Golden Well Hotel, Prague

Great location. Wonderful room. Lovely staff.

Very noisy group above us. I eventually had to complain and be very firm, as it was after midnight and we were trying to sleep. Lovely quiet hotel ordinarily.

Outstanding breakfast and superb service.

Large variety, high quality, attentive service

More outlets in the room are needed

The Golden Well is in a perfect location, on the western side of the River Vltava and slightly separated from the busiest streets throughout town. It's quiet, impeccably maintained and the staff are very helpful. Their rooftop restaurant, which hosts breakfast, has an expansive view over the city and was a perfect place to enjoy delicious food and start the day. We will definitely stay here again.

The staff were very friendly especially David. The hotel was so inviting and cozy - a few minutes walk from Charles Bridge and The Old Town. Breakfast room is on 4th floor with view over the city. Breakfast was delicious with plenty of variety and again very helpful staff.

Nothing. It was all great.

The breakfast was superb and the service from the entire staff was excellent.

Nothing

Wonderful hotel. Very highly recommended

Top notch all around with a helpful outgoing staff. We had an exceptionally clean room with comfortable bed. The Hotel is a great location, very quiet on a dead end, but only a short walk(5 min max)to public transportation ( tram line with multiple connections to get anywhere in the city). Neighborhood bars and restaurants both geared toward tourists and local spots a stones throw away. It was very walkable to big attractions like the castle, museums and Charles Bridge. I spent way too much research trying to find the right place to stay in Prague having never been there before. Beat my expectations in every way.

Location, excellent breakfast and reception. Friendly and quiet

Everything!

We loved it!

Well decorated with styles. A combination of modern and classic.

None

This beautiful Renaissance style hotel is located at the end of a quiet street yet central to Malá Strana. The breakfast/restaurant is incredibly delicious with spectacular views. The staff is very accommodating.

The hotel & all the facilities were excellent. So very different from that of a regular chain of hotels. As was the breakfast, not expansive but extremely nice with just the right choices. Only issue was a short walk to the hotel as the last stretch is a bit narrow for regular cars.

Nothing, excellent experience!

This is an exceptional property, and provides one of the best experiences my wife and I have ever enjoyed at a hotel. Everything about this hotel is outstanding. The staff cannot do enough for you and the rooms are equisitely decorated and apointed. If you do stay, take full advantage of the happy hour from 4pm to 6pm and the fantastic cusine and views from the restaurant terrace. Very highly recommended. The location is perfect for access to the castle, rived and the Charles Bridge. Bear in mind access to the hotel is by cobbled street on a hill which may not suit some travellers.

The relatively steep walk up to the hotel on a cobbled street. Drop off is on a busy triangle on a hille with many parked vehicles which does detract somewhat from the amazingness of the hotel.

Excellent location, very helpful staff Amaizing breakfast Exceptional restaurant with spectacular view Maybe one of the best hotels I have ever stayed in

Breakfast was over the top.

Conveniently located and top-rate accommodations. Love the ambiance of the hotel. Staff is excellent! and attentive. Food is outstanding and the views from the breakfast room are some of the best views you’ll find in Prague. This is one of our favorite places to stay when in Prague.

No floor access to showers. You have to get into a bathtub. This made things difficult for our grandmother.

Extremely attentive and helpful staff combined with an excellent location. Breakfast and dinner available on site with beautiful view of Prague

N.A.

Excellent. One of the best stays we’ve ever had.

Brilliant 5* stay here. The location is perfect with wonderful views over Prague. It's in the Lesser Town area which is the old town with the castle and overlooks the main old town below. Breakfast is a la carte (plus additional buffet), and food is delicious. Service great too, and the great views looking out over Prague as you enjoy your breakfast. What a lovely way to start each day. Rooms are luxurious and they thought of everything. We enjoyed the aromatic bath service one night and that was great. There's Apple TV in the rooms too. Another great idea here is from 4-6pm they offer snacks (small buffet) and wine, complimentary. Nice to chat to other guests whilst enjoying this too in the small lounge. All interactions with staff very friendly and professional, all requests met without issue. We ate at the rooftop restaurant and had a wonderful meal there too. This is an exceptional hotel, I hope we can visit again some day.

I should point out that the hotel last received a full renovation some time ago, and although impeccably maintained, it is looking somewhat outdated in terms of style.

Lovely small hotel.

Quaint hotel with luxury amenities

Nothing. Loved everything about it!

Amazing location. Incredible views from rooftop and in breakfast dining area. Lovely. We enjoyed the breakfasts and happy hour offerings. Very friendly and attentive staff. Would highly recommend and will return if able.

It has everything you could want!! Absolutely every need will be accommodated.

Exceptional service. Be prepared t spend a few miniutes checking in, its first class

nothing

The hotel excels in its location, the use of technology for a seamless first-time entry, and exceptional hospitality. The breakfast was outstanding, the hosting was incredibly welcoming, and the overall stay provided a very pleasant experience.

Very extensive and delicious breakfast. Staff super helpful and kind. Lovely location with lots of pleasant places to sit and enjoy. Very nice (free) wine and cheese offered in the afternoons.

Nothing!

Excellent food, wonderful service from everyone we met who were very helpful

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Breakfast was generous & delicious. Service was lovely. Hotel location is perfect, so close & walkable to the Castle & walkable to restaurants. Hotel amenities are lovely. Staff was most helpful & friendly. I highly recommend this hotel!

The weather! A bit too rainy at times, but you can’t blame that on the hotel!

The incredible view of Prague. Great breakfast and dinner. Wonderful location next to the Palace Gardens. Historic lodging updated to luxury standards.

Entrance a little difficult to find and access via long cobblestone walk but that was part of the charm.

Wonderful hotel, with excellent team in the bar and restaurant. Really knowledgeable team, with a cheerful character. We enjoyed a wonderful wine list and the standard of the food was superb, one of the best meals I have ever had was in the restaurant. When visiting Prague this is the hotel to stay!!

A couple of the reception team were not quite as cheerful as the bar/restaurant team, but that did not change our overall view on the stay.

The breakfast was excellent as was dinner at the Terrace restaurant. We loved everything about this hotel- the hidden, yet perfect location, the beautifully appointed and comfortable room, the excellent, attentive staff. The Golden Well is a gem! We highly recommended it!

Quaint and clean.

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Breakfast was amazing! The staff were all very helpful.

I wish there was a bar area to hang out in in the evening. If people were in the lounge there was no where to get together with friends.

Wonderful character building with well-appointed rooms. Fabulous breakfast, offering a spectacular view of Prague.

Very classy We had a massage in the room for $80 Bat was excellent Restaurant for breakfast was excellent Service was exceptional

Location

Excellent restaurant. Beautiful location.

Stunning property in a lovely location

Nothing, Booking.com said the property had a fitness centre which it doesn’t. That was misleading

From check in to check out and everything in between, this hotel delivered. Breakfast and the value of it was by far the best we’ve ever experienced at any hotel and we’ve travelled a lot!

Nothing!

Excellent location and quiet. Views from room and restaurant exceptional

The. Breakfast was amazing !!!

No bar facility, we like a nightcap before bed ?

Great location. Friendly and helpful staff. Very comfortable rooms. A little haven.

Had a slight issue with our room on arrival (quite late). It couldn't be dealt with initially but once it was it was handled extremely well.

Absolutely beautiful. Staff were superb especially David who made wonderful suggestions re restaurants & private tours. Beautifully decorated rooms.

Everything was amazing, from staff to restaurant to the breakfast to turn down service to housekeeping, the list goes on and on. Zero complaints. It was refreshing to find a hotel that actually cares about the customers. We have traveled a lot (50 countries), and this was hands down one of my favorites! Keep up the excellent work, you guys. It definitely makes you stand out!

Nothing, everything was amazing!

Comfortable beds Cozy rooms Fruits and sweets

Nothing

Exceptional service, unique rooms, excellent breakfast and restaurant, just all in all one of the best hotel stays I've ever enjoyed. From carrying bags up the street for us to arranging taxis and even making smiley face designs in the foam on our hot chocolate... supreme attention to detail and genuine hospitality.

From the point of arrival, through the whole of our stay, the Golden Well experience was exceptional! A delightfully individual hotel with small thoughtful touches in each of the rooms and all furnished with taste and elegance and with your comfort in mind. The food was divine and the staff from every department were friendly and gave us five star service at all times, often going above and beyond our expectations to ensure we had a wonderful stay. We would love to stay again!

I genuinely can't think of a thing to improve! A fantastic hotel.

The breakfast is superb. The beds are comfortable. The bathroom is excellent. the little touches like fruit and cakes in the room are done very well and the snacks available at 4pm are also a bonus. The staff are charming and helpful

Just a couple of things.... There is no real bar area in the winter as a terrace is not available. There is nowhere to sit comfortably before dinner or going out for the night, or when you return. The restaurant is lovely but not something you would want to do every night of your stay. Somewhere less formal and more relaxed to eat would be a bonus, as we needed taxis to eat elsewhere (the streets and pavements were very icy and dangerous for walking) and this meant booking ahead. Whilst the afternoon snacks available are lovely, we found that other guests blitzed them and occupied the only seats available, so it was necessary to go back to our room.

Great location. Excellent breakfast and spectacular view of the city from the restaurant. The business lounge was comfortable. The staff is friendly and helpful, and the attention to details is noticeable.

No complaints really, but the hotel is on a steep hill and takes some effort to climb from the nearest public transportation. It wasn't an issue for me and I enjoyed walking - just something to be aware of.

Breakfast was opulent and the staff service was excellent!!

we have to carry our luggage because the cars couldn't get to the entrance