Hotel Z Staypineapple, San Diego

Nice staff, room.

Boy, the Gaslamp has changed in the last 15-20 years. A lot of homelessness.

Staff was amazing, very kind, and helpful. We need more front desk/host with this kind of customer care.

Staff were extremely helpful and friendly. Really clean and came with free perks such as bike rentals, cookies and two free alcoholic drinks.

Rooms are a little small but comfortable

Nice staff nice beds great location

Coffee not hot enough

We stayed here for Comic-Con. Our room was great, and the staff was really helpful.

Unfortunately, when we tried to book the same hotel for next year, they had doubled the room rate. So not cool. Next year we will be staying somewhere else.

It is walking distance to Petco. Lots of restaurants and bars surrounding the hotel, expect some noise at night. The room we had, the noise was very minimal. And honestly, the bed is so magical- you’ll fall asleep with no problem. The look and feel of the hotel is warm and inviting. The rooms are a good size. The bathrooms are big. The streaming option was a very cool feature and the free items were nice.

The only thing I will say that really bothered me. The first time getting into the elevator to go up to our room- a labradoodle came out and tried to attack me. The lady holding the dog did not have control over the dog where a mad had to grab the dog from keeping him from biting me. Dogs should be vetted better at the hotel for guests safety. I was not traveling with a pet and was very uncomfortable after that situation but had already paid for our room so we stayed

Good location, clean, very friendly and helpful staff

No dislikes

The location was perfect since we were to Petco Park. The price was reasonable for its location. The staff was very helpful, especially Alan. The room was comfortable and we were provided with everything we needed.

We were lucky to find street parking because it's so expensive to park downtown.

They went above and beyond with their amenities. I feel like these days, hotels are offering less and less to get their room rates lower which I understand. For the rate I paid, I was pleasantly surprised by how accommodating they were.

It doesn’t have its own parking lot. Had to pay $20 for overnight parking the block over. I think that’s very common in downtown areas though.

The location was excellent, close to the San Diego Convention Center and restaurants.

There was nothing I didn’t like.

The staff was so friendly, the room was very clean, and the welcome drink was a nice surprise.

Parking

The staff were very customer service driven. Everyone was nice. A special shout out to Adrianna!! She is wonderful.

It was more than I wanted to spend. Also, it would be helpful to have low profile dressers in the rooms. Two drawers is not enough for 2+ guests.

The friendly staff and the amenities this hotel had for its guests room was amazing and clean

I loved everything about my stay and had no complaints

The location is a very short walk from the convention centre, which was very convenient for my work. In addition, being in the Gaslamp area meant that there were plenty of restaurants and cafés nearby as well, and a good atmosphere. The room was clean and comfortable, with tea/coffee making facilities, and I appreciated the water bar in the lobby, as well as the availability of drinks and snacks. The pineapple cookies were excellent!

My room faced an inner courtyard, so was somewhat dark, but as I was out most of the day, this was a relatively minor issue.

We booked the hotel mainly based on location and price and were presently surprised at how nice it is. The room was spacious with a very comfortable bed, and the price for the location and quality of hotel was great. The hotel "theme" is a little different, but we really grew to love it, will look for Staypineapples in other cities.

I liked (1) the decor; (2) cleanliness of the room; (3) beautiful setup of the room; (4) air conditioning; (5) the thermostat with the option for just air (not air conditioning) low or just high or automatic; (6) the body lotion in the bathroom; (7) the coffee setup; (8) being so close to everything in the GasLamp District! (9) only a 10 minute walk to the convention center.

In Room 106, the (1) TV worked well but probably needed to be replaced since it had big white dots that looked like the sun was on a person's face. It wasn't really bad, though, just slightly annoying; (2) there was no iron and ironing board since I was there for a conference but I asked for one and within a few minutes, they appeared! Very responsive. TYSM! (3) I was on the first floor and I could see there was somewhat of an alleyway outside of my room so I closed the double blind and was fine.

The staff were so friendly and helpful. The welcome drink, pineapple shaped cookies, painted doors, cycle loan, refillable water bottles, all added to the superb quirkiness of the excellent hotel. It was very clean. The bed was large and very comfortable with fabulous duvets. Good quality toiletries and towels. We would definitely stay again and most certainly recommend.

Nothing to dislike!

The location was perfect. Loved the bike option to roam around. Even thought we didn’t bring our pets, next time we will bring them. I love how they make pets feel welcomed.

Cleaning the rooms every other day. I want my room clean before I return every day

Really enjoyed the stay – the room had a comfortable bed, good blackout blinds, and a stylish thematic decor. Appreciated the couple of complimentary drinks and the option to rent bikes on-site. Would recommend!

Note on parking: It would be a nice touch to offer guests a discount or validation for nearby parking structures. I understand it’s common in downtown areas to have separate parking fees, but a small perk here would go a long way.

Everything was great.

Only complaint I can tell was little dog smell which can be improved.

Close to restaurants, bars, ballpark and children’s museum.

Rooms were smaller than expected.

Luckily I was allocated a room that did not face the street, so it was quite quiet. I travelled for a conference and stayed 5 nights in the hotel. The bed and pillows were comfortable, the room was a good size, the location near the Convention Center was very convenient.

Possibly the shower, it was very narrow and you had to be careful not to hit the door.

I found the hotel unique

Small window, but that’s fine.

Cute and cozy little place

Staff were delightful, room was huge and the bed was so comfortable. Lots of complimentary bits.

Air con unit was very loud

Fantastic location. Rooms are very clean and comfortable. Welcome drink and afternoon coffee and cookies are a nice touch. Bikes available to use, it’s a nice cycle ride via ferry crossing to Coronado beach.

No parking, but it’s not a problem as there are parking lots near by (you can reserve a space and book online in advance - some have a no returns policy so you need to leave car there for duration of the stay however that wasn’t a problem for us as city was easy to get around without needing to drive. You definitely need to book parking in advance if there is a home baseball game on, we ended up using 707 Broadway as the ones nearer hotel were fully booked but it was good value for money, secure, and only a short walk from hotel. There is a space to park outside hotel to drop off/collect luggage so you can do that first before going to parking lot).

Great location! Rooms are great - well proportioned, nice decor and extremely comfortable beds / bed linen. Staff really friendly and welcoming! Loved the free welcome drinks coupons too. Plus 12PM checkout is great

Nothing - it was great

Great staff, great location

Nothing

Convenience to everything

No parking

Very close to San Diego convention center and also tourist spots/restaurants.

It is located next to a night club, and it can be very loud at night. However the staff were exceptionally accommodating. I was on the second floor and was having difficulty sleeping, they gave me a room on the fourth floor which was much quieter.

nice location, close to the conference I attended

people having showers and using bathroom, I could hear loud water sound comign down the pipes

The room was perfect , the bed was so comfortable . One of my best stays

Location, beautiful rooms, very comfortable. Complimentary drinks tokens 😊 Friendly staff.

Very good welcome from employees , room is large and with everything you need . Only caviat would be rooms on street and the street is noisy (at least was on a Saturday night) . To be taken into account when you book !

Great room, very comfortable bed, great location

It was great !

Great hotel! Great staff!

Great location! And a fun concept. A lot of small things that add on to the overall experience, such as fresh morning and afternoon roasted coffee, a free water bottle and refills, a complimentary drink. And staff were super nice and helpful.

Good location. Clean and comfortable room. Many delicious foods and breakfast nearby. Enjoyed staying at this hotel.

Very nice place friendly staff. Great amenities. Perfect location for anything in downtown San Diego.

Everything is perfect.

Hotel Z had so many special, personal touches that I loved. The welcome drinks, reusable water bottles, and bikes available to borrow were such great amenities! I really liked that they had liquid soap and body lotion dispensers. Not only is this better for the environment, but I personally like liquid soap so much better than the standard bar soap. The location was perfect as well. I was in San Diego to run the San Diego Half Marathon, and Hotel Z was a quick walk to both the start and finish lines. I definitely would stay here again and recommend it to anyone visiting SD!

N/A

That they are dog friendly

Nothing

Location was excellent!

More shelf space in bathroom and bedroom.

staff were exceptional

no safe in room

The room was cozy and comfortable.

All was good.

Great location. Walking distance to restaurants. A 24 hour drugstore is around the corner.

Small-ish room with no on-site parking.

Honestly, Hotel Z has the comfiest, coziest, and warmest bed and bedding. The staff giving us the ability to get 2 free snacks or drinks was also really helpful. Having access to free, unlimited water helped us out on our trip immensely. Normally, I would be buying bottled water for our stay. The location was superb as we were able to walk to most places we wanted to visit and we were only about 15 minutes away from all of the museums. And hey! The staff were friendly and great.

I'm betting in the larger rooms/suites that there are microwaves and mini fridges. Unfortunately, in the basic room they didn't have those appliances. I rely on those heavily while travelling so not having them really hurt. It is enough of a deal breaker that I'd stay elsewhere at the same price point if they had a fridge and microwave. Also... Maybe it's just the location but the lack of a parking lot for our stay. I could forgive it if there was a deal between the hotel and a local parking lot, but there wasn't. We did end up finding a decent place to park but without the help of the staff. This info would have been nice to share with a hotel guest before they arrive.

Location

Location

All good