Kimpton Hotel Palomar, Phoenix

It did smell like someone had smoked in the room before us but I understand that is not on the staff

Everything was in walking distance and frys supermarket was right next door. It was great. The bluehound restaurants ceviche was excellent. Great service

The Phoenix heat and humidity that day!!

Great location, great staff, easy check-in and out process. Clean, spacious room.

Price was a little high for our liking.

LOCATION WAS PREFECT, the pool was great.

Laking in simple amenities for more a one day stay, no fridge, coffeemaker, microwave or comfortable seating.

The reception agent was very helpful and accommodating. We had a little issue locating our reservation but the agent persevered and in the end, all was fine. This could have been different as the property was booked and we would have potentially been on the street during a very busy weekend in PXO! Our room was fine, a bit dated but comfortable. The bathroom was the best part! Nicely appointed and plenty of fluffy towels. Too, the refrigerator encased in a cabinet was a great touch! At the end of our first day, the trip to the bar was a treat…great bartender who knew what an Affogato was!

The couch in our room could use some love as could the chairs around the table. Reupholstering could do the trick here.

Everything

There was a underwear in room

Relaxing poolside

I enjoyed everything about my stay . Go Mercury

The pool, the location, the staff, the sheets, the size of the room, the availability of on site parking, the bathroom set up! all were fabulous!

Nothing

Na

Na

Everything was very close to the things we wanted to do.

Parking

Very nice staff!! Good accommodations!!

Cockroach on outside deck!!

It is in a fantastic location

Nothing

Location is amazing, pool is the best in the area. Blue Hound staff were exceptional and friendly.

Walking distance to show venue. Great restaurant and slept well in the comfy bed.

Bought parking with our show tickets at 331 E Jefferson and should have used the hotel parking instead. Was way out of our way.

Open, easy to find things, modern

The furniture in my room was torn and old ..

I had drinks at the bar at the hotel and the drinks were delicious.

However the drinks were extremely overpriced and the ice left little room for the actual alcohol.

Staff very kind and helpful.

Our tub was a little dirty

In the heart of Phoenix, this hotel had a perfect location that is close to main event centers, bars and restaurants. Very expensive for the quality. Rooms ok but not “wow”. Front desk staff and valet service was superb.

Overall hotel a little blah-decor not great and room comfort could have been better.

Location right across from the Footprints arena venue.

Price

The location was perfect…right across the street from the venue. The room was very comfortable and quiet. Liked everything about this place.

Great location and staff.

The pillows were not comfortable and the floor kept getting wet due to the half shower wall.

Roof top lounge, happy hour on 2nd floor, validated parking, and wonderful staff.

GREAT LOCATION! The Breakfast Club is right downstairs and is excellent. Comfortable beds and linen. Great artwork. Cool and hip place all around. Staff was Excellent!

Nice bed and friendly staff!

Facilities can be renewed and moquette is quite old style

Best location close to the train and sports venues.

They made a preventive charge in my credit card and I paid in cash but did not receive any confirmation of payment or credit card reimbursement.

The room was not made a single time in 5 days I was there.

I would’ve liked to be able to make tea or coffee in the rom.:)

Loved the pool/bar area. Room was fine. A chair was a bit beaten up but everything else was great. Staff sent a few texts to find out how things were going. When I had questions, they texted back responses immediately.

Only upon checking out did I find out if you charge anything to your room, they'll deduct $10 from that bill. Not sure if that's a daily thing or what. We had only charged one small item.

Room was comfortable and well sized. Staff was helpful and courteous and did a great job.

The daily additional charge for amenities was not well explained and I received no value from it.

Great room, great restaurants nearby and venue was across the street.

Having to go home...

Lobby, rooftop,rooms

I didn’t like that we couldn’t eat in restaurants I wish upon check in I was asked if I needed reservations at the restaurant that way we would have eaten there

Proximity to events.

Really nice place with gorgeous roof top pool and access to amazing fitness centre! Near lots of good places for food and staff were lovely 😊

Close to the venue I was attending (Chase Field)

Had to return back home

The front desk staff, especially Dylan and Molly were exceptional. Very accommodating and friendly. I also appreciated the valet staff, specifically Adrian and Sam, did a fantastic job. I really enjoyed working with Sal in the catering department. Overall, my coworkers and I agreed that we would definitely consider returning to the Palomar Phoenix for any future business.

The business center didn't have enough chairs and outlets, but the front desk accommodated us very well. When we ordered food from Blue Hound, only once was it delivered to the business center room.

Location

Eden bartender took our order but it took him 10 minutes to make 4 drinks during happy hour. It wasn't busy, he just had to try everyone's drinks with a new straw everytime. If it didn't taste right he would add a little but more. He didn't charge us happy hour price either. Then went back to eden for 1 drinks KS before heading to bed and it was the same bartender. I ordered 2 cocktails and 4 waters. 15 minutes later we received our drinks, he still was tasting everyone's drinks. Got 2 cocktails and no waters. We said whatever because the other 2 went up to the room to grab water.

Really enjoyed the rooftop bar and pool.

Fantastic staff

Perfect location. In a central location for downtown.  Room was comfortable, seemed clean. Pool and Pool area was nice. Food was decent.

Food & drinks on site a little pricey.

Very clean and friendly staff

Nothing

Everything was right by the hotel no need to travel .

I loved everything

Clean modern , rooftop pool , friendly staff Short distance to the airport

Nothing

Great location and facilities

No complaints

The Presidential suite was beautiful ,we loved it

No dishes,no silverware, no cups or glasses,had to call for everything.

Very nice staff. Not pretentious

It was great

The hotel has the best location in downtown Phoenix bar none

We arrived at 6pm and were told our room wasn't ready. Checkin is at 3pm according to their website.

Beautiful hotel, clean and very friendly staff. Love the decor, the food and location. There are a lot of restaurants near by.

The only thing that this hotel needs to be perfect is a jacuzzi on the pool area.

Everyone was very friendly, but the best was how dog friendly the hotel was.

Nothing

The location was perfect for enjoying downtown Phoenix. The social hour and common areas were very welcoming. Staff was friendly.

Room furnishings were worn.

Welcoming and upscale boutique hotel. So much to like. Central location across from stadium and near convention center. Staff extremely friendly. As soon as something was requested, within minutes it was delivered. Early Checkin was possible in my case. Room was comfortable and well appointed. Free coffee including cold brew in lobby. Yoga May provided in room.

Nothing. Just that I couldn’t stay longer to try the pool and other facilities.