’t access Youtube or Netflix. Other than that, it’s perfect.

Location fantastic

Remote control for tv was frustrating to use

Location is superb. Easy access to Circular Quay and The Rocks. Hotel is amazing. Unfortunately it was a public holiday that night so bars and restaurants in the building were largely closed which was disappointing for a international city like Sydney

Closed restaurants on public holidays

Great location close to the rocks and bars and restaurants.

Room service menu past 10pm is a bit vague.

EVERYTHING! Proximity, fresh orchards, room size, foyer architecture, and The STAFF, the staff and their eagerness to please was second to none. Well done Merivale! 🙏

If I had to pick one thing, it would be the price of a case of beer, but really your staff made up for that. Hopefully the profit from the beer could be distributed to the wonderful staff!

Love this hotel but not as much as we used to. Rooms still nice and staff are extra nice & very helpful. It has a very unique look & feel. So close to many great restaurants and bars. Some of the best in Sydney. Mr Wongs, and Palmer & Co to name a couple.

The new Bar SOE (Song Of Eve) in Bridge Lane that has opened is way too noisy for guests sleeping in rooms above, especially on the lower floors. Sounds more like a night club. People lined up to get in & all we hear is loud music & people shouting & swearing above the noise while they queue. The old Bridge Lane Bar was so much classier! Such a shame SOE is not more insulated like all the other bars and restaurants located in the same precinct. Its also made the laneway very dirty and uninviting - filthy in the mornings, right where we have to step out of the Hotel foyer at the start of our next day. It would be nice if the staff let you know of this during the booking process. It saddens me to say, as we have loved coming to this hotel for many years, but I don't think we will be back solely because of SOE. It's really taken the shine off our stay.

Its hidden location and wonderful service. Huge rooms and will be definitely staying again

The rooms

The noise on Saturday night was way too loud

The room was clean, great set up. Very comfy bed and great pillows. I actually took a picture of the pillow and have now ordered two :) The air-conditioning was cold and we had trouble adjusting it, we got to our room very late as we were at a wedding so mentioned it to the staff in the morning. Location means a little nosy but i appreciated the ear plugs :) Bath was stunning and I will look to stay again.

NA

Great location and lovely room

A little noisy, but didn’t overly worry us. Parking was a walk away

The room was well appointed and spacious. The bed was comfortable and the amenities were plentiful. The staff was excellent, extremely attentive and friendly. The room service is very good and quick. The location was very good, for food, sightseeing and nightlife.

The hallways are very noisy and the doors don't block much sound. The roof top night club resonates down the alley and you can hear conversations and mostly shouting and screaming throughout the nights until 3am, especially Thursday, Friday and Saturday. I assume it's more of a hotel that people stay at to party.

Staff were exceptional, Great Location, Very Comfortable beds in a well styled room. The finer details were considered, and it shows. Lovely experience.

To be completely honest, we had zero issues.

The Establishment Hotel is a hidden treasure, the location was perfect. Walking distance to Circular Quay and Wynyard Train Station so it is excellent if you’re coming from the airport. It is also a block away from the light rail (tram line) on George street. The customer service was exceptional, the room was clean and spacious. This property will go Above and beyond to make your stay comfortable.

We had no drawers in our room and if it they were present we couldn’t find them. Paper thin walls, you can hear everything including the next door neighbour upon her world being rocked so to speak. The hotel provides ear buds for the noise coming out of the bar that travels through the lifts. Pillows were very soft, which threw my neck out. If you love a firm pillow that you are not going to sink in and have no support, best to bring your own.

The room was very spacious & super clean. Loved the coffee machine. A king size bed would make this room perfect.

No restaurant for breakfast, just room service breakfast.

Great location

Nothing

Perfect hotel in perfect location

nothing

Spacious room, with very nice bathroom. Great location in CBD

Noise from outside night club. Creaking floor boards.