Luciano K, Santiago de Chile

Nice hotel. Breakfast was the best we’d had in 2 weeks in Chile, rooms comfortable and nicely decorated. Rooftop area is nice but the pool is tiny and freezing! Hotel is well located for good neighbourhood for dinner

Needs a kettle or coffee machine in the room, or at least a place to get tea/coffee any time of day

Great location and good size of the room. Very friendly stuff and good breakfast.

Cleaning is something which could be improved - we found items from previous guests in the room. The room did not have the externally facing window so it was a bit dark.

Staff was nice and very helpful Super location

The rooms could have been more tidy

Beautiful building, wonderful room and helpful staff. The bar on the top floor was a relaxing place to hang out.

Staff really do treat guests interests and experiences as the most important thing. They are very helpful and friendly, and also committed to guests having an enjoyable experience. Staff also provided plenty of suggestions of good restaurants, attractions, and tours. They genuinely care, which is the most important thing. On two occasions I had to make a very early start, at 5am, to go into the Andes, and the staff ensured I was able to have a good breakfast before leaving and they waited with me outside until my coach arrived to ensure that I would be ok. There was a very friendly vibe in the hotel, and positive interactions between guests. With a variety of nationalities, including English and European, Americans, Australians all mixing together, conversations were always stimulating and friendly. The location was excellent - only a couple of minutes to the Barrio Listarria precinct, and close to all significant attractions. The hotel represented very good value.

No real issues. The hotel is about a century old, and art deco in a very distinctive style that is seen in a few buildings in the area. Some things may require maintenance as a result of time, but none of these issues dampen the experience.

The design of the building was phenomenal. The color of the building, the tiles, the original elevator were all excellent. The support team were very friendly and accommodating. Breakfast was adequate.

The hotel really needs a proper cleaning. My socks were filthy from walking on the floor in the room, the vents were noticeably dirty. The outdoor signage was hard to spot when we arrived at night.

We liked the enormous bed, how clean it was, the quirky features, the staff were excellent and of course the rooftop bar so cool.

Bellavista isn't a safe area at night, which is why I chose that area, I had no idea until I spoke to the locals, So we always got back before then. Our hotel security was amazing.

Convenient location close to inner city. Building is architecturally fascinating linked to a bygone era. Charming bathroom designed to take advantage of vast internal void. Compact and offering all amenities. Absolutely worth visiting.

It was nice experience in Luciano K. Staffs were always happy and welcome us. Espcecially we love the water bottle provided which is the best water by far in Chile. And shower pressure was so strong and nice! Breakfast was pretty satiafying too!

Nothing at all

Location was perfect for visiting the main sites of the city. Staff were very friendly and helpful.

Room lighting could have been stronger

Great location and fantastic staff. Good breakfast in the morning.

Property needs a good scrub overall. Surfaces in the room hadn’t been wiped down properly and bathroom had a funny smell.

The people of the hotel were very helpful and understanding , because we got our mobile phones , and passport as well.They helped as a lot with finding the police station , and being very caring towards us.

A bit larger rooms for two people.

Style , fitments, rooftop pool (small!) & bar - great location to meet. Lift - first one in Santiago! Size of room

Position, staff, breakfast

Unique style

The hotel is quirky and cute! You can’t hear outside noises in the room, which is good because the hotel is very central so there is a lot of traffic on nearby streets.

A beautiful hotel with character in a great location! All the staff I met were lovely, helpful, and very welcoming. Absolutely recommend if you are looking for a smaller hotel in Santiago, but still want to be close to the action.

We liked the 1930’s style building and the old lift.

The bar and restaurant were only open on Wednesday, Thursday, Friday and Saturday. We arrived on a Sunday and stayed for 4 nights so they were only open for our last day.

Lovely hotel. All staff went above and beyond to be welcoming, friendly and helpful.

The staff was super friendly and helpful while giving put tips on how to navigate the city. The design of the hotel and rooms is great and overall quite clean. I thought the location was practical as well.

The room was a bit noisy but nothing too serious.

Location and the history of the hotel

Roof top, comfy bed, great breakfast

The location was great just 15 minutes walk from the Plaza de Armas, 10 minutes walk from the gallery. Breakfast buffet was excellent. Rooms were beautiful and well-fitted out. Great wifi. The restaurant food was delicious and well priced.

The historic lift is a beautiful feature of the hotel but people forget to close the gate and it then gets stuck where they left it. The restaurant was only on the rooftop which was cold in the evening.

This hotel is a piece of art and heritage. A nice way to turn something old into something new while respecting it's original characteristics. So, the building itself has its own history. On top of that the staff was very helpful and kind, the breakfast offered a variety of products and the room always clean.

The location is not very attractive although it has some advantages given the proximity to the center and public means of transportation.

Good, but typical hotel breakfast. Pastries were good. Could have changed scrambled eggs and bacon every day for some variety.

see above about hot breakfast selection.

staff, bed, rooftop

payment system, size of room, hotel facilities

The first room 404 had no view, the second room 302 had aview on the park / fountain. The layout of the second room was also nicer with beautiful wooden floors. Location is great, walking distance from most highlights in the city.

Front door is closed and you need to ring the bell to enter. Room was available at 2PM, which was a bit late for a flight that arrived at 7 AM.

Excellent location and very helpful lovely staff. Fab roof terrace with mini pool for relaxing with a cold beer or cocktail after exploring the city.

The rooms are incredibly spacious and well furnished. The bathtub and balcony were nice additions. The rooftop bar + swimmingpool were great. The building itself by renowned architect Luciano K is beautiful.

The breakfast was good but too much sweet things on offer.

Lovely breakfast. Great location. Lots of good restaurants within walking distance.

The rooftop bar and pool area needs a bit of attention.

Architecture location bar tender everything else okay

The hotel provided a great buffet breakfast and on the morning we were checking out, they provided a nice plate of breakfast items for us to eat early before the start time for the buffet. Very accommodating of our early check out!

Bathroom could have been less worn out, update old fixtures and flooring. An electronic device went missing during our stay. Not sure how or when. Possibly on first day when our luggage was being held prior to check in.

Funky boutique hotel in a great area! Loved it!

No complaints

Location

Interior a little tired, in need of some redecorating Bedrooms are internal so windows look into internal light wells, not externally

Lovely Art Deco hotel - fantastic architecture. A very warm welcome from the receptionist who was hugely helpful (as were his colleagues throughout my stay); they even leant me electrical socket converters as mine did not fit. The roof top bar is the absolute highlight of this place - great bar, fantastic tapas food, lovely views and atmosphere; for me it was the perfect way to end my 5.5 week tour in Chile and Argentina. Great location with good restaurants and bars nearby. Huge and very comfortable bed.

Decor, while fantastic, is a little tired. My room had a view of an internal shaft and no outdoors view - check this on booking. The shower was difficult to control for temperature. The breakfast was not very good.

ideally located for what we had planned, staff were lovely, rooms were ready for us when we arrived early, quirky lift, great for a city location and rooms faced inwards into a atrium so no noise from traffic

Good location

No window in our room

Very helpful front staff. Perfect location to walk everywhere. Comfortable room with AC as it was very warm on arrival. Good value.

Very nice location, good breakfast buffet, very nice rooftop terrace with small pool!

No daglight in the room or badroom.

Friendly staff, nice roof terrace, great location.

Good location and has a pool.

A little dated from the pictures but didn’t really bother us.

Nice breakfast.

Such a great location! It’s got a lovely rooftop bar (snd plunge pool we didn’t use). Staff are very lovely and helpful, and speak excellent English which was helpful as not many people do.

We stayed twice in the same trip as the area is brilliant but we noted that they weren’t as clean as other places we stayed. The beds were clean, but the floors and surfaces were dirty. We did a quick wipe of the surfaces but obviously didn’t want to spend time cleaning the floor do wore the slippers they provided so all worked out fine.

Beatiful building, nice breakfast with plenty of options

We liked the quirky charm of the hotel, the rooftop terrace and bar, the friendly, helpful staff and the location - easy to walk to the restaurants, bars and galleries of both Bellavista and Lastarria; nice to have Parque Forestal just opposite. We were glad that we'd asked for a room at the front with a view. This proved to be very much worth the extra money/ upgrade. Breakfasts were good too.

Some smartening up is definitely needed to the entrance, lobby and roof terrace area. Upgrading some of the furniture and planting would make a big difference to overall impressions - for very little outlay. The images/ marketing on their website suggests something much grander/ more boutique.

The location was great and the architecture of the building is outstanding. Close to nice bars and restaurants.

The breakfast was average. The upholstery particularly in the communal areas was clearly once very nice but now was a little tired.

The rooftop was absolutely fabulous; food was great; the staff was very helpful and friendly.

The location was close to lastarria (which was good), but overall a little sketchy for two female travelers.

Great friendly hotel in a nice old building and great location

Great breakfast and nice rooftop bar.

Breakfast was good value. Staff was very helpful and efficient.

Nothing