Ritz-Carlton Millenia Hotel, Singapore

Staff service

Nothing to hate or dislike

Everything about the hotel

All was perfect

Gorgeous hotel, classic style rooms and lobby, every last detail was elegant and classy. Bidet toilet is definitely a bonus. Breakfast was delicious, so many options to choose from. The staff and the service made my stay feel complete.

If you’re the type that notices the tiny little details, you would say a mini touch up is needed in some places of the hotel. There was a temporary issue with the water heaters that’s probably been fixed by now, but I had to take a few cold showers.

The service at the Ritz Carlton is second to none. The staff greet you with a smile (and often, remarkably, remember your name!) and nothing is ever too much trouble. Our room was sensational - large, comfortable and with an amazing view over Marina Bay. We didn't have breakfast included but went to the buffet breakfast at The Colony twice. It offers an incredible range of options, however, best to avoid at weekends and peak times due to the crowds. We weren't familiar with the location of the Ritz Carlton prior to arrival but would thoroughly recommend it as it was so easy to navigate the city and sights from here.

If you're a coffee lover, would recommend looking at options outside the hotel, as the options available here are expensive and not the best quality. There a lots of good options in the nearby shopping areas.

Staff is super friendly. Impressive amount of options for breakfast and dinner, highly recommend having dinner at least once at the open buffet. Pool and gym are very nice, with lots of options. The location is great, very close to Marina Bay. We had a room facing Marina Bay and the view was amazing.

Check massage prices before booking at the spa :)

Room clean and service and food excellent

nothing to complain about

Incredible breakfast. Incredible view.

I think 2 main events in the city at the same time, formula one and Token 2049, has increased the traffic as well as the hotel pricing. Other then that everything was excellent.

Fab hotel! Stunning room and view Great staff and location All bar and restaurants great Only thing: Found the pillows too hard but I could probably have changed them-didn’t ask Spa a bit gloomy and pool not attractive

Excellent location, nice view

TV wasn't working initially. Managed to fix it after technician came

Brilliant! My favourite Singapore hotel!

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Decor Breakfast buffet Service View from rooms

Maintenance was on going on the floor top of us Check in room was late

beautiful decor and art. the most attentive stuff all over. the marina view from the bedroom and the bathroom was astonishing. breakfast features many tastes and everyone could find something to eat. walked to the merlion on one side and to gardens on the bay from the other side.

getting to the reception from the street is quite a walk up, especially for older people.

Everything perfect

I like that the staff were addressing us by names, friendly, nice complete toiletries.

The waiting time during peak period of lifts.. a bit slow

Great location, really friendly and helpful staff, beautifully clean.

The room was spacious and comfortable, and the staff took great care of the property while also providing excellent service throughout our stay. The breakfast was outstanding, with a wide variety of delicious options. The location was also very convenient and easy to access.

However, there was one major downside to our stay. Our room (No. 505) frequently had loud noise coming from above—such as furniture being dragged or what sounded like luggage being pulled across the floor. This occurred even during late hours, sometimes between midnight and 2 a.m., which made it difficult to sleep. The noise was not faint or subtle—it was loud and very noticeable. We had to use earplugs in order to fall asleep. This issue should be addressed by hotel management, as such disturbances are not acceptable for a hotel of this standard.

Spacious and clean

The set up of the sofa bed was delayed despite repeated requests to set it up. Though the staff were very apologetic about it and I could see they were trying their best. Also another disappointment for us was that we did not get a room with the view towards the marina area.

Location

Carpets in hallway and elevators were dirty and smelly No real lobby Waiting in line to get a table for breakfast daily Old furniture

Very good location. Well kept.

All

Checkin was efficient, Room was excellent, breakfast & dinner buffets amazing choice & quality. staff always friendly and helpful. Easy access from hotel to MRT and city sights

Checkout was slow

Amazing hotel. Firstly, the welcome by the amazing staff was one of the best we have ever had anywhere in the world. Great bedroom, great bathroom, stunning views., excellent location. The breakfast was unbelievable, so much variety, from so many parts of the world. Again, the staff were so helpful and attentive; I'd say they were on par with the staff at The Ritz in London! Thanks for a wonderful stay.

Wish we could have stayed longer.

cozy beautiful room and view in the evening and bfast was soo good and many choices hope to pamper and come back to this lovely hotel. staff all very hel

none

Location, facilities, bathtub, view from the room, room service are all great

Perfect service as usual

We have been there about once a year for the last 12 years. The quality of service is just as good today as it was before.

All food was exceptional.

We came all the way to Singapore to celebrate National Day, but the night was way more crowded than we expected especially around Marina Bay Sands. We ended up stuck in the crowd, and my partner had a panic attack. He wasn’t feeling well afterwards, and by Sunday, August 10, he was completely down. At first, we were given late check-out until 2 PM, but after I explained our situation, the reception kindly extended it to 3 PM. That extra hour really helped, and after resting more, my partner felt so much better. I’m really grateful for that. The food was delicious, we loved our in-room breakfast. Dinner was nice too, although the nachos weren’t quite to our taste. The view from our room, even without the Marina view, was still gorgeous. Overall, I truly enjoyed my first stay here. Thank you so much for the warm hospitality

Nothing

Everything. The staff very friendly and helpful. Delicious buffet and exquisite bedrooms. We were very pleased and grateful for our stay 😃

The view of the Marina Bay area was THE BEST.

N.A.

Helpful staff Location

Old furniture , time to change Carpets in elevator and hallways smelly with stains

The room was exactly as it was advertised. Breakfast was amazing and view was awesome. Staff were the best from any place I have stayed at before.

Nothing

The location Very efficient and polite staff Large room with a lovely view Excellent breakfast spread

It’s a bit dated and worn at the edges The room though large needs a complete refurbishment in terms of layout and conveniences

The harbour view was awesome. Toilet with bidet. Staff very polite and fiendly. Hotel always meet my request and dream stay fulfilled. My grandchildren very happy with the close-ul fireworks views.

Toilet should have one bar handle for elderly to hold to secure their movement. Also the shower area.

The overall ambience of the Ritz. Bed comfort Size of the room

The view, the location, the smell, the amenities, the quick and seamless check-in, the luggage disappearing and popping up in the room. Simply everything

There were some 2 stains in the sheets and breakfast line at 10 is crazy.

They invited to go to spa before leaving, way after check-out time. Real luxury Great location Awesome view

Everything!!

Nothing.

The view of the marina was the best thing. The bed was incredibly comfortable, the bathroom beautiful with views from the bathtub. Spacious room. I really liked my stay.

For such a high price, you’d expect the toilet paper to not be sandpaper quality, and the towels were poor quality as well. The room smelled moldy when I went in. The breakfast, even though there was so much to choose from, wasn’t great. At least, not what I ate.

Nice people are smiley

None

Superb breakfast at The Colony, the beautiful hotel, very spacious room, comfortable bed and very attentive hotel staff.

NIL

Cant get this wrong.. amazing Breakfast with huge varity for adults and kids... Super amazing staff and top notch hspitality and smiley faces of all the hotel staff and ready to help or asst.

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Had a perfect stay. Booked at the hotel restaurant and it was wonderful. The suite we stayed in was massive and overlooked the harbour (including a light show on the water at 9pm!). A perfect conclusion to our honeymoon. Highly recommend.

The staff were extremely friendly and knowledgeable, specially Hakim. The room is spacious and comfortable. Breakfast is huge and covers many options. The staff made my stay honestly.

Some towels weren’t clean.

Room was excellent .. staff were excellent

High quality upmarket hotel with a great view of marina bay

Having to queue and wait 20mins for included breakfast on Sunday morning.

Clean facilities, breakfast was great. Mr Pang Jie Le was excellent at our checkout experience. Friendly and prompt, v professional. We enjoyed a full view of the NE show fireworks which was great. Room service personnel were friendly and prompt.

Ms Atiqah at check in seemed distracted and it took a long time. We were not offered chairs to sit even though we were tired after coming from work. Requested newspaper which she keyed in apparently but papers did not materialise until we called concierge. We had a dirty and very dusty toilet roll delivered to us when we called for more toilet paper too. It was unusable.

The staff were all so lovely. The location is perfection. The club lounge is a MUST! And the late checkout is fantastic for those late night flights.

The elevators are sooooooo slow. An outdoor jacuzzi would be amazing so husbands and wives can jacuzzi together.

No need to describe the facilities — it’s the Ritz-Carlton, so everything was just as excellent as expected. What more could you ask for? I came to Singapore just for J-hope’s concert from BTS, and the location of the hotel was perfect. The stadium was very close — we could even see it from our room. One morning, while our in-room breakfast was being served, we had a lovely chat with the staff member about BTS and concerts in Singapore. It was such a small but memorable moment. And what truly touched me — the hotel left a handwritten note in our room saying “Enjoy the concert!” It was such a thoughtful and heartwarming gesture. It was truly a special stay that I’ll never forget 💜

Everything is amazing

One of the best choices