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Kimpton Hotel Palomar, Phoenix

2 East Jefferson Street, Downtown Phoenix, Phoenix, AZ 85004, United States of America (show on map)

The Kimpton Hotel Palomar Phoenix is a stylish, boutique retreat located in the heart of the vibrant CityScape development. Since opening in 2012, it has served as a cosmopolitan anchor for downtown Phoenix, blending refined luxury with a welcoming, laid-back personality that fits the Arizona spirit perfectly.

The hotel is celebrated for its chic, mid-century modern aesthetic, featuring curated local art and sophisticated furnishings. One of its standout features is the rooftop lounge and pool area, which offers stunning views of the city skyline and surrounding mountains. It’s a favorite spot for guests to unwind with a cocktail or soak up the sun after a day of exploring.

Beyond its sleek design, the property is a hub for social activity. It houses popular dining spots like the Blue Hound Kitchen & Cocktails, known for its creative American fare. The hotel is also famously pet-friendly, continuing the Kimpton brand’s reputation for treating four-legged guests like VIPs.

Its location is a major win for travelers. You are just steps away from the Phoenix Convention Center, the Orpheum Theatre, and major sports venues like Chase Field and the Footprint Center. Whether you’re heading to the nearby Arizona Science Center or catching a show at the Symphony Hall, the hotel places you right in the center of the city’s cultural and entertainment scene.

Expert reviews

Fodors review:

“Hip and unabashedly quirky, this boutique hotel has kicked up Phoenix’s urban street cred a few notches and offers a compelling reason to stay in Downtown Phoenix.”

Featured as Fodor’s Choice in Phoenix.

Guest rating

4.6 out of 5.0

Ranked 5th in Phoenix & Scottsdale


This an aggregated guest review rating of Kimpton Hotel Palomar, Phoenix. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a guest review rating of at least 4.0 out of 5.0


What guests liked


Value for Money

91.8 %

Ranked 5th in Phoenix & Scottsdale


We use a smart algorithm to determine the value for money each hotel offers. The score is based on a combination of aggregated guest review ratings and the average nightly rate. The higher the percentage, the better the overall value you receive for the price you pay.


Location

Recent guest reviews

5.0
Jennifer

7 July 2025

Exceptional

Loved the location!!! Right in the middle of everything. Also loved Eden and the pool. I’ll be back !!

5.0
Erickson

7 July 2025

We will definitely be back.

Perfect location to attend a ballgame at Chase Field. We were able to park the car and not use it until we left. Walked to excellent restaurants and Chase Field. The room was very comfortable and the staff super friendly in the bar(s) and the front desk!

5.0
Ruth

24 June 2025

It was great and we love our room and the view.

It was an excellent location and near our event.

5.0
Dionna

10 June 2025

The hotel and it's location were unexpected bonuses to our weekend trip to the area for a concert.

Location, room, cleanliness, staff, food

Nothing

4.5
Rino

9 June 2025

Fabulous

nice pool good breakfast friendly staff

very pricy for the size of the room

4.5
Helen

7 June 2025

Great stay, we will back for future ball games!

Great hotel and space close to Chase Field (ball games) and for walking around. Liked the in/out parking access also. Pool was great! The Blue Hound a great spot and delicious food. Easy to meet up with friends and go out from there.

The music at the pool/bar was way too loud at times.

5.0
Kevin

31 May 2025

Amazing couples get away!

Great downtown location that wasn’t too busy! Lots of places to eat and see really close by! Beautiful rooftop pool with a bar and restaurant that was really fun!

I had paid for parking with my reservation but didn’t specify valet when we pulled up! The attendant sent us to the parking garage, and when we checked in we were told parking was included and to pull up out front! So we had to go get the car and go right back to valet where we started, and the attendant still tried to tell us we were wrong! He checked with the front desk and then happily parked our car!!

5.0
Chelsie

14 May 2025

Exceptional

Excellent stay with great staff

5.0
Nic

18 April 2025

Sporting holiday

Location and comfort

Pricey but worth it

4.0
James

15 April 2025

Very good

Dirty carpet

5.0
Katie

9 April 2025

Exceptional

All staff members were amazing, from valet to front desk, to the restaurant (Blue Hound)!!!

It’s a very dog-friendly hotel, but would have liked to have better access to a location for turf or rocks for dogs to do their business (closest location was 2-3 blocks away).

5.0
Marissa

9 April 2025

Such a great stay!

Best hotel stay in a long time! This place is on their game, from check in to cleanliness, staff were all friendly and know what’s going on! The fruit infused water in the lobby was my fav! Best location for going to a concert at footprint center directly across the street! The rooftop pool/bar was a great addition to staying here! Even has a Resturant/bar inside for late night grabbing a drink or getting something to eat, I came for a girls overnight stay to see Kelsea ballerini and we enjoyed the cozy room and even had robes for us! Parking made easy directly next to the hotel you can choose valet or park yourself! Highly recommend staying here! 10/10

Loved everything

4.5
Yannai

29 March 2025

Fabulous

Excellent location, very clean, extremely nice staff. Highly recommended.

5.0
Katherine

10 March 2025

Exceptional

Location, amenities, happy hour

5.0
Kathleen

9 March 2025

Great people and location. Hotel costs a bit high for the actual room

People location

Nothing super special about a 500 room. Old countrish rooms.

4.5
Thomas

4 March 2025

Great!

I love the room. Big, spacious, comfortable. I loved the location. I loved the free coffee in the morning. Everyone who worked there whom I came into contact with, were terrific.

Can't really think of anything.

5.0
Elenore

23 January 2025

Exceptional

Welcoming staff, great room, fab location.

5.0
Franco

26 December 2024

Nice hotel but very expensive

Everything was nice in the property.

In my opinion, just too expensive for what you got per night.

4.0
Keith

24 December 2024

I recommend to anyone looking to visit Phoenix for the first time

The location of the motel was ideal, was able to attend a Phoenix Suns NBA game which was literally across the road from the hotel. There was a number of shopping and quality restaurant options located nearby as well

Not a lot to dislike about the accommodation

4.0
Mark

17 December 2024

It was a nice hotel as far as the location went, convenient, but it could have been more modern.

The location was very convenient for our needs that night. There were plenty of restaurants that were walking distance to the hotel. We were able to walk to the theater where the show was as well.

Seemed like it was an older building, took a long time for the water to heat up. Only one drinking glass in the room, had to call the front desk for another one. There were no blankets in the room as well.

4.0
Denisha

26 November 2024

It was an amazing stay dispite the lack of cleanliness on the cleaning crew part. It really is a nice hotel with a lot t

Location, amenities and social gatherings

Cleanliness

4.5
Luis

29 October 2024

Fabulous

Location great since attending an event in downtown. Easy access to the hotel from the parking lot.

Slightly out run room furniture

4.0
George

23 October 2024

Very pleasant. A great staff made up for other shortcomings.

Staff was top notch. Happy Hour a welcome break. Loved the bike loan feature--although, had I known of it, I would have brought my helmet. I think few experienced cyclists would ride in any setting (especially urban) without one. Put that out there!

Some shabby features in the room (chair and table well beyond their expiration date)--but this was discussed with you guest manager. Having to call down to the desk for a coffee pot? Really? That is a minor inconvenience, but when it shows up without all the internal components and ends up flooding hot water everywhere, that made it a real pain. Finally, when two people find but one robe in the room...well that's a conundrum. But calling down for another and learning there were none (or that one was the max--the explanation was in limited English)? If you can't give one to each guest, why bother at all?

5.0
Donald

20 October 2024

Exceptional

Proximity to the wedding venue. Our son got married Friday night!

5.0
Danielle

13 October 2024

amazing experience

everything was amazing the staff food and drinks was awesome

I should have stayed longer

5.0
Karimme

9 October 2024

Super convenient and very affordable. The staff is wonderful and valet always attentive.

Everything is close by and it is a great spot to go out and walk around.

The parking was a little confusing since one of the streets is closed. Valet parking made up for it tho.

5.0
Gregory

3 October 2024

very nice

The Bed was very comfortable towel very soft. i like the variety of different pillows

no coffee maker

5.0
Helen

28 September 2024

Great getaway werkend to Phoenix

Close to baseball stadium and fun downtown vibe. Easy parking. Nice on-site bar. Pool and deck were amazing on rooftop.

All great.

4.5
Celia

26 September 2024

Fabulous

Location and friendliness of the staff.

NA

5.0
Monica

23 September 2024

Perfect place for a staycation

Great location

4.5
Melissa

10 September 2024

Fabulous

there were so many amenities and it’s very central so there are many things to do around.

everything was perfect the only thing was that when we arrived to the room, two of the pillows had hairs on them :(

5.0
Jeff

6 September 2024

Loved the Hotel 1 of the nicest things it was very quiet.

It’s close to Chase stadium and abundant night life.

We paid for a suite with a view and the windows were extremely dirty. Kinda disappointed with that.

4.5
Valerie

3 September 2024

Went for a concert which was just steps away. Perfect location!

Staff was friendly and helpful. Right across the street from concert venue.

Rooftop bar needs more food options

4.5
Caron

2 September 2024

Wonderful staff

It did smell like someone had smoked in the room before us but I understand that is not on the staff

5.0
Will

31 August 2024

Exceptional

Everything was in walking distance and frys supermarket was right next door. It was great. The bluehound restaurants ceviche was excellent. Great service

The Phoenix heat and humidity that day!!

5.0
James

26 August 2024

Truly enjoyed the accommodations, staff and amenities.

Great location, great staff, easy check-in and out process. Clean, spacious room.

Price was a little high for our liking.

4.5
Kathleen

20 August 2024

great location to restaurants, bars and bowling

LOCATION WAS PREFECT, the pool was great.

Laking in simple amenities for more a one day stay, no fridge, coffeemaker, microwave or comfortable seating.

5.0
Amy

7 August 2024

Can’t Beat It. Location and Value is Thumbs Up!

The reception agent was very helpful and accommodating. We had a little issue locating our reservation but the agent persevered and in the end, all was fine. This could have been different as the property was booked and we would have potentially been on the street during a very busy weekend in PXO! Our room was fine, a bit dated but comfortable. The bathroom was the best part! Nicely appointed and plenty of fluffy towels. Too, the refrigerator encased in a cabinet was a great touch! At the end of our first day, the trip to the bar was a treat…great bartender who knew what an Affogato was!

The couch in our room could use some love as could the chairs around the table. Reupholstering could do the trick here.

5.0
David

10 July 2024

A little get away

Everything

There was a underwear in room

5.0
Deborah

2 July 2024

Exceptional

Relaxing poolside

I enjoyed everything about my stay . Go Mercury

5.0
Christine

28 June 2024

We spent the afternoon at the rooftop pool. They had a bar and food service there. Luxurious! Get in here

The pool, the location, the staff, the sheets, the size of the room, the availability of on site parking, the bathroom set up! all were fabulous!

Nothing

5.0
Mayra

13 June 2024

Fun night in the city

Everything was very close to the things we wanted to do.

Parking

5.0
Aloysius

12 June 2024

Other than the above we had a great stay!!

Very nice staff!! Good accommodations!!

Cockroach on outside deck!!

5.0
Chris

18 May 2024

We had a great time . The wonderful women at the front desk solved any problem and were the most pleasant. The mainten

It is in a fantastic location

Nothing

5.0
Jeff

9 May 2024

Kimpton Palomar is our go to hotel in Downtown Phoenix.

Location is amazing, pool is the best in the area. Blue Hound staff were exceptional and friendly.

5.0
Patterson

21 March 2024

Exceptional

Walking distance to show venue. Great restaurant and slept well in the comfy bed.

Bought parking with our show tickets at 331 E Jefferson and should have used the hotel parking instead. Was way out of our way.

5.0
Indiana

19 March 2024

Relaxing

Open, easy to find things, modern

The furniture in my room was torn and old ..

4.5
Diana

21 February 2024

Excellent stay.

I had drinks at the bar at the hotel and the drinks were delicious.

However the drinks were extremely overpriced and the ice left little room for the actual alcohol.

4.0
Ana

12 February 2024

Great location, lots of places near by.

Staff very kind and helpful.

Our tub was a little dirty

4.0
Lance

29 January 2024

Perfect location in the heart of Phoenix

In the heart of Phoenix, this hotel had a perfect location that is close to main event centers, bars and restaurants. Very expensive for the quality. Rooms ok but not “wow”. Front desk staff and valet service was superb.

Overall hotel a little blah-decor not great and room comfort could have been better.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Wine/champagne (additional charge)
  • - Coffee house on site

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Paid WiFi
  • - Pet basket
  • - Pet bowls

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service

Activities

  • - Fitness centre
  • - Bowling (additional charge)
  • - Fitness
  • - Yoga classes
  • - Fitness classes
  • - Temporary art galleries
  • - Stand-up comedy (additional charge)
  • - Movie nights
  • - Happy hour (additional charge)
  • - Bicycle rental

Business facilities

  • - Business centre
  • - Fax/photocopying

Cleaning services

  • - Dry cleaning (additional charge)
  • - Daily housekeeping

Outdoors

  • - Outdoor pool
  • - Sun terrace
  • - Outdoor pool (all year)
  • - Outdoor furniture

Parking

  • - Parking garage
  • - Accessible parking

Pool and wellness

  • - Rooftop pool
  • - Pool with view
  • - Pool bar
  • - Sun loungers or beach chairs
  • - Fence around pool
  • - Swimming pool
  • - Swimming pool

Miscellaneous

  • - 24-hour security
  • - Key access
  • - Key card access
  • - Smoke alarms
  • - Face masks for guests available
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