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Hotel Mama Shelter, Paris

109 Rue de Bagnolet, 75020 Paris, France (show on map)

Expert reviews

Fodors review:

“Mama Shelter has a fun and funky interior designed by Philippe Starck. Don’t expect an ounce of classical Parisian charm—the hotel is an experiment in quirky postmodern countercultural cool.”

Featured as Fodor’s Choice in Paris.

CNN review:

“The Mama Shelter is not central, but it’s convenient to the Metro, Père Lachaise cemetery is around the corner and, yes, that’s the Eiffel Tower you see in the distance. If you want ‘real’ best of Paris, this is it.”

Telegraph review:

“Escape the crowds at Mama Shelter’s outpost in the east of Paris, and make a saving while you’re at it. You’ll find quirky design, a noteworthy breakfast and rooftop bar, in addition to the main bar and restaurant space on the ground floor, which is a lively social spot come nightfall.”

Guest rating

This an aggregated customer review rating of Hotel Mama Shelter, Paris. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.2 out of 5.0

Ranked 31st in Paris

110£97$136¥14416C$106A$106HK$1064S$179SFr127¥863kr1122kr821kr1059

What guests liked

All you need to know

This fine establishment is located on 109 Rue De Bagnolet in the lively 20th Avenue of Pairs where it offers the best of hospitality services and facilities to tourists and visitors in the city. The hotel is the ideal departure spot for guests looking to enjoy all the famed excitement of the city of Paris.

Renowned designer Philipe Starck designed the hotel, and it features sleek and elegant designs.

The hotel features an amusement area where guests can easily enjoy and involve in activities such as table football. The hotel also has a gift shop where guests can get as many souvenirs as they desire.

Mama Shelter Hotel offers chic room options such as Medium Mama Double, Large Mama Double, Small Single Mama Room and Small Mama Double. These rooms are well-furnished with modern décor and adorned with beautiful colors.

The hotel is about 750 m away from the Alexandre Dumas Metro Station which will provide guests with easy access to several places of interest within the city. The famous La Fleche d’Or music venue is located directly opposite the hotel.

The hotel offers services, facilities and amenities such as concierge services, luggage storage, 24-hour front desk, airport shuttle, laundry, business center, daily maid service and room service are provided by the hotel. The Mama Shelter Paris also provides a lift and safety deposit box.

The hotel offers traditional French cuisine in its brasserie-style restaurant. Guests are sure to enjoy the delicious meals and dishes served at the hotel.

 

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Location

Recent guest reviews

4.5
Sabine

6 October 2025

Fabulous

Excellent breakfast, superfriendly staff, good bed.

5.0
Cj

1 October 2025

Perfect - will come again for sure

Style and vibe of the place is awesome. Staff are friendly and helpful. It’s super quiet, well located. I love it

The weather meant the roof top bar wasn’t open but that’s not the hotels fault!

3.5
Lesley

29 September 2025

Pleasant

Very good breakfast, excellent value for money. Excellent location.

Would liked to have a a kettle and tra making facilities in the room.

4.5
Pratap

29 September 2025

Fabulous

Location and staff

4.5
Plamena

22 September 2025

Modern hotel

The hotel was very clean with an interesting modern atmosphere. It has a good location close to public transport. The bed was very comfortable and the breakfast was very good.

It was very dark almost everywhere in the hotel especially the breakfast area.

4.5
Riikka

13 September 2025

Warm and friendly staff and good food! We would absolutely come back.

The hotel staff were exceptionally friendly and helpful. We really enjoyed our dinner at the restaurant & the service. They had parking next to the hotel. Really great place to stay!

Morning coffee.

3.5
Diane

13 September 2025

Good but not as good as it used to be

Great staff central location fab bar

couldn't make a hot drink no kettle . The water was not hot the dial on the shower was stuck the reception staff were helpful however

4.5
Julie

29 August 2025

Great hotel, would recommend to family and friends and I would stay again!

The hotel had a cool, comfortable vibe, a lovely rooftop bar and great dining facilities.

It would have been nice to have a couple of plates, some cutlery and a kettle and cups in the room to make a cup of tea or coffee. There was a microwave but it wasn’t accompanied by anything else, which I thought was strange.

4.0
Gemma

25 August 2025

Funky hotel with good beds

Good check-in close to Metro

Front desk staff are very dog friendly however the rest of the staff - housekeeping are not and we were screamed and shouted at with our dogs because of their personal fears and prejudice by housekeeping despite having notice on the door that there were dogs in the room I would say this hotel is dog tolerant not dog friendly

5.0
Sophia

23 August 2025

Brilliant stay

Very good, elegant place and very clean. Staff is kind and helpful. I’ll be back on my next Parisian visit home.

5.0
Sam

19 August 2025

Excellent

Staff were amazing, property pretty cool

4.0
Kowalski

17 August 2025

Great place; staff are friendly and helpful; restaurant is good. Lighting in room is too dim.

Staff was great; room was good.

The lighting in the room was too dim. I would have rated it as excellent if it wasn't for that.

4.5
Mieke

5 August 2025

Fabulous

A very cool hotel. We booked two hotel rooms and stayed here for two nights. I really liked the interior of the rooms. The staff was very helpful and accommodating.

A little loud in the evening. We stay on the top floor which was apparently right under the rooftop bar. The location is not the best but could be worse.

3.5
Van

31 July 2025

Basic but convenient, a bit off center but good parking if you visit Paris by car.

Friendly and supportive staff, we had some complaints and they were adequatly handled. Nice urban environment with a few good local restaurants around the corner.

Very basic and still far off from center and metro

4.0
James

9 July 2025

Quiet location just south of Belleville

Location was quiet and in front of a bus stop [76] Shower and breakfast were damn fine so it saved our stay

The single rooms are with 1 bed smaller than a queen. That feels like a punishment for not getting a double bed Roof terrace is closed on Mon. Tues. Days and that's a pity

5.0
Maxim

8 July 2025

Good choice

All good

There is a dance club near the hotel and it was noisy till 11pm

5.0
Enrique

11 June 2025

Fantastic choice for a paris stay

Great staff, restaurant is excellent, spacious rooms

Nothing it was excellent

4.0
Stefan

9 June 2025

always good value for the money to stay with mama shelter everywhere

i generally like mama shelter. they have good value for the money mostly and you accept that you re not super central but usually in a cool part of town and a nice spot.

its not great to reach by public transport but by taxi it was ok. was a litte more far out then i antcipated but that was my own bad research.

4.5
Monique

4 June 2025

nice stay in friendly village like neighbourhood Charonne

convenient with parking and not to far from outside paris, good beds friendly people. rooftop is a bonus

it’s quite big, 170 rooms

5.0
Jay

31 May 2025

Exceptional

Excellent room and facilities, very comfortable bed. Great breakfast.

Nothing I didn't like

4.0
Janice

24 May 2025

It's a metro ride away from the center of Paris but it's where the real Parisians live!

The breakfasts were excellent! The reception staff were always so helpful and recommended some great places to eat in the area. Despite some reviews complaining about the location being noisy, we found it to be quieter than we expected.

We can't think of anything...

4.5
Anni

20 May 2025

A nice place to recharge in hectic Paris

Quiet room, safe area, cozy

A bit far from certain areas

3.5
Arthur

19 May 2025

Cosy hotel in Paris

Comfy bed, nice bar downstairs, friendly staff

No coffee machine or kettle in the bedrooms, there's a little kitchen area with a skin but no glasses, cups, tea, etc. The rooftop isn't open during the day which is a shame, would be nice if the guests could go up to the rooftop even if the bar is closed.

4.5
Davies

14 May 2025

Lovely location with friendly staff

Rooftop bar is a good vibe, staff are very helpful and the location is generally quiet but has a good atmosphere and good connections to the centre.

Near a church so occasional bell ringing but the windows are alright at cancelling this out. The aircon is ok, I can imagine quite poor in the hot summer.

4.0
Sharifa

14 May 2025

Very good

The staff is so helpful and sweet

4.5
Kate

12 May 2025

We always stay here when we are in Paris and we love it!

Excellent restaurant and bar. Great breakfast buffet too

Wish they had a gym! and would like the rooftop to be open before 4pm

5.0
Nataliia

6 May 2025

Exceptional

Everything

4.5
Mvn

1 May 2025

Fabulous

A cool hip place in the lovely 20th arrondissement in Paris. Nice restaurants closeby and the hotel rooftopbar and restaurant are great too.

Metro is a 15min walk. The bus is a 2 min walk. But I'm not a big bus fan.

4.0
Brian

26 April 2025

An ideal and safe stay

Loved the breakfast as really good and varied selection for all tastes and always had enough for everyone.

A pity the roof terrace wasn’t open but weather dependent

4.0
Sophie

15 April 2025

No bar?

I didn't appreciate being turned away from the bar at midnight when it clearly states you're open until 1.30am.

5.0
Katrina

4 April 2025

Great repeat stay

This is my second stay here and will always be my go to Paris hotel. Although it’s in the 20th arrondissement, it’s easy to navigate Paris. The staff are all lovely and friendly and the bar is lively every night. Breakfast is great, the rooms are clean and comfortable

All good

4.5
Carole

31 March 2025

Fabulous

Quirky, stylish environment. Great breakfast

Single room was small

3.5
Nino

30 March 2025

Pleasant

It was very clean, stylish, and had a cool atmosphere. The bar at night was especially lively and colorful, adding a great social energy to the place. The staff at reception were very friendly and helpful, which made the experience even better. Everything felt well-maintained and welcoming.

The location wasn’t ideal — the surrounding area didn’t have much to offer and it’s not the best starting point for exploring Paris. The staff in the bar and breakfast area were unfortunately not very friendly, which affected the overall experience. The rooms were a bit small, and there were no basic bathroom accessories provided, so you’ll need to bring your own.

4.5
William

29 March 2025

Super hotel but be careful outside at night.

The hotel is everything they promise. Good quality for the price. But be careful in the evening because on the way from the metro to the hotel a man tried to mug us at 11pm

4.5
Susanna

27 March 2025

Good

Cool rooms, good vibe, nice breakfast. Good bus access and close to the famous and beautiful cemetery. The only bad thing was the breakfast coffee..sorry but it was the most disgusting coffee ever. I don't know why. Also there is a microwave in the room, but no plates, cups of utensils.

5.0
Emma

22 March 2025

Great hotel in good neighbourhood

We’ve stayed here a number of times. Love the area and hotel restaurant and bar are great at weekends. Visited this time with our kids in their 20s who also loved it

Nothing

5.0
I&n&k&a

9 March 2025

Exceptional

The room is standard, they cleaned it every day. Parking is paid, underground. Breakfasts were very pleasing. Very tasty pastries, freshly squeezed juice, hot dishes.

The shampoo was replaced with a piece of soap like "three in one", we have never seen anything like that. For 3 days one piece of soap and one piece of such "shampoo".

5.0
Emma

22 February 2025

Another brilliant stay at Mama Shelter East!

Great staff and decor. Fantastic restaurant for weekend evenings. We stayed this time with our kids in their 20s and all loved it

Nothing - it’s on the outskirts but in a neighbourhood with some good restaurants and bars a couple of minutes away

4.5
Michel

16 February 2025

Mama offers a very cosy shelter

Style, cleanliness, breakfast

Location

4.0
Becky

11 February 2025

Stayed several times in past. Would stay again

The menu doenst feel like it’s changed for a few years. Would be nice for some different choices but it was still good dinner and buffet breakfast was good as always.

The tap in my shower was really hard to turn the heat up. It was stuck. O

3.5
Recep

30 January 2025

enjoyable hotel,location nice and easy..

location is so nice.transportation is so easy from this direction.hotel has bar and nice restaurant which has cool atmosphere..one important disadvantage and missing thing is heating system for the room,room was cold at winter..and breakfast just ordinary,they dont have cheese types etc..

heating system,and breakfast ..

4.5
Laura

29 January 2025

Great value for money!

The hotel is very nice. Rooms are very spacious. I really liked the design and the bed is very comfortable. Bathroom is bright and clean. Check in and out was easy and the staff was also very helpful.

The only thing was the location. It’s a bit far from the city center. We didn’t mind walking but keep in mind it’s about 15 minutes walk to the closest metro station.

5.0
Maxim

27 January 2025

all was nice

location and design

noisy

5.0
Mark

26 January 2025

Another great stay

Always stay here during Paris fashion week. Love the location, the staff, the food, the rooms and the super comfy beds

Love everything

5.0
Kenneth

12 January 2025

Consistently excellent

The front desk service was easy and I felt well looked after

4.5
Amanda

9 December 2024

Fabulous

Can't fault anything in this hotel. Definitely exceeded my expectations for a 2 star hotel. Staff were super helpful, knowledgeable and warm. Bar and restaurant were great.

A bit far from traditional tourist attractions if that's what you're looking for. But good if you want to get your steps in ha!

4.0
Andrei

24 November 2024

Very good

No pillow options. Only tall pillows, good for sleeping on your side and back, terrible for sleeping on your stomach.

5.0
Ndongo

17 November 2024

Great stay

Décoration Fantastic staff The Sunday morning brunch And the event on Friday evening

No shelves in the bedroom

3.5
Hank

16 November 2024

No frills hotel. But for only sleeping it’s fine.

Clean. Good breakfast.

Small room. Dark interior. A little bit far away from the metro.

4.5
Tanya

13 November 2024

Great Value in 20 rue

Breakfast was fantastic, bed was comfortable and water pressure was great. fun decor with the mask.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Special diet menus (on request)
  • - Kids' meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service

Outdoors

  • - Terrace

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Pet basket
  • - Pet bowls

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Daily housekeeping

Activities

  • - Billiards
  • - Table tennis
  • - Live music/performance
  • - Live sport events (broadcast)
  • - Bicycle rental (additional charge)

Parking

  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 110£97$136¥14416C$106A$106HK$1064S$179SFr127¥863kr1122kr821kr1059