Imperial Palace Boutique Hotel, Seoul

We liked the quirky decor of the hotel. The location was good. The room was spacious and kitted out well. The staff were friendly.

The fact there was serious noisey ( pneumatic drill ) repair works going on at the hotel at the very front of the hotel through the whole time we stayed ( 4 days) including the weekend. The work started at 07.30 am every day and as our room was at the front we were woken up early every day. This was not flagged up on the website! The shower wouldn't function to begin with and it took two staff members to repair it! It was reasonably hot during the time we stayed and found out the AC was broken in the hotel! We were not informed until I enquired with the reception. They did provide a small fan. The hotel advertised on their website they provided an express bus to and from the airport, at a stop right outside the hotel, but when we enquired about it, we were told the service had been suspended! The nearest stop for the express was quite a long walk away up a steep hill!

There are many good food eateries and cafe closed by . Food option are plenty and subway is also nearby like 6-8 min walk

Tooth brush and tooth paste was not provided

Location and the room

Toilet wasnt clean, hairs on the floor and next to tap

There’s a bus stop right in front of the hotel, its also near the subway! Alot of shops, restaurants and the party scene is nearby

the bidet controller was broken in our room plus they didn’t have free shaver kits or toothbrush/toothpaste

Great quiet room , very modern facilities, in the center of Seoul and in Itaewon , breakfast was very delicious

No window in the room , little dark corridors

Location. Bistro in hotel offered a great breakfast

Staff were not helpful at all, seeming annoyed when we attempted to ask questions. While it was a non smoking hotel the smoke smell was tough at times. They even had an air purifier in the room. They also did not provide wash cloths.

Loved the gym, coffee in the room, friendly staff

Dated, uncomfortable beds, overpriced

the smell/scent used

Fine hotel, I like that there is little interaction with the hotel personnel, gives a sense of privacy. Hotel is okay, nothing to complain, feels a bit dated. Bed is comfortable, shower a bit low for taller people. Gym is great. Good value in Itaewon

Low shower Bit dated hotel

The staff was really nice and helpful, the day we arrived. We lost our luggage and they helped us speak in Korean to the people working at the airport to find it, and everything was always very clean and they were extremely accommodating for all our needs. Highly recommend!

Everything was great. The only thing I would Improve would be the beds; That are good, but not great.

The location was great and the staff good

The property did not have a laundromat which is not convenient. Also the bathrooms do not have a large amount of privacy which is not comfortable for families

It was nice

Nice Hotel for a very good price and well located

Modern rooms, clean.

Would be nice if they have joined rooms for families

I liked the staff, the location and the room itself, it was quite

Despite the fact that cleaning was done every day, the room needs a general cleaning: carpet, seams in the bathroom, walls. The hotel management needs to allocate time for this and put the rooms in order, it is difficult for the staff to do this during the check-in/check-out of guests or during daily cleaning

Excellent location and staff were friendly.

Location is very good. Hotel was modern. On in all a good stay.

Breakfast area was very crowded as it is very small

Location quite good for foreigners as there are lots of restaurants and businesses catering for foriegners in the neighborhood

Rooms need a refresh

Staff at the front desk was helpful and able to give information when made enquiries. Assisted to book our taxi for the airport too. Spacious room and big wardrobe to hang our winter wear and clothings.

Room was not so sound proofed as we could hear people talking from next room.

Good location

The location is perfect. Value was great and the lobby is really nice.

Beds were very hard, pillows were hard and the bathroom pipe backed up in our first room. They made it right by upgrading our room.

It had a very unique style, but was a good place to stay. The place was comfortable to stay in and the staff were friendly and easy to communicate with. The airport bus in front of the hotel was extremerly helpful though, as we didnt have to drag all our luggage everywhere to get to the airport.

Simple and well appointed room with a nice coffee machine and a fridge. There was a tub and that was a nice bonus. The temperature of the room was perfect each day.

Quiet but central at the party zone. Not far from subway station

I loved the location. The view from my room was beautiful of the mountain and city. I could also see Lotte Tower from my room. The room was very nice and comfortable The facilities in the room all worked and were quite modern too. Loved the fancy digital toilet. The room spray is something I remember loving about the room. I will rebook this hotel.

There are no other facilities besides offering a hotel room... but it didn't bother me.

Staff had no hesitation moving room Person had smoked in room prior to my stay Is non smoking hotel

Staff organised a taxi for us which was really appreciated

Nothing

great location and super friendly staff.

i don't like the carpeting

Everyone was friendly and helpful. The location was perfect to get everywhere.

N/A

Great location and very walks let

Carpet was not that clean… no fault of the maids as they cleaned everyday but I think they need to remove the carpet and but down tile.

Location, simple breakfast and mobile adapters

No hangers where we hang clothes or toiletries bag to hang in our rooms / toilet. It’s very bad. The double bed was very soft and not comfortable. It’s not stable and can make a person wake up if another person tossed bed.

Great location and nice rooms

No room service options

All the staff in the restaurant were very good and thoughtful. The place is nearby to convenient shop,next to Gucci. Smoking area was a few minutes walk. The toilet in the lobby was so clean and satisfying.

The receptionist was ok but wish they have like a booking booth for tourists to book for tour/amusement parks etc. the room attendant does clean everyday but the mattress cover and duvet is change every 2 days if im not wrong to safe the environment kinda thing. No swimming pool 😭

The location and the hotel in general.

Breakfast place was very small but the breakfast itself was very good

Really nice location and pretty good hotel

We can hear neighbors tv through the walls

The location is perfect: close to cool cafes, amazing retail, bars - yet it is quiet and not an overly packed area. The staff was exceptionally nice and helpful, the service was like in a five star place. The room cozy with good amount of closet space, also the bathroom isn’t too small.

A little renovation wouldn’t hurt, like some paint and a fresh carpet - but it didn’t bother us and it still feels clean!

The view from the room was awesome! :) Breakfast was also very good including the staff serving.

Transparent washroom doors! :(

The hotel has a good location close to many restaurants and metro stations, the only advantage in the room is a good coffee machine and a charging station, staff are so friendly and attentive they are helpful and always smiling.

the rooms wasn’t super clean, it’s a mix between old and modern. The bathroom has no privacy.

Location was ideal

The rooms could do with a facelift and mattress was very soft

Very spacious room in a very neat and beautiful hotel, great location as well.

Room looked very clean at first sight but the sofa was dirty and also in the shower there were some spider webs. However this is the only remark, otherwise a really nice room.

bright and spacious. nice decoration. close to subway. airport bus right in front with discount voucher.

cleaning needs to be more detail. stain on table edge. hair on floor.

the room was very good, clean and the hotel location was very good

Very strategic, easy access to town. Quiet, clean but no halal food. The staff is helpful. TQ front desk officers. Much appreciated!

No halal food. Everything else ok. But should allow early check in for free if you stay for few days

The location is very good, the metro is 5 mi. Away many buses near by. The neighborhood is full of cafes and restaurants. For Muslim travelers, many halal options around which is very appreciable

The room is full of glasses and the bathroom doesn’t have a door, thus when traveling with a friend it’s a bit of logistic when it’s time to shower.

The room was spacious and very comfortable. Beautiful lobby too!

It met my expectations.

Great location

Aircon was very average and it was very warm in the rooms

Very central location. Modern and beautiful decoration. Welcoming staff. Large and comfortable rooms. Good noise insolation from the street.

No iron table in the room (but you can ask one at the reception). Poor breakfast choice (only 4 sets to chose from). Poor noise insolation between rooms (my neighbour woke up every morning at 4.00 am and I could listen to all his conversations).

The room was big. They have USB sockets directly.

I could not open the window properly. The automated toilet is annoying.

position, room

Convenience, big rooms , housekeeping are excellent