Bastione dello Spasimo, Palermo

We had the most wonderful stay at Bastione Spasimo. Alex and the team went above and beyond to make us feel right at home. My only regret is that we didn't stay longer. A beautiful little oasis in the heart of Palermo

The hotel was central to transport facilities, restaurants and shops but above all the hotel was a hidden gem … an oasis of calm and beauty from the hustle and bustle of busy Palermo with staff that could not do enough to make their guests comfortable.

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The outdoor space was relaxing and the pool was a great way to cool down in the afternoon. The breakfast was great and the staff was awesome.

There was a problem with the AC but the staff was on it and tried to fix it as fast as possible.

This is a lovely hotel in a great location. A nice quiet hotel within walking distance to all the main sites we wanted to see. Lovely and clean, beautiful tranquil gardens and a pool. Nice staff. Great breakfast. Would recommend.

The shower in the room was absolutely tiny. Other than that, no other criticisms.

Beautiful garden setting and friendly staff, location in Kaksa for us was perfect.

Our room was adjacent to a storage closet frequented by staff. You can see the the photos I posted with shower outside of the bathroom (?) and staff passing by, privacy was a bit limited. Other rooms did not have the same issue however, just our rooms.

Beautiful hotel and pool. The room was large and had great air conditioning. The pool area was well maintained. All the staff were very friendly and extremely helpful.

The breakfast buffet was limited and a few fresher options would be appreciated. The drinks at the hotel are also very expensive.

Beautifully renovated property in the centre of a very nice neighbourhood in Palermo. There are so many nice bars and restaurants near by. Our room was very clean, quiet and unique. All the staff we encountered during our stay were very friendly. The staff allowed us a late checkout due to a late flight which we were very grateful for. The pool is a great addition in the Palermo heat and the gardens are beautiful.

It would be great for the hotel to expand their drink offerings e.g. more cocktail selection and also for some small food to be available to order during the day.

the hotel provided a takeaway breakfast for our early checkout

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Excellent service, beautiful garden and pool area. Delicious breakfast, lovely room and within easy walking reach of many good restaurants and the historical centre.

The Bastione Spasimo Boutique Hotel personnel were amazing! We had a misfortune and missed our flight, so we weren't able to check in at the agreed time (we arrived well past midnight), but nevertheless the personnel recorded a video just for us and sent it via WhatsApp where they explained the whole procedure of how to enter the hotel using a code, find the room keys in a locker, and navigate to our rooms. While we were stranded at the airport, lol, they prepared everything for us and even asked to leave a breakfast box for us if we planned to leave early in the morning. Rooms were modern and clean, the ceiling was spectacular, and the garden was amazing! Like a botanical garden in the city center! Unfortunately we stayed for only one night and didn't have enough time to use the pool in the garden but did manage to drink the morning coffee beside it.

There was a special event during our stay, so we were limited with the parking space, but the Bastione Spasimo Boutique Hotel personnel made sure we had the option to park in a nearby garage (25 EUR/night).

The hotel is a an amazing space, the gardens are beautiful, the pool is wonderful, the staff are friendly and attentive and create a wonderful peaceful haven

I would love to have been able to get a lunch or a snack.

Pool with sea water, cozy atmosphere and botanic gardens , friendly staff

All good

The staff were so helpful and lovely especially Paolo and Yasmina . Loved being able to relax in the garden by the pool after a long day in Palermo. Great location. So close to excellent restaurants and bars .

The standard room that our sons slept in was poor . Small, dark and airless with a tiny bathroom.

Amazing hotel and staff

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Relaxed vibe, high quality and lovely staff. Great location too. A hidden gem.

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Excellent location. Organised airport transfer for 50 euros which is a good price. Very good breakfast. Hotel is very nice with a beautiful garden and pool.

Beautiful garden with flowers and swimming pool area. Good breakfast and great staff.

We had an absolutely wonderful stay at this charming hotel — so much so that we came back to stay again during our trip! Nestled in the heart of Palermo, it offers a peaceful, idyllic retreat right in the middle of the city’s vibrant energy. The location is perfect for exploring, yet the hotel itself feels like a hidden sanctuary. The rooms are truly unique and beautifully designed — full of character and comfort. Each detail seems thoughtfully chosen, giving the place a very special atmosphere. Breakfast was delicious every morning, with a lovely variety of fresh and local options. One of the rare gems of this hotel is the pool — a real luxury in Palermo and a perfect way to unwind after a day of sightseeing. We especially want to thank Paolo, Iolanda, and Alessandro, who were incredibly attentive, warm, and helpful throughout our stay. Their hospitality made our experience even more memorable, and we sincerely hope they remain part of the hotel team for a long time to come.

We loved our stay, great location and very helpful staff!

The hotel is the most beautiful historic building, the gardens are stunning , the original stone of the building is incorporated into the rooms. The staff were excellent & couldn’t do enough . The breakfast was the best I had in Sicily throughout my stay . The area is in a residential area but full of great local bars & restaurants & within walking distance to the main area of Palermo

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Beautiful little green oasis in the center of Palermo. Super friendly staff. Heated outdoor pool and nice chill out spots.

Room was a bit small

Wonderful garden & pool was like an oasis in the city after a hot day sightseeing. Great location in heart of old city. The reception staff of Paulo, Ialandra & Alex were so helpful. They always went out of their way.

Our sons stayed in the basic room which was dark , airless and small. The superior room we stayed in was lovely.

Great location. Friendly staff. Lovely garden and pool. Some good restaurants nearby, especially if you like fish. However the standard rooms don’t have anywhere to sit and apart from the garden there is no general communal seating area. Lots of accessible things to do from this location in Palermo

The facilities in the standard rooms lack comfort

The best thing about this hotel are the staff, always very helpful and kind. The hotel garden offers a peaceful retreat from the busy streets of Palermo. The breakfast was delicious and included a variety of foods.

Some electrical outlets by the bed would be nice. Also the bathroom space is a bit weird, since it's not separated from the bedroom by a concrete wall, but rather by a glass wall, so you can clearly see your roommate on the toilet and also hear everything (obviously not a problem if you're close with your roommate :) )

We has a superior double room which was spacious, clean, well maintained, and dual aspect with a view over the lovely garden/pool area; the shower room was very good too. We were provided with tea/coffee making facilities and some bottled water. The garden, with a pool, is an oasis-like area; beautiful, calm, relaxing with a number of seating areas to lounge. The reception staff were, without exception, extremely helpful; very good. The location, within a short walk of the train station, the bus station, the coast, the botanical gardens, and the old town, is ideal in many ways.

The location, while good in many ways, is close to an activity park/area which is used for local kids to socialise into the late evening; can be a bit noisy. I guess you are paying for the location a bit and the general loveliness of the accommodation and the garden - but it was a bit pricey, we felt. Note: Nothing to do with the hotel but some of the local restaurants were a bit of a disappointment. While Osteria Alivaru was fine and Quattro was pretty good, Carizzi D'Amuri was average and Ciccio in Pentola was poor (though highly rated by others).

Very local area, a rough diamond! Just a short 15 walk to the main streets where you will find bars and restaurants. Pool was a lovely feature to relax around in the afternoons and the staff were amazing.

Carb heavy at breakfast!

The property was in fantastic state. The gardens were beautiful love the character pretty outstanding.

The young lady who cleaned the rooms was extremely thorough the young gentleman who cared for the gardens and cleaned up glasses for everybody had a great personality and very good communication skills

The location is fantastic, walkable into the main area and feels really local and authentic. We got a car from the airport, but didn't need to. The train station is a 10 min walk away and an hour - much more efficient than being stuck in a car in traffic.

Would have liked hotel to initially recommend the train from the airport and not a taxi. 6Euros vs 50E and slower in a car!!

Peaceful atmosphere Lovely gardens

Some staff could be more proactive

Very nice property location is close to downtown

Area not the best

Beautiful property, clean and the ground are amazing. So well kept. Staff were friendly and helpful they gave us some excellent restaurants to visit.

Prices of the mini bar are very high so ended up going to the supermarket to grab any snacks.

Beautiful oasis in the old walls of Palermo Breakfast was delicious — eggs, pastries, fruit, yoghurt, and cold enough for carnivores Location is an easy walk to the highlights of Palermo while being in a quiet area

When looking for the building, go to the corner and look up! You will see the sign, and an intercom/security system.

Room was lovely, clean, great bathroom. Staff went out of their way to help us sea with a parking issue

Lovely property in a great location for both the port area and the old town

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A perfect little haven after exploring the city. Great location, spacious rooms with gorgeous details. The garden is beautiful and so well looked after we enjoyed sitting in the evening with a drink.

Loved it!

The hotel is an oasis of calm and peace in a busy city. The breakfast was superb and the reception and staff were excellent and experienced and very helpful.

Minor fault is the bottled water wasn’t replaced each day.

Very good location, very central but still not crazy of tourists. Many cafes and few good Restaurants in the surroundings. Extrem friendly and helpful hotel staff, very very attentive! My big compliment to everyone!

My room was bit too dark. The hotel offered to change but being just 3 nights in Palermo and surroundings it did not make any sense. The breakfast area is too small if the hotel is full. I recommend anyway to book a room here without breakfast because very close to the Hotel are some local amazing bakeries and cafes.

This hotel is a shining gem! There is attention to every detail from the well appointed and comfortable rooms included great beds to the beautiful decorations on the property and landscaping. We loved staying here. The love that went into creating this hotel is very clear. Close to all that you would want to see in Palermo and also extremely quiet which is very important to us while traveling. The owner and every staff person went above and beyond to make you feel welcome and attended to everything. We never had such a warm, personalized and generous treatment. The breakfast was super delicious with a variety of daily freshly baked foods. The common area is beautiful, with a personalized warm decor. It has all amenities needed including WiFi and top of the line bath products and linens. The shower has good pressure. It is also pretty newly renovated and the way they maintain the place in every detail is impeccable. We will definitely be back. Grazie Mille!

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Beautiful grounds and tasteful rooms right in the heart of the Kalsa district of central Palermo. Great breakfast. A peaceful oasis in which to sit and relax.

Oasis within the walls of the property.

It was a bit difficult to find.

Everything was great. The room was clean and cozy. The garden was beautiful and breakfast was by far the best in our trip in Sicily (do try the pear juice). Staff were attentive and incredibly nice. Location wise, it’s pretty close to the train which connects you to the airport and a short walk to main center attractions. Would definitely come back if I am in Palermo again.

Great little hotel, warning - we didn't expect it behind a large steel door amongst a ruined building. But once you step inside the gate you are transported to a beautiful secluded garden and a very well kept hotel. We loved everything about this place. The room was comfortable and unique, breakfast was great, we enjoyed the jacuzzi in the afternoons and the pool even at the end of February, and just sitting in the garden in general. Very close to the historical town center, only about 10-15 mins walk. Also, I would recommend that you try the restaurant on the square just to the right of the hotel walls. We only discovered it on our last night there, but what a gem! Thank you for a great, relaxing stay.

Perfect place to explore Palermo, everything went supersmooth, and breakfast was amazing. Staff was also suoerfriendly to help out!

The hotel is a secluded paradise as you enter. Lots of greenery and plants to welcome you and a quaint vibe around the place. Staff were friendly, polite and very accommodating to our needs and any extra requests.

I wish we had been able to stay for longer!

I would definitely recommend this beautiful hotel. Location is perfect, walking distance from the sea and centro historico, safe and lovely area. The garden provides a tranquill environment with pool and jacuzzi, it was a peaceful experience to enjoy the greenery whilst having breakfast. Breakfast itself is very rich, staff professional and helpful, they organized my airport transport and gave excellent recommendations for restaurants which was greatly appreciated. Rooms are comfortable, clean and unique thanks to the historic walls. Can't wait for my next visit and will certainly book this hotel.

Really friendly and helpful Personel

It's a shame I couldn't use the sauna. Unfortunately, I realized too late and didn't book a spot.

This location is like an Oasi in the middle of Palermo. The garden is a dream and the complex was a pleasure for the eyes. The breakfast was a dream, the pastries and the salty treats were unforgettable. I would definitely will return, i left my heart there.

Great staff that was very friendly and gave us recomendations on were to eat which was amazing. Very clean. Once you get into the hotel it is quite calm. Small but delicouis breakfast. Spacious room.

It was a great hotel but if we were to tell them to grow on it would be some eye for details from the cleaning stuf like filling up on tea or soap in the shower and towels for the sauna. But if we asked for it they were fruendky about it and they made sure it was fixed.

Stylishly converted, with clean, modern and comfortable rooms. Delightful terrace garden and helpful, charming staff.

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The location was great! The room was super clean, modern, and beautiful. The breakfast was tasty. The hotel had a super cozy vibe, and the staff was really kind. Getting the room with a jacuzzi was a great decision. We had an amazing time there.

The shower in the room with the jacuzzi is a bit small, so if you are a bigger person, you might feel uncomfortable.