Fairmont Peace Hotel On The Bund, Shanghai
Expert reviews
“One of the city’s most iconic hotels, the Fairmont Peace is cast in the warm, subdued tints of a bygone era. Expect all the luxuries of a top-class establishment, with rooms decked out in art deco elegance, from light fixtures down to coffee tables.”
“The landmark Fairmont Peace Hotel has a long history in Shanghai — Charlie Chaplin started a scandal when he visited with his unmarried female companion and Noël Coward wrote Private Lives here.”
“Shanghai’s Peace Hotel, the epicentre of the city’s Thirties hedonism, retains the swinging elegance of that era, but a sensitive £50m facelift has created a luxury hotel for the modern era: a calm and comfortable refuge from the lively Bund below. It is unique in a country not graced with historic properties.”
What guests liked
- Spacious rooms
- Friendly staff
- Historic hotel
- Great location
- Comfortable beds
All you need to know
This is a five-star hotel located on 20 Nanjing Road East in the famous Huangpu district of the city. The hotel offers the best in hospitality services to tourists and travelers looking to have a unique and memorable experience in the city. The hotel was originally built some 80 years ago and has since them being a stable of hospitality excellence making it renowned worldwide. The hotel has been visited by famous names such as Charlie Chaplin in its long history.
The hotel is well decorated; it features lavish art deco styles that are both inviting and attractive to guests. The hotel also provides a stunning view of The Bund and Huangpu River, making it the perfect place for tourists in the city.
Fairmont Peace Hotel offers chic room options such as Twin Room, Executive King Room, Double Room, and Premium Suite with River View, One-Bedroom Suite, and Executive Twin Room. The Executive rooms of the hotel are fitted with VIP facilities.
The hotel is just a 5-minute walk away from Nanjing Road Pedestrian Street while the iconic Oriental Pearl Tower is only 950 m away from the hotel.
The rooms of the hotel are fitted with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, an electric kettle, a coffee machine, a fridge, air conditioning and a comfy sofa. The rooms also come with a private bathroom that features shower and bathtubs with thoughtful touches such as free toiletries and bathroom slippers.
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Location
Recent guest reviews
18 September 2024
Exceptional
Very Good hotel
17 September 2024
Love it!
Location and reputation
Expensive
16 September 2024
Exceptional
Very convenient. Wonderful location. Right next to the bund. Staff members are all very friendly and helpful. I had a wonderful stay.
15 September 2024
Pleasant
Location is amazing, staff very professional and helpful.
Lack of variety in breakfast.
27 August 2024
I very much enjoyed my stay at the hotel. I like the welcoming, relaxing and beautiful environment.
The hotel is very well decorated and has rich history. Staffs are always available and ready to help.
16 August 2024
Will never return
Gold floor staff was worst Bellman tried to make us take a taxi that wanted extra money to go to the airport. Will never be back
Gold floor staff very disappointing
12 August 2024
Exceptional
Absolutely legend.Staff,location,services,quality of room service,everything absolutely top.
Nothing
9 August 2024
Fabulous
The location of the hotel is fantastic, right on the Bund with many shops and restaurants nearby. The rooms were quite large and the bathroom as well. We loved the breakfast! the lobby area is beautiful and we enjoyed the hotel museum for a look at old Shanghai
Of course this is a classic old hotel so some of the decor could be modernized in the rooms.
9 July 2024
Beautiful view, wonderful service, ideal location!
The hotel is located right across the street from the Bund and in the "banking" district. The views are gorgeous. The hotel breakfast was also wonderful with a wide variety of choices (from Chinese to Western) and set in a very historic room in the hotel.
Pricing was still a bit high considering that the cost of living in Shanghai is significantly lower than other metropolitan cities in Asia such as Singapore, Hong Kong, and Seoul.
15 June 2024
Mostly lived up to expectations. Old style luxury.
The location is as good as it gets. The room lives up to the expectations of a grand, old, luxury hotel.
I was disappointed that the provided no mini-bar, and no level of included breakfast. Luxury should have some sort of minimum food and beverage item. We find these items at other luxury hotels.
15 June 2024
Excellent
Everything
Nothing
3 June 2024
One of a kind experience
Location is unparalleled. service is impeccable.breakfast is good with varieties and quality. The hotel building itself is an icon of the bund and even Shanghai city. When we check in on early arrival, the front desk staff was very kind to give us an upgrade of room which is available immediately. Appreciate that.
The room and corridors smells like wood mixed with fragrance. The room deco is a bit in then dark theme. Not a problem but not to my taste. But sorry to say that Executive lounge is below expectation. Not worth the additional price. You should use breakfast at ground floor. You should also know that the guest room windows can only open a little and there is barely any views except the wall of the opposite building and a slice of pudong skyline if you adjust you head to the right angle. It is an one of a kind experience which u cud not have elsewhere as this peace hotel building itself is a national treasure of china and the hotel is located at the junction of the bund and nanjing road. So if you love Shanghai and really wanna experience some culture you should try this hotel. Else u may feel more comfortable in other more modern hotels at the same price.
30 May 2024
Fabulous
Such a Shanghai landmark hotel. I invited my parents to stay with us and their eyes light up when they heard it was the Peace hotel. The hotel has its own museum and offers free tour at certain hours. They have the most friendly staff among all the hotels we stayed during this trip.
Too bad the hotel was probably not built to be sound proof considering the history. We could hear our "neighbors" laugh and talk at 1am.
27 May 2024
Beautiful hotel. Love the history . Excellent location. Would stay again
The service here was excellent . Always someone there to help
27 May 2024
Fabulous
Nice
19 May 2024
A perfect stay in a perfect hotel.
Everything. Perfect service….i can really say the best ever….great history. Almost impossible to make a stay better.
6 May 2024
Will stay again next visit and will always suggest any of our friends also stay there, sublime.
Best staff, best service, best location. Beautiful hotel holds itself to its own exceptional standard. Enjoyed my stay immensely.
The business center was not available, but our concierge came to the rescue to print my boarding passes.
2 May 2024
Very good
Perfect location, on the main shopping street & just a few minutes walk from The Bund.
27 April 2024
Hotel is centrally located with lots of shopping and dining venues nearby.
Breakfast was OK. It would be great if more options could be offered. Staff services were top notch.
None.
26 April 2024
Comfortable and pleasant. In this kind of hotel attention to details is of major importance!
A traditional, historic and well preserved hotel that needs to pay attention to some details to become a perfect destination.
Some parts that are not immediately apparent were dirty for example the windows in the rooms, cupboards and a paper bag in the room was dirty.
23 April 2024
Lovely hotel reminiscent of old Shanghai.
Lovely hotel that's filled with history and old world charm. The staff go out of their way to make the stay a most pleasant one. Highly recommended!
22 April 2024
It's a great Hotel but general quality could be improved to meet the price.
The most attractive part of this Hotel is the Building itself. Location is perfect for accessing Bund and Nanjing road, but traffic is also crowded. Love the Lobby especially those Art-Deco decorations. Breakfast is ok compare with the local general level. Room is clean and comfortable. Staffs are showing their hospitality but the service is bit reluctance. On the whole, it's a great Hotel but low cost performance.
Service.
10 April 2024
Top of the main high street. Across the road from the river. Near lots of restaurants & bars.
Perfect location
6 April 2024
👍🏻
The location was excellent. Also most of the staff at the property was fluent in english unlike most hotels in shanghai and that helped me a-lot to ask them for relevant information. Excellent turndown service!
The Fairmont guided tour took place everyday at 3pm in English and I was not able to attend since I was out for work everyday during that time. I really wanted to attend since I wanted to know more about the history of the hotel but even after requesting them to reschedule it wasn’t possible.
28 March 2024
The first and last stay at this hotel.
Location
The smells, extremely overpriced, narrow rooms and corridors, strange team composition where shortage at concierge desk (my luggage was left without attention) and surplus of corridors staff doing nothing.
19 March 2024
Brilliant hotel, fabulous location with very high quality facilities and service.
Location was unbeatable. Breakfast was absolutely amazing. The histroy of the hotel was fascinating and the architecture and quality of the decor was incredible.
We enjoyed the Jazz bar but there was no hotel bar open all day to sit in when you arrive for example.
6 March 2024
Great hotel
A hotel steeped in history and full of character. The service from the staff was exceptional. The breakfast was excellent.
There's a pretty cool jazz bar within the hotel but this is only open from 6pm and requires a booking on a busy night.
5 March 2024
Super experience . Love the Jazz Bar as well
Excellent
Huge crowds outside and trying to have photos taken right in front of the hotel blocking guests from the entrance
16 February 2024
Much more positives than negatives.
Alex in the Dragon restaurant was most helpful with my last minute restaurant table booking. He deserves a recommendation. The food from the restaurant was great. We also like the decor in the room and in the lobbys.
Cleaner did not do a good job in tidying up the room. A bin was not cleared of rubbish and thus bin was just left next to the desk. The tv cabinet doors were left open widely even though we did not open the cabinet and watched tv. The bath robes were loosely huge up without tying the belts. Old ear buds box was just by one of the sinks.
9 February 2024
Memorable!
The architecture and design are like no other. The hotel is very beautifully done - modern in every way, but a step back in time to the early twentieth century as well. The pastries at the coffee shop downstairs are a fabulous treat and the concierges and front desk staff very helpful.
The Cathay Room Restaurant was disappointing. It had a limited menu and when two of us tried to order the same thing, they said we had already ordered the last one. Then they were out two of our other choices. It was quite expensive also. We had an early table
8 February 2024
Good one-time experience
We were allowed an early check in, despite it being a very busy period for the hotel. This was greatly appreciated. Restaurant suggestions from the staff were good. Room was comfortable and bathroom was nice. The breakfast was excellent.
The room was advertised as a landmark view, which I mistakenly understood as the view of the Bund. Instead it is the view of the swatch store/ side street. The bathrobe had coffee stains on it from previous guest. When placed on the floor for housekeeping to change it, it was hung back up in the bathroom with swapping it for a new and clean bathrobe. Housekeeping also forgot to clean the room on one of the days.
7 February 2024
The hotel locates at a perfect location. The suite we stayed was very spacious and facilities were good and modern.
Location
The dinning areas for breakfast are not very big. There is very limited number of big table for families over 4 people.
17 January 2024
Exceptional
The architecture and design of the building and rooms are perfection; the hotel manages to be both authentic art deco, modern, and spotless. The concierge and desk staff were very helpful in arranging transportation and restaurant reservations. Would highly recommend if you like a unique and beautiful hotel
14 January 2024
Exceptional
The staff was extremely attentive and hospitable.
The toiletries.
9 January 2024
Excellent, better ttan anticipated.
Hard to fault as the hotel is right on the Bund. The breakfast range was extensive and the in room dining also worked well if required.
Maps and guidance
30 October 2023
It’s an honour to stay in such a historical hotel. The location is great and everything staff is so friendly. I will def
Staff service is the best!
11 October 2023
average, because of the false advertising. It is better to say no view at all.
they advertised and sold the room as executive inner courtyard view. The inner courtyard in room 226 looked like a disused prison cell, with debris, and a view of a rusted pipe all the way up one side. I took a video and showed my friend on Facebook. Someone said this was a view you would get from a penitentiary! The advertising was false and misleading. For a hotel with such history and presence, there is no need for such shockingly false advertising.
the advertising should be honest
4 October 2023
Great location, High standards of service and comfortable and clean rooms
Fantastic all around, from the service, to the location, and the hotel itself. Tasty and warm food for the included breakfast, while the location was so close to the Bund, I could walk out of the hotel and immediately see the view on the left. The room was clean and extremely comfortable, while the staff went above and beyond to ensure I was able to get from place to place on time, and made reservations on my behalf. Would highlight recommend a stay here.
No complaints at all. Everything was great
15 September 2023
All good
All good
None
7 August 2023
Exceptional
The service from the moment you walk in is fantastic and you are made to feel special. Location couldn't be better!
31 May 2023
Fabulous experience
Loved the conscierge service. They were extremely helpful when my credit card was swallowed by an atm. Note to future travellers: do not expect to be able to withdraw money on weekends when Banks are closed. The gym was great too.
The walls were a bit thin but that is to be expected in a historic hotel like this one.
30 May 2023
Exceptional
Absolultely fantastic experience.
1 April 2023
Best hotel I have been staying at.
Location, heritage, staff
22 February 2023
Best hotel in Shanghai
I always stay at the Peace Hotel for my birthday. The staff is absolutely incredible. The service is unmatched! Many thanks again to Lily and the other managers who make my stays so special. I will always return! If you are looking for fantastic service in a historic hotel, then look no further!
8 February 2023
A wonderful historic hotel with a fantastic atmosphere.
The room and location superb
Breakfast very overpriced
20 January 2023
Beautiful facilities & excellent customer service.
I loved the history, architecture, and retro vibe of the hotel. The location was on the bund and walking around was easy! The hotel was rich in detail, and Lili, the manager, arranged a tour for us in the morning. The staff were lovely, kind, and attentive.
I wasn't informed upon booking that the amenities like gym, spa, sauna, museum, terrace, Cathay room, jazz band, and business centre. We felt like we were charged the full price for the stay and provided with none of the amenities. Lili did her best to make us feel welcomed and show us the facilities, but the point of our stay was to pamper ourselves and enjoy the hotel offerings. I'm 7 months pregnant, so this is one of the last times I will be able to do this sort of thing for a while and we were disappointed that we paid so much and nothing was open. The hotel was operating on a skeleton crew due to the Covid outbreak after the government swiftly rescinded all restrictions, but none of this was expressed upon booking. It felt very much like a money grab because our stay occurred two days before Christmas.
28 December 2022
Nice
Great front desk service. upgraded our room free of charge and very politely escorted us to where the elevator is. The room is really big and very pretty. I really like the bathtub and the four-poster bed. Classic and comfy. Booking is very convenient.
It's a bummer u hav great front desk staff but judgy reservation staff who answer calls impolitely. I was making a call to inquire if the Terrace restaurant is open or not so we can see the view while dining. The girl mentioned that the Terrace is not open but the Chinese restaurant is. And if we want to see the ocean view so much, we should hav booked the ocean view room. That really hurts my feelings a bit even before I hav checked into the hotel. A bone to pick on the cleanness of the room. the chandelier above the bed seems to be unclean for quite a while. it's visible that there r some dust bunnies. I was a little afraid that the dust will fall into our mouth while sleeping.
9 August 2022
Indeed, I found some peace, hassle free stay.
I stayed at this prestigious hotel on my special day and it exceeded my expectations! I booked an executive king room with lounge access. There were a group of people checking in the lobby when I got there but because I booked the executive room, they took me to the executive lounge for check-in which was very pleasant. The staff and their service were excellent. I want to commend Stevie, the hotel manager, as he was very helpful and made my birthday stay really worthwhile. I super love my room. It has a huge bathroom, a tiny walk in closet, and a huge bed! I made the right choice and indeed, found some peace, hassle free stay. <3
The pool is kinda hard to find and surprisingly, tiny. As it is tiny, they limit the access to 8 people at a time. However, if you get there at the right time, you may be lucky to have the pool to yourself. I got lucky! :P
21 February 2022
Exceptional Service
I have stayed here several times, and the staff is always phenomenal. This weekend I rented a suite for my birthday. I hosted a few friends for after dinner drinks, Lily and Stevie were so wonderful in helping arrange everything. The rooms are comfortable with fantastic Bund views.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Fruits
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Shared lounge/TV area
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Private check-in/check-out
- - Lockers
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Indoor pool
- - Indoor pool (all year)
- - Entertainment staff
- - Nightclub/DJ (additional charge)
- - Evening entertainment (additional charge)
- - Public Bath
- - Beauty Services
- - Facial treatments
- - Waxing services
- - Make up services
- - Manicure
- - Pedicure
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Spa lounge/relaxation area
- - Spa/wellness packages
- - Fitness
- - Personal trainer
- - Fitness/spa locker rooms
- - Happy hour (additional charge)
- - Live music/performance (additional charge)
Outdoors
- - Terrace
- - Sun terrace
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Higher level toilet
- - Lower bathroom sink
Pool and wellness
- - Sun loungers or beach chairs
- - Swimming pool
- - Swimming Pool
Miscellaneous
- - 24-hour security
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available
24 October 2024
Good for a first time stay In shanghai