Hotel Park Hyatt, Seoul

The room was great and comfortable

One of the most beautiful and memorable hotels my husband and I have ever stayed in — a perfect choice for our honeymoon! The hotel is located in the heart of Seoul, with many malls, cafés, and restaurants just steps away. The location made it so easy to explore and enjoy the vibrant city around us. From the moment we arrived, we were welcomed with warmth and genuine hospitality. The check-in and farewell experiences were both exceptional. The service throughout our stay was outstanding, and the room was incredibly comfortable and peaceful — making our stay truly relaxing. The breakfast buffet was delicious, diverse, and beautifully presented. As a special honeymoon gesture, the hotel treated us to premium chocolate and a traditional Korean drink, which we truly appreciated. Thank you, Park Hyatt Seoul, for making our honeymoon so special. Highly recommended for couples or anyone looking for a luxurious and unforgettable stay in Seoul.

Great location, clean and spacious rooms, delicious food. AMAZING staff, very friendly and helpful.

Nothing

Location and rooms. I stayed here 10 years ago and the hotel is extremely well maintained.

Transferring lifts from lobby to rooms were a hassle.

Great location to the Coex. Clean and staff is so accommodating to guests.

Nothing went well. it was a nightmare.

I recently stayed at Park Hyatt Seoul for 9 nights, booking one of their suites with the expectation of a peaceful, luxurious experience. Unfortunately, what I received was far from the standard one would expect from a Park Hyatt property. After confirming my reservation and paying a premium, I was informed—via a generic note—that there would be elevated noise levels due to nearby underground construction. This important detail was not shared prior to booking, which feels incredibly misleading. Despite voicing my concerns, the hotel offered no meaningful compensation, upgrade, or gesture of goodwill. For a long-term guest in a high-end suite, this lack of consideration was deeply disappointing. The Park Hyatt name carries a reputation for refined service and guest care, but this experience fell short on both. I strongly urge future guests to check about the ongoing construction before booking—and reconsider if you're expecting peace and quiet.

The facilities and staff were amazing.

Nothing.

The food is great, the staff and the view from the room was so amazing

Nothing

Beautiful rooms

Massive construction work kills hotel access, endless waiting for the lifts, allocated poor rooms on low floors not close to each other despite requesting long in advance (apparently more chance if you don't use Booking!)

Like all the Hyatts we have stayed in, gold standard for a super-comfortable, well-located stay. Thank you very sincerely.

Nothing

Food is good 👍 😋

None

The room was excellent and attractive. It was very clean. The concierge staff were very helpful and attentive.

I asked for an early check in due to my flight. I had a response agreeing to that which magically disappeared when i arrived. My room was not ready until 6pm! Very poor given the expense of the room. I was given a temporary room but I wanted to unpack. The reception staff often did not appear to understand me. The service at reception was only okay. I normally stay at the IHG but unfortunately it was fully booked due to Frieze and Kiaf. The lift system was annoying. The breakfast on Level 2 was not great relative to expense of the hotel.

Great staff and loved The Timber Room and the room service was great. Great views and very clean. Incredibly kind and courteous staff from valets to check in and cleaning staff. Great ssamgyupsal restaurant around the corner and Bas Burger! Hyundai Mall and Koex across the street. Vibrant and great neighborhood

Construction out front (not the fault of the hotel), very small entrance to check in lobby which is on the 24th floor. Having to go up and then down to guest rooms but the staff gave me a card key to access room directly from lobby, which was much appreciated as I am recovering from spinal surgery and had a mobility scooter

Contemporary and sophisticated hotel with a very professional hospitality team. I highly recommend it.

clean and wide room

construction noise and detouring

The point of view, the spacious room

Great customer service. The staff were phenomenal. Housekeeping was on point. Overall Park Hyatt is extremely clean. The bed was comfortable. The view from my room was amazing.

The property itself was perfect except for the constant banging from the street construction site. This has nothing to do with Park Hyatt Hotel because government work has to be done as per order.

Location, staff

Everything

Insurance policy

Bad service. Bad food. Very expensive. Bad comfort.

The hotel is clean, spacious and the cityview is exceptional. Ofcourse the location is the best in Gangnam and near the metro station. Hyatt chains are always high level. The staff was also nice and helpful. Will come back with my family.

Construction work on the roads destroyed the view and also caused the traffic to get there is extra longer. Also the parking lot is a bit tight.

Good rooms good location

Multiple elevators required to get around. 2-3 elevator trips needed to get out of room to street. Also they charge to use changing rooms ????

Loved everything, The staff is amazing.

Room service should add more food choices 👍🏻

Location, breakfast, personal, interior, view

Nothing

Amazing staff very helpful , Peter duty manager helped me in emergency situation and was very tentative. The concierge team did amazing job by arranging the private family skiing trip to Valvadi Resort. All staff are very welcoming and helpful

Nothing

Amazing staff and beautiful hotel! Was made to feel incredibly welcome and had a fantastic stay.

Very clean and comfy bed.

Nothing

Perfect location with excellent view. Very near to tourist attractions.

Service

N/A

Service, room interior, staff, everything is at a high level, in line with the PH brand.

Road repairs near the hotel, but this is temporary and things will only get better in the future

Big rooms

Specific smell in the corridor

Loved the gym, it had great views from the 22nd floor. All staff were so helpful. Very clean and comfortable and large room. The bath was amazing, and had a great view. I loved that the subway entrance was right outside.

Expensive, but we got what we paid for.

Great architecture. Displayed pretty lovely art pieces. Room was really comfortable, you get abundance of natural light. Service was great. So as room keeping. The trainee named Lee Ya help us so much throughout from the guidance to explanation. It made our stay much ‘homely’.

Lift waiting time might be a lil longer. I do believe English proficiency could be much better for some staff.

Everything is good

Switching knob of water temperature for bath is not unclear.

The staffs were very kind and helpful It is very close to some main areas in Seoul

Nothing

incredible place and service

none

Everything was just PERFECT ! The room was better than a dream.

Concierge was so kind Room service very complete and varied Perfect service Nice suit vice wonderful view I will come back for sure

Attentive and friendly staff

The washing basin is old

staff very helpful and polite comfort bed nice breakfast

here open quite a long time and it’s looks old. but facilities are in good condition. lobby located on top floor (24) all guests are need to go up to 24th floor to exchange lift to go down to the room.

everything was utterly top class

no complaints

Design, Location,Distance to Subway, Bell Boys

Construction Around Property

Overall, I had a great experience at Park Hyatt! Staff was accommodating, and the amenities were great. My room was exceptional, spacious, elegant, and comfortable and offered a fabulous view of the sunset in the city—the perfect place for my much-needed rest.

clean, near subway, coex

lift access food in particular side dish no effort to make korea food outstanding.

Amazing city views & service. Restaurant is delicious!

Love the Hotel location, the design, easy access to subway, airport bus & restaurants, shopping mall...

Nil

the service was top notch, very welcoming warm members of staff. Bell boys were very attentive and helpful every single day. reception and concierge went out of the way to help us whenever we had issues communicating with locals. Beautiful rooms and perfect location.

construction around which was out of their control. was not that bothered by it.

everything

nothing

The location was awesome! next to subway station. Staffs were very helpful and polite. I asked for bandages at 1 a.m. They responded very quickly. Room was spacious with great view.

Guests had to transfer the elevators to the lobby then to the room.

The server at the hotel first floor always help me call a taxi and always help me explain to driver They are amazing

Room Service food was bad