Hotel Mandarin Oriental, Prague
Expert reviews
“In the quiet, cobblestoned Mala Strana district, this Gothic-Baroque beauty feels like an urban oasis hidden in plain sight. A 14th-century monastery, the Mandarin Oriental hotel blends original architectural features with contemporary touches.”
“A gorgeous former monastery, the Mandarin Oriental Prague is probably Prague’s best large luxury hotel. Architects wisely chose to retain many of the Dominican monastery’s original flourishes when it was restored, creating a peaceful, inspired backdrop for the hotel’s luxurious offerings.”
Featured as Fodor’s Choice in Prague.
“Conveniently located in the very heart of Malá Strana — home to Prague Castle and St. Nicholas Church — Mandarin Oriental, Prague offers a luxury escape within a bustling part of the city.”
“This discreet luxury bolthole, tucked away in Prague’s charming Mala Strana district, offers elegant serenity across several historic buildings. As well as sumptuous, spacious rooms and impeccable service, guests get access to top-quality Asian food at Spices, and a range of high-end treatments at the fantastic spa.”
What guests liked
- Friendly staff
- Room service
- Great location
- Comfortable beds
All you need to know
This five-star hotel is located on 459/1 Nebovidska where it offers visitors and travelers in the city several luxury and stylish accommodation options. Mandarin Oriental offers comfort and satisfaction while the level of hospitality services provided by the hotel is unrivaled in Prague.
The hotel rooms are spacious and feature modern décor, and it also features decorations that add a touch of elegance, class, and beauty.
The hotel also offers guests proximity to many famous tourist attractions and places of interest. The hotel is an ideal departure spot to enjoy all the adventure and excitement of the city.
Mandarin Oriental Prague offers stylish room options such as Oriental Suite, Lobkowitz Suite, Deluxe King Room, Superior King Room, Moser Suite and Lazar Suite. Other room options available in the hotel are Deluxe King Room with Terrace, Premium Double Room with Castle View and Presidential Penthouse Suite.
The iconic Charles Bridge is just a few minutes away from the hotel, 5 minutes to be exact. The Mala Strama Quarter is located right below the hotel.
The hotel is housed in a 14th-century monastery whose tranquil oasis is still present in the modern-day Mandarin Oriental Hotel.
Rooms in the hotel come with standard amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with satellite channels, air conditioning and a comfy sofa. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.
Hotel deals & lowest price guarantee
We partner with Booking.com and Hotels.com. Both booking websites offer the lowest price guarantee so you can be certain you will always get the best deal for this hotel. If you have seen a better price elsewhere, all you need to do is contact the booking website and they will refund you the difference immediately. You can price match right up until the day before check-in.
Location
Recent guest reviews
15 October 2021
excellent just as the city - Praha!!
Mandarin is a Hotel made in a historic 14th century heritage building, its worth a stay and this was my second time. perfect location , great service and warm staff .
8 September 2021
The rooms are not only tastefully decorated but the beds are really comfortable.
The staff was amazing! They went out of their way to meet our needs and they exceeded our expectations. Sarka was very personable and Thomas was so helpful.
The lobby can use a redesign to be more grand. Is there a way to raise the ceiling and open it up to the porte cochere? Go bigger and grander. There is room to do so.
22 July 2024
Pleasant
We recently stayed at the Mandarin Oriental Hotel in Prague and overall, it was a pleasant experience. The hotel is beautiful, the location is excellent, and the quality of service was outstanding
However, during our stay we were disappointed with the dining options. The hotel only has one restaurant, which did not meet our expectations. The food quality was lacking, and there were limited choices. Additionally, there's no café on-site. We believe that for a hotel of this standard, offering high-quality specialty coffee and sweets would greatly enhance the guest experience. We hope they consider expanding their dining options to better meet guest expectations.
13 April 2023
it was very bad experience
very bad services
very complicated building
6 October 2022
Pleasant
Staff are very helpful. Service very good.
It was very noise of the corridor air conditioning. I could not sleep.
20 February 2022
I dont think I’ll stay again in the same hotel
The location
The service was disappointing honestly for such a big name in the hotels & hospitality sector. The check in process took around 40 minutes standing on the counter with a very slow staff member, after a 7 hours flight we dont expect to be standing for 40 mnts for the check in process. The room we’ve got is way different than the one shown in the pictures, and when we asked the staff they claimed that its the same category but from a different angle/location of the hotel. Anyhow, I’ve stayed in so many 5 stars hotels and i’ve never encountered any hotel charging us for drinking water; this is the first time in my life I ask for a bottle of water in a hotel and I pay for it.
22 January 2022
Pleasant
Location!
Restaurant and facilities were at minimum and below par. This due to COVID-19 restrictions.
29 July 2024
Exceptional
7 May 2024
Exceptional
2 May 2024
Exceptional
4 March 2024
Fabulous
2 January 2024
Exceptional
14 December 2023
Very good
28 July 2023
Exceptional
3 July 2023
Very good
25 June 2023
Exceptional
15 April 2023
Fabulous
12 April 2023
Very good
15 March 2023
Exceptional
23 February 2023
Exceptional
14 February 2023
Exceptional
12 February 2023
Very good
29 January 2023
Fabulous
29 January 2023
Exceptional
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Wine/champagne (additional charge)
- - Fruits
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Packed lunches
- - Car hire
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
- - Paid WiFi
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Tour desk
- - Luggage storage
- - ATM/cash machine on site
- - Concierge service
- - Private check-in/check-out
- - Invoice provided
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre (additional charge)
- - Massage (additional charge)
- - Hot tub/Jacuzzi (additional charge)
- - Beauty Services
- - Facial treatments
- - Make up services
- - Manicure
- - Pedicure
- - Body treatments
- - Body scrub
- - Body wrap
- - Spa facilities
- - Steam room
- - Spa lounge/relaxation area
- - Spa/wellness packages
- - Fitness
- - Yoga classes
- - Fitness classes
- - Personal trainer
- - Fitness/spa locker rooms
- - Walking tours (additional charge)
- - Bike tours (additional charge)
- - Themed dinner nights (additional charge)
- - Tour or class about local culture (additional charge)
- - Cooking class (additional charge)
Outdoors
- - Garden
- - Terrace
- - Outdoor furniture
Entertainment and family services
- - Babysitting/child services (additional charge)
- - Board games/puzzles
- - Baby safety gates
- - Strollers
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Parking
- - Parking garage
- - Electric vehicle charging station
- - Accessible parking
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
11 December 2021
Exceptional
Hospitality, location and the old style building
Not much, the best considering prague style