Intercontinental Palacio Das Cardosas, Porto

Location

In the center of city Good friendly staff Nice room

A noises due metro contraction surrounding the hotel plus bad Trafic AC system in room not working good

Great place, location, staff, hospitality. Simply the best.

Nothing

Really nice hotel close to city centre, comfortable and quiet room.

Hope they had a Spa!

Construction happening infront of them.

central

road work for metro

A super hotel with lovely rooms with great facilities. A luxury feel to the hotel.

The breakfast was not good enough for a 5 star hotel at 25 euros. The 24 hours a day building work at both sides of the hotel was not good.

The location and the restaurant was excellent

The staff was generally "cold" and not very welcoming - especially at the reception. The bar staff was very knowledgeable and competent. The restaurant staff was nice but service was often slow.

our stay was amazing as always with them they are very professional thanks for everything

hotel staff, room comfortable and in house facilities excellent

Through no-one's fault there are major works continuing 24.7directly outside hotel for the underground train The noise is constant and definitely spoils your stay unless you are able to sleep through it, which was not.

location/comfort/ concierge/ nice little touches like fruit and wine and Port.

less attention to detail when responding to requests. Room size inflated by stairway space

The service, room, facilities and location were so good that I have to give this hotel a very positive review despite the fact that there is extensive and noisy Metro construction going on outside. This of course is not the hotel's fault and they did everything they could to make us comfortable. Fortunately the construction was mostly not going on while we were sleeping. If you are able to get a courtyard view (instead of a street view), then you will not be very inconvenienced by the construction. After-hours and on Sunday we opened our wonderful Juliet-balcony doors wide and it was lovely. The breakfast restaurant is lovely and the service very good. The breakfast choices are also very good. Also the hotel itself is really lovely, inside and out.

Well of course, it would have been better with no construction outside. Apart from that, I can't think of anything they could do better.

property was fantastic

the construction in front of entrance

Hotel located right in the city center, walking distance to all the attractions, also close to shopping street. Room in good size, very cozy and comfort. Breakfast is good, so much choices, my teenage is happy with the food.

The only downside is the city subway construction is right in the front of the hotel, that brings inconveniences to the guest, also distracted room view to see the square. But hotel is trying to reduce the inconvenience as much as possible to their guest.

Fantastic location! Only global-brand hotel in the old town. Close to all attractions and good restaurants. The staff at the front door and concierge were exceptionally friendly!

Construction in front of the hotel. Not noisy but you have to make a detour. Breakfast offerings were limited and my sunny side up was not made to perfection throughout the stay.

everything was great ,the bed was comfortable and the staff was helpful

need to upgrade the gym

Great location. Exceptional staff.

the bed was very comfortable. the staff were very nice and helpful. the shower was excellent and the water hot!!!

Great location. Efficient and friendly staff. Clean and well kept property.

Nothing really. There was some roadwork taking place out front of the hotel but we were warned about this at the time of booking and it really didn’t impact our stay.

All very good, thank you. Chris and Louise - Ireland.

All very good, thank you. Chris and Louise - Ireland.

The property is beautiful and the location, normally would be great. The subway construction right in front of the hotel is a horrible impediment. we switched sides and it was quiet and very comfortable. The staff that we encountered were all delightful and eager to help. The dining room staff were very kind and warm!

just the construction.

Comfortable, well located, friendly staff, good breakfast.

Very good location and very clean with very friendly and helpful staff. Beds were extremely comfortable, the bar waiter was very friendly and there was some live music on Saturday evening.

Breakfast was good but missed out slightly on the 5 star standards. The a la carte dishes were pre-prepared and were served almost cold. The sweet breads were placed out from beginning of breakfast and were hard and stale by 10am. Omelettes were made fresh however and were very good. The construction outside was not loud at the weekend however on Monday morning it shook the entire hotel.

The location was excellent. The room was clean and spacious. The view was marred by the construction of the metro line but you could see how good it was going to be.

Breakfast was amazing lots of choices and very tasty Level of service us fantastic

The fact that there is no view from the Windows’s

food cleaness friendly staffs

construction outside and related noises

The hotel had amazing service and was in a perfect central location. Also the breakfast buffet offered is worth it and amazing! Loved the service that the staff provided for an enjoyable girls trip especially the connecting rooms and egg tarts offered to us in our rooms!

nothing. I think people who are harsh about the construction in front of the hotel should let it go. its part of the city's expansion of the subway and the hotel does its best not to impact the guests. I did not find it a problem and it was pouring rain when we were there. The hotel is completely worth it!!!

Kindness of all staffs Excellent location for traveling

Porto city had a civil operation infornt of the hotel.

location, staff

pricey

Fabulous hotel in great location. Staff super friendly and helpful

Nothing to do with the hotel but the new tramline construction work meantime spoils the historic centre of Porto. The extent and the location of the works was most definitely a negative.

as always this hotel is great, specially the team, so professional. its a sure shot. go to this hotel.

i have my regards with breakfast, deserves a better experience, even if products are fine a bit more effort here will be a nice plus.

Everyone was delightful and extremely polite and helpful. Thoroughly recommend!

The hotel is located in the heart of magical Porto with all the important streets and sites within walking distance. The staff are extremely welcoming, in particular Hugo. There is major construction in front of the hotel, which resulted in diverting the entrance, but we didn’t hear any noise and it didn’t affect our stay. The hotel room was spacious and comfortable and had all the amenities.

The Airconditioning wasn’t strong nor cold enough. The room wasn’t well ventilated.

construction made our arrival more difficult .

The helpfulness of the staff was fantastic. Knowledgeable and friendly

The construction around the place but that’s not their fault

The location is great! Right in the center of all of the tourist sights. The concierge was VERY helpful with directions to sights, explaining what to see, and helping us book train tickets to Lisbon.

The hotel has no control over the construction going on for the Metro expansion. However, your GPS can get turned around when trying to get back to the hotel as some construction paths get closed off - so try and get oriented during the day. We had a room in the back of the hotel so it was still a quiet stay.

The location of the hotel was on point as it is located around the main square, however there is major construction taking place as they are working on connecting an underground transportation station. The noise level was better than expected. The room was very clean and a good size! The staff was very friendly! They were helpful in giving us recommendations for good local places to go, as well as, giving us directions. They happily greeted us at every coming and going.

Unfortunately, the breakfast(s) was not very good. It had a very nice atmosphere but the food could have been fresher and tastier. The bar area was nice but missing that 'oomph'. Overall a really nice hotel! Porto is a beautiful and historic place to visit, it also had great little restaurants and shops but best of all live music can be found at many of the corners down Rua das Flores.

it centrally located in city of Porto.

Just the ongoing Metro construction in front of hotel.

staff were great. pet friendly facility. suite was beautiful. food and service was great all in all great stay

garden area could have been better.

central location with car parking and dog friendly

very busy location with road works outside.

the staff were all exceptional especially the concierge(s) who booked up all sorts of excursions and restaurants to make my long weekend away with my princess exceptional

no swimming pool

great staff, perfect location

This is a beautiful, comfortable hotel in a great location. All of the staff were very friendly and helpful. The room was large, the bed was comfortable, and the bathroom was very nice and large. The shower had plenty of hot water and water pressure. We thoroughly enjoyed the breakfast and restaurant at dinner. Although the construction out front was unfortunate and just a bit inconvenient, it did not dampen our enjoyment of the hotel itself or our visit to Porto. Even though our room overlooked the square and construction, the noice never bothered us since we were always up by the time the construction started anyway. We have no regrets over choosing this hotel and we would definitely stay here again.

All staff very helpful and friendly. We were impressed a staff member remembered our tea preference at breakfast time. Lots of little extras provided in the room, which was lovely. Very good location.

There's a lot of renovation and building work was going on in Porto, which was not the fault of the hotel. Hotel room was quite small - can't really believe it WAS a junior suite, but that's what we were charged for.

One of the nicest hotels we've stayed in during our trip in Europe. Beautiful room, well appointed, and the most comfortable bed.

Heavy construction on a new underground in front of the hotel blocking the main entry and view.

Location, clean, room size , staff , room service door guy bell boy and front desk

No pool

Excellent location, nice breakfast, large and clean room, nice bar and terrace

Construction in front of the hotel

everything

nothing

comfortable, classy, attention to detail

nothing

location. ambiance

there is works outside but the hotel have no control over that. Not noisey