Hotel Ibis Ambassador Myeongdong, Seoul

Front office staff & manager. Manager Jacob was exceptionally helpful, attentive & has great problem solving skills. Asst manager Lucas helped solve our new luggage issues. Impressed with staff quick responses !!

Room lights were terribly dim!! We had to ask for extra lights for our room. Corridors' lighting's were also dim.

I like the location situated in the shopping area a perfect place to stay

Excellent location in the hart of the city. Walking distance to most of the attractions and above the shopping street and the night market. Excellent staff, especially LIZ who helped us with tips, information and booking a trip.

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Very good location, great breakfast, friendly staff, and cleanliness.

Location is superb. It's right beside the Airport Limousine 6015 bus stop and besides the buzzling street between Lotte Mall and Myeongdong Shopping District. Room has one international socket while the rest are local sockets. The toilet seat has a warmer which is great for cold weather. There's one mini chiller for drinks and banana milk. One new bottle of drinking water per person per day whether you have drunk it or not.

The pillow is a bit too flat and not firm. The reception is on the highest floor of the hotel so it's not so intuitive to check out with luggage and exit the building as compared to other hotels. The main entrance looks very similar to the entrance of another apartment except for the bright IBIS sign.

Location and staff are very helpful.

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Great location. It was next to Lotte dept store, Rimowa and Lululemon store and is 1 min walk to the infamous Myeongdong Night Market and street. There are many good cafes (salted bread!) next to the hotels.

Our room was dark and not well lit. Toilet was clean but the bathtub area was around 7 out of 10 clean.

Excellent location, within short walking distance of many amenities.

More sports programmes on TV Bus service 6015 to/from airport accepts only cash. Should allow for card payments.

Fantastic location. Myeondong street just right behind. Full of eateries around. Lotte DFS right opposite. Underground Shopping link to the subway station. Airport limousine bus stop is right next to the hotel!

Room a bit small but expected being in Seoul. A bit aged.

It's a good location and with helpful staffs.

Convenient for tourists in terms of nearby eating places and shopping

1. The lighting in our room was poor and dim.

Location very convenient And staff helpful

A bit cramped

Breakfast was good lots of choice, staff were helpful

Duvet was not warm enough

Very safe and comfortable staff. Super convenient to train station and airport limousine. Staff were helpful and provided adapters to use.

Internet slow, bathroom dated and not the cleanest.

Location

size of the room & bathroom

Location unbeatable

Room and bed is smaller than expected, don’t “trust” photos 😅

Quiet room with a nice view of one of the main roads running through Myeondong. Good location being just 2 minutes walk from the street food market and 4 minutes from Eujiro 1 metro station. Friendly staff.

Everytime one of us rolled over the other one could feel that movement through the mattress, which indicated it wasn't particularly good quality. Room size was quite small in comparison to our stay later at another hotel nearby.

Poor variety

Excellent location adjacent to Myeongdong Night Market; twin beds and room were larger than other hotels in Asia. Airport Limousine Bus stop is right in front of hotel; other bus/train stops also near. Front desk was friendly and promptly resolved a room issue. Hannah L. (Revenue and Reservation Manager) was extremely helpful prior to our arrival by answering questions re: Limousine Bus Stop, Travel card, safety, etc!!!

Room is a bit dimly lit; issue with one set of sheets.

Hotel is in a good location. We were able to walk to many of our favorite places.

The lighting in the room was not adequate. Light bulb beside one of the bed was out the entire stay.

The soundproof is not so good.

Everything was efficient. Reception staff spoke English and available 24 hours. The location was great. The rooms were in good order and maintenance was good.

The room was tiny. Twin beds about 3 inches apart and no more than 45cms either side.

the location is everything ! in the center of myeongdong the staff at the reception is also very nice a solve problems quickly the breakfast is ok.

the rooms could not be heated, only cooled (with outside temperatures below freezing point in November!) my room was super cold but front desk provided rapidly a portable heater

It was central to where I was meeting family and seeing new things, and I really enjoyed getting the room made each day with water bottles too

The bathroom was slightly moldy

Location Location Location!

Not enough Housekeeping staff to clean the rooms early

Simple selection buffet style

Better selection of breakfast.

The location is accessible to myeongdong and anywhere at the center.

The concierge is weird they do not have a proper room to store your luggage.

Location is very good. Airport bus stop is right in front of the hotel. Shopping and restaurants was near the hotel. Room is adequate. Bed was comfortable and clean sheets. Breakfast was good.

Breakfast buffet could have served fresh fruits instead of canned peaches.

Breakfast for western guests Close Subway stations Room with Namsan Tower View Big, clean room

Bathroom (Shower) need to be renewed.

Location. Housekeeping doing great job

Noisy room in the morning. Pricy for the room and the wifi signal was not good.

Location, Staff

Nothing

Great staff, great location

The building is old, and the shower room was a bit dirty

Great location.

Overpriced for the value .

Location was awesome.

Extremely expensive.

The property was centrally, located to all the places we were visiting. The breakfast buffet had a good selection from cereal to salad to bread to hot items. The staff was very friendly and helpful. The room and bed was comfortable.

There were not enough plugs in the room for charging purposes.

Great location, close to the metro, good breakfast, great value for money.

Excellent location right in the center of Myeondong. Staff were friendly and extremely helpful. The room was a great size for being in the center of a tourist area.

The elevators were a bit confusing at first. It would be helpful to travelers to indicate outside the elevators that one side is the express and the other one is access to the rooms.

Excellent

Room rent is highest

Amazing location and best bed ever.

Wifi not great.

The location was very handy to the station and to many shops including an Olive Young. The reception area (19th floor) was very clean and the staff were helpful. We didn't use the breakfast area so I can't comment.

Nice room, they allowed us to check in at 12.30 pm, excellent location in Myeongdong

Great location, and good value compared to other hotels in the area. The breakfast was pretty good.

I think a previous occupant of my room had smoked and so the room shouldn't really have been used until the lingering smell had been resolved

safety and nice location

few food choices during breakfast..

No breakfast for this stay. Based on my experience last year nothing special with the breakfast just a simple one.

Found the aircon a bit noisy especially in the early morning.

Location

Small room

The location was great, right next to the station and right next to the Myeongdong Shopping Street.

Had to pay to use the pool.

The location was excellent. Not only does the 6015 airport bus stop right in front of it, but it is perfectly located for so many attractions, many reachable on foot or for those further afield, the subway is a only a few minutes away. It's also only steps away from the busy streets of Myeongdong but with the entrance in a quiet side alley, it really doesn'tfeel like it. The staff were helpful and spoke good English. Had the room been a bit bigger with a proper sized window and the bar, or at least the seating area, have been open in the evening, it really would have been great.

The twin room was very small for 2 people. This seems to be a general problem with twin rooms - but it felt very cramped and with only a narrow window also quite dark. Very disappointing was the fact that the "bar" was in fact a bar/cafe that closed at 4pm. The beautiful picture of the fizz and glasses with the NamSanTower at night that they use to advertise the hotel is a situation that can not be recreated at all - and it was what I was really looking forward to - enjoying an evening drink in my own hotel with a lovely view!!. Given the cramped room with only one chair in front of the "desk" at the cramped narrow window, it would have been nice to have had a seating area somewhere else. Sadly, when the cafe closed at 4pm, the whole area was completely blocked off, so there was no social seating area left at all. So, luckily the location was good, because once we were back in our hotel, the only place we could sit was on our beds. Which is not what I expect in this category of hotel at all. I was travelling with my grown-up daughter, so we didn't want a double. But a spacious twin room would have been nice.

Great location, modern rooms

The beds are rock hard! I had to put the comforter beneath me to relieve the pain! I didn’t sleep well the whole stay.

Good location of the hotel, cleanliness and cozy atmosphere

When I booked the room, it was advertised as having a 'city view.' However, upon arrival, I found that the window only faced the wall of the building across from us. Instead of a 'city view,' it was more like a 'view of the opposite building'.

Staff at reception were very welcoming and supportive. They answered every additional question that I had (and I had quite a few!) all in perfect English. The breakfast buffet was very nice considering I was traveling with a picky eater. Plenty of food options for everyone. Rooms were spacious enough considering we're only there to sleep. Bathroom was a bit on the smaller side but the shower was great! Location of the hotel was just perfect!!! Super close to underground shopping center, Myeongdong shopping area as well as plenty of other locations all within walking distance.

Bathroom was a bit on the smaller side, but not too small for us. My son and I are relatively small anyway, so it didn't bother us too much but I can imagine that for others it might be a difficulty.