Fairmont Peace Hotel On The Bund, Shanghai

We enjoyed every aspect of our stay at this superlative hotel. The staff were all professional, courteous, welcoming and spoke excellent English (although we were able to communicate in Mandarin). This hotel holds special meaning for my family as our forebears had frequented the hotel back in the days when it was the Cathay hotel in pre-Communist Shanghai. So our stay meant a lot to us and we were thrilled that the hotel lived up to all our expectations. OUr room was beautiful and very well-designed, with separate dressing area and a huge bathroom. Everything was well-maintained and clean, and the Le Labo amenities were just the icing on the cake. The location was also excellent, being on the Bund and Nanjing East shopping street so there's plenty of shopping, sightseeing, and eating options. All in all, a very memorable stay and we hope to have the pleasure of staying again the next time we're in Shanghai.

We liked everything! If I had to pick something, it would be that the hotel seems to be the preferred accommodation for Chinese government officials as well, and security is significantly tightened up when that's the case. During our stay, there was a government official in residence and everyone coming and going from the hotel had to go through security checks such as bags through x-ray scanner and getting body scanned. It wasn't a huge inconvenience, but a little annoying when you just want to return to your room after a long day of sightseeing.

The hotel is located just right next to the Bund. Very conveniently located close to the metro as well, making commute easy. Room was spacious for 3 of us with 2 queen size beds. We originally did not include breakfast in our booking but the hotel provided complimentary breakfast to us since we were staying for 4 nights. The breakfast spread was a delight, offering both local and international cuisines.

The hotel is definitely on the pricey side but because of the location, the history and design of the building, it is worth it. Weird is the requirement to wear a swim cap if you want to swim in the hotel pool. First time encountering such a requirement for a hotel pool. So if you do not have a swim cap, you would need to purchase one from the hotel if you to swim.

best noodles & onion cakes

This hotel is amazing! A hotel with 95 years of history and with a museum. Everything was perfect including location, room, amenities, food, hotel staff.

all of good

all

The aircon is very noisy and does not allow for a heater option.

I recently stayed at the Fairmont Peace Hotel in Shanghai, and I must highlight the exceptional level of service and hospitality. A huge thank you to Alfred from the concierge team, whose professionalism and kindness made our experience truly unforgettable. A special mention also goes to Leslie, the head bartender, who delighted us with his amazing cocktails, crafted with care, good humor, and a contagious warmth. This stay will remain a cherished memory, and I highly recommend this hotel for anyone seeking an exceptional experience in Shanghai!

Traditional design, beautiful art deco details, in the heart of the city

The perfume intensity should be dialed down a little

1. Very convenient for its location to be very near to many tourist spot. 2. Staffs were very friendly, not to mention there was a Malaysia staff that made us feel home. 3. Room facilities were very impressive, such as TV with various TV options including movies for adults and kids, coffee machine and tea pot.

Just a minor suggestion for the opportunity to be able to access to the other parts of the hotel such as the old lift.

Lovely staff forever being helpful. Loved the location near to the train station and being at the main Nanjing Road.

Nothing!

Place, history, gym, spa, executive floor

No individual aircondition

Beautiful building in a great location on the Bund with a spectacular view of the lights in pudong

All great

Great location

Incredible history of a nation’s progress

Historic significance, superb location, great service, great breakfast

The perfume was too strong in the lobby, made me a bit uncomfortable. Though the room was clean, it had a musty smell. The shops near the hotel played loud music at night, a bit disruptive.

Great location, fantastic services from staff, quiet and comfortable room with good amenities. Good breakfast choices.

Nothing.

History

None

I felt like a princess staying here!! They upgraded me to a beautiful room with a view of the lights on the Bund! I had an amazing tour, where Hebe even took us to the top of the hotel (because our group was only 2 people) and the views were truly stunning and some of my favorite pics during my time in Shanghai! The location couldn't be better, just walk out the door and you are right at the heart of the iconic views of the city! And the breakfast buffet was incredible! This was my last stay during my tour of China and the best way to end my trip!! I loved it!! Thanks so much!!

The vent system need to be fixed. At times a cigarette smell would come into my room.

Worldclass service and the bed was the best.

Definitely recommend going “gold” as the club is excellent.

The in-house restaurants are not exceptional.

The location is good near the Nanjing East Road shopping center. Room is comfortable and quiet.

The base of faucet is leak. The process of check out had problem because front desk staff could not find our deposit.

Fairmont Peace Hotel on the Bund is a hotel with history and culture. It tells guests lot of historical stories. Breakfast is excellent, having both Shanghai and Western flavors. Bed and pillows are very soft and comfortable.

The base of faucet is leaking, lack of maintenance.

Historical and cultural references from the period of Shanghai.

Great experience.

Very Good hotel

Location and reputation

Expensive

Very convenient. Wonderful location. Right next to the bund. Staff members are all very friendly and helpful. I had a wonderful stay.

The hotel is very well decorated and has rich history. Staffs are always available and ready to help.

Absolutely legend.Staff,location,services,quality of room service,everything absolutely top.

Nothing

The location of the hotel is fantastic, right on the Bund with many shops and restaurants nearby. The rooms were quite large and the bathroom as well. We loved the breakfast! the lobby area is beautiful and we enjoyed the hotel museum for a look at old Shanghai

Of course this is a classic old hotel so some of the decor could be modernized in the rooms.

The hotel is located right across the street from the Bund and in the "banking" district. The views are gorgeous. The hotel breakfast was also wonderful with a wide variety of choices (from Chinese to Western) and set in a very historic room in the hotel.

Pricing was still a bit high considering that the cost of living in Shanghai is significantly lower than other metropolitan cities in Asia such as Singapore, Hong Kong, and Seoul.

The location is as good as it gets. The room lives up to the expectations of a grand, old, luxury hotel.

I was disappointed that the provided no mini-bar, and no level of included breakfast. Luxury should have some sort of minimum food and beverage item. We find these items at other luxury hotels.

Everything

Nothing

Such a Shanghai landmark hotel. I invited my parents to stay with us and their eyes light up when they heard it was the Peace hotel. The hotel has its own museum and offers free tour at certain hours. They have the most friendly staff among all the hotels we stayed during this trip.

Too bad the hotel was probably not built to be sound proof considering the history. We could hear our "neighbors" laugh and talk at 1am.

The service here was excellent . Always someone there to help

Nice

Everything. Perfect service….i can really say the best ever….great history. Almost impossible to make a stay better.

Best staff, best service, best location. Beautiful hotel holds itself to its own exceptional standard. Enjoyed my stay immensely.

The business center was not available, but our concierge came to the rescue to print my boarding passes.

Perfect location, on the main shopping street & just a few minutes walk from The Bund.

Breakfast was OK. It would be great if more options could be offered. Staff services were top notch.

None.

A traditional, historic and well preserved hotel that needs to pay attention to some details to become a perfect destination.

Some parts that are not immediately apparent were dirty for example the windows in the rooms, cupboards and a paper bag in the room was dirty.

Lovely hotel that's filled with history and old world charm. The staff go out of their way to make the stay a most pleasant one. Highly recommended!

The most attractive part of this Hotel is the Building itself. Location is perfect for accessing Bund and Nanjing road, but traffic is also crowded. Love the Lobby especially those Art-Deco decorations. Breakfast is ok compare with the local general level. Room is clean and comfortable. Staffs are showing their hospitality but the service is bit reluctance. On the whole, it's a great Hotel but low cost performance.

Service.

Perfect location

The location was excellent. Also most of the staff at the property was fluent in english unlike most hotels in shanghai and that helped me a-lot to ask them for relevant information. Excellent turndown service!

The Fairmont guided tour took place everyday at 3pm in English and I was not able to attend since I was out for work everyday during that time. I really wanted to attend since I wanted to know more about the history of the hotel but even after requesting them to reschedule it wasn’t possible.

Location was unbeatable. Breakfast was absolutely amazing. The histroy of the hotel was fascinating and the architecture and quality of the decor was incredible.

We enjoyed the Jazz bar but there was no hotel bar open all day to sit in when you arrive for example.

A hotel steeped in history and full of character. The service from the staff was exceptional. The breakfast was excellent.

There's a pretty cool jazz bar within the hotel but this is only open from 6pm and requires a booking on a busy night.

Excellent

Huge crowds outside and trying to have photos taken right in front of the hotel blocking guests from the entrance

Alex in the Dragon restaurant was most helpful with my last minute restaurant table booking. He deserves a recommendation. The food from the restaurant was great. We also like the decor in the room and in the lobbys.

Cleaner did not do a good job in tidying up the room. A bin was not cleared of rubbish and thus bin was just left next to the desk. The tv cabinet doors were left open widely even though we did not open the cabinet and watched tv. The bath robes were loosely huge up without tying the belts. Old ear buds box was just by one of the sinks.

The architecture and design are like no other. The hotel is very beautifully done - modern in every way, but a step back in time to the early twentieth century as well. The pastries at the coffee shop downstairs are a fabulous treat and the concierges and front desk staff very helpful.

The Cathay Room Restaurant was disappointing. It had a limited menu and when two of us tried to order the same thing, they said we had already ordered the last one. Then they were out two of our other choices. It was quite expensive also. We had an early table

We were allowed an early check in, despite it being a very busy period for the hotel. This was greatly appreciated. Restaurant suggestions from the staff were good. Room was comfortable and bathroom was nice. The breakfast was excellent.

The room was advertised as a landmark view, which I mistakenly understood as the view of the Bund. Instead it is the view of the swatch store/ side street. The bathrobe had coffee stains on it from previous guest. When placed on the floor for housekeeping to change it, it was hung back up in the bathroom with swapping it for a new and clean bathrobe. Housekeeping also forgot to clean the room on one of the days.

Location

The dinning areas for breakfast are not very big. There is very limited number of big table for families over 4 people.