Hotel Sentinel, Portland

We loved our stay at the Sentinel. The staff were polite, friendly, and went above and beyond for us. We were celebrating our anniversary, and they had amazing cupcakes delivered to our room, which was a thoughtful touch. The hotel was gorgeous, very tastefully decorated. Our room was large, clean, and comfortable. We dined once in the bar, which, to my surprise and delight, had a totally vegan menu, and once in the restaurant. I am vegan, but my husband is not, so it can sometimes be a challenge to find somewhere classy that suits both of us. The staff at Jake's grill were knowledgeable about the options and we both had a fabulous meal.

Rooms that faced onto the tram line could be noisy at times

I love the bed and had a good night's sleep which was just what I needed after several days of travelling. The pillows were so fluffy and the mattress felt so comfortable. I love the toiletries as well especially the bath gel. The decor of the room is very tasteful. The old school radio is a nice touch. The location of the hotel is very ideal as it is close to restaurants and shops.

I was expecting complimentary bottled water, as well as a dental kit and bedroom slippers, which are regular amenities in a hotel like this.

The room was very clean and elegant, but everything that was there was artificial. like books, and the "library" that they show in one of the pictures is just a small space that is only for pictures, you can't go there.

The hotel was located at the heart of portland, which was a struggle because the streets was one direction, so when I saw the hotel, was too late, so we need to make a long U turn, to get it back and park the car.

Layout

Bathroom faucets leaked Small shower Bathroom fan didn’t work No ice bucket Charge isattio. Didn’t work

We really enjoyed our stay at the Sentinel. We had a great room on the sixth floor with the fireplace and skylights. The bed was super comfortable and the bathroom was huge. The were helpful and check-in was smooth. It’s a beautiful historic but quirky hotel.

Nothing

Absolutely our favorite Portland hotel. The customer experience is top-notch, and just love having Jake’s and Domaine Serene there as well.

Ambiance, location, on site restaurant and wine tasting. Great vibe. Well appointed room.

Nothing

Beautiful ceilings in lobby, super nice staff and offers amazing drinks and snacks

The mini fridge didn’t work

Character, staff, location, multiple close quality establishments

Location. Feel, style, restaurant

Walls are thing, noisy

Sentinel was a great boutique style hotel. It was decorated with such a nice theme, our room was cozy and had lovely skylights. The bathroom is huge with both a bathtub and a separate shower. It was a great central location to walk to most things and right on transit for anything we couldn't walk to.

Our only issue was on our last day we called down to order breakfast for room service, we were told it would take 45 minutes. After an hour of waiting we called back and were told the employee who took our order had left for an emergency and didn't put in our order. If we still wanted to order it would be another 45 minutes and we needed to check out in an hour. I know it might not have been possible but if they could have called us an informed us before we called them back, or put a rush on the delivery knowing we just waited an hour for nothing to be delivered.

Nice hotel in good location.

Fantastic outdoor deck

The hotel was exceptional. Our neighbors, however, were terribly loud until 3am or so. There is only so much 80s rap and drunken screaming a person can stand.

Comfy and spacious room in a characterful, stylish building, in a very good downtown location - lots of good places in walking distance and transport a stone's throw away.

I made a request for hypoallergenic pillows when booking, but had to request this again after arriving. I was also erroneously charged for valet parking after checking out and had to contact the hotel to rectify this. Both issues were quickly resolved by the hotel.

The bed

The price

Stayed in the King suite. Decor, beautiful room, very comfortable. Friendly staff. Wish we could have stayed longer.

As I filled the tub to use the jets, the water had a yellow tint. Didn’t feel comfortable sitting it so I skipped the bath. Idk if that’s the hotel’s fault or city of pdx.

The property is beautiful and the staff is very friendly. Everything is top notch.

The Mirror in the gym is always downloading software updates so we couldn’t use it.

Good location, Great room ambience, Kind staff

Carpark Fee

Terrace Suite with Fireplace was Super Great! The STAFF was AMAZING!!! Best Service Ever!

Nothing.

Great and professional staff (especially William), rooms are luxurious, oldschol, charming and very clean. The building is a bit like traveling in time. One of the best hotels I've ever stayed in. Great restaurant too (Jake's Grill).

Beautiful old hotel very well maintained with stately big rooms.

Location was good, very grand.

Nothing worth mentioning

This was our second stay at Sentinel - the first time, we had a bigger room, which was a fantastic oasis during a massive rainstorm. The only major difference in our smaller room was only one lovely chair around the nice table. On our first visit, during Covid, there were many deficiencies, due to staffing levels no doubt, but we liked it so much, we came back - it is just so pretty.

The major appeal of this hotel is visual (vintage, but welcoming), in my opinion - I’d like to see that energy reflected in the front desk service.

Staff was great. Very cool, funky hotel with trendy restaurant and wine lounge on site. Comfortable beds and and sitting area as well.

$55 valet parking and $29 amenity fee is a bit much. $29 for amenities did not match the value.

location and history,

we had booked the executive room with outdoor patio as a treat. sadly the corner room 613 had a patio which was not useable. the noise from a generater we were told was so loud and constant ( even heard inside the room). we asked to be shifted - we were allocated a smaller room on fifth floor on opposite side of building for same price. it was a little disappointing and impacted our experience. the patio rooms were not as described

Too many drug addicts and homeless people in the city - like a horror movie

location, room, design of the hotel, cleanliness, amenities

NA

fabulous property!

Needed Netflix

gorgeous hotel with a very cool vibe. We stayed in a king terrace suite with its own beautiful outdoor area complete with fire pit. loved it!!

The hotel is beautiful, the Fortune bar made great drinks and Jake's grill was delicious. The staff were extremely nice and helpful; not a sour face anywhere. The virtual cocierge made communicating our questions and needs much simpler. Really top notch for customer service. The "Room at the end of the hall" was a nice addition.

There were quite a few broken items in our room. In the Bridgetown Parlor Suite, some items that did not work: Jetted tub (dissapointment for me) Electric skylight blinds Nesspresso machine (only coffee machine in the room) Electric Safe Couple cleaning items missed, fake fingernail on the ground, pill in the closet, nothing major but still a little gross (fingernail anyway).

Location

Didn’t really feel like a 5-star hotel. A bit rough around edges. Decent if you value “old school charm” or if you get a good deal via Genius discounts, etc.

room location design of the hotel

only valet parking. And pretty expenisve one

Good location, nice wine bar

Smell in hallways

Big rooms, central location, walk everywhere

Doorman was very helpful, great service at front desk

Nice clean, spacious rooms, good location.

All good

great location. cute building. cool decor.

nice patio balcony with fir put

could be cleaner. attention to detail is missing

The staff was wonderful and the vibe of the hotel was exceptional.

The cleanliness of the room; I advised the front desk that the dark green wall behind our beds was layered with an inch of dust. A visible handprint was left when it was touched, quite dirty and has to be cleaned before re-rented. Was surprised we were not offered some form of compensation for future travel; next time I'll ask to be moved upon check in as opposed to tolerating it, that's my mistake.

Good location

They don’t clean your room every day. No breakfast.

The hotel was STUNNING and the staff so helpful. Our room was so cozy and well equipped, we didn't want to go out. The balcony with fire pit was extra nice.

Nothing!

location

Hotel was 5 star from check in to comfort to atmosphere. Beautiful historical and contemporary elegance blended through out. Our original room was small but very lovely in style, comfort and quality. Did have issue with humming noise and floor vibration in our room and believe it was probably due to a boiler room below us. However: without hesitation we were immediately moved to a very quiet room. Although they were unable to give us a room with a king bed as per our original request when we were moved, we were given a huge and very quiet room with two luxurious queen beds. Again, Check out was easy and valet had our car ready for us for our departure. Would very highly recommend this hotel.

great location. fabulous vintage building with beautiful interiors. most comfortable hotel bed I have ever slept in. great hotel bar.

nothing. all fabulous. can’t wait to return.

Location was great. Loved the anesthetic of the hotel, the room was decorated really nicely.

The pillows were horrible. No daily housekeeping.

Nice rooms and building, clean and friendly staff and good location just one of the more expensive places in the area.

the hotel itself is stunning. loved that there were snack options on our floor and a lounge attached.

my only little complaint is the pillows were not comfortable at all and I didn’t see any other pillow options available.

Beautiful historic hotel with lovely comfortable rooms.

Nothing.

location

never refreshed linens towels, shampoo, etc

the room, the interiors, the bar, the room size!