Ritz-Carlton Millenia Hotel, Singapore

Our stay at the Ritz-Carlton Millenia Singapore was to perfection, from the moment we arrived and checked in till the moment we left, the staff welcomed us warmly and offered and exceptional warm welcome, especially Ms. Miho who assisted us in checking in and asked about us during our stay and the staff at the door who were always smiling and greeting us with joy. We stayed for 5 days and 4 nights and we really loved the details in the lobby; in the room; the facilities and the bathroom, all practical and as to our needs. I must mention the breakfast buffet which was lovely, almost all cuisines and options are available and nothing tasted less than perfect. Definitely will stay here again.

Everything was amazing!

Easier to say what didn't we like!!! We loved the Location, Views from our Room, Staff were very friendly and helpful, The Club Lounge...especially Moira...quality & variety of daily breakfasts and the Seafood buffet dinner at the Colony. We thoroughly enjoyed our stay...

Can't fault anything

The bath tub view was exceptional (even with the noise from the construction). The sofa bed was comfortable and sofa. Perfect after a day of exploring. Complimentary dessert on our first night was very thoughtful and the dessert was very delicious! The staff was friendly (especially at breakfast). Breakfast food option was perfect and plentiful. The selection was just right. So yummy! The bathroom amenities was just right. Love the rain shower. The room was spacious. Our overall stay was truly exceptional!! We love the turn down service with the choc treats.

The bathroom shower floor was worn but not dirty.

Kind staf, delicious food, clean, safe,...very, very recommendable hotel

Breakfast

Everything from start to finish. The most comfortable room,from the bed,ensuite to toiletries.. Pleasure to stay in such a beautiful hotel.Staff were helpful & friendly. Breakfast was amazing. Excellent location

There’s nothing

Staff was attentive and helpful. Room was nicely furnished. Club level food and amenities were great. Our room had nice view of Sands and Marina but construction crane was in foreground. It affected the photos but did not detract from the overall experience.

Fantastic views, location and food. I would advise a Ritz Carlton Club upgrade as it is worth it.

Nothing

Location, food, service was amazing.

The room was very large and comfortable, with a separate seating area and a desk for using a laptop. The bathroom was also large. Housekeeping was done well and the room was always clean and tidy. Unfortunately the weather was poor during our stay so we didn't get to experience any of the outdoor facilities such as the pool. The hotel is in a great location only a 5-10 minute walk to the Marina Bay Sands shops, we also walked to the Gardens by The Bay as well.

There were some renovations taking place during our stay which resulted in some consistent noise above us, while we were informed at check-in, it would have been good to be made aware of this prior to arrival. Naturally this will only be temporary. There was also quite a bit of noise from the hallway outside the room, compared to most hotels I have stayed previously you normally cannot hear any noise (people walking, talking, etc) from the hallway while you are in the room. Unfortunately on a Thursday night the hotel could not accomodate our party of 2 for dinner (we had not made a reservation), which was surprising given it was off-season and a weeknight, so we walked to the Marina Bay Sands and had dinner at a restaurant there.

The ambience and the surprise day 2 cookies by Cally

On going drilling during afternoon for two days when we return back to rest. Wasn’t told there was on going drilling around us

All the staff were so helpful, friendly & nothing was too much trouble for them.

Nothing

Good

I am a smoker. Should have more than one smoker facilities.

Immaculate

The room was very spacious and bathroom view amazing.

The service and staff are exceptional

I LIKED EVERYTHING EXCEPT THE FACILITY IN THE BATHROOM. THE BATHROOMS ARE NOT SET FOR HANDICAP PERSON

SEE THE ANSWER ABOVE

The service was outstanding! Dixon has made the stay memorable with his attentiveness and warmth.

The view, bathroom and size of the room

The food variety in the lounge

The staff were super friendly and went above and beyond to serve their guests.

Location and the exceptional staff

Nothing

Central location. Beautiful decoration. Breakfast one of the best I’ve ever had in a hotel. What you would expect from the ritz experience. Staff polite and helpful. Marina view room exceptional.

Value for money - if you’re staying at the ritz this probably isn’t an important factor but in Singapore all hotels very good and half the price in some cases.

Very central. The breakfast was amazing The room was spacious and very luxurious. We had one lady which was very attentive to us at breakfast L. Sandran. Loved her smile and willing ti be at our service. Even brought a gift for us to remember Singapore

The wooden floor of the room cracks. So when you go to the bathroom in the middle of the night it would make a sound and disturb my husband.

Everything

Everything!

Clean Friendly staff Delicious buffet Very cooperative Location is excellant

We would have preferred if their was more variation in the in-room dining menu But in general if there is something that we want they actually made it for us

- Excellent, courteous service - Huge high quality breakfast buffet with lots of different cuisines - Great location, within walking distance of some major attractions like Gardens of the Bay - amazing view - shower had good pressure and consistent temp

- Chromecast didn't work on TV (wasnt my phone as it worked at another hotel) - Bedside plug was inside a drawer which is extremely bizarre design and not great if you're plugging in a converter + additional plug

The room is very spacious with lovely big windows, the bath being situated right in the window looking out over Marina Bay was amazing. The bed was so comfortable! The swimming pool area is lovely and relaxing.

Unfortunately there are building works directly opposite, which did spoil the view somewhat.

Club lounge facility excellent value and staff very personable

Lobby no casual seating and at times very confused

Great housekeeping. Very beautiful architecture and design. Comfortable rooms and lobby. Front desk was great. Good amenities. Very nice gym as well.

The republic bar’s food wasn’t very good. Service from that restaurant wasn’t the best. Occasionally you do have to open your own door at the lobby.

Everything was fantastic. Stayed in this hotel numerous times it’s a classic and the f&b outlets are exceptional.

Nothing

Everything.

Excellent choices for Breakfast. rooms were excellent although we did not get an upgrade!, staff are very helpful and attentive.location is superb. View fantastic but at higher levels as there was a construction site just bellow the hotel

It is lovely to be there - beautiful inside & great location.

Nothing at all.

breakfast ,room, view

was perfect

Breakfast buffet is extraordinary

Breakfast buffet was outstanding, good quality food and able to keep pace with a lot of extra holiday travellers due to the Lunar new year. Service was attentive and personalized especially from people like Widi.

Accessibility

It's the Ritz Carlton so you'd expect it to be fabulous and it was

Breakfast was excellwnt

Room furnish looks a bit dated compared to hotels around Marina Bay

Amazing location, absolutely gorgeous room and views, and probably the kindest and most caring staff in the world. The breakfast was divine and the dinner buffet was probably the best one I have ever been to, exquisite.

The only minor inconvenience was the sauna and steam bath room, would have expected something a bit bigger and some ice baths too.

I loved everything! The room was clean and spacious and I had amazing views. Also the staff was so nice and helpful.

Probably the noise from the outside construction site, they work until late and sometimes I could hear them at 1 am.

Our stay was absolutely perfect from start to finish. The room was luxurious, spacious, and impeccably clean, with breathtaking views of Marina Bay that made every moment feel magical. The breakfast at Colony was an unforgettable culinary experience, offering a diverse selection of exquisite dishes in a beautifully designed setting. The staff provided impeccable service, anticipating our needs and going above and beyond to make our anniversary celebration special.

There is nothing we would change—it was flawless in every way.

The location was excellent, right near Marina Bay and Gardens by the Bay. Easy to get to other parts of Singapore. The view from the room was spectacular. The staff went out of their way to provide an exceptional stay. The room was large and the beds were comfortable. Club Lounge- well worth the extra $. Delicious food and what a view!

Absolutely nothing.

Although we already expected that 5 star quality service, we fully appreciated the team’s effort to make our stay a little extra special by acknowledging my parent’s birthday. Thank you and definitely recommended.

N/A

Exceptional breakfast Amazing staff Super comfortable beds Super clean

Nothing

Great room with a wonderful view and very quiet. Bed was huge and super comfortable. Room was very well appointed and spotless. Staff were very professional and polite. The gym is very well appointed.

We were advised at check-in that there were works scheduled on the floor above us from 10:00am-6:00pm (Sat and Sun). Whilst we were out for most of the days and it didn't really inconvenience us, it would be have been nicer to be told this at the time of booking or well before arrival. Breakfast at the Colony was a bit chaotic on the first day as a rush of people temporarily crowded it out (however, the food was excellent).

Size of the room, Staff promptness

Vegetarian breakfast buffet

Very comfortable, lovely helpful staff & the breakfast is superb.

Pedestrian pathway to the road felt like a bit of an afterthought.