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Sorrento Hotel, Seattle

900 Madison Street, Seattle, WA 98104, United States of America (show on map)

Expert reviews

Frommers review:

“The Sorrento is a hotel full of charming period details and rooms that convey personality rather than conformity, with carved wood moldings, restored vintage furniture, and white marble bathrooms with porcelain pedestal sinks and full-length mirrors.”

Featured as Frommer’s Exceptional Choice in Seattle.

Fodors review:

“The 76-room Italianate hotel hits the sweet spot between vintage glamour and on-trend design, from the moody lobby to the spacious front patio with black-and-white striped umbrellas.”

Featured as Fodor’s Choice in Seattle.

Telegraph review:

“They don’t make them like this anymore – the historic Hotel Sorrento is a true grande dame on the Seattle hospitality scene. It dates back to 1909 when visitors to the Alaska-Yukon-Pacific Exposition needed a place to stay and scope out this faraway land known as the Pacific Northwest.”

Guest rating

This an aggregated customer review rating of Sorrento Hotel, Seattle. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.2 out of 5.0

Ranked 10th in Seattle

141£126$175¥18550C$136A$136HK$1370S$231SFr164¥1111kr1443kr1057kr1363

What guests liked

All you need to know

Hotel Sorrento in Downtown Seattle is quite distinct with 76 boutique rooms. The luxury suites are marked with original details. Each room can be smelt with carved wood moldings and vintage furnishings. With exact modern luxuries, each room is filled in with marble baths, comfortable beds, and easy nights and long sleep.

The second flow gets with Classico rooms, those supplies with architectural accents, serene décor, and good drapery. Other than this, Premio suites, Juliet suite, a luxury suite, and ADA guest rooms. With complimentary high-speed wireless internet, bottled water, Caffe vita French press coffee service, fully stocked honor bar, Venetian marble bathrooms, shoeshine, and pet-friendly. The Dunbar room is a casual restaurant and dining room that is a one-time seafood destination that includes a European bistro, Pacific Northwest, and American steakhouse. Each ingredient is carefully sourced.

Weekend brunch, happy hour, afternoon tea, dinner, and perfectly mixed cocktails, and a seat in the Fireside Room is a complete combination of soulful jazz music. The temperatures in Seattle rise during the daytime, so the Seattleites move out in search of outdoor eating, drinking, and lounging. The garden in Hotel Sorrento is surmounted with warm weather and great hospitality for you to catch relaxed dinners, lunch, and cocktails. The Sorrento is open for events like lectures, musical performances, and eclectic events. The Top of the Town ballroom can accommodate 130 guests who hold dream weddings with star food and dinner service. Your wishes come true at the Hotel Sorrento.

 

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Location

Recent guest reviews

4.0
Steven

6 May 2024

Very fine!

Preferred if breakfast was available at 6:30AM

4.0
Mitchell

5 May 2024

Very good

Decent-sized room, comfortable bed, good bathroom. Staff was exceptionally knowledgeable and courteous. Was able to use hotel's equipment to print out boarding pass. Reasonable room rate for prime location.

Inadequately-functioning, stand-alone heating unit. Set thermostat at 75°, but unit blew cool air. Was a bit chilly under the circumstances (55-60°?), but too late (at bedtime) to be worth making an issue.

4.5
Claire

29 April 2024

Refreshing stay in historic hotel

Historic hotel thoughtfully renovated and decorated. Mattress great. Bathroom marble with long soaking tub. Food in hotel restaurant excellent. Loved the wood-paneled lounge with fireplace and live music. The service was very attentive.

The TV was an old model that we could not plug our Roku into.

4.5
Roxanne

28 April 2024

Fabulous

I liked everything about this hotel. The facility is an old, stately hotel. The staff was amazing. The location was perfect for my needs.

The first two nights, I was in a room that faced out on construction work on the front of the hotel. Mmy room window faced, and was covered by scaffolding and shade netting! 😮 My price for the room was not decreased because of this, nor was I warned about it when making a reservation. I was very disappointed. I had to extend my reservation another day as my husband was being kept another day in the hospital. The third night there I was put in another room, on the same floor. What a difference! If only I had had a choice with the first reservation. 😞

3.5
Nancy

19 April 2024

Pleasant

The bed was comfortable and the room was clean.

3.5
Janet

31 March 2024

Beautiful property and well worth the stay

Loved the history and attention to detail of the hotel. Our room was nice and the location to the bakery was fabulous! Easy to drive to the Pike’s Market area and play around. HATE the ridiculous prices for parking in Seattle - way out of hand and will be a factor in the future. The fireplace in the former Hunt Club area and woods were part of the reasons I wanted to stay at the hotel. Absolutely worth seeing all of the area inside.

The noise level from outside was not good - it took a while to relax with all the sirens and people arguing on the walkways. Wishing there had been a way to stay outdoors a bit more - sad the “garden area” was not being utilized.

4.5
Kenneth

20 March 2024

Fabulous

If your into paranormal this is a great place 4th or 5th floors

4.5
Cheryl

25 February 2024

We’d stay there again!

it’s a lovely hotel where we stayed after our wedding in 1989.

the restaurant was very average at best. parking for the night was outrageous. city construction made accessing the hotel about impossible, and we are locals.

4.0
Beth

20 February 2024

Very good

Location, restaurant inside, very nice and helpful staff

Need to upgrade curtains to be able to open/close and be the blackout type for light and sound especially. Also provide mini fridges in thr rooms.

4.5
Debra

6 January 2024

Fabulous

The Sorrentiq,

The huge table in the room was sticky, everything stuck to it, dishes, papers. I cleaned it twice with a damp towel. No improvement , it was like the table was refinished and the finish didn't dry completely.

4.0
Cherie

8 December 2023

Comfortable, well located. Not cheap

Room was great: nice size, comfortable & quiet; comfortable bed

Parking a nightmare. Hotel cost $60/night, difficult to find other arrangements (stressful) Additional costs: entertainment fee of $25/night, parking Onsite restaurant: mediocre food, slow service, indifferent staff

4.0
Steve

4 December 2023

Very good

The staff were friendly and helpful. The room was challenging to get the right temperature but was clean and nice.

4.0
Holly

27 November 2023

Hotel was very cool with many historic features. The staff was outstanding. It was within walking distance from Pike’s M

Quaint hotel with beautiful restaurant.

Bed was not so comfortable and it was difficult to get the room a consistent temperature.

4.5
Shawn

23 November 2023

Cozy, elegant and restful with a fun list of cocktails!

I love the feel of this classic, elegant hotel. Very clean and appropriate updates. The bedding is so comfortable, and the bath and shower were newly renovated. We enjoyed our stay.

The valet overnight parking seemed a bit steep, but I’m sure it’s a difficult place to find safe, street parking.

4.0
Brian

13 November 2023

Great location for a doctor's visit.

Good location. Pleasant happy hour. Staff was great!

4.5
Shawn

2 November 2023

Cozy, quaint, and lively vibe!!

The size of the room, and the comfort of the bed. It also seemed very clean.

I was appreciative that we were seated right away in Stella’s for dinner even though they were having an event. However my dinner was meh. I ordered scallops. I would like to go back and try something else to give another chance..

4.5
Jacqueline

27 October 2023

Fabulous!

Comfortable bed/room.

Cold in the restaurant

4.0
Micheline

13 October 2023

I like verymuch the hotel

Excellent bed. Grest atmosphere

The housework is half done Construction work very loud outside and the noise Better windows insulation will be good.

3.5
Justin

10 October 2023

A little spendy for the amenities but overall a good stay

Great location in the first hill area of Seattle

Near several hospitals so you hear a lot of emergency vehicle traffic from the road

4.0
Charles

28 September 2023

Very pleased. Everything was fine.

Ambiance, beautiful lounge

4.0
Elisabeth

17 September 2023

Very good

Historic charm Location

Lack of good climate control Very small bathroom

4.0
Sigrid

16 September 2023

Comfy room. Friendly staff.

Very comfortable bed and pillows.

Price. Gasp. Only place in area available due to Beyoncé concert.

4.5
Stephen

7 September 2023

Fabulous

No room service No shampoo

4.0
Meike

6 September 2023

Very good

Some of the rooms were stunning, like the fireplace lounge. The building itself looks amazing.

The area around the hotel is under a lot of construction and it feels a bit like the wrong side of the ‘tracks’,

4.5
Lauren

6 September 2023

Fabulous

This is such a cool old hotel. We love staying here.

It’s expensive but the room was nice, clean and comfortable.

4.0
Erin

3 September 2023

Very good

Cute, great hotel bar

AC was so loud, limited light in the room

4.0
William

14 August 2023

Very good

Charm, history….lovely staff

Our room could have been a tad cleaner, and some of the furnishings were tired.

3.5
Wendy

30 July 2023

Beautiful place but needing a facelift

Beautiful old building. Great bar and restaurant

The rooms were worn and felt old. Also it didn’t seem that clean

4.5
Yancey

30 June 2023

Convenient, comfortable, air conditioned and safe.

Convenient location and it had air conditioning.

A little too much effort to try and be fancier than the property. Nice outdoor seating for restaurant but the food was too designer style. Fancy presentation but smaller portions. So you pay more for.less food.

4.5
Robert

8 June 2023

Fabulous

Very spacious room/suite.

3.5
Lori

12 May 2023

Love this historic hotel. Its beautiful!

Our room was clean. Loved the coffee machine. Every staff member we interacted with was exceptionally kind and helpful. The hotel comped us the parking fee for one night because of the noise issue.

4.0
Phil

1 May 2023

This is a jewel of a hotel.

entry is always really beautiful. The rooms are real nice but need some work cosmetic. The shower was great and there is a great bakery just up the street called Sugar Bakery.

The room could have had the heat on and warm before entering the room. Hand towel was frayed a bit.

4.5
Tyler

29 April 2023

Will continue Sorrento stays!

Vintage and character

stained sheet and one person valet

3.5
Nancy

22 April 2023

Unique, non-chain feel, but wouldn’t return

large room, nice lounge

very loud location (perhaps due to being near a hospital), unusually cramped toilet area, outrageous parking fees

4.5
Melissa

23 March 2023

Sorrento, again.

Restaurant Stella for breakfast, rug in the elevator stated the day so it is changed every day. The books in the room were amazing. Very nice bed too. Oh the lotion is so good as well.

The noise in the streets below, everywhere, it is under construction.

3.5
Jody

25 February 2023

Pleasant

Friendly, great location, clean,charming

Water wasn't hot for shower. Mattress wasn't comfortable.

4.5
Karen

5 January 2023

Beautiful Convenient Place

The historic building is beautiful inside and out. Our room was huge and very comfortable, especially the bed! The location could not have been more perfect for our purposes.

The tub and toilet part of the bathroom was beautiful, but cold. The sink area lacked a towel bar.

4.0
Chris

8 December 2022

Charming old hotel

Beautiful old hotel that's been kept up very well. Beds are comfortable. Good water pressure in the shower, always a bonus! We stayed the night after a "silent reading party" which was a really fun night out for two book lovers. Staff is always kind and acommadating.

Would a appreciate a few more plug strips or USB hubs in the room.

4.5
Peter

22 November 2022

Seattle visit

Property was elegant, comfortable and had great bar and dining. Jazz night was great and all staff were friendly and helpful.

It was a little away from the main attractions and there were only 1 or 2 bars nearby

4.0
Ritu

18 November 2022

average.

pleasing to look at, nice clean rooms

bathroom was cold, low water pressure in the shower, toilet bowl flush was faulty and stopped working.

4.5
Gary

1 November 2022

Beautiful hotel, great location and amazing staff

beautiful hotel, close to many restaurants within walking distance, great friendly staff helping with anything you need, great brunch in room on the weekend

there is no microwave or fridge in the room

4.0
Michael

1 October 2022

comfortable bed, away from downtown, safe neighborhood

old fashioned. Hallways smelled musty, floors squeaked.

4.5
Anne

28 September 2022

Fabulous

Room layout.

3.5
Sherilyn

25 September 2022

To much of a walk to hotel if you don’t have a car. i wished I knew there was construction in front of the hotel

The history and look of the outside of the hotel

Slow wait service in dining room

4.5
Lauren

15 September 2022

A pleasant stay, quirky old building

It’s in a beautiful, old building. The room was huge and comfortable. The staff was friendly and helpful.

The elevator kept breaking down and needed to be reset several times during our stay, so we were walking up and down the stairs a lot, including when we checked in with our bags. The staff was kind enough to help us upstairs with our bags. The air conditioning in the room was loud and didn’t really cool the room enough.

4.5
Michael

27 August 2022

Fabulous

classic classy old school

no pool or hot tub

4.0
Michael

22 August 2022

Very nice and old but kept up

Need a c

No a c

3.5
Matteocorbetta

9 August 2022

Great room but rude restaurant manager, would not come here again.

Great room, nothing bad can be said about it.

After a long travel day, we wanted to eat at their restaurant and avoid running around to find food. We've rushed thorough the city to get there on time, because they told us the restaurant closed at 9pm and they accept walk-in till 8.45pm. We arrived there right at 8.45pm. Ok, maybe it was 8.45pm and 30 SECONDS. They turned us away because the restaurant manager said "I just set the last customer at 8.45pm, so no, we won't seat you. You can come back tomorrow night if you want to." This is regardless from the fact that we pointed out we were guests at the hotel. I'd be fine with that if it was a cheaper kind of hotel, but after spending $350 PER FREAKING NIGHT, that's not the kind of welcome you expect.

4.0
Bonnie

12 July 2022

very comfortable beds, good sized Rooms, exceptional staff

beautifully appointed old historic property

limited facilities. no pool no breakfast place.

4.0
Marquam

28 June 2022

Very good

Very classy hotel.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Breakfast in the room
  • - Special diet menus (on request)
  • - Wine/champagne (additional charge)
  • - Fruits

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Heating
  • - Allergy-free room
  • - Non-smoking throughout
  • - Air conditioning
  • - Shared lounge/TV area
  • - Pet bowls

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre
  • - Fax/photocopying (additional charge)

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service
  • - Invoice provided

Activities

  • - Fitness centre
  • - Fitness
  • - Happy hour (additional charge)
  • - Live music/performance

Outdoors

  • - Garden
  • - Outdoor furniture
  • - Outdoor fireplace

Cleaning services

  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Trouser press (additional charge)
  • - Daily housekeeping

Entertainment and family services

  • - Board games/puzzles

Parking

  • - Parking garage
  • - Accessible parking

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - Fire extinguishers
  • - Breakfast takeaway containers
  • - Delivered food is securely covered
Check availability 141£126$175¥18550C$136A$136HK$1370S$231SFr164¥1111kr1443kr1057kr1363