Grand Hyatt Union Square, San Francisco

We found the location very central to all places heading out for Day trips as well as inside SF. It was next door to Union Square and walking distance to the Tram station. We walked to various Breakfast places nearby. It was a very short drive to the main highway of the Premium Outlet Mall at Livermore. Their restaurant seemed a little dull for dinner. The flatbread was amazing but we wanted to see people we stepped out a lot for meals

We changed our booking for two nights to one, and found that they had increased the nightly rate we were being charged. This affected our budget and left a bitter taste in the mouth, for an experience that otherwise was very good.

Location, easy to find coffee shop for breakfast. Walking distance to many malls. Literally next to Apple Store and 2 min walking to get to the hop on off bus stop.

We requested and paid for more for the city view but not really a nice part of the view. Restaurant and bar were very basic. It’s better to get breakfast outside.

checkin was flawless, staff were very friendly and helpful location is exceptional room was very nice, clean, very comfortable beds Gorgeous view of the sunrise every day

Location was good as a base for exploring San Francisco. Room was decent, staff good and friendly.

Great location. Lovely comfortable room with all modern amenities. Very hospitable staff. Good breakfast too.

Good location, comfortable and excellent view of the city.

Air conditioning seemed to struggle at night.

Location tremendous

Location

Value for money - they charge you with a lot of different „taxes”

Perfect location. Room was clean and comfortable. Bar at the mezzanine was pretty good.

Not having access to the snacks on the fridge after hours.

No complimentary beverages, coffee in the room. There isn’t mini bar or a small refrigerator that we can use. Bathroom stuff like cotton sticks , dental products also unavailable

The location

The price is quite high for the room with a view of another buildings :-)

Excellent view

The view and location was perfect

location

breakfast

Could hear the neighbour talking al night through the additional door of the room.

Great location

Expensive food costs

Location,

When we wanted to extend the hotel staff weren’t able to extend our stay by 1 night at the same price. They said they didn’t have authorization and there was nobody at the hotel that could authorize.

N/A

Great hotel. Lovely room, very comfortable bed and a good size. Amazing view from our room. The staff are very good here. Very attentive, especially the front of house and bellmen. Would definitely stay again.

Shame you can't get on the roof to see the views.

The hotel is centrally located in the heart of downtown. It is walking distance to China town, Macy’s, and other shopping destinations. The staff is very polite.

The parking is not complementary. We parked across the street and it was $45 a night.

Its location was wonderful (Union Square).

The bathroom was not that clean. There were some hairs in the bathtub upon our arrival. In addition, there was no hand soap near the sink…

Very good hotel

Location is great!

Met expectations.

Nothing much