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Hotel Mama Shelter, Paris

109 Rue de Bagnolet, 75020 Paris, France (show on map)

Mama Shelter Paris East, opened in 2008 in the 20th arrondissement, was the very first of the now-famous urban refuges created by Serge Trigano and his sons, Jérémie and Benjamin. Designed by the iconic Philippe Starck, the property famously shook up the traditional hotel scene with its daring, playful aesthetic that prioritizes comfort and community over stiff luxury.

The hotel is a treasure trove of quirky details. You will find graffiti-covered ceilings, cheeky superhero masks over the lamps, and eclectic furnishings that make the space feel less like a hotel and more like a creative artist’s loft. It was designed as an “open platform” for locals and travelers to mingle, featuring comfortable social areas, foosball tables, and a rooftop terrace that offers a fantastic perspective of the city.

Located in the historic Saint-Blaise neighborhood, it is a stone’s throw from the legendary Père Lachaise Cemetery, the final resting place of luminaries like Oscar Wilde and Jim Morrison. The area retains an authentic, rebellious spirit with its winding cobblestone streets and hidden artist studios, far removed from the typical tourist crowds.

While it feels like a peaceful sanctuary, it remains well-connected to Paris’s major highlights. Whether you are exploring the local village-like charm of the 20th district or heading out to see the city’s iconic monuments, Mama Shelter provides a fun, relaxed home base that balances effortless style with genuine, warm hospitality.

Expert reviews

Fodors review:

“Mama Shelter has a fun and funky interior designed by Philippe Starck. Don’t expect an ounce of classical Parisian charm—the hotel is an experiment in quirky postmodern countercultural cool.”

Featured as Fodor’s Choice in Paris.

CNN review:

“The Mama Shelter is not central, but it’s convenient to the Metro, Père Lachaise cemetery is around the corner and, yes, that’s the Eiffel Tower you see in the distance. If you want ‘real’ best of Paris, this is it.”

Telegraph review:

“Escape the crowds at Mama Shelter’s outpost in the east of Paris, and make a saving while you’re at it. You’ll find quirky design, a noteworthy breakfast and rooftop bar, in addition to the main bar and restaurant space on the ground floor, which is a lively social spot come nightfall.”

Guest rating

4.3 out of 5.0

Ranked 28th in Paris


This an aggregated guest review rating of Hotel Mama Shelter, Paris. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a guest review rating of at least 4.0 out of 5.0


What guests liked


Value for Money

87.33 %

Ranked 16th in Paris


We use a smart algorithm to determine the value for money each hotel offers. The score is based on a combination of aggregated guest review ratings and the average nightly rate. The higher the percentage, the better the overall value you receive for the price you pay.


Location

Recent guest reviews

3.5
Jennifer

29 December 2025

Lovely ambience but rooms need more detailing.

Nice friendly reception staff. Good ambience in public areas

Several things were broken or not working in our room. We had to get the engineer to fix the heatings as there was no switch/button to turn on panel.

4.0
Lang

10 November 2025

each time again

Great breakfast, nice and funny style of the restaurant, very good bett,

room to the street, night was very noisy, windows did not prevent noise

5.0
Ally

10 November 2025

Fun weekend in Paris with friends

It’s a cool property, with a fun interior and the room we had was very comfortable and well sized. We also thought the food was really good and everything was great value for money.

Nothing

5.0
Mario

19 October 2025

Great location with great designed rooms and a very friendly staff

Design, vibe

5.0
Cj

1 October 2025

Perfect - will come again for sure

Style and vibe of the place is awesome. Staff are friendly and helpful. It’s super quiet, well located. I love it

The weather meant the roof top bar wasn’t open but that’s not the hotels fault!

4.5
Riikka

13 September 2025

Warm and friendly staff and good food! We would absolutely come back.

The hotel staff were exceptionally friendly and helpful. We really enjoyed our dinner at the restaurant & the service. They had parking next to the hotel. Really great place to stay!

Morning coffee.

3.5
Diane

13 September 2025

Good but not as good as it used to be

Great staff central location fab bar

couldn't make a hot drink no kettle . The water was not hot the dial on the shower was stuck the reception staff were helpful however

4.5
Julie

29 August 2025

Great hotel, would recommend to family and friends and I would stay again!

The hotel had a cool, comfortable vibe, a lovely rooftop bar and great dining facilities.

It would have been nice to have a couple of plates, some cutlery and a kettle and cups in the room to make a cup of tea or coffee. There was a microwave but it wasn’t accompanied by anything else, which I thought was strange.

4.0
Gemma

25 August 2025

Funky hotel with good beds

Good check-in close to Metro

Front desk staff are very dog friendly however the rest of the staff - housekeeping are not and we were screamed and shouted at with our dogs because of their personal fears and prejudice by housekeeping despite having notice on the door that there were dogs in the room I would say this hotel is dog tolerant not dog friendly

4.0
Kowalski

17 August 2025

Great place; staff are friendly and helpful; restaurant is good. Lighting in room is too dim.

Staff was great; room was good.

The lighting in the room was too dim. I would have rated it as excellent if it wasn't for that.

3.5
Van

31 July 2025

Basic but convenient, a bit off center but good parking if you visit Paris by car.

Friendly and supportive staff, we had some complaints and they were adequatly handled. Nice urban environment with a few good local restaurants around the corner.

Very basic and still far off from center and metro

4.0
James

9 July 2025

Quiet location just south of Belleville

Location was quiet and in front of a bus stop [76]

Shower and breakfast were damn fine so it saved our stay

The single rooms are with 1 bed smaller than a queen. That feels like a punishment for not getting a double bed

Roof terrace is closed on Mon. Tues. Days and that's a pity

5.0
Enrique

11 June 2025

Fantastic choice for a paris stay

Great staff, restaurant is excellent, spacious rooms

Nothing it was excellent

4.0
Stefan

9 June 2025

always good value for the money to stay with mama shelter everywhere

i generally like mama shelter. they have good value for the money mostly and you accept that you re not super central but usually in a cool part of town and a nice spot.

its not great to reach by public transport but by taxi it was ok. was a litte more far out then i antcipated but that was my own bad research.

4.5
Monique

4 June 2025

nice stay in friendly village like neighbourhood Charonne

convenient with parking and not to far from outside paris, good beds friendly people. rooftop is a bonus

it’s quite big, 170 rooms

4.0
Janice

24 May 2025

It's a metro ride away from the center of Paris but it's where the real Parisians live!

The breakfasts were excellent! The reception staff were always so helpful and recommended some great places to eat in the area. Despite some reviews complaining about the location being noisy, we found it to be quieter than we expected.

We can't think of anything...

4.5
Anni

20 May 2025

A nice place to recharge in hectic Paris

Quiet room, safe area, cozy

A bit far from certain areas

3.5
Arthur

19 May 2025

Cosy hotel in Paris

Comfy bed, nice bar downstairs, friendly staff

No coffee machine or kettle in the bedrooms, there's a little kitchen area with a skin but no glasses, cups, tea, etc.
The rooftop isn't open during the day which is a shame, would be nice if the guests could go up to the rooftop even if the bar is closed.

4.5
Davies

14 May 2025

Lovely location with friendly staff

Rooftop bar is a good vibe, staff are very helpful and the location is generally quiet but has a good atmosphere and good connections to the centre.

Near a church so occasional bell ringing but the windows are alright at cancelling this out. The aircon is ok, I can imagine quite poor in the hot summer.

4.5
Kate

12 May 2025

We always stay here when we are in Paris and we love it!

Excellent restaurant and bar. Great breakfast buffet too

Wish they had a gym! and would like the rooftop to be open before 4pm

4.0
Brian

26 April 2025

An ideal and safe stay

Loved the breakfast as really good and varied selection for all tastes and always had enough for everyone.

A pity the roof terrace wasn’t open but weather dependent

5.0
Katrina

4 April 2025

Great repeat stay

This is my second stay here and will always be my go to Paris hotel. Although it’s in the 20th arrondissement, it’s easy to navigate Paris. The staff are all lovely and friendly and the bar is lively every night. Breakfast is great, the rooms are clean and comfortable

All good

4.5
William

29 March 2025

Super hotel but be careful outside at night.

The hotel is everything they promise. Good quality for the price. But be careful in the evening because on the way from the metro to the hotel a man tried to mug us at 11pm

5.0
Emma

22 March 2025

Great hotel in good neighbourhood

We’ve stayed here a number of times. Love the area and hotel restaurant and bar are great at weekends. Visited this time with our kids in their 20s who also loved it

Nothing

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Special diet menus (on request)
  • - Kids' meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service

Outdoors

  • - Terrace

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Pet basket
  • - Pet bowls

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Daily housekeeping

Activities

  • - Billiards
  • - Table tennis
  • - Live music/performance
  • - Live sport events (broadcast)
  • - Bicycle rental (additional charge)

Parking

  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
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