Hotel The Peninsula, Paris

Very high standard in all aspects. Customer service, well organized and well trained staff on problem solving cases. Very clean with beg areas and very comfortable beds.

Nothing. It’s perfect.

Rooms

Nothing

Amazing Staff !! From start to finish bar far the best experience in a hotel for years . Rooftop restaurant was well worth a visit and the food was amazing , its the little things that make a difference and they pulled out the stops to make one night in Paris a great one !!

Nothing !

All super

Staff

N/A

Luxurious

Details everywhere. We loved it

Everything is amazing ❤️

None

Every single detail counts.. everything was astonishing and gorgeous. Special thanks to the best lady we met at the Hôtel management Ms Rana Martin, she was great and so supportive.

None

Amazing facility and location! One of a kind hotel!

Nothing

Beyond services, Best Spa and Facilities, Architecture and Decoration, Location and shopping neighborhood,Playing music in bathroom, Rooftop, Champagne and Macarons.

Scent of amenities ( please change )

My stay at The Peninsula Paris was a remarkable experience, blending luxurious comfort with top-notch service. The hotel's attention to detail and commitment to guest satisfaction made my visit truly memorable.

Very high end luxury

The get what you pay for - high end luxury service and facility means a high price tag

Well organized. Very Luxury.

Itziar Garcia was amazing thank you

Excellent location and suite is amazing

The « Bugatti » car show at the entrance from the guest, the engine ramping and the attention seeking was bit obnoxious

The care and attention to detail was exceptional throughout. The staff were friendly and informative. Special mention to Tien Giang - Front Desk Agent for a seamless check in and check out. We received a complimentary room upgrade with a champagne and amenities welcome making for an extra special stay.

At a push to find anything, the hydrotherapy pools in the spa could have been a few degrees warmer.

It was very calm and serene. The Peninsula made excellent accommodations and was able to provide us with an early check-in. Not only did they give us an early check-in, they had a full breakfast waiting for us in our room. There was one mistake made - my son's stuffed animal got taken away with the sheets accidentally when they were cleaned and he went missing for a night. The hotel found and returned him, with another stuffed animal that had my son's name embroidered on the back - my son named him Peninsula Bear - and they took pictures of the two stuffed animals on the hotel rooftop overlooking the Eiffel Tower having an "adventure" together (to explain my son's stuffed animal's absence) and included a note as well. It was the most amazing customer service I have ever received and they turned what could have been an awful situation into a wonderful experience for my son.

Service and online chat. Very proactive team. Great food!

too short )

Stunning. Gorgeous. Top notch service. Attention to every detail. Will definitely stay here again. They made us feel like princesses in a movie 😊

Loved service. The food was excellent too. Had my granddaughter with me we enjoyed it very much. It was relaxing and we felt pampered

Nothing could have been better

Well trained staffs and very professional. Nothing to complain, worth the price will come back for sure.

The hotel itself is stunning.

It's an expensive hotel. The accommodation (for a special occasion) warrants the cost. However, restaurant costs are very expensive.

hotel is excellent

nothing

we didn't have breakfast, the location was very good and within walking distance of many places

the hotel does not have a relaxing lounge area to sit - it has a commercial feel to the entertaining areas - there is a bar but it only has approximately eight tables and unless you know you have to reserve a table (we were not informed) you will not be able to use the bar, for a hotel of this size it seems a bit ridiculous.