Expert reviews
“Mama Shelter has a fun and funky interior designed by Philippe Starck. Don’t expect an ounce of classical Parisian charm—the hotel is an experiment in quirky postmodern countercultural cool.”
Featured as Fodor’s Choice in Paris.
“The Mama Shelter is not central, but it’s convenient to the Metro, Père Lachaise cemetery is around the corner and, yes, that’s the Eiffel Tower you see in the distance. If you want ‘real’ best of Paris, this is it.”
“Escape the crowds at Mama Shelter’s outpost in the east of Paris, and make a saving while you’re at it. You’ll find quirky design, a noteworthy breakfast and rooftop bar, in addition to the main bar and restaurant space on the ground floor, which is a lively social spot come nightfall.”
What guests liked
- Friendly staff
- Excellent Wifi
- Breakfast buffet
- Comfortable beds
- Boutique style
All you need to know
This fine establishment is located on 109 Rue De Bagnolet in the lively 20th Avenue of Pairs where it offers the best of hospitality services and facilities to tourists and visitors in the city. The hotel is the ideal departure spot for guests looking to enjoy all the famed excitement of the city of Paris.
Renowned designer Philipe Starck designed the hotel, and it features sleek and elegant designs.
The hotel features an amusement area where guests can easily enjoy and involve in activities such as table football. The hotel also has a gift shop where guests can get as many souvenirs as they desire.
Mama Shelter Hotel offers chic room options such as Medium Mama Double, Large Mama Double, Small Single Mama Room and Small Mama Double. These rooms are well-furnished with modern décor and adorned with beautiful colors.
The hotel is about 750 m away from the Alexandre Dumas Metro Station which will provide guests with easy access to several places of interest within the city. The famous La Fleche d’Or music venue is located directly opposite the hotel.
The hotel offers services, facilities and amenities such as concierge services, luggage storage, 24-hour front desk, airport shuttle, laundry, business center, daily maid service and room service are provided by the hotel. The Mama Shelter Paris also provides a lift and safety deposit box.
The hotel offers traditional French cuisine in its brasserie-style restaurant. Guests are sure to enjoy the delicious meals and dishes served at the hotel.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
1 October 2025
Perfect - will come again for sure
Style and vibe of the place is awesome. Staff are friendly and helpful. It’s super quiet, well located. I love it
The weather meant the roof top bar wasn’t open but that’s not the hotels fault!
29 September 2025
Pleasant
Very good breakfast, excellent value for money. Excellent location.
Would liked to have a a kettle and tra making facilities in the room.
29 September 2025
Fabulous
Location and staff
22 September 2025
Modern hotel
The hotel was very clean with an interesting modern atmosphere. It has a good location close to public transport. The bed was very comfortable and the breakfast was very good.
It was very dark almost everywhere in the hotel especially the breakfast area.
13 September 2025
Warm and friendly staff and good food! We would absolutely come back.
The hotel staff were exceptionally friendly and helpful. We really enjoyed our dinner at the restaurant & the service. They had parking next to the hotel. Really great place to stay!
Morning coffee.
13 September 2025
Good but not as good as it used to be
Great staff central location fab bar
couldn't make a hot drink no kettle . The water was not hot the dial on the shower was stuck the reception staff were helpful however
29 August 2025
Great hotel, would recommend to family and friends and I would stay again!
The hotel had a cool, comfortable vibe, a lovely rooftop bar and great dining facilities.
It would have been nice to have a couple of plates, some cutlery and a kettle and cups in the room to make a cup of tea or coffee. There was a microwave but it wasn’t accompanied by anything else, which I thought was strange.
25 August 2025
Funky hotel with good beds
Good check-in close to Metro
Front desk staff are very dog friendly however the rest of the staff - housekeeping are not and we were screamed and shouted at with our dogs because of their personal fears and prejudice by housekeeping despite having notice on the door that there were dogs in the room I would say this hotel is dog tolerant not dog friendly
23 August 2025
Brilliant stay
Very good, elegant place and very clean. Staff is kind and helpful. I’ll be back on my next Parisian visit home.
19 August 2025
Excellent
Staff were amazing, property pretty cool
17 August 2025
Great place; staff are friendly and helpful; restaurant is good. Lighting in room is too dim.
Staff was great; room was good.
The lighting in the room was too dim. I would have rated it as excellent if it wasn't for that.
5 August 2025
Fabulous
A very cool hotel. We booked two hotel rooms and stayed here for two nights. I really liked the interior of the rooms. The staff was very helpful and accommodating.
A little loud in the evening. We stay on the top floor which was apparently right under the rooftop bar. The location is not the best but could be worse.
31 July 2025
Basic but convenient, a bit off center but good parking if you visit Paris by car.
Friendly and supportive staff, we had some complaints and they were adequatly handled. Nice urban environment with a few good local restaurants around the corner.
Very basic and still far off from center and metro
9 July 2025
Quiet location just south of Belleville
Location was quiet and in front of a bus stop [76] Shower and breakfast were damn fine so it saved our stay
The single rooms are with 1 bed smaller than a queen. That feels like a punishment for not getting a double bed Roof terrace is closed on Mon. Tues. Days and that's a pity
8 July 2025
Good choice
All good
There is a dance club near the hotel and it was noisy till 11pm
11 June 2025
Fantastic choice for a paris stay
Great staff, restaurant is excellent, spacious rooms
Nothing it was excellent
9 June 2025
always good value for the money to stay with mama shelter everywhere
i generally like mama shelter. they have good value for the money mostly and you accept that you re not super central but usually in a cool part of town and a nice spot.
its not great to reach by public transport but by taxi it was ok. was a litte more far out then i antcipated but that was my own bad research.
4 June 2025
nice stay in friendly village like neighbourhood Charonne
convenient with parking and not to far from outside paris, good beds friendly people. rooftop is a bonus
it’s quite big, 170 rooms
31 May 2025
Exceptional
Excellent room and facilities, very comfortable bed. Great breakfast.
Nothing I didn't like
24 May 2025
It's a metro ride away from the center of Paris but it's where the real Parisians live!
The breakfasts were excellent! The reception staff were always so helpful and recommended some great places to eat in the area. Despite some reviews complaining about the location being noisy, we found it to be quieter than we expected.
We can't think of anything...
20 May 2025
A nice place to recharge in hectic Paris
Quiet room, safe area, cozy
A bit far from certain areas
19 May 2025
Cosy hotel in Paris
Comfy bed, nice bar downstairs, friendly staff
No coffee machine or kettle in the bedrooms, there's a little kitchen area with a skin but no glasses, cups, tea, etc. The rooftop isn't open during the day which is a shame, would be nice if the guests could go up to the rooftop even if the bar is closed.
14 May 2025
Lovely location with friendly staff
Rooftop bar is a good vibe, staff are very helpful and the location is generally quiet but has a good atmosphere and good connections to the centre.
Near a church so occasional bell ringing but the windows are alright at cancelling this out. The aircon is ok, I can imagine quite poor in the hot summer.
14 May 2025
Very good
The staff is so helpful and sweet
12 May 2025
We always stay here when we are in Paris and we love it!
Excellent restaurant and bar. Great breakfast buffet too
Wish they had a gym! and would like the rooftop to be open before 4pm
6 May 2025
Exceptional
Everything
1 May 2025
Fabulous
A cool hip place in the lovely 20th arrondissement in Paris. Nice restaurants closeby and the hotel rooftopbar and restaurant are great too.
Metro is a 15min walk. The bus is a 2 min walk. But I'm not a big bus fan.
26 April 2025
An ideal and safe stay
Loved the breakfast as really good and varied selection for all tastes and always had enough for everyone.
A pity the roof terrace wasn’t open but weather dependent
15 April 2025
No bar?
I didn't appreciate being turned away from the bar at midnight when it clearly states you're open until 1.30am.
4 April 2025
Great repeat stay
This is my second stay here and will always be my go to Paris hotel. Although it’s in the 20th arrondissement, it’s easy to navigate Paris. The staff are all lovely and friendly and the bar is lively every night. Breakfast is great, the rooms are clean and comfortable
All good
31 March 2025
Fabulous
Quirky, stylish environment. Great breakfast
Single room was small
30 March 2025
Pleasant
It was very clean, stylish, and had a cool atmosphere. The bar at night was especially lively and colorful, adding a great social energy to the place. The staff at reception were very friendly and helpful, which made the experience even better. Everything felt well-maintained and welcoming.
The location wasn’t ideal — the surrounding area didn’t have much to offer and it’s not the best starting point for exploring Paris. The staff in the bar and breakfast area were unfortunately not very friendly, which affected the overall experience. The rooms were a bit small, and there were no basic bathroom accessories provided, so you’ll need to bring your own.
29 March 2025
Super hotel but be careful outside at night.
The hotel is everything they promise. Good quality for the price. But be careful in the evening because on the way from the metro to the hotel a man tried to mug us at 11pm
27 March 2025
Good
Cool rooms, good vibe, nice breakfast. Good bus access and close to the famous and beautiful cemetery. The only bad thing was the breakfast coffee..sorry but it was the most disgusting coffee ever. I don't know why. Also there is a microwave in the room, but no plates, cups of utensils.
22 March 2025
Great hotel in good neighbourhood
We’ve stayed here a number of times. Love the area and hotel restaurant and bar are great at weekends. Visited this time with our kids in their 20s who also loved it
Nothing
9 March 2025
Exceptional
The room is standard, they cleaned it every day. Parking is paid, underground. Breakfasts were very pleasing. Very tasty pastries, freshly squeezed juice, hot dishes.
The shampoo was replaced with a piece of soap like "three in one", we have never seen anything like that. For 3 days one piece of soap and one piece of such "shampoo".
22 February 2025
Another brilliant stay at Mama Shelter East!
Great staff and decor. Fantastic restaurant for weekend evenings. We stayed this time with our kids in their 20s and all loved it
Nothing - it’s on the outskirts but in a neighbourhood with some good restaurants and bars a couple of minutes away
16 February 2025
Mama offers a very cosy shelter
Style, cleanliness, breakfast
Location
11 February 2025
Stayed several times in past. Would stay again
The menu doenst feel like it’s changed for a few years. Would be nice for some different choices but it was still good dinner and buffet breakfast was good as always.
The tap in my shower was really hard to turn the heat up. It was stuck. O
30 January 2025
enjoyable hotel,location nice and easy..
location is so nice.transportation is so easy from this direction.hotel has bar and nice restaurant which has cool atmosphere..one important disadvantage and missing thing is heating system for the room,room was cold at winter..and breakfast just ordinary,they dont have cheese types etc..
heating system,and breakfast ..
29 January 2025
Great value for money!
The hotel is very nice. Rooms are very spacious. I really liked the design and the bed is very comfortable. Bathroom is bright and clean. Check in and out was easy and the staff was also very helpful.
The only thing was the location. It’s a bit far from the city center. We didn’t mind walking but keep in mind it’s about 15 minutes walk to the closest metro station.
27 January 2025
all was nice
location and design
noisy
26 January 2025
Another great stay
Always stay here during Paris fashion week. Love the location, the staff, the food, the rooms and the super comfy beds
Love everything
12 January 2025
Consistently excellent
The front desk service was easy and I felt well looked after
9 December 2024
Fabulous
Can't fault anything in this hotel. Definitely exceeded my expectations for a 2 star hotel. Staff were super helpful, knowledgeable and warm. Bar and restaurant were great.
A bit far from traditional tourist attractions if that's what you're looking for. But good if you want to get your steps in ha!
24 November 2024
Very good
No pillow options. Only tall pillows, good for sleeping on your side and back, terrible for sleeping on your stomach.
17 November 2024
Great stay
Décoration Fantastic staff The Sunday morning brunch And the event on Friday evening
No shelves in the bedroom
16 November 2024
No frills hotel. But for only sleeping it’s fine.
Clean. Good breakfast.
Small room. Dark interior. A little bit far away from the metro.
13 November 2024
Great Value in 20 rue
Breakfast was fantastic, bed was comfortable and water pressure was great. fun decor with the mask.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Special diet menus (on request)
- - Kids' meals (additional charge)
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Concierge service
Outdoors
- - Terrace
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Pet basket
- - Pet bowls
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Daily housekeeping
Activities
- - Billiards
- - Table tennis
- - Live music/performance
- - Live sport events (broadcast)
- - Bicycle rental (additional charge)
Parking
- - Parking garage
- - Electric vehicle charging station
- - Accessible parking
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Delivered food is securely covered
- - Access to health care professionals
- - Face masks for guests available

More photos

6 October 2025
Fabulous