Ritz-Carlton Millenia Hotel, Singapore

We came all the way to Singapore to celebrate National Day, but the night was way more crowded than we expected especially around Marina Bay Sands. We ended up stuck in the crowd, and my partner had a panic attack. He wasn’t feeling well afterwards, and by Sunday, August 10, he was completely down. At first, we were given late check-out until 2 PM, but after I explained our situation, the reception kindly extended it to 3 PM. That extra hour really helped, and after resting more, my partner felt so much better. I’m really grateful for that. The food was delicious, we loved our in-room breakfast. Dinner was nice too, although the nachos weren’t quite to our taste. The view from our room, even without the Marina view, was still gorgeous. Overall, I truly enjoyed my first stay here. Thank you so much for the warm hospitality

Nothing

Everything. The staff very friendly and helpful. Delicious buffet and exquisite bedrooms. We were very pleased and grateful for our stay 😃

The view of the Marina Bay area was THE BEST.

N.A.

Helpful staff Location

Old furniture , time to change Carpets in elevator and hallways smelly with stains

The room was exactly as it was advertised. Breakfast was amazing and view was awesome. Staff were the best from any place I have stayed at before.

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The location Very efficient and polite staff Large room with a lovely view Excellent breakfast spread

It’s a bit dated and worn at the edges The room though large needs a complete refurbishment in terms of layout and conveniences

The harbour view was awesome. Toilet with bidet. Staff very polite and fiendly. Hotel always meet my request and dream stay fulfilled. My grandchildren very happy with the close-ul fireworks views.

Toilet should have one bar handle for elderly to hold to secure their movement. Also the shower area.

The overall ambience of the Ritz. Bed comfort Size of the room

The view, the location, the smell, the amenities, the quick and seamless check-in, the luggage disappearing and popping up in the room. Simply everything

There were some 2 stains in the sheets and breakfast line at 10 is crazy.

They invited to go to spa before leaving, way after check-out time. Real luxury Great location Awesome view

Everything!!

Nothing.

The view of the marina was the best thing. The bed was incredibly comfortable, the bathroom beautiful with views from the bathtub. Spacious room. I really liked my stay.

For such a high price, you’d expect the toilet paper to not be sandpaper quality, and the towels were poor quality as well. The room smelled moldy when I went in. The breakfast, even though there was so much to choose from, wasn’t great. At least, not what I ate.

Nice people are smiley

None

Superb breakfast at The Colony, the beautiful hotel, very spacious room, comfortable bed and very attentive hotel staff.

NIL

Cant get this wrong.. amazing Breakfast with huge varity for adults and kids... Super amazing staff and top notch hspitality and smiley faces of all the hotel staff and ready to help or asst.

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Had a perfect stay. Booked at the hotel restaurant and it was wonderful. The suite we stayed in was massive and overlooked the harbour (including a light show on the water at 9pm!). A perfect conclusion to our honeymoon. Highly recommend.

The staff were extremely friendly and knowledgeable, specially Hakim. The room is spacious and comfortable. Breakfast is huge and covers many options. The staff made my stay honestly.

Some towels weren’t clean.

Room was excellent .. staff were excellent

High quality upmarket hotel with a great view of marina bay

Having to queue and wait 20mins for included breakfast on Sunday morning.

Clean facilities, breakfast was great. Mr Pang Jie Le was excellent at our checkout experience. Friendly and prompt, v professional. We enjoyed a full view of the NE show fireworks which was great. Room service personnel were friendly and prompt.

Ms Atiqah at check in seemed distracted and it took a long time. We were not offered chairs to sit even though we were tired after coming from work. Requested newspaper which she keyed in apparently but papers did not materialise until we called concierge. We had a dirty and very dusty toilet roll delivered to us when we called for more toilet paper too. It was unusable.

The staff were all so lovely. The location is perfection. The club lounge is a MUST! And the late checkout is fantastic for those late night flights.

The elevators are sooooooo slow. An outdoor jacuzzi would be amazing so husbands and wives can jacuzzi together.

No need to describe the facilities — it’s the Ritz-Carlton, so everything was just as excellent as expected. What more could you ask for? I came to Singapore just for J-hope’s concert from BTS, and the location of the hotel was perfect. The stadium was very close — we could even see it from our room. One morning, while our in-room breakfast was being served, we had a lovely chat with the staff member about BTS and concerts in Singapore. It was such a small but memorable moment. And what truly touched me — the hotel left a handwritten note in our room saying “Enjoy the concert!” It was such a thoughtful and heartwarming gesture. It was truly a special stay that I’ll never forget 💜

Everything is amazing

One of the best choices

Amazing spread (balanced diet yet felt full and content) and super helpful staff - would go back for it

None - service was perfect

Spa is outdated

This is called 5 star Hotel Services. Everything was truly perfect for what you expect from an Excellent 5 star hotel. In discussion with the front desk I just told them the purpose of my visit to Singapore and they smartly captured them. A delightful experience with cake, cookies and graduation symbol and certificate on the day of my son's graduation day. WoW, what an experience ! Excellent location, watching Marian bay from every window of my room. Great service staff, keep it up.

Everything was perfect, great service staff, keep it up.

The hotel was amazing but it's the staff that made the best impression. They went above and beyond to ensure we were comfortable and had a memorable honeymoon experience. A special thank you to Eshafinah, Aimann, Abdul and Jay Kumar.

None

Very kind and friendly staff , always tried their best to make sure we are comfortable and very welcoming

The room was very comfortable with great view.

Everything one needs during a relaxing holiday was there Staff (Amanda Hakim to name a few) were exceptional Rooms were luxurious and offered the most comfort

There was nothing not to like. It was a dream place

Room size and the breahtaking view as we took the one facing Marina

The consturtcion smack in fromt of the wide window. Anc the stay was very pricey. The rate has recently been increased and it sky rocketed. We had some minor issues during our last stay (yes, I stayed at the hotel once in a few months) and I could not beleive they increased the room rates lately.

The staff..great service

Nothing it was unbelievable

True old school Ritz

Nothing

The location and view

Lack of information about in house dining options Waiting 2 hours for our room to be ready after a long day of travel

Hotel is good and at good location as well club lounge is really good and food was good too. Room was good and view from it also good. Bed was big and comfy.

Some of switches were not working and lift was little scary. Rest everything is okay and they gave us free upgrade so it's okay.

Breakfast and helpful staff.

The club room and the staff were amazing. Service was impeccable and definitely felt exclusive, as expected with the price point. Would highly recommend!

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Everything! What a beautiful hotel, with helpful staff, and the best hotel breakfast we have ever experienced. The rooms and bathrooms are huge, as is the bathtub, and L’Occitane products are always a treat. Really hope to return again one day.

Nothing!

Everything

the staff is too intrusive

Everything. Views, staff, amenities, room quality, bathroom. Highly recommended.

They were doing daytime renovations which were so noisy my room was uninhabitable for 3-4 hours per day.

Close to Marina Bay Sands. Approximately 600m from the MRT, which was very convenient. Incredible service standard by all the staff. The breakfast is phenomenal- one the the best buffets and the staff couldn’t have been more helpful without even being asked

Currently there’s construction across the road which makes the view a bit lack lustre. The noise isn’t an issue though.

The breakfast staff were exceptional The food choices perfect

Loved everything about the hotel especially the view of the bay from the room and bathroom. The service was excellent. The location was perfect.

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Incredibly service-oriented staff across all disciplines. This is the extra, this is why I pay more, and even then I would not have expect this customer excellence.

Some more hangers in the bathroom and a better hair dryer could be nice.

Great location. Outstanding service. The Ritz Carlton Club limousines was always available and very helpful. The club snd SPA staff were very friendly and highly professional .

The only negative: The swimming pool is not complying with basic safety standards. All pool steps are made of glossy tiles and are extremely slippery. There are no worming signs about it.

Everything

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Great, walkable location to Marina Bay and many shopping centers. It also had a great view toward Marina Bay, possibly the best in the local area. Staffs were very friendly and welcoming.

Toilet room didnt have an air circulation system.

Great location and facilities. Staff are excellent and helpful. This is our second time staying here and will return next time we are in Singapore.

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The hotel was lovely and clean, location was great and the staff were really friendly and helpful

5-Star Experience at The Ritz-Carlton, Millenia Singapore My stay at The Ritz-Carlton, Millenia Singapore was nothing short of exceptional. From the moment I arrived, I was warmly welcomed by the attentive and professional staff who made me feel right at home. The service throughout my stay was impeccable — thoughtful, personalized, and always with a smile. One particular incident truly highlighted the level of care and professionalism at this hotel. I had accidentally misplaced my wallet during a visit to the spa, and the staff (Atiqah from the reception and the security team) handled the situation with such urgency and kindness. They reassured me, conducted a thorough search, and within a short time, my wallet was found and returned to me intact. Their honesty and dedication really stood out, and I am extremely grateful for their help. The room was luxurious and spacious, with stunning views of Marina Bay that made every morning memorable. The iconic marble bathroom with a soaking tub and panoramic window added an extra touch of indulgence. Every detail in the room, from the plush bedding to the well-stocked minibar, reflected elegance and comfort. I also enjoyed the facilities immensely — the pool area was serene and beautifully maintained, and the Club Lounge offered a great selection of gourmet bites and beverages throughout the day. Dining at the hotel was a delight. I had the pleasure of trying Colony, and the spread was incredible — fresh, diverse, and delicious, with outstanding service to match. The location is perfect — central and within walking distance to many key attractions like Marina Bay Sands, Gardens by the Bay, and the ArtScience Museum. Overall, The Ritz-Carlton, Millenia Singapore truly lives up to its reputation. Whether you're visiting for business or leisure, it's a place where luxury and hospitality come together seamlessly.