Torel Avantgarde, Porto

Great location and lovely staff.

The price is a little too high for the value.

- the design, the view, the food

- a TV that was impossible to watch due to the glare of a glass that was installed in front of the tv AND made the remote to barely work. You need to be close to the tv and perpendicular
- the light above the night tables didn’t work properly, you need two people to turn them on OR to switch one on and move to the second one to make it work
- in the bathroom the light around the window was so dim you couldn’t see your face

Loved the private balcony in our room, the bed was super comfortable! The breakfast was exceptional!

The housekeeper quibbled with me asking for more drinking water & needed my room number(?). The rug in the 2nd floor hallway has stains all over it…

The room and facilities were amazing! The view, the staff attention to detail, the hot tub, the bathroom - all 10 stars!!

If I had to be very picky, it would have been great to have Netflix/smart TV's in the room. This in no way impacted our stay but might be important for other guests who aren't too busy exploring Porto.

Incredible views, great staff, great facilities. Love the flower room. Also loved the spa.

Excellent stay - the staff are exceptional. So helpful & friendly! Lovely hotel, really beautiful views. Great food. Nice spa facilities & dining areas. Rooms are spacious, clean & comfortable.

Hotel was particularly special and different. The design was amazing aesthetically. Service was great, food was great and facilities were really nice. Really nice views from the in-house restaurant. Recommended

Nothing to add here, it was a really nice hotel

Lovely hotel with spectacular views of the river and the lower town. I was upgraded to a room with a large tub and deck and treated to fruits and wine upon arrival. The staff were very nice and helpful with all needs.

The location is in the upper part of the city, making a walk from town to the hotel difficult (it sits on a hilltop). I didn’t know this when I booked for a conference that was on the lower part almost impossible to walk back and forth without a serious exertion. If uber travel works for you then this is very appropriate.

My upgraded room (Charlie Chaplin) was very dark. Painted black. I was told that they are planning on renovating the room to lighter walls..

I had dinner once and didn’t like much my main course (vegetarian) although the dessert was very nice.
The breakfast was plentiful and tasty but some details were missing for me- like the pancakes were always cold as well as potato pancakes, warm and not crispy. Things like that. I think more things need to be made in smaller amounts more frequently (like the above)

The staff was very friendly and the room was great! The staff even helped with planning our visit and gave us a map.

Dinner menu was very limited and small portions and they played one song on repeat during dinner for 2 1/2 hours.

The staff were all very helpful and welcoming. We had a lovely room with a balcony overlooking the river. Easy walking distance into the main areas.

Welcoming, friendly and excellent customer service throughout our stay. We came with our 1 year old and the team made us feel so relaxed and looked after. The location is perfect to walk into town and explore central Porto. The facilities, restaurant and room were all great but the best feature has to be that view over Porto. Wonderful.

It is indeed exceptional experience!

The view from our room was beautiful. The breakfast was great. The bed was big and comfy. The shower was excellent. There was a cool lounge to relax in. The staff members were great, always friendly and helpful.

It was just a little bit out of the way from central Porto. Comms with the staff was sometimes a bit hit & miss due to language.

View was amazing, location was perfect, very cozy place, staff were all friendly and helpful especially the waiters and hosts for breakfast

Nothing

Friendly and exceptionally helpful staff. Central location and ease of access. Delightful room and view. Excellent omelette.

Everything was very good

I’ve been visiting Porto since 2018 because the city and its people completely captured my heart — sometimes I even come twice a year. At Torel Avantgarde, it no longer just feels like coming home; from the moment you step into the lobby, you’re welcomed with genuine warmth and care right up until the day you leave. The service is exceptional, the facilities are excellent, and the staff’s friendliness and sincerity are truly outstanding. No request is ever too much, and you’re always helped with a smile.

There’s a sauna, steam room, and swimming pool available without reservation, and every time I’ve used them, I’ve had the space entirely to myself. The morning gym facilities are also great before heading into the city. Another big plus is the location — just a comfortable 10-minute walk from the center.

The rooms are all designed around an artist concept, so no two are alike. After staying here for several years, I still find myself pleasantly surprised each time. The balconies overlooking the Douro are phenomenal. The breakfast, bar, and dinner options are all excellent as well.

I keep returning year after year because this place makes every stay in Porto even more special. I even celebrated a milestone birthday here this year — with a bottle of champagne and a lovely card waiting in my room, and another surprise at breakfast the next morning.

In short, it’s a truly exceptional hotel in every way. A strong recommendation, and I will definitely keep coming back. Overwhelming — in the best possible sense.

Fun and aesthetic, the staff is so friendly and helpful and we loved the restaurant.

The rooms are very dark, def need better lighting. Sheets are not amazing.

This hotel is truly exceptional—an exquisite blend of unique character and understated glamour. Perfectly located within walking distance of fabulous restaurants and the charming old town, it offers both convenience and sophistication. The staff are warm, attentive, and genuinely engaging, ensuring every moment feels special. From the beautifully presented breakfast, a true culinary delight, to the magnificent river views that accompany it, every detail reflects impeccable taste and gracious hospitality.

nothing at all - this place is perfect!

Every detail. The service. The place. The staff. The hygiene.

Nothing.

Breakfast was fantastic. A very nice variety. The staff were incredibly friendly and always made me feel at home and willing to help. They went above and beyond!

Everything was perfect :)

Great character, tastefully done, stunning views.

Great facilities for a boutique. High standard of food. Attentive and helpful staff.

N/a

What a fantastic hotel. Stylish, warm, and personal. Perfectly located in the heart of Porto, with a beautiful view from the terrace. The staff make you feel right at home. The rooms are beautifully decorated.

Biggest room has Hot Tube and great view!
Front desk people were the best I have ever experienced. Erica the shift manager made the trip great by making , numerous reservations and suggestions. Erica is fabulous!

Lighting in room is vertical poor! Required using flashlight to find almost everything.

We loved everything: apart I from a nasty slip and hard fall on the unsafe and smooth concrete around the indoor pool.
The room was large and glamorous and so very comfortable.
Staff were kind and helpful.
The location is great, on the edge of the busy area. The view from our room over the Douro was beautiful, especially at night with all the sparkly lights.

The indoor pool area.
That's it!

Awesome amenities and great service. Well thought out room design

Wish we could’ve stayed longer

The outlook was superb as was the quality and presentation of the food, it was excellent. The hotel had a small pool which was great for a city hotel. The staff were also extremely helpful both before our arrival arranging taxi transfers from the airport and transport to the port house.

The service in the restaurant was slow on one evening, we booked our table for 8pm, our meal arrived at 9.30pm and was lukewarm. The attention seemed to be given to a larger table and we felt pretty ignored that particular evening. (I have to say that the following evening was much better)

Everything, the location the stuff the rooms and the breakfast was excellent

We had a genuinely lovely stay at Torel Avantgarde. The biggest highlight was the staff: everyone we encountered was kind, proactive, and truly committed to making our experience enjoyable. It felt like they were personally invested in our comfort. The on-site underground parking with valet service was a huge plus, especially in a city like Porto where parking can be tricky.

Although the interior design was well done, the hotel feels a bit dated in terms of its structure and especially the room layout—around the sink and bathroom area—was cramped and not very functional. Still, overall a very good stay and we appreciated the warmth and service of the staff.

Outstanding room either amazing views. The staff where all excellent, very polite and knowledgeable

Nil

Great pool area, lovely breakfast. Gorgeous view and very helpful staff

Was a small issue with my baggage but the staff were very apologetic and helpful

The staff were all so helpful, they recommended some great restaurants & booked them for us. The breakfast is fantastic & again the breakfast staff are helpful & friendly, nothing is too much trouble. Great cocktails. Loved everything about our stay. Highly recommend.
And the view is superb.

Loved everything