Novotel Leme, Rio de Janeiro

Liked the location of the hotel, just a stones throw from the beach. Staff were friendly and beds were massive.

Breakfast was crazy busy. There was an event on which means we weren't able to book a space on the rook terrace. As this was the main reason we booked his hotel - we were very disappointed that we hadn't been made aware of this. Also the lifts aren't fit for purpose.

I liked the staff, the bed was really good , and the room was as expected , the breakfast was really good too,

Well it needs some renovation in the rooms , some soundproofing for sure and then in general some of the toilet furnitures were rusty.

Friendly and professional staff. Great location right next to the beach.

Toilet was leaking. Room was a little small

Good staff, very helpful, nice location and good breakfast. The bed is comfortable and the room is nice , with a good shower. I appreciate the plastic reduction initiative.

Elevators need a urgent upgrade, they are too slow and often failing. Some rooms are poorly insulated from the others (I could hear any voice from the room below, then I got promptly another one)

Service at reception was very good when we arrived in the early morning on 2nd Nov. The receptionist (Arilma) spoke good English said that an early checkin room costs extra (I think 300 Reais) which we declined. We were directed to an area where we could get changed. The public areas are decorated in a nice modern design, and there are plenty of seats and desks for working. Our cases were taken into storage and we could go to the rooftop area to recover a bit from our overnight flight. Amazing views from up there: Leme hill & beach, Copacabana, and a glimpse of Cristo on Corcovado. The pool was very nice (water not too cold) and actually a good size for a rooftop pool. It was just about deep enough and 7 - 8 m long, so I could swim short lengths in there. The rooftop area got very busy and noisy on the weekend, with a DJ on Saturday afternoon/evening. We got to our room (standard) at 12 pm and it was larger than expected. The decor was basic and modern, with enough space for our stuff and plenty of USB sockets for charging devices. The bathroom was clean, had a small window and a large shower cubicle with a nice shower (no issues with temperature or pressure). The bedding looked clean and we had 2 small pillows each. Breakfast started at 6 am, and was good with lots of choice: fruit, eggs, sometimes bacon, continental breakfast, pao de queijo, and plenty of cakes. Coffee was okay. It was usually quiet until about 7:30 when it became busier, but we always found a seat and food that we liked. We never waited long for a lift, the ones at the back of reception often came quicker. Only one lift goes all the way to the rooftop on floor 21, but you can go up to floor 18 and then take a separate lift or walk up the stairs. The location was great, close to beach and plenty of restaurants nearby, our favourite was Yaya just opposite.

These are not negative points, but general comments: It wasn't a luxury hotel with VIP service, but a great basic option with facilities that match most of the more exclusive hotels. For the first 2 days we had no problems with the key cards. The key cards started playing up on day 3, we had to get them remagnetised at reception a few times. Sometimes they worked after a few attempts, other times we gave up and went back to reception. The bed was harder than what we're used to. The toiletries were in large dispensers and hard soap, which reduces single use plastic waste. We were there during bank holiday weekend and Libertadores cup final match. It was very busy with many Argentinian football players and fans in the hotel. So there was extra security and it got very noisy on Saturday night. But there was no trouble and actually a great atmosphere in the area.

Great location and very nice breakfast

There should have been more elevators, long waiting time.

Great pool & rooftop, very tidy rooms

Terrible elevators - cards & buttons often don’t work, breakfast could have been improved

The location is great and so is the staff. I had a problem with the food at the Bar, the Responsible did not pay attention, but the Hotel Staff did. I recommend Novotel Leme.

Thanks a lot to the staff ! They were amazing, they let me let my luggage for 3 weeks in the hotel for free…so nice and kind ! I recommend

Location was fabulous Breakfast was delicious The rooftop deck and pool were lovely

View from the bedroom was dismal. Behind an apartment building that blocked the view of Leme Beach. (Can’t help that of course) but over $200 for that was disappointing.

Staff, location and facilities were good.

Our room had many problems. Air conditioning leaked over the kids bed, then air conditioning controls didn’t work. Bathroom door handle fell off, shower handle fell off, toilet was blocked, key cards hardly worked on door or lifts which was frustrating. Problems were fixed quickly but more standard room maintenance is needed.

normal

Helpful staff, good breakfast, nice and safe location. Rooms are renovated (but not all of them) and beds are of good quality.

Elevators need a urgent upgrade. There is always something not working with them. I had to change room four times in less than a week stay due to different issues (room with facilities for disabled people was overflowing water in the bathroom floor from the shower, next room AC was not working, then in the other one there was poor insulation and I could hear a baby screaming from the next room as early as 4 AM, last room in the 18th floor was just fine). Staff was always helpful and ready to help but the hotel needs some serious maintenance/upgrade.

I like it that it was so close to everything and had a beautiful view of Leme and Copacabana beaches!

Breakfast was way too expensive

The rooftop is impressing, all the staff was so kind and gentle with my family. I really like the location of the hotel and the breakfast. The rooms are comfortable.

I would like a room with a better extra bed for kid, that one it wasn’t soft, it seemed more like a sofa bed improvised. And the room’s smell it wasn’t good, but we even ask for another room, so its ok.

Location Rooftop bar/pool

Terrible almost unusable wifi Elevators

The immediate location was a little scruffy, but the hotel is only a 1-2 minute walk from Copacabana beach, which is ideal. The room was a good size, and the sweet treats left for us by management were a pleasure to enjoy.

The bathroom unfortunately suffered from bad smells from the drains. These never dissipated, even when we covered up all the drains.

Excellent location Very efficient and courteous staff.Good facilities.

Great location, at Leme, one block from the beach.

The room is super small and the wifi didn't work well

location

The fridge made a lot of noise. This bothered me a lot during the night.

all the people were very friendly. The Hotel is near to the beach and the roof top bar was very cool even the pool was closed due to the yearly inspection.

the breakfast was monotonous but ok.

The staff was very friendly, the hotel is nice and the room is very good

The room that I received was very noise during day time, not sure it is because the place of the room, near the cleaner room or because some maintenance around...

great location, good breakfast

unfortunately the room walls are very thin, and I heard all sorts… I stayed several nights and did not get a good night sleep. A part from very active neighbours, I think it was aircon and not being able to open windows. The hotel is clean, great location, very modern but unfortunately I wouldn’t recommend if you are thinking of coming for business …

the staffs

the lift

It was the second time we stayed at this hotel. This time we stayed in a room on the top floor. Although the hotel did not have an open view, our room overlooked a slum. The view was very beautiful during the day and at night as well. The room was a good size and was cleaned daily. Check in and check out very fast. The internet is very good. The location wasn't perfect, but the hotel is a 3-minute walk from Leme beach. The view from the pool is very beautiful. The hotel staff were all very helpful.

We stayed over the holiday. The hotel was fully booked, we noticed that the quality of breakfast during the holiday was very bad. The pool area is very pleasant if live or electronic music is not playing. When there is music it is impossible to stay in the place, because the music is too loud. The hotel is a little higher from the street pavement, so there is a staircase to enter the hotel. You need to go upstairs with your bags, sometimes there is someone to help.