Luciano K, Santiago de Chile

Architecture location bar tender everything else okay

The hotel provided a great buffet breakfast and on the morning we were checking out, they provided a nice plate of breakfast items for us to eat early before the start time for the buffet. Very accommodating of our early check out!

Bathroom could have been less worn out, update old fixtures and flooring. An electronic device went missing during our stay. Not sure how or when. Possibly on first day when our luggage was being held prior to check in.

Funky boutique hotel in a great area! Loved it!

No complaints

Location

Interior a little tired, in need of some redecorating Bedrooms are internal so windows look into internal light wells, not externally

Lovely Art Deco hotel - fantastic architecture. A very warm welcome from the receptionist who was hugely helpful (as were his colleagues throughout my stay); they even leant me electrical socket converters as mine did not fit. The roof top bar is the absolute highlight of this place - great bar, fantastic tapas food, lovely views and atmosphere; for me it was the perfect way to end my 5.5 week tour in Chile and Argentina. Great location with good restaurants and bars nearby. Huge and very comfortable bed.

Decor, while fantastic, is a little tired. My room had a view of an internal shaft and no outdoors view - check this on booking. The shower was difficult to control for temperature. The breakfast was not very good.

ideally located for what we had planned, staff were lovely, rooms were ready for us when we arrived early, quirky lift, great for a city location and rooms faced inwards into a atrium so no noise from traffic

Good location

No window in our room

Very helpful front staff. Perfect location to walk everywhere. Comfortable room with AC as it was very warm on arrival. Good value.

Very nice location, good breakfast buffet, very nice rooftop terrace with small pool!

No daglight in the room or badroom.

Friendly staff, nice roof terrace, great location.

Good location and has a pool.

A little dated from the pictures but didn’t really bother us.

Nice breakfast.

Such a great location! It’s got a lovely rooftop bar (snd plunge pool we didn’t use). Staff are very lovely and helpful, and speak excellent English which was helpful as not many people do.

We stayed twice in the same trip as the area is brilliant but we noted that they weren’t as clean as other places we stayed. The beds were clean, but the floors and surfaces were dirty. We did a quick wipe of the surfaces but obviously didn’t want to spend time cleaning the floor do wore the slippers they provided so all worked out fine.

Beatiful building, nice breakfast with plenty of options

We liked the quirky charm of the hotel, the rooftop terrace and bar, the friendly, helpful staff and the location - easy to walk to the restaurants, bars and galleries of both Bellavista and Lastarria; nice to have Parque Forestal just opposite. We were glad that we'd asked for a room at the front with a view. This proved to be very much worth the extra money/ upgrade. Breakfasts were good too.

Some smartening up is definitely needed to the entrance, lobby and roof terrace area. Upgrading some of the furniture and planting would make a big difference to overall impressions - for very little outlay. The images/ marketing on their website suggests something much grander/ more boutique.

The location was great and the architecture of the building is outstanding. Close to nice bars and restaurants.

The breakfast was average. The upholstery particularly in the communal areas was clearly once very nice but now was a little tired.

The rooftop was absolutely fabulous; food was great; the staff was very helpful and friendly.

The location was close to lastarria (which was good), but overall a little sketchy for two female travelers.

Great friendly hotel in a nice old building and great location

Great breakfast and nice rooftop bar.

Breakfast was good value. Staff was very helpful and efficient.

Nothing

Location very handy for Metro and easy walking distance to Cerro St Lucia and Plaza de Armies. 5 min walk to some good restaurants. Breakfast quite adequate. Great decor and nice rooftop bar and snack type dining.

No real complaints

Classic hotel with history. Smart decor and smart rooms. Nice and cool with the Aircon. Good bathroom facilities too. Breakfast was just right for me, not too much and staff always around to help out. English speaking staff too so if you're Spanish Portugese is weak then there is no problem. Super simple with payment over booking.com

Could do with being a little cleaner, the Aircon vents for example could do with a wipe. The room I had does not have an outside view so if you want to see the outside world then call the hotel to make sure you get want you want.

Very friendly staff ! I asked for a change in a booking and that went very well. It s a stylish old building with a metal cage elevator , I like the elevator.

The roof top terrace doesn’t have the vibe (anymore) that is shown on the pictures. It s a bit ‘run down’ at the moment.

Very quirky hotel in an old building

Difficult to find at night - door is closed and it is dark

Excellent location near restaurants and San Cristobal Hill

Busy traffic most of the day and bus stops close by.