San Domenico Palace, Taormina

Service at the outside courtyard bar was very slow and disorganized. But, also very beautiful.

Everything!

Nothing!

It’s just beautiful! The staff is very kind helpful!

too expensive

the staff is absolutely AMAZING!!!!!!! the property is amazing, they take care of everything, best service ever, beautiful hotel, great location.

We expected a restaurant in such a prestigious hotel to be excellent, but this was not the case, the waiters' service was poor, the food was disgusting. Do not eat dinner in the hotel restaurant!!!

The breakfast was beyond delicious! Eggs offered anyway you want, fresh pastries, fruits, fruit juice, cappuccino, coffee, absolute perfection in a setting overlooking the sea, snow capped mountains, Mt.Etna and the hills of Taromina!

Nothing to improve.

Excellent. The service was wonderful. The servers were suggestive of dining options and offered to go above and beyond. Your front desk staff person Dunia El Boutaybi, greeted us as we checked in very late and throughout out four day stay followed us and insured we had the best time. She is a treasure and clearly goes the extra mile.

We liked everything

The location is spectacular. The views of the sea, snow capped mountains, Mt. Etna, and the gardens, pool, patios and interior of the hotel exceeded all expectations! The staff treats guests like royalty. Breakfast…I’m hungry now just thinking about how delicious it was!

I can’t think of anything.

It is difficult to put into words just how fabulous this hotel, and staying here, was to experience... From the moment we arrived, San Domenico Palace’s team showed the very highest level of customer service and care – they truly provide an unparalleled guest experience. Located within this stunning, restored historical monastery in the heart of Taormina’s old town, our beautifully-designed and appointed hotel room featured a private terrace with views over the picturesque hillsides and coastline below. Staying at San Domenico Palace is like staying in a private museum full of beautiful antiquities, albeit artfully framed within gorgeous, luxurious, contemporary surroundings which cater to every possible 5-star need. In summary, the surroundings are quite literally breath-taking, the food exquisite and the team unparalleled in the care they provide. This was an incredible hotel experience which we will never forget, so thank you Team San Domenico Palace!

N/A

Everything was outstanding: the location of the hotel, the view from the room, the food, variety and quality of the breakfast, the design and style of the hotel and the courtesy of the staff.

All nice.

Nothing.

best Four Season hotel !

Exceptional ambience and attention to all the small details that make the difference. Incredibly attentive staff, wonderful setting, and magnificent hospitality

Bedroom faced hotel entrance and approach road, with great views of Etna, but was woken up very early (2X) by lorry unloading and other logistics.

Awesome place & location. Exceptional service.

Nothing

Staying at The Four Seasons is a next level experience from the attentive service of the staff to the cleanliness of the rooms and amazing food and design throughout the hotel. The property itself is unlike any other I’ve been to. They transformed a historic landmark in a quieter area of Taormina into a beautiful escape, with perfectly manicured courtyard gardens and expertly decorated ballrooms. You could spend hours just walking around the property and enjoying the peace and tranquillity. The property is just a minute or two walk away from the excitement of the city, unlike other luxury hotels in the area, the four seasons is away from any super tourist heavy areas. The staff went above and beyond and helping us reserve restaurant reservations and transportation. We will definitely be returning. Last thing, the pool is one of the best I have ever been to.

I visited here for over 20 years prior to the Four seasons taking over. it still has its originality charm and character- but maybe lacks warmth being a corporate hotel

as above and pool closes 6pm staff start to prepare - I don’t believe this is comfortable and right.

Breakfast served on either the balcony overlooking the ocean and Mt. Etna is really spectacular as well as the lovely formal dining room, is just heavenly.

Exceptional service and a beautiful hotel. The team was supper attentive and happy to assist with everything. Room was very clean and the shower and bathroom are great. Bed is very comfortable with the best sheets!!! Have to find to buy! Best sheets ever. Breakfast is great with nice selection of food and great service. The view, the gardens simply jaw dropping gorgeous! Lovely entertainment in the courtyard after dinner. Simply beautiful, luxurious and AA+++ experience. Already booked for next year!

our room was tinny-tiny, but its an old monastery, so its to be expected. Its not preventing us from coming back. We enjoy a cocktail before heading out to dinner. and the drinks are tinny-tiny as well. Don't get me wrong, we are not huge drinkers. A standard martini is about 6 oz. These we maybe 3oz and cost 28EU.

staff were professional and provided excellent service.

the wine list was not comprehensive, by the glass mostly Italian wines. television did not have what was advertised by the Hotel on the website. there always seemed to be people in my room either repairing things, delivering items which could easily be provided in the room initially, or overly servicing.

its beauty and elegance

nothing

the location, the facilities , the building, the breakfast, the pool

nothing

Consistent and impeccable service by all staff whether at reception or one of the restaurants.

Have travelled extensively for both work and pleasure - this is the best hotel we have stayed in, anywhere in the world. The staff are absolutely exceptional- professional, consistent and helpful. Nothing is too much trouble and everything is done to the highest standard. A special mention to Denise who was a very special host. The hotel itself is remarkable. Historic and painstakingly restored- the perfect balance between old and new. Some parts of the hotel feel like you are in a museum. The court yard next to reception is charming and a place we really enjoyed having an evening drink in after the stunning pool and before dinner. We also thought the food at Massimo Manttaro’s restaurant was the best we ate at in Sicily (far better than up the road at the Belmond). An exceptional stay in every respect, words don’t do it justice.

The hotel is expensive… but we left feeling like it was worth every cent.

fantastic hotel！

The view, best staff and perfect location.

Amazing property, beautiful location, incredible attention to each and every detail.

It is really hard to find something that you don’t like about this amazing ex monastery, turned into probably the most luxurious Four Seasons hotel